Questions tagged [mobilepush]
The mobilepush tag has no usage guidance.
453
questions
1
vote
1
answer
214
views
Unable to automate a change of contact's device status with API in Marketing Cloud
We are trying to find a way to automate a change of a contact's device Status in MobilePush demographics in the Marketing Cloud. Theoretically, this should be possible with the Update contacts call in ...
2
votes
2
answers
722
views
Marketing Cloud: send push notification to Mobile Publisher
Do you know if Marketing Cloud can send push notifications to a published app from Mobile Publisher?
2
votes
0
answers
298
views
Xamarin support for MobilePush SDK [duplicate]
I want to re-ask this question that is 3 years old. In the year 2020, does SalesForce provide Xamarin library for MobilePush SDK, or still only platform-specific libraries for iOS and Android?
We ...
- 21
0
votes
1
answer
189
views
Journey Builder: How often is Mobile Push Demographics data refreshed?
I am trying to use the 'Last Message Open' field from Mobile Push Demographics in a Journey.
Can I use this field in a Decision split activity and how often does the data in this field update?
I ...
- 15
0
votes
1
answer
273
views
Sometimes the contact key is not updated
I'm using Marketing Cloud to send push notification to our Android users. I also need that the contact key is valorized as userId when the user performs the login.
So in the same transaction, I update ...
- 1
1
vote
0
answers
145
views
Connecting Content with Mobile Push API
We are anlysing on implemention Mobile Push API to send transactional messages via Mobile app. I have a question in this regard.
Does anyone know , when we make an API call as : POST /push/v1/message ...
0
votes
1
answer
663
views
Marketing Cloud SDK android Learningapp not working
First,i want to perform mobile push in marketing cloud.
so i found this Learningapp and i follow through the procedures.
https://github.com/salesforce-marketingcloud/MarketingCloudSDK-Android
Heres ...
1
vote
1
answer
347
views
Retrieve mobilepush contacts
Is there a way to retrieve SFMC mobilepush contact data/activity history data via ssjs/script that is generated in automation studio? For example, mobile contacts who are opted in who have been in a ...
- 11
0
votes
1
answer
322
views
Marketing Cloud Cordova Plugin - Inapp notification
We are using Marketing Cloud Cordova Plugin for sending push messages from Marketing Cloud. When we send the push message, it appears in the notification bar of the phone.
I want to check if we can ...
- 651
0
votes
1
answer
138
views
Salesforce Marketing Cloud Mobile Push Cordova Plugin - Navigate subscriber to a particular screen in the app rather than home screen
We are using Marketing Cloud Cordova Plugin for sending push messages from Marketing Cloud. When we send the push message, and when I click on the push message it goes on the home screen of the app.
...
- 651
0
votes
1
answer
228
views
Callback for when a Notification is opened on an Android app
I am new to marketing cloud and after going through the documentation I haven't found anything similar to a callback for when the SalesForce notification is clicked.
In our project we also use the ...
0
votes
1
answer
98
views
InBox not working after re-install the app
InBox not working after re-install the app on the same device.
So, in that case Contact will have 2 devices.
Steps:
List item
Install app.
Set Contact Key.
Verify that InBox messages delivered.
...
- 3
3
votes
1
answer
3k
views
Salesforce Marketing Cloud mobilePush iOS Not Opted In with Variant Opt-Out Source
Hi Experts,
I have developed an app using Salesforce Marketing Cloud SDK for React Native (source: https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk).Android is working ...
- 49
1
vote
1
answer
90
views
Discard In-App Message based on the date sent to customer
I created a journey with recurring scheduling and data extension. I want to display a certain In-App message when a new customer is inserted in a table, but the customer can see the message up to 7 ...
0
votes
1
answer
1k
views
Where are the Opens stored for Mobile Push messages in Salesforce Marketing Cloud?
Hi fellow SFMC developers,
I am trying to build a journey that sends two push messages: first one to the entire audience and a Push notification reminder to those recipients who have not opened the ...
- 15
0
votes
1
answer
108
views
What is the easiest way to select all Geofence locations for push messages
Lets say we have over 500+ locations and we want to set up a push message for all of them.
What is the easiest way to select all the locations to prevent us from having to click each of the 500+ store ...
- 23
2
votes
1
answer
1k
views
In-App Messaging
We are implementing in-app messaging and are facing the following issues / questions:
a. After pushing the in-app message from a Journey, when we open the app for the first time, the in-app message ...
0
votes
1
answer
1k
views
Sending Push Notifications to Users Who Didn't Login
We're on the test stage of our Mobile Push implementation. We are using setContactKey and Delay Registration Until Contact Key is Set method, and this way, all of our contact's devices are having ...
- 71
0
votes
1
answer
143
views
RichPush Notifications on IOS are blocking regular pushes
React Native. iOS only:
I installed rich push notification extensions according to documentation here.
I have 4 targets, so I created 4 extensions "rich", 4 separate Bundle Identifiers "xxx.rich" ...
- 101
-3
votes
1
answer
1k
views
Disable PUSH notification (opt-out) from SDK
We want to create a setting inside our app that let our clients enable/disable PUSH notifications permission sent by MC (commercial PUSH). We need this because we also send transactional PUSH ...
- 1
2
votes
0
answers
494
views
Forcing Push Message send to a specific Device ID in Journey Builder
After registering a push device in the All Contact List, a random GUID is assigned to the contact created for the device. And when a ContactKey is assigned to that Device ID, it gets assigned to a new ...
- 443
0
votes
1
answer
2k
views
Mass Delete "Unspecified" Contacts in Marketing Cloud
Hi Experts, Is there a way to get "unspecified" contacts in Marketing Cloud - e.g. orphaned contact from setContactKey in mobilePush - in order to mass delete them from Automation Studio?
I tried to ...
- 49
0
votes
1
answer
192
views
Create MobilePush filtered list programmatically
I would like to know if Mobile Push filtered lists can be created programmatically. I couldn't find any details other than refreshing a list in the support documentation.
Best regards,
Vijay Prakash
- 355
1
vote
0
answers
537
views
Problems with setting up MobilePush to App build with React
We are trying to implement mobile push with application build on React Native. App is installed, SDK is ready, for Android and iOS.
First, contacts were injected anonymously with SFMC generated ...
- 21
1
vote
1
answer
2k
views
How to link the device ID to the right contact in SFMC and be able to trigger personalized push notifications / MobilePush?
Our client wants to use MobilePush to trigger personalized push notifications in real time to their contacts.
His SFMC org will be connected with Salesforce CRM (so the Contact ID on the org would be ...
- 643
1
vote
1
answer
571
views
How to extract the opens of mobile push in marketing cloud [closed]
I am trying to extract the opens of mobile push from marketing cloud using API. I was able to send the push notifications and get the delivery status of the push as well. The opens of these ...
0
votes
1
answer
366
views
MobilePush Notification for Marketing Cloud Cordova plugn not displayed
We are using Marketing CLoud Cordova plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) to implement MobilePush notification on the App but its not working when the Cordova plugin ...
1
vote
1
answer
223
views
Geo Location Push Messages Exclusion List
Is there a way to apply an exclusion list to Geo location Push message through Salesforce Marketing cloud? Let's say I want to send anyone who is within the proximity of xyz hotel a geo location push -...
- 19
0
votes
0
answers
975
views
Opens in mobile push are not reflected in marketing cloud
Recently we have created and integrated an android app into the Mobile push of Mobile Studio. We have implemented
the Marketing Cloud Mobile Push Android SDK in the app. Additionally, to implement ...
1
vote
1
answer
120
views
React SDK Contact Registration
Using the React SDK for MC Push is there a way to Delay Registration using the iOS SDK?
There is a method to update Contact Key, but it's unclear how this works. If the Contact is registered already (...
- 4,848
0
votes
1
answer
292
views
Mobile push In-App messaging button behavior
I've sent an In-App message via a Journey where the button "A" has been assigned with the action "Open page in app".
Everything seems to work OK but I am not sure about the "actionType"
I am using ...
- 788
1
vote
1
answer
591
views
Mobile push contact registration via marketing cloud standard api
Is it recommended and viable that the mobile app uses the standard marketing cloud Create Contact API instead of using the contact registration of mobile push sdk for Android and IOS?
1
vote
1
answer
186
views
How to know if the GeoPush activate successfully?
I followed instructions in the official document to set my SDK, below is the response result.
I wonder from this response how to know that the GeoPush activate successfully? Thanks!
{
"Analytics ...
- 11
0
votes
0
answers
583
views
Open Count - MobilePush Marketing Cloud
I had noted an issue with the Analytics Open Count on push notification on IOS/Android Devices.
The methods from docs available are already implemented, but notification opens are not being recorded.
...
2
votes
4
answers
4k
views
Mobile Push Demographics data shown multiple device ID for one contact in SFMC
I found that my contact ID in SFMC had shown multiple device ID in Mobile Push Demographics data.
In actual, I only have 2 active device, but why in SFMC shown 4 device ID, and 3 of them are still ...
1
vote
1
answer
240
views
MarketingCloudSDK iOS (v6.4.1) Crashes in SFMCNetworkRequest
Getting a fair amount of crashes from v6.4.1 of the MarketingCloudSDK via our third party crash reporter Crashlytics.
On the order of a few hundred since this was released. All the effected users ...
0
votes
1
answer
480
views
Is there a MobilePush extract type?
According to the Salesforce documentation there is a "MobilePush extract type".
Is this referring to "Mobile Push Detail Extract report" or is there another extract type to pull my MobilePush lists?
- 4,848
0
votes
2
answers
1k
views
open direct in mobile push do not accept ampscript
When creating a new mobile push message, I want to use amp script to fetch the deep link from data extension based on consumer country. But sfmc gives below error:
Fix the validation errors below to ...
0
votes
1
answer
261
views
Will the mobile app auto register device again after delete contact in MC
I have updated the new version of mobile app with Contact Key updated and the user is starting upgrade the app. I discovered that when the app is updated the contact key also not changed.
Is there ...
- 17
0
votes
2
answers
2k
views
Extract all Contact Key and Device ID from Mobile Push
As the title suggests, I'm trying to extract the Contact Key and Device ID of all my Push contacts. I'm aware of the _PushAddress data view but this contains the Contact ID and not the Contact Key.
...
- 4,848
0
votes
0
answers
111
views
iOS mobile SDK 6.4.1 crashing (application protected data)
Our app is crashing after latest SDK update (v6.4.1). Push notification setup was updated using latest learning app example and docs related with application protected data.
Related code:
func ...
0
votes
1
answer
435
views
What parameters can be passed to a redirection CloudPage from an inbox notification?
Inbox messages redirecting to CloudPages can be personnalized with system attributes like subscriberkey or _subscriberkey or contactid.
However i'm wondering if these variables are passed to the ...
- 443
2
votes
2
answers
1k
views
How to know if a push notification has been read or at least delivered in Marketing Cloud?
I added a push notification in my JB and my requirement is to send an SMS after some hours if the subscriber did not open or see the push notification.
Is there a way to get this information any how?
...
- 305
1
vote
1
answer
2k
views
How to convert Mobile Push List into Data Extension
I have created a list in Mobile Push directly by filtering the contact mobile push attributes.
But am figuring out a way to convert the list into a data extension.
Is there any way to do that?
...
- 1,661
0
votes
1
answer
124
views
How can we access 'LastOpenApp' , LastOpenPush', 'LastSendMobilePush' attributes from SFMC data views? [closed]
How can we access 'LastOpenApp' , LastOpenPush', 'LastSendMobilePush' attributes from SFMC data views?
2
votes
1
answer
859
views
Mobile Push Contact Key Setup
I have a question regarding SFMC Mobile Push. Please find below scenario
Install the App on IOS
It created a new Contact Key (123456) in Mobile Push (since we are not passing the contact key, the ...
- 651
1
vote
1
answer
253
views
Rest API Method
Does the REST API support querying mobile push demographics?
How to retrieve mobile push demographics data for a given contact key ?
I searched the documentation https://developer.salesforce.com/...
- 651
0
votes
1
answer
423
views
How to retrieve a demographics field in a push notification via ampscript?
In my outbound push notification, I am trying to get a demographics field using ampscript but I am not getting anything.
For instance having this:
what is the Ampscript code to get the value ...
- 305
2
votes
0
answers
621
views
How to allow for both mobile push notifications and web app notifications in SFMC and synchronise?
I am looking at how my organisation can:
Send push notifications to a mobile app
Extend an existing web app (built in Drupal with some Node JS) to receive the same notifications as the mobile app (...
- 31
0
votes
1
answer
302
views
Functions Reference for Mobile Push SDK
I know about the documentation in respectively github repository for Android and iOS. I also know about the learning apps. But is there any functions reference for the SDK?
For example, in this ...
- 670