Questions tagged [mobilepush]
The mobilepush tag has no usage guidance.
453
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Disable badge count on Android
I'm using 7.2.0 version of marketing cloud sdk plugin. Is there a way to disable the badge count on Android?
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1
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66
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Is it safe to remove MCInitContentProvider in our AndroidManifest?
Just a question. Is it possible to remove the MCInitContentProvider in our AndroidManifest? Not have it registered when compiling the apk. It seems like the point of this content provider is to expose ...
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1
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694
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Universal links are not working when attached to a notification
Hello all and thanks in advance,
I'm trying to implement the universal links feature in my react native app in order to receive push notifications with links from Marketing Cloud and bring the user to ...
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573
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In SFMC Mobile Push, How do i send a notification to a specific device from Journey Builder
Suppose a contact key has 3 device mapped to it.
Initially I am sending notification to all the 3 devices of the contact key.
But based on the click/open activity of the user on distinct device I want ...
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645
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How can I import salesforce marketing cloud in ios
https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk
How can I import salesforce marketing cloud in ios
After npm install and pod install, when I put the below code in ...
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117
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Push Notifications sent to iOS always fail
I am integrating the MarketingCloudSDK v7.5.0 in a iOS app. I configured the SDK for
receiving push notifications and I also configured the APNs key p8 in Salesforce page.
When I send a push from ...
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1
answer
190
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Two MobilePush apps connected to the same mobile app
What are the impacts of connecting the same mobile app to two different MobilePush apps on Marketing Cloud?
The same contact can log in to different accounts through the mobile app, and hence the ...
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1
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156
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MobilePush Fence Entry & Fence Exit information
We need to send push notifications when a user enters/exits a location based on some conditions. I have stumbled upon this MobilePush products faq, where it is stated:
What kind of data are captured ...
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294
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How Push notification syncs between different device id for a contact
We are in the implementation phase of mobile push notifications. I want to understand how push notifications sync between different device id's. Lets say a contact have three device id: one for iPhone,...
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170
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Mobile Push message is not being Received
We have recently implemented Mobile Push SDK for our Android App and we were able to see that the attributes are getting injected successfully on Contact Builder.
However, on performing a Mobile Push ...
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47
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Looking for ways to implement the migrateBU gist given by salesforce for MobilePushSDK
Questions I have about implementation
When I import this method 'context' is not found and Im not sure I am setting it up properly.
Will I be able to switch BU and register a contact for 2 BUs ...
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108
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Location enabled is always false in salesforce android SDK
There is this variable I want to modify from my android code by default its false, when I print stacktrace of getSdkState() this is what I get in the logs.
"location_Enabled":false
MY GPS ...
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1k
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Can we use React Native version of the SDK for Mobilepush?
We're using an iOS and Android app with Mobilepush. The Engineering team has already built the app code in React native version. If they use the react native version of the sdk would they get same ...
- 236
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49
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'IDFA' is used as a contact key for some contacts and 'unique keys' for other contacts
When I go to 'All Contacts'> 'Mobile Push' I noticed that some contacts have IDFA(advertiser ID) as Contact Keys. While other contacts have unique numbers as Contact Keys. Do you know why this is ...
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289
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Not Opted in Status updates Android vs iOS
We have implemented MobilePush in Android and iOS.
Upon app install and acceptance (on iOS) of notification consent the SFMC contact is set as "Opted in"
On iOS when a user toggles off push ...
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186
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Crash using mkt cloud version 7.3.1 - Android - RejectedExecutionException
We recently updated our application to use version 7.3.1 of the SDK marketing cloud for Android, we were using 6.4.0 because we still supported API 19 in previous versions of the application.
We saw ...
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164
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MobilePush SendLog - Adding Contact Key [closed]
I'm trying to utilize the MobilePush Send Log template in SFMC in the same respects as the email send log, in which I can add additional columns and set up AMPScript variables in the messages to ...
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283
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Error building app Cordova marketing Cloud sdk
I have an app using React Js and Cordova, I need to integrate it with [Marketing Cloud SDK], I followed the instruction that the plugin mentions, but it throws me an error when compiling The error it ...
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320
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Need example of pushing email address with device ID to mobile Push via API [closed]
We are trying to figure out the best way to tie users in Marketing Cloud to device IDs in mobile push.
What I would like to know:
Is it possible to check in contacts if an email address exists before ...
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686
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Switching Business Unit iOS
I have a use case where I need to send a push notification to the same mobile app from two different business units. Can multiple business units be active at one time? Or can I switch to a different ...
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1
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791
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SFMC Mobile Push Inbox Message Interaction displays a different URL once delivered
I am trying to send out a mobile push inbox message sent as interaction using a URL populated via an ampscript variable.
Once the inbox message is sent the URL does not work, we have notices the URL ...
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308
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SFMC Device ID(s) by Contact Key - REST API
I want to know if there is a way to retrieve Device IDs from MobilePush using REST and the Contact Key.
I've tried searching on the developer webiste but nothing matches what I need.
Any ideas would ...
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3
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679
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Which REST API call would I use to target an individual device for MobilePush?
Can anyone tell me which REST API call would I use to target an individual device for MobilePush?
I have a use case where we need to send a targeted push notification to an individual device and then ...
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435
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Where can I find the list of contacts that have opted in for push notifications via the API
In the mobile push rest API, is there somewhere where I can find the list of contacts that has opted in to receive push notifications via the API?
Also, is there a way, say via the Event Notification ...
- 83
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220
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Is it possible to change the text font in Marketing Cloud?
Is it possible to move the Media image from bottom-right to the left of the Push notification.
and is it possible to change the text font in Marketing Cloud?
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265
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MarketingCloud SDK - Xamarin Android
I am aware that Xamarin SDKs are not currently on the roadmap for the MarketingCloud SDK as per this question and others: Xamarin support for MobilePush SDK
Has anybody out there got any experience ...
- 133
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4
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764
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Know if someone can NOT receive a Push notification (for Journey Builder)
I'm asking you another question, pretty similar to this one : Know if someone can receive a Push notification (for Journey Builder)
My question today is to be able to know if someone did NOT install ...
- 115
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399
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Unable to receive iOS Push Notification from MobilePush
Scenario:
The iOS notifications in SFMC was setup in Jun-Jul when .p12 certificate was in use. During that period we were able to send out notifications. on 14-sep, .p8 was made mandatory for sending ...
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327
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React Native Push Notification without body
I've successfully installed the RN library for MC push notifications on my app (https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk)
I'm able to register contacts and receive ...
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1
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963
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Mobile Push notification not working debug mode iOS
I've created two mobile push apps in MC, one for production and the other for development.
For both of them i've uploaded the same .p8 file and configuration, except for the APNs Environment.
The ...
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208
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No 'Interaction' Send Method Option for Inbox Creation
I'm trying to set up inbox messages for use by Journey Builder. According to the documentation, you need to set up the inbox message using a send method of 'Interaction'. I'm seeing the other three ...
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471
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Know if someone can receive a Push notification (for Journey Builder)
My question seems to be quite simple...
In a Journey, how can I create a split between:
those who are able to receive a Push Notification
those who can't (and they'll receive an email)
I don't know ...
- 115
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273
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MobilePush - Include API request payload attributes in message body
I'm having trouble getting payload attributes to display in the message body in MobilePush. I've tried using the CustomKeys and CustomPayload fields in the request, neither worked. Is the message ...
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348
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How can i use MobilePush in different BUs?
My client has 2 BUs on their Marketing Cloud account, we have another company integrating their mobile app with Marketing Cloud for us and we managed to set up and test MobilePush on the master BU. ...
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145
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Using the Marketing Cloud connector, does Mobile Push tracking data sync to Salesforce contacts in the same way email tracking data does?
If we want our customer service agents (who use Salesforce Service Cloud) to see Push message interaction history for Salesforce contacts, what are our options?
Email interaction data is sychronised ...
- 573
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3k
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Querying Mobile Push Demographics Table
I'm attempting to query our mobile push demographics table that's tied to the contact record to pull some Application Version data and I'm struggling in Query Studio.
The name of the table is ...
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151
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Contacts Exiting Journey at Decision Split
We have a journey that has an API Entry event, being feed contacts that reset their password on our website. The journey is supposed to send an email and push notification to our end users depending ...
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288
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Inbox Messages not updating when switching Account [duplicate]
I am developing a client App using marketingcloudsdk-6.3.4 for implementing Inbox Messages on both iOS and Android. I am facing some issue on switching the account
Steps:
Login as user A
Set unique ...
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1
answer
204
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Marketing Cloud - Changing the Status of a Mobile Push Android App
We have an android app with a status of expired because we unintentionally uploaded an Apple APNS cert to the app, and now that has expired. Is there a way to change the status to active without ...
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1
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252
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How to implement inbox message with marketing cloud sdk using xamarin forms? [closed]
I am new to marketing cloud sdk. Does anyone having experiences with how to implement MobilePush SDK for Inbox Messages in xamarin forms(Android and IOS)?
Any one please help.
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1
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145
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Salesforce Rich Notification in Objective-C
I have implemented NotificationService Extension in Objective-C as per Salesforce Swift sample code in documentation. The code works as I can intercept push messages, and can update title, body, but ...
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1
answer
507
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Extracting In-App Message Analytics data in journey builder for individual contacts
We would like to track for individual contacts the following data:
Was the message displayed or not?
What buttons were clicked within the message.
We can see this info when clicking on a in-app ...
- 133
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vote
1
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501
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Edit a Push notification in a running journey
How can I edit my push notification in a running journey? We were about to start a journey and we would like to configure some random push message first and the day before the push goes we would like ...
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31
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Transfer Email Address with MobileSDK to Marketing Cloud
How can i send the Email Address with MobileSDK to Marketing Cloud Contact Builder? We transfer already the Contact Key but we would like also to add the Email Address, stored in the App, and send ...
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123
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MarketingCloudSDK iOS (v7.2.1) Crashes in SFMCNetworkRequest
Getting a fair amount of crashes from v7.2.1 of the MarketingCloudSDK via our third party crash reporter Crashlytics.
Probably had about 20 crashes since we upgraded to v7.X.X. Most of the effected ...
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405
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Displaying in-app mobile push messages while app is in active use
Hi everyone
I would like to know if there's a way to send mobile push in-app messages that will appear instantly in the app screen without the need for the user to close the app and reopen it again.
...
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1k
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Retrieving Contact Key on MobilePush Demographics
I need Contact Keys of contacts on MobilePush Demographics. Can someone explain how can I manage to retrieve Contact Key on the custom attribute on MobilePush Demographics?
I've tried these, but none ...
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97
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Push notifcation - land on the same page after clicking on it
We have an application which handles push notification for both Android and iOs.
Now when the user receives a push notification, the user get redirected to the home page application.
Is it possible ...
- 305
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334
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SFMC MobilePush that uses SFDC ContactID as SFMC ContactKey
I need to configure MobilePush via SFMC but I need the SFDC ContactID to be the SFMC ContactKey
Any suggestions on the best way to pass along the SFDC contactID with the DeviceID to SFMC?
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670
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Marketing Cloud MobilePush SDK IOS React Native not showing the Device ID in the Marketing Cloud All Contact
MobilePush SDK IOS React Native not showing the Device ID in the Marketing Cloud All Contacts
Base on the links here: https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk
We ...
