Questions tagged [mobilepush]
The mobilepush tag has no usage guidance.
453
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No such module "SFMCSDK" after migrating to v8
I've followed the migration instructions for updating to v8 of the Marketing Cloud SDK. Docs here: https://salesforce-marketingcloud.github.io/MarketingCloudSDK-iOS/get-started/get-started-migration....
- 23
1
vote
2
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671
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Notification icon configured for MobilePush on Android, yet it's not displayed
We can't seem to get Marketing Cloud (MobilePush) to display the icon we've configured it to display on Android. As far as I can tell, we've followed the documentation correctly, but the system ...
- 131
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169
views
iOS In-App Messaging integration Issue
We are implementing in-app messaging and we are facing into a very weird behaviour:
We developed and tested the arrive of the In-app on a phone (iPhone12 mini OS 15.2.1 used for the developing phase) ...
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590
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Delete ContactKey associated to device Id Mobile Push when contactkey is not the contackey that I want to use
I have a mobile app with an android SDK to be able to send push notifications from the Marketing Cloud. Each user who installs and registers in the app must receive a specific ContactKey determined by ...
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78
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Is the marketing cloud sdk (React Native) supported for ios15? [closed]
When I run the app with new XCode (for ios 15), the devices are not registered in marketing cloud. But there are no errors as well on registration.
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259
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Dynamic MobilePush Content using ContactKey in Ampscript
Need to get the contact key of a person who entered a location (using location based push message) and retrieve firstname from a different data extension. Since there is no Data extension used here, (...
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354
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How to track app version of device for MobilePush
For MobilePush is there a way (e.g. a standard field that I could discriminate) to see the version of the app the user logs in with? The reason is to be able to know on the marketing platform whether ...
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651
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Marketing Cloud Push SDK iOS Keychain crash
We are trying to implement Mobile SDK on iOS and Android. We haven't encountered any issues on Android, but on iOS the app keeps crashing.
We have a Dev App and we deploy our builds using TestFlight (...
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248
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Is it possible to track In-app messages on MobilePush SDK?
My team is implementing MobilePush, and we are facing some difficulties regarding analytics.
We checked the official SFMC MobilePush documents (both Android and iOS) , Android Javadocs, and iOS ...
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141
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Retrieve MobilePush notifications on client on demand without using MobilePush SDKs
Is it possible to retrieve MobilePush notifications that were sent to a device on-demand ("pull" notifications)? Is there a REST API to retrieve the notifications that were sent to a ...
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196
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Automate bundle copying/linking of MarketingCloudSDK.bundle in SPM
While upgrading from MarketingCloudSDK 7.x to 8.x, I noticed these instructions:
Manually pull in the Resources/MarketingCloudSDK.bundle from the
sources folder in the Mobile Push SPM and link it ...
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153
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keyWindow lost when call to start watching location in iOS APP
When we call to sfmc_startWatchingLocation, if we have location permissions granted, with the conditions details below, after assign window key:
window.makeKeyAndVisible()
its provokes to lose the ...
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208
views
How to properly integrate MobilePush with Objective-C?
I have an integration of MobilePush on my project (React-Native), but with the recent updates i had to update to the latest version of the SDK (8.0.4). But i getting some issues with it.
For example, ...
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355
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MarketingCloudSDK | In App Messaging | Button URLs not handled in delegate
I migrated the MarketingCloudSDK from Version 7.5.1 to Version 8.0.0.
For some reason the buttons of the In App Messages are not handled anymore. The problem is that the delegate sfmc_handle(_ url: ...
- 133
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77
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Mobilepush api routing with two Mobile Apps connected to one BusinessUnit
I need to connect two apps to the same businessunit. I noticed this is possible in the mobilepush 'Administration' tab, and I can select to which app I want to send a push message in journeybuilder.
...
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519
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SFMC MobilePush login and logout case
I am dealing with multiple login situations regarding Salesforce Marketing Cloud MobilePush.
If anybody knows the answers to any of the questions below, it would be a huge help.
1. Multiple user ...
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582
views
Connecting a Mobile App to multiple BUs
I am looking to understand the best practice for the scenario when a single app needs to be connected to multiple market-based BUs in order to allow each market to send push notifications to the ...
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95
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RN Documentation for Troubleshooting MobilePush
For my question ref to push notification not received, Bill mentioned that I may have
failed to follow the multiple push provider implementation instructions (ref. https://salesforce-marketingcloud....
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2
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1k
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Push Notification not Delivered (sfmc to fcm)
Our app is running on React Native.
I have 2 scenarios:
Firebase/messaging is implemented
when I trigger the Push Notification directly from our firebase (development) I am able to receive ...
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685
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Push notifications not received when using an existing contact on MarketingCloud
I'm working on integrating MarketingCloudSDK on Android. Everything is doing well with random contactKeys (that does not already exist in the MC contact list) : it is connecting properly, the devices ...
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762
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MarketingCloudSDK iOS 8.0.2 - Unable to upload to App Store Connect
I have an iOS app that uses the MarketingCloudSDK. I have updated to SDK to the latest version (8.0.2), removing the pod from Podfile and adding both SFMCSDK and MarketingCloudSDK through Swift ...
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699
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Why MarketingCloud and SFMC fail only in Release?
I'm trying last versions sfmc-sdk-ios (1.0.2) and MarketingCloudSDK-iOS (8.0.2). When compiling and uploading to testflight sdks doesn't work.
The configuration is like this:
SFMCSdk.initializeSdk(...
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315
views
Mobile Push not sent from Journey Builder
I'm trying to send mobile push notification from Journey Builder, but it does not send any messages, although it functions properly with Mobile Push Lists, so the certificates are implemented properly....
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45
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Creating a list for mobilepush
I wanted to create a simple data extension for mobile push and was wondering how exactly does mobilepush send a push message? What is required? For email studio it is email and SMS you need a phone
...
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441
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How to send MobilePush data into a data extension?
So I have a client that has been sending MobilePush data using an SDK to "All Contacts" in Contact Builder from their Mobile App.
The question that I have is whether this same MobilePush ...
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274
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How to merge push and email in a single journey? [closed]
We have a separate journey for wishlist email and another one for push.
We wish to merge these 2 into a single journey.
Say for example the new data extension then has below fields,
ContactKey : ...
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2
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847
views
Migration Issues from MarketingCloudSDK 7.6 to 8.0.1
I am following this guide to migrate to the MarketingCloudSDK Version 8.0.1 https://salesforce-marketingcloud.github.io/MarketingCloudSDK-iOS/get-started/get-started-migration.html.
I removed the SDK ...
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443
views
MobilePush Include Custom Payload attributes in push message
I would like to show the customPayload attributes in my pushmessages.
I tried using %%customattribute%% and some other variants, but no luck so far.
The business case is that I would like to show ...
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412
views
Persist opendirect URLs from cold start android and iOS
I'm able to get opendirect URLs into the app on both android and iOS and they deeplink as expected when the app is in the background, however, these urls don't persist when the app is killed. I'm sure ...
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45
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Updating to the latest SDK: 0.9.3
I have an issue while updating the SDK to the latest version on iOS
So i did the update from 0.9.3 and spm branch for MarketingCloudSDK.
My question is how can i access the old
MarketingCloudSDK....
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193
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Application getting crashed after excluding Firebase messaging
Initially I faced problem of duplicacy for firebase messaging files. I already posted this question here is the link Firebase gives error of duplicacy for marketing cloud sdk. To solve this I exclude ...
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907
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SFMC Push notification to run ampscript contentblock by id and SSJS
I want to send a push notification to add points to an external system via an api call to mulesoft.
The push notification is sent via the journey that is triggered via an api call.
I have a content ...
- 355
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620
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Sending Timezone within API call
I'm implementing some API calls to the MobilePush SDK using postman. Right now I'm facing a timezone (I think) misinterpretation, as each time I schedule a Push Message, I need to do it based on a ...
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336
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Is DeviceID or Contactkey use when MobilePush sends token to APNS/FCM?
I'm trying to figure out which is used between DeviceID and Contactkey when MobilePush sends token to APNS or FCM
What I understand about the steps in sending push notification,
SDK requests System ...
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160
views
Does updating the mobile push contact key value in the app code update all the previous push contacts?
For email we use email address as contact key.
For push we use UUID as contact key.
And in contact Builder it appears as separate records and we can identify them as same customers.
Yes I know that we ...
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186
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MobilePush deduplication on DeviceID's before sending
When using MobilePush, some of our subscribers have a large amount of DeviceID's associated with them (between 10 and 30). When sending to these subscribers, all devices are sent to, as they are all ...
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53
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How to send app push when the app installed?
did anyone knows how to send a push once a new user install the app instantly?
The only idea I have now is to refresh the filter hourly and scan for new user to send push msg.
Is there any other idea?
...
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332
views
On uninstalling the app how is the user updated in Marketing cloud?
The user installs the app and then opt-ins to receive push notifications. At this stage, we send the users UUID & Device ID to marketing cloud.
Scenario: If the user removes the app from the phone ...
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234
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No Opens received with Android Push Notifications
It appears that something within our App SDK Configuration within Salesforce Marketing cloud is not functioning where no opens are being received for any Android Pushes. There was a third party ...
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410
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MobilePush Delay Registration Function
We wanted to register the contact and device using the custom contact key that we have currently in place to Mobile Push contacts. However the Contact Key is hosted on a different server, which holds ...
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370
views
Mobile Marketing Cloud SDK has dependency on outdated Firebase SDKs [closed]
on May 11th, Google has released a new version of Firebase Cloud Messaging SDK:
22.0.0 for Android -> https://firebase.google.com/support/release-notes/android#messaging_v22-0-0
8.0.0 for iOS ->...
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44
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Send a personalized information through a Cloud Page using an Inbox PUSH [duplicate]
I would like to send personalized fields from a Data Extension through a Cloud Page using an Inbox PUSH.
When a client open the message in the Inbox section from the APP , I would like to show for ...
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1k
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iOS Push Notification - sfmc_handle() not called when app was closed
If the app is already open or in the background, and a push notification is sent to the device then sfmc_handle(_ url: URL, type: String) is fired properly. Everything works as expected as the link ...
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688
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Sending variables to a Cloud Page using a push notification
I'm trying to use push with AppInbox/Cloud Pages. I want the Cloud Page that is linked to the push message to be able to display dynamic content based on an attribute for that contact. This page - ...
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454
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SFMC: how to make API call to 'update contact' in SSJS activity
I downloaded a POSTMAN collection with plenty of pre-configured API call.
I managed to succesfully request a token from our API and afterwards do 'update contact' in order to update a single record in ...
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133
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Marketing Cloud Cordova SDK notification only showing silently
We are using the Marketing Cloud SDK Cordova Plugin in our app. Registering the contactKey works fine but when we send the push notification, although device is receiving it, we don't get a Pop up ...
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817
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Can the Contact Key for mobile push contacts be updated?
Currently we were using a unique number as Contact Key for Mobile Push contacts. (Not using email/phone number).
In SFMC, when I go to Contact Builder > All Contacts I can see all the information ...
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260
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Mobile Push SDK Learning App (iOS 14.x) crashing when a specific type of In-App Messages is delivered
This might be a lot and might be an edge case, but any info how to combat this error will be valuable for us.
We have integrated the latest version of the iOS Learning App with Marketing Cloud and it ...
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170
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Marketing Cloud SDK iOS - Inbox Messages not cleared/deleted when user logout
All messages received while authenticated remain on the Inbox after the user signs out and the unread messages icon is still displayed on the app icon when the user is signed out.
Is there a way to ...
- 101
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413
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Insert / Update MobilePush Demographics
I am currently trying to use MobliePush feature and GroupConnect as one of the communication channels. I know that when we initialize the MC SDK in mobile application it will send the contact data, ...
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