Questions tagged [mobilepush]
The mobilepush tag has no usage guidance.
453
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294
views
How do i set the priority of mobile push notifications
I am following the following documentation to set the priority of the Mobile Push channel notifications but still when viewing the logs the channel priority is -1.
Documentation I'm following to set ...
0
votes
1
answer
55
views
MC - Cordova - AppPush conflict issue
During the process of implementing the MC SDK with my app, there is a conflict between the 3rd Party App Push and the SDK inserted in the marketing cloud, so I'm unable to proceed further.
Our app is ...
- 21
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384
views
MobilePush Android SDK(8.0.8) not receiving Push Messages
I have integrated Mobile Push SDK (8.0.8) in my Android App. It is not able to receive push messages sent from Marketing Cloud Mobile Push. I am initializing the SDK in the onCreate of my Applicatinon ...
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1
answer
233
views
Marketing Cloud Push Notification Tracking
In my company we are currently investigating possibilities to enable tracking in the mobile push SDK to see push opens but there is consent consideration - in case we want to have an individual level ...
-1
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1
answer
187
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How to get SDK logs dor ReactNative MobilePush SDK?
we are almost done with MobilePush implementation in our app, which is built on React, hence we use the ReactSDK Plugin.
Everything works fine - contacts are getting registered, optins/optouts are ...
- 27
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347
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Sending a mobilepush message to specific device in marketing cloud
We've tried to send a message to a specific device, which we can specify via the device's system token on journey's decision split.
But the result was that it's sent to all devices the contact owns.
...
- 15
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1
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75
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Mobile Push: TimeInApp value in the Push Message Detail report
I'm trying to figure out what's stored inside TimeInApp value in the Push Message Detail report. I'm pretty much sure that the value contains the time the users spent in the app after opening the ...
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2
answers
653
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How is the tracking of the event of click on push notification and opening of messages in inbox(Mobile Push)?
How does salesforce mobile push track events for opening push notifications and opening messages in inbox?
We are sending several push notifications to thousands of people and we are noticing the ...
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1
answer
466
views
Send push notification to only one device when a user's logged in multiple devices
I'm looking for some ways to send push messages to only one device when a contact is logged in multiple devices.(ipad, iphone..etc), and I'd like to specifically target the last logged-in one.
I found ...
0
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2
answers
448
views
Mobile Push test message
I'm trying to send mobile push test messages through marketing cloud.
How can I add my device ID to mobile push so I can send a test message to only "me", not all of the subscribers? Please ...
- 21
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59
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Mobile Push received but links not working in Journey Builder
Has anyone run into the problem of receiving mobile pushes from Journey Builder but with hardcoded links that simply don't work?
I am working on migrating our mobile pushes from the manual Mobile ...
- 1
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1
answer
124
views
SFMC MobilePUSH SDK error setKeychainAccessibleAttribute
I implement mobile application which plug with SFMC SDK, according to SF guild from this link sf ref: https://github.com/salesforce-marketingcloud/MarketingCloudSDK-iOS/blob/v8.0.10/LearningApp/...
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225
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Marketing cloud Mobile Push app connection
I'm currently connecting my client's app into MobilePush to send push notifications.
I've added APNs.p8 Auth Key, Key ID, Team ID, Bundle ID. For both IOS & Android, it seems enabled as below.
...
- 21
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0
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115
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Manually track open push open rates
we are building a flutter app and integratin the SFMC plugins with our own plugin. We try to keep as much coding as possible in flutter/dart and we are also using firebase messaging. We have setup ...
1
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0
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253
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How can I send analytic event about "push open" in Android SDK
I want to share a problem that I have been looking for a solution for a long time.I have checked all the steps in this document Integrate the SDK 10 times. There is no page on the internet that I ...
0
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0
answers
34
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Filtering push notifications based on profile attributes
So we have natively developed an app for our client which includes SFMC sdk for push notifications.
As mentioned in the title we are using some profile attributes. These attributes help us to ...
0
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2
answers
633
views
Send API Triggered MobilePush to mobile device using REST API [closed]
I am trying to send a Push notification to a sample android application which I created from Android Studio for testing. I Added my application in FireBase Console and getting my Device Token from ...
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149
views
Marketing Cloud Mobile SDK - issue with in-app messages
I am trying to implement the latest version of the Marketing Cloud Mobile SDK to start using In-app message and Inbox. I am facing some issues
MarketingCloudSDK Version(3.6) -> In This Build Push ...
- 1
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333
views
AMPscript variable in push activity body message
I'm trying to use SSJS to parse the JSON coming from IS in a push activity in JB to populate an AMPscript variable in the body of the message. The testers are receiving a blank message while the ...
1
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1
answer
1k
views
Is Deep Linking supported in Mobile Push(SFMC)?
Is there deep linking support in mobile push?
I didn't find anything related in the documentation.
https://help.salesforce.com/s/articleView?id=sf.mc_mp_mobilepush.htm&type=5
In mobile push and ...
- 17
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0
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25
views
Permission request to device contact list
In the new versions of MobilePush SDK (8.0.7) is the device being asked for permission to access the contact list? Our App started making this request and we are suspicious that it could be the SDK.
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1
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607
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Marketing Cloud Push SDK Android - MC Notification arrives only in service class and does not display on device
I have an Android mobile app in which I have implemented Marketing Cloud Push SDK (https://salesforce-marketingcloud.github.io/MarketingCloudSDK-Android/, version 8.0.7) and Firebase Cloud Messaging (...
1
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1
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293
views
How one contact key has multiple device id in Mobile Push
Can someone explain how multiple device id are linked to the same contact Key? That is how the device id's are generated. In my current Org, I have a Contact where it has 5 different deviceid and ...
0
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1
answer
173
views
Salesforce Marketing Cloud inApp (in-app) reporting
is there a way to report on in-app (inApp) messaging from Salesforce Marketing Cloud?
Salesforce official answer to this questions is, that there is currently no way, except using the Journey Builder ...
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2
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1
answer
114
views
Can you configure the App Inbox to retrieve inbox messages from after a certain date?
We are implementing the SFMC SDK in order to use MobilePush and are successfully receiving alerts and inbox messages. We have a requirement to have the ability to only retrieve messages of a certain ...
- 33
1
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1
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441
views
Mobile Push Sharing the same app in multiple business units
We currently have Mobile Push set up for a client in a certain way, and want to move to another setup. I'm looking for validation, on whether a certain mobile push setup is possible.
Mobile app: There ...
0
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1
answer
94
views
Multiple users single device - Mobile PUSH
I have a scenario, User A Logs out of the mobile app, and user B log-in the app using the same device. Then what will happen on the back end New Device ID will be created and assigned to User B or ...
- 13
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1
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399
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MarketingCloud SDK Crash When Migrating to Android 12 - Xamarin Android
I am currently working on a Xamarin Android project with binding v6.x.That needs to be migrated to Android 12. When I tried migrating, I got the following crash:
com.salesforce.marketingcloud.a.b.a
...
1
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1
answer
37
views
Cannot retrieve inbox messages when re-installing app or installing on second device
When implementing Inbox Messaging using MarketingCloudSDK iOS (v8.0.7), I have observed that when a Contact installs the app on a second device, previous sent messages are not available on the new ...
- 16.3k
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65
views
Sending AMPScript Variables to a Landing Page from Mobile Push
We're trying to send some variables to our landing page that are set within AMPScript through a Mobile Push.
Within the setup of that Mobile Push (in the Alert Message), we have something along the ...
- 1
0
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0
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440
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Marketing Cloud not registering all the devices for push notifications [iOS]
We have a problem with the push notifications on iOS devices.
Firstly, we developed a new mobile app with the problem that it did not send the System Token, so users entered in MobilePush without ...
- 1
1
vote
1
answer
518
views
Mobile Push App + Inbox
We have a requirement to send a Push ALert + message to a certain path in the mobile App.
I see 2 options : Mobile Push notification ( App URL) and Alert +Inbox message.
The alert+Inbox has a ...
- 45
1
vote
0
answers
97
views
Mobile Push Tracking in CRM
Currently we are implementing Mobile Push and would like the tracking data go back to CRM.I see an option of sending the data using data views but realized the OTB data views arent providing any ...
- 11
2
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0
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91
views
Importing Mobile Push Contacts to new MC Instance
We are working to migrate from one Marketing Cloud instance to another one and we have a mobile app connected to Mobile Push.
Is there a way to migrate all the contacts from one instance to the other ...
- 383
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188
views
Mobile Push: What's stored inside of the TimeInApp value in the Push Message Detail report
The Push Message Detail report includes a TimeinApp field which is described as:
How long the user spent in the app after opening the message. Measured
from the time the subscriber opens the app to ...
- 3,191
1
vote
1
answer
954
views
Mobile Push Contact Key Resolve
We have Salescloud and Marketing Cloud. Through MC connector we receive Salesforce 16-digit ID which is being used for Email sends from MC. We have recently configured Mobile Push APP in MC and tested ...
- 45
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2
answers
616
views
How to call Mobile App Event from the App?
We have a Android App (Kotlin) and we declared Mobile App Events in Journey Builder.
We created a Journey with an entry source configured to respond to one of our Events and are struggling to trigger ...
- 598
1
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1
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794
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Changing the Contact Key from Mobile Push SDK : is another Contact actually created?
Mobile Push Dev documentation states :
Initializing the SDK without setting the
delayRegistrationUntilContactKeyIsSet flag to true in an app that will
eventually associate the device users with a ...
- 598
0
votes
1
answer
62
views
What is the best way to trigger a journey from a mobile App?
We are in the process of designing the best IOs between MC and our App. We'd thought at first to simply use the SDK and trigger a register App Event. Unfortunately, this can't be used as of now.
So ...
- 598
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2
answers
284
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Did anyone manage to use Mobile App Events?
Our MC org has been rolled out with the App Event Feature, which allows to register events and their attributes in MC :
Then, we can call them directly from the App with a very simple call. No arg ...
- 598
0
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0
answers
136
views
Inbox messages in SFMC does not work with AMPScript
I am trying to add AMPscript to the inbox message (MobilePush).
The AMPscript added to the Inbox subject line ( default SFMC field inside inbox) or other custom fields like body,cta etc. does not work ...
- 11
0
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2
answers
79
views
Adding Email Channel from Mobile Push SDK [closed]
We have an App with Mobile SDK installed. After registration a Contact is created (with an auto-generated Contact Key, since we don't specify one).
We have a input field on the app allowing the user (...
- 598
3
votes
1
answer
945
views
Cannot handle OpenDirect push notification when iOS app is not launched
Thank you for creating versatile push notification solution and recent update of SDK v8 was much Swifty API😄
I have a problem handling OpenDirect push notifications when the app is not launched.
I ...
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406
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MobilePush IOS lots of devices are incorrectly registered as opted out
We are experiencing weird opt-out behavior while implementing the Mobilepush SDK into Production on the iOS platform.
Roughly 70% of the registered iOS devices are incorrectly registered as opted-out.
...
- 37
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2
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139
views
Build database for MobilePush Marketing Cloud?
I would like to build a database for MobilePush which it will includes some information like AppName, MessageName, DateTimeSend, DeviceId, Status,....
After researching for a while, I found that "...
- 2,603
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1
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287
views
Retrieve Mobile List attribute using ampscript in Mobile Push Message
I'm trying to retrieve Mobile List attribute using ampscript in Mobile Push Message and trying to insert a row based on that information in Data Extension.
But when I try to send message, it gets ...
- 61
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1
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416
views
Disable push notification when user logged out when using MC SDK 8.x
I found the answer for 7.x versions of sdk how to disable push notifications. Its a simple call sfmc_setPushEnabled(Bool). But I have migrated to 8.x spms, i couldnt find a equivalent to ...
- 3
1
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0
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373
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Debug push error using SFMC SDK
I'm testing to send push notification from SFMC to mobile app using the app configured in MobilePush with FCM server key and APNS p8 Auth Key set.
I sent a test push notification using Mobile Push:
...
- 11
1
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1
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460
views
Getting a random crash on iOS MarketingCloud/SFMC SDK
I recently updated to the Marketing Cloud v8.0.6 and SFMC v1.0.4. I am able to receive pushes but every once in a while will get a crash when setting the URLHandlingDelegate. Here is my current ...
- 23
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30
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Mobile Push SDK version issue
Our backend needs to send messages initiated by it (PUSH / EMAIL). A C# SDK documentation (https://github.com/salesforce-marketingcloud/FuelSDK-CSharp) was analyzed, which by the understanding is a ...
- 1