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8 votes
2 answers
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Attributes in _PushAddress and _PushTag Data Views

Relating to this question: Viewing MobilePush Attributes Looking for the attribute names for both of these data views that support mobile push.
Daniel's user avatar
  • 1,287
7 votes
2 answers
1k views

Setting up salesforce to send push notification to APNS endpoint

I have an application built in hybrid framework. It is totally built with usning REST APIs from salesforce. I can't use SDK here. Please suggest how to write a trigger or webservice to initiate push ...
Aashutosh Sharma's user avatar
6 votes
1 answer
1k views

Marketing Cloud Mobile Push SDK - Switching app user

I'm currently building a clienteling app that integrated the Mobile Push SDK on both iOS and Android and encountered some issue on switching the account. I found that when I login to user A, and set ...
Parker Liu's user avatar
5 votes
2 answers
5k views

How do I fetch the Subscriber Key/ Contact Key using the AMPScript?

I am trying to create a personalized push notification and I need the Subscriber Key to do this. So my Solution has an 'interaction' type push message, a  journey that is triggered by a data ...
Tarun Moothedath's user avatar
5 votes
2 answers
4k views

How does data flow in Mobile Push : Contact ID vs. Contact Key?

I am exploring mobile push and need to understand what's happening on a data side. I see this image from contact builder: This table - mobile push demographics - how does this become populated? I'm ...
Kenneth Wagner's user avatar
5 votes
3 answers
2k views

Retrieving Contact Key on MobilePush Demographics

I need Contact Keys of contacts on MobilePush Demographics. Can someone explain how can I manage to retrieve Contact Key on the custom attribute on MobilePush Demographics? I've tried these, but none ...
Baran Sen's user avatar
5 votes
1 answer
628 views

What's the difference between a certificate and api key?

I'm not sure which of these I need – a push certificate or an API key. They appear to do the same thing, but I'm not sure what the difference is, or even where to find them.
Eddie Roger's user avatar
5 votes
1 answer
1k views

Limit on Push Notifications

We are configuring the push notifications for our hybrid app at the moment and we ran into one of the governor limits. This is the error we are getting: System.LimitException: Too many Mobile Apex ...
svenf's user avatar
  • 504
5 votes
1 answer
312 views

MobilePush deduplication on DeviceID's before sending

When using MobilePush, some of our subscribers have a large amount of DeviceID's associated with them (between 10 and 30). When sending to these subscribers, all devices are sent to, as they are all ...
Christopher Carswell's user avatar
5 votes
1 answer
1k views

Auto-suppression Lists in Mobile Studio

Is there a way to stop Journey Builder from sending an SMS via SMS activity or Push notification via Push activity to a defined list of Subscribers ? This list is updated in real-time by API calls ...
zeljazouli's user avatar
  • 1,088
4 votes
1 answer
2k views

What to put in OpenDirect field for MobilePush to direct to a page within the app

We need to send messages to MobilePush subscribers in the Marketing Cloud that link directly to a page within the app. I've activated OpenDirect for the account, but I don't know what information to ...
womanwhodevs's user avatar
4 votes
1 answer
117 views

Could the Mobile Push SDK be unneededly tracking user's location?

my company uses Mobile Push and, in the last 24 hours, two of our applications received this warning from the Apple Store after our submissions: "Your app's code references one or more APIs that ...
Romeo Graifenberg's user avatar
4 votes
2 answers
481 views

Journey Builder for Apps Android SDK with firebase

I'm new to Android development and I'm trying hard to develop an app to get a push from salesforce marketingcloud. I've tried to follow some of this LearningAppAndroid procedures. But without result. ...
Henrique Arguto's user avatar
3 votes
4 answers
4k views

Mobile Push Demographics data shown multiple device ID for one contact in SFMC

I found that my contact ID in SFMC had shown multiple device ID in Mobile Push Demographics data. In actual, I only have 2 active device, but why in SFMC shown 4 device ID, and 3 of them are still ...
Ronaldo Limbat's user avatar
3 votes
1 answer
1k views

Cannot handle OpenDirect push notification when iOS app is not launched

Thank you for creating versatile push notification solution and recent update of SDK v8 was much Swifty API😄 I have a problem handling OpenDirect push notifications when the app is not launched. I ...
Yoshihisa Masaki's user avatar
3 votes
1 answer
686 views

Connecting a Mobile App to multiple BUs

I am looking to understand the best practice for the scenario when a single app needs to be connected to multiple market-based BUs in order to allow each market to send push notifications to the ...
Cameron Evans's user avatar
3 votes
2 answers
3k views

How to correctly setup Mobile Push with correct Contact Keys

We use MC Email Studio (synced with the connector to Sales Cloud) to contact Subscribers via email and use the Salesforce PersonContactId as the Contact Key for all our sends. We are implementing ...
Deployment Failure's user avatar
3 votes
1 answer
707 views

In SFMC Mobile Push, How do i send a notification to a specific device from Journey Builder

Suppose a contact key has 3 device mapped to it. Initially I am sending notification to all the 3 devices of the contact key. But based on the click/open activity of the user on distinct device I want ...
majid's user avatar
  • 31
3 votes
2 answers
725 views

Exact Target Android push not working for version 3.5.0 || Initialization did not complete in a timely fashion

We just downloaded the latest version of ET lib for android (3.5.0) and are trying to do a sample to make it work but facing some issue: The steps which we followed is: Step 1: Extended Application ...
Deva's user avatar
  • 133
3 votes
1 answer
707 views

MobilePush Include Custom Payload attributes in push message

I would like to show the customPayload attributes in my pushmessages. I tried using %%customattribute%% and some other variants, but no luck so far. The business case is that I would like to show ...
Stuart's user avatar
  • 47
3 votes
1 answer
1k views

In-App Messaging

We are implementing in-app messaging and are facing the following issues / questions: a. After pushing the in-app message from a Journey, when we open the app for the first time, the in-app message ...
Michael Moreno's user avatar
3 votes
1 answer
769 views

Cannot opt in iOS Devices for Push Notifications

I have a Cordova app with the Marketing Cloud cordova plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin). The device is shown as "Not Opted In" and the "Opt Out Source" is marked ...
Ryan's user avatar
  • 31
3 votes
1 answer
684 views

Extracting In-App Message Analytics data in journey builder for individual contacts

We would like to track for individual contacts the following data: Was the message displayed or not? What buttons were clicked within the message. We can see this info when clicking on a in-app ...
Barak's user avatar
  • 143
3 votes
1 answer
4k views

Salesforce Marketing Cloud mobilePush iOS Not Opted In with Variant Opt-Out Source

Hi Experts, I have developed an app using Salesforce Marketing Cloud SDK for React Native (source: https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk).Android is working ...
Lyon Stark's user avatar
3 votes
2 answers
4k views

Marketing Cloud: Mobile Push Attributes

I am trying to set some attributes in marketing cloud using the addAtribute method: (http://salesforce-marketingcloud.github.io/JB4A-SDK-Android/features/attributes.html) There it says that it is ...
Ruben's user avatar
  • 41
3 votes
1 answer
417 views

SFMC SDK is not configured correctly

I have a problem with the initialization of MarketingCloudSDK iOS on version 8.1.2, but the same problem is also in 8.1.1 and 8.1.0. My project is written in SwiftUI and I use the App protocol for ...
Michael Pohl's user avatar
3 votes
1 answer
688 views

Mobile Push SDK Functionality

I would like to get some best practice with Mobile Push SDK and Contact Keys and making sure we don't create duplicate contacts in MC. The high level architecture looks like this: The issue that we ...
Napathorn Kaeokomonmarn's user avatar
3 votes
1 answer
978 views

Synchronisation of Foreign Key in Mobile Push and Contact Key in Contact Builder

I am implementing Marketing Cloud MobilePush for one of my clients and I need some clarification regarding the data model of Mobile Push system tables and their relation with the populations. The ...
zeljazouli's user avatar
  • 1,088
3 votes
0 answers
105 views

MarketingCloudSDK-iOS repository has been Archived

The repository for the iOS MarketingCloudSDK has been archived: https://github.com/salesforce-marketingcloud/MarketingCloudSDK-iOS Is there a replacement available? All the documentation I've found ...
tww0003's user avatar
  • 131
3 votes
0 answers
361 views

Dynamic MobilePush Content using ContactKey in Ampscript

Need to get the contact key of a person who entered a location (using location based push message) and retrieve firstname from a different data extension. Since there is no Data extension used here, (...
SFMC Guru's user avatar
3 votes
0 answers
811 views

How to allow for both mobile push notifications and web app notifications in SFMC and synchronise?

I am looking at how my organisation can: Send push notifications to a mobile app Extend an existing web app (built in Drupal with some Node JS) to receive the same notifications as the mobile app (...
LeeH's user avatar
  • 41
3 votes
0 answers
245 views

Can push notifications be sent from scratch orgs?

We have connected app that's part of our managed package, and has always been defined in the Packaging Org itself. Recently I've been looking at adding push notifications to our application, so I ...
Matt Lacey's user avatar
  • 25.7k
3 votes
0 answers
627 views

Mobile Push Logs in Marketing Cloud

Is there a way I can query the push messages sent through MC for a particular subscriber (i.e. via Data Views?) If not, how else have people something like this, I'd want to stay away from using ...
Deployment Failure's user avatar
3 votes
0 answers
279 views

Unsubscribe MobilePush Contacts with Automation

I need to unsubscribe multiple Contacts from Push Messages with the help of external attributes. It is to be done within an Automation. The only way I see I can do this is the following: Get ...
user3274635's user avatar
3 votes
1 answer
338 views

Android Push Notification set up questions

We have guys on our end trying to configure Push Notifications & they’ve asked me to reach out for an answer on the below: https://rink.hockeyapp.net/apps/01af36d7ba765d5231019c56880bbb9d/...
Deanna's user avatar
  • 31
2 votes
1 answer
1k views

Geofencing push notifications in Marketing Cloud

Can i send a push notification when the contact enter the location and satisfy additional conditions, like for instance owns a membership card or age range? Basically I don't want to send to everyone ...
Emanuela Giraudo's user avatar
2 votes
1 answer
1k views

Changing the Contact Key from Mobile Push SDK : is another Contact actually created?

Mobile Push Dev documentation states : Initializing the SDK without setting the delayRegistrationUntilContactKeyIsSet flag to true in an app that will eventually associate the device users with a ...
François Perret's user avatar
2 votes
2 answers
775 views

How to call Mobile App Event from the App?

We have a Android App (Kotlin) and we declared Mobile App Events in Journey Builder. We created a Journey with an entry source configured to respond to one of our Events and are struggling to trigger ...
François Perret's user avatar
2 votes
2 answers
6k views

What does the Status column specify in the MobileConnect Demographics and MobilePush Demographics

What does the Status column specify in the MobileConnect Demographics and MobilePush Demographics? I want to build a custom preference management for SMS and Push and for that if some one opts out I ...
androemeda androemeda's user avatar
2 votes
2 answers
899 views

Send a Push Notification from a journey

My problem is - I want to send a push notification using a journey, but I can't get the ContactKey of a MobilePush contact and admit it into a data extension (it doesn't exist in the _PushAddress data ...
Omri Brandes's user avatar
2 votes
1 answer
1k views

Mobile Push Contact Key Resolve

We have Salescloud and Marketing Cloud. Through MC connector we receive Salesforce 16-digit ID which is being used for Email sends from MC. We have recently configured Mobile Push APP in MC and tested ...
Rohan's user avatar
  • 55
2 votes
1 answer
992 views

Migration Issues from MarketingCloudSDK 7.6 to 8.0.1

I am following this guide to migrate to the MarketingCloudSDK Version 8.0.1 https://salesforce-marketingcloud.github.io/MarketingCloudSDK-iOS/get-started/get-started-migration.html. I removed the SDK ...
riik's user avatar
  • 133
2 votes
2 answers
523 views

Know if someone can receive a Push notification (for Journey Builder)

My question seems to be quite simple... In a Journey, how can I create a split between: those who are able to receive a Push Notification those who can't (and they'll receive an email) I don't know ...
divad's user avatar
  • 113
2 votes
2 answers
1k views

How to know if a push notification has been read or at least delivered in Marketing Cloud?

I added a push notification in my JB and my requirement is to send an SMS after some hours if the subscriber did not open or see the push notification. Is there a way to get this information any how? ...
eeadev's user avatar
  • 350
2 votes
1 answer
941 views

Mobile Push Contact Key Setup

I have a question regarding SFMC Mobile Push. Please find below scenario Install the App on IOS It created a new Contact Key (123456) in Mobile Push (since we are not passing the contact key, the ...
Chandan's user avatar
  • 673
2 votes
1 answer
688 views

MobilePush SDK & Progressive Web Apps (PWA)

My question is rather simple, and I can't find anything on it in the SDK documentation. Can the current disposition of the MobilePush SDK be integrated in Progressive Web Apps (PWA)?
Zak Ben's user avatar
  • 463
2 votes
1 answer
598 views

Marketing Cloud Mobile Studio Subscriber key

I'm trying to understand how I can do targetted push notifications from Marketing Cloud within a journey. I'm having a hard time understanding how will I identify specific people and setting their ...
Andrei Barany's user avatar
2 votes
1 answer
259 views

Why do I need two Code@ExactTarget apps for my MobilePush app?

The instructions on Code@ExactTarget say I should make two apps, but I'm only developing one. Why do I need to make two?
Andrew Westberg's user avatar
2 votes
1 answer
372 views

When I send through MobilePush to my iOS app and it's in the foreground, why don't I get the push?

I'm developing an app that uses ExactTarget MobilePush, but when I have the app running in the foreground and test push, I don't see anything on the screen. Is my push coming through? It seems to work ...
Andrew Westberg's user avatar
2 votes
1 answer
310 views

How to configure right contact key for MobilePush - Marketing cloud

I am facing issue in getting the right Contact Key in Marketing cloud for mobile push So here is the scenario - Recently we noticed that MC was populating with the correct SF contact key for some push ...
Umang Dwivedi's user avatar

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