Questions tagged [mobilepush]
The mobilepush tag has no usage guidance.
453
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Attributes in _PushAddress and _PushTag Data Views
Relating to this question:
Viewing MobilePush Attributes
Looking for the attribute names for both of these data views that support mobile push.
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2
answers
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Setting up salesforce to send push notification to APNS endpoint
I have an application built in hybrid framework. It is totally built with usning REST APIs from salesforce. I can't use SDK here. Please suggest how to write a trigger or webservice to initiate push ...
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5
votes
1
answer
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Marketing Cloud Mobile Push SDK - Switching app user
I'm currently building a clienteling app that integrated the Mobile Push SDK on both iOS and Android and encountered some issue on switching the account.
I found that when I login to user A, and set ...
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5
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answer
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Limit on Push Notifications
We are configuring the push notifications for our hybrid app at the moment and we ran into one of the governor limits.
This is the error we are getting:
System.LimitException: Too many Mobile Apex ...
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2
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How do I fetch the Subscriber Key/ Contact Key using the AMPScript?
I am trying to create a personalized push notification and I need the Subscriber Key to do this.
So my Solution has an 'interaction' type push message, a journey that is triggered by a data ...
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2
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How does data flow in Mobile Push : Contact ID vs. Contact Key?
I am exploring mobile push and need to understand what's happening on a data side. I see this image from contact builder:
This table - mobile push demographics - how does this become populated?
I'm ...
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What to put in OpenDirect field for MobilePush to direct to a page within the app
We need to send messages to MobilePush subscribers in the Marketing Cloud that link directly to a page within the app. I've activated OpenDirect for the account, but I don't know what information to ...
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4
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What's the difference between a certificate and api key?
I'm not sure which of these I need – a push certificate or an API key. They appear to do the same thing, but I'm not sure what the difference is, or even where to find them.
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Retrieving Contact Key on MobilePush Demographics
I need Contact Keys of contacts on MobilePush Demographics. Can someone explain how can I manage to retrieve Contact Key on the custom attribute on MobilePush Demographics?
I've tried these, but none ...
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Could the Mobile Push SDK be unneededly tracking user's location?
my company uses Mobile Push and, in the last 24 hours, two of our applications received this warning from the Apple Store after our submissions:
"Your app's code references one or more APIs that ...
4
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0
answers
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MobilePush deduplication on DeviceID's before sending
When using MobilePush, some of our subscribers have a large amount of DeviceID's associated with them (between 10 and 30). When sending to these subscribers, all devices are sent to, as they are all ...
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Auto-suppression Lists in Mobile Studio
Is there a way to stop Journey Builder from sending an SMS via SMS activity or Push notification via Push activity to a defined list of Subscribers ?
This list is updated in real-time by API calls ...
- 1,068
4
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2
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467
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Journey Builder for Apps Android SDK with firebase
I'm new to Android development and I'm trying hard to develop an app to get a push from salesforce marketingcloud.
I've tried to follow some of this LearningAppAndroid procedures. But without result. ...
3
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1
answer
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Cannot handle OpenDirect push notification when iOS app is not launched
Thank you for creating versatile push notification solution and recent update of SDK v8 was much Swifty API😄
I have a problem handling OpenDirect push notifications when the app is not launched.
I ...
3
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2
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How to correctly setup Mobile Push with correct Contact Keys
We use MC Email Studio (synced with the connector to Sales Cloud) to contact Subscribers via email and use the Salesforce PersonContactId as the Contact Key for all our sends.
We are implementing ...
- 4,848
3
votes
1
answer
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Connecting a Mobile App to multiple BUs
I am looking to understand the best practice for the scenario when a single app needs to be connected to multiple market-based BUs in order to allow each market to send push notifications to the ...
3
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2
answers
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Exact Target Android push not working for version 3.5.0 || Initialization did not complete in a timely fashion
We just downloaded the latest version of ET lib for android (3.5.0) and are trying to do a sample to make it work but facing some issue:
The steps which we followed is:
Step 1:
Extended Application ...
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3
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1
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In SFMC Mobile Push, How do i send a notification to a specific device from Journey Builder
Suppose a contact key has 3 device mapped to it.
Initially I am sending notification to all the 3 devices of the contact key.
But based on the click/open activity of the user on distinct device I want ...
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3
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1
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Cannot opt in iOS Devices for Push Notifications
I have a Cordova app with the Marketing Cloud cordova plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin).
The device is shown as "Not Opted In" and the "Opt Out Source" is marked ...
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3
votes
1
answer
507
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Extracting In-App Message Analytics data in journey builder for individual contacts
We would like to track for individual contacts the following data:
Was the message displayed or not?
What buttons were clicked within the message.
We can see this info when clicking on a in-app ...
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3
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1
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Salesforce Marketing Cloud mobilePush iOS Not Opted In with Variant Opt-Out Source
Hi Experts,
I have developed an app using Salesforce Marketing Cloud SDK for React Native (source: https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk).Android is working ...
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answer
585
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Mobile Push SDK Functionality
I would like to get some best practice with Mobile Push SDK and Contact Keys and making sure we don't create duplicate contacts in MC.
The high level architecture looks like this:
The issue that we ...
3
votes
1
answer
925
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Synchronisation of Foreign Key in Mobile Push and Contact Key in Contact Builder
I am implementing Marketing Cloud MobilePush for one of my clients and I need some clarification regarding the data model of Mobile Push system tables and their relation with the populations.
The ...
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Can push notifications be sent from scratch orgs?
We have connected app that's part of our managed package, and has always been defined in the Packaging Org itself. Recently I've been looking at adding push notifications to our application, so I ...
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Mobile Push Logs in Marketing Cloud
Is there a way I can query the push messages sent through MC for a particular subscriber (i.e. via Data Views?)
If not, how else have people something like this, I'd want to stay away from using ...
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3
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0
answers
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Unsubscribe MobilePush Contacts with Automation
I need to unsubscribe multiple Contacts from Push Messages with the help of external attributes. It is to be done within an Automation. The only way I see I can do this is the following:
Get ...
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Android Push Notification set up questions
We have guys on our end trying to configure Push Notifications & they’ve asked me to reach out for an answer on the below:
https://rink.hockeyapp.net/apps/01af36d7ba765d5231019c56880bbb9d/...
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4
answers
4k
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Mobile Push Demographics data shown multiple device ID for one contact in SFMC
I found that my contact ID in SFMC had shown multiple device ID in Mobile Push Demographics data.
In actual, I only have 2 active device, but why in SFMC shown 4 device ID, and 3 of them are still ...
2
votes
1
answer
1k
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Geofencing push notifications in Marketing Cloud
Can i send a push notification when the contact enter the location and satisfy additional conditions, like for instance owns a membership card or age range?
Basically I don't want to send to everyone ...
2
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2
answers
765
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Send a Push Notification from a journey
My problem is - I want to send a push notification using a journey, but I can't get the ContactKey of a MobilePush contact and admit it into a data extension (it doesn't exist in the _PushAddress data ...
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Migration Issues from MarketingCloudSDK 7.6 to 8.0.1
I am following this guide to migrate to the MarketingCloudSDK Version 8.0.1 https://salesforce-marketingcloud.github.io/MarketingCloudSDK-iOS/get-started/get-started-migration.html.
I removed the SDK ...
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2
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Know if someone can receive a Push notification (for Journey Builder)
My question seems to be quite simple...
In a Journey, how can I create a split between:
those who are able to receive a Push Notification
those who can't (and they'll receive an email)
I don't know ...
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How to know if a push notification has been read or at least delivered in Marketing Cloud?
I added a push notification in my JB and my requirement is to send an SMS after some hours if the subscriber did not open or see the push notification.
Is there a way to get this information any how?
...
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1
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Mobile Push Contact Key Setup
I have a question regarding SFMC Mobile Push. Please find below scenario
Install the App on IOS
It created a new Contact Key (123456) in Mobile Push (since we are not passing the contact key, the ...
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MobilePush SDK & Progressive Web Apps (PWA)
My question is rather simple, and I can't find anything on it in the SDK documentation.
Can the current disposition of the MobilePush SDK be integrated in Progressive Web Apps (PWA)?
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Why do I need two Code@ExactTarget apps for my MobilePush app?
The instructions on Code@ExactTarget say I should make two apps, but I'm only developing one. Why do I need to make two?
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When I send through MobilePush to my iOS app and it's in the foreground, why don't I get the push?
I'm developing an app that uses ExactTarget MobilePush, but when I have the app running in the foreground and test push, I don't see anything on the screen. Is my push coming through? It seems to work ...
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MobilePush SDK - Contact Key with using Data Cloud(CDP)
I'm struggling with understanding how MobilePush SDK's Contact Key works.
I refered to some former question like Mobile Push SDK Contact Key, Mobile Push SDK Functionality.
Since these questions are ...
2
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1
answer
443
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MobilePush Include Custom Payload attributes in push message
I would like to show the customPayload attributes in my pushmessages.
I tried using %%customattribute%% and some other variants, but no luck so far.
The business case is that I would like to show ...
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336
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Is DeviceID or Contactkey use when MobilePush sends token to APNS/FCM?
I'm trying to figure out which is used between DeviceID and Contactkey when MobilePush sends token to APNS or FCM
What I understand about the steps in sending push notification,
SDK requests System ...
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2
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3
answers
679
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Which REST API call would I use to target an individual device for MobilePush?
Can anyone tell me which REST API call would I use to target an individual device for MobilePush?
I have a use case where we need to send a targeted push notification to an individual device and then ...
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Marketing Cloud: send push notification to Mobile Publisher
Do you know if Marketing Cloud can send push notifications to a published app from Mobile Publisher?
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answer
1k
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In-App Messaging
We are implementing in-app messaging and are facing the following issues / questions:
a. After pushing the in-app message from a Journey, when we open the app for the first time, the in-app message ...
2
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1
answer
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What does App Inbox message in Marketing Cloud do?
I'm struggling to understand the concept of App Inbox message type within Marketing Cloud's Mobile Studio. Can someone explain what this does (thats not from the Salesforce documentation). Some use ...
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2
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1
answer
521
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Mobile Push message history with ampscript processed
One of our customer want's to access the history of mobile messages deployed to subscribers. Some of the messages on this account are complex and are built using ampscript, Simplifying, they look ...
- 1,744
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answer
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How can I differentiate anonymous in Push
I would like to differentiate the anonymous users from the non-anonymous in Push. Is there a way to access that data? I see there is no Data Views but three reports in which I don't see how I can ...
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Marketing Cloud Mobile Studio Subscriber key
I'm trying to understand how I can do targetted push notifications from Marketing Cloud within a journey.
I'm having a hard time understanding how will I identify specific people and setting their ...
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2
answers
1k
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Exporting data from Marketing Cloud MobilePush
We have a filtered Data extension in MobilePush (SFMC) that contains all customers who have logged into the app.
We need to feed that information back to our data warehouse.
How do we export a ...
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Reset the notification badge on iOS
Asking for a friend…
When using Marketing Cloud to send push notifications, the red badge counter is often only increasing instead of being reset.
We tried using the specific method resetBadgeCount,...
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Mobile Push, AMP Scripting a dynamic message based on device language
Attempting to deploy a Mobile Push message from SFMC where the message dynamically updates based on the subscriber's Device Language attribute.
How do I retrieve the 'Mobile Push Demographics' ...
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