Questions tagged [mobilepush]
The mobilepush tag has no usage guidance.
484
questions
8
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Attributes in _PushAddress and _PushTag Data Views
Relating to this question:
Viewing MobilePush Attributes
Looking for the attribute names for both of these data views that support mobile push.
7
votes
2
answers
1k
views
Setting up salesforce to send push notification to APNS endpoint
I have an application built in hybrid framework. It is totally built with usning REST APIs from salesforce. I can't use SDK here. Please suggest how to write a trigger or webservice to initiate push ...
6
votes
1
answer
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Marketing Cloud Mobile Push SDK - Switching app user
I'm currently building a clienteling app that integrated the Mobile Push SDK on both iOS and Android and encountered some issue on switching the account.
I found that when I login to user A, and set ...
5
votes
2
answers
5k
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How do I fetch the Subscriber Key/ Contact Key using the AMPScript?
I am trying to create a personalized push notification and I need the Subscriber Key to do this.
So my Solution has an 'interaction' type push message, a journey that is triggered by a data ...
5
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2
answers
4k
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How does data flow in Mobile Push : Contact ID vs. Contact Key?
I am exploring mobile push and need to understand what's happening on a data side. I see this image from contact builder:
This table - mobile push demographics - how does this become populated?
I'm ...
5
votes
3
answers
2k
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Retrieving Contact Key on MobilePush Demographics
I need Contact Keys of contacts on MobilePush Demographics. Can someone explain how can I manage to retrieve Contact Key on the custom attribute on MobilePush Demographics?
I've tried these, but none ...
5
votes
1
answer
628
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What's the difference between a certificate and api key?
I'm not sure which of these I need – a push certificate or an API key. They appear to do the same thing, but I'm not sure what the difference is, or even where to find them.
5
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1
answer
1k
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Limit on Push Notifications
We are configuring the push notifications for our hybrid app at the moment and we ran into one of the governor limits.
This is the error we are getting:
System.LimitException: Too many Mobile Apex ...
5
votes
1
answer
312
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MobilePush deduplication on DeviceID's before sending
When using MobilePush, some of our subscribers have a large amount of DeviceID's associated with them (between 10 and 30). When sending to these subscribers, all devices are sent to, as they are all ...
5
votes
1
answer
1k
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Auto-suppression Lists in Mobile Studio
Is there a way to stop Journey Builder from sending an SMS via SMS activity or Push notification via Push activity to a defined list of Subscribers ?
This list is updated in real-time by API calls ...
4
votes
1
answer
2k
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What to put in OpenDirect field for MobilePush to direct to a page within the app
We need to send messages to MobilePush subscribers in the Marketing Cloud that link directly to a page within the app. I've activated OpenDirect for the account, but I don't know what information to ...
4
votes
1
answer
117
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Could the Mobile Push SDK be unneededly tracking user's location?
my company uses Mobile Push and, in the last 24 hours, two of our applications received this warning from the Apple Store after our submissions:
"Your app's code references one or more APIs that ...
4
votes
2
answers
481
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Journey Builder for Apps Android SDK with firebase
I'm new to Android development and I'm trying hard to develop an app to get a push from salesforce marketingcloud.
I've tried to follow some of this LearningAppAndroid procedures. But without result. ...
3
votes
4
answers
4k
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Mobile Push Demographics data shown multiple device ID for one contact in SFMC
I found that my contact ID in SFMC had shown multiple device ID in Mobile Push Demographics data.
In actual, I only have 2 active device, but why in SFMC shown 4 device ID, and 3 of them are still ...
3
votes
1
answer
1k
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Cannot handle OpenDirect push notification when iOS app is not launched
Thank you for creating versatile push notification solution and recent update of SDK v8 was much Swifty API😄
I have a problem handling OpenDirect push notifications when the app is not launched.
I ...
3
votes
1
answer
686
views
Connecting a Mobile App to multiple BUs
I am looking to understand the best practice for the scenario when a single app needs to be connected to multiple market-based BUs in order to allow each market to send push notifications to the ...
3
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2
answers
3k
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How to correctly setup Mobile Push with correct Contact Keys
We use MC Email Studio (synced with the connector to Sales Cloud) to contact Subscribers via email and use the Salesforce PersonContactId as the Contact Key for all our sends.
We are implementing ...
3
votes
1
answer
707
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In SFMC Mobile Push, How do i send a notification to a specific device from Journey Builder
Suppose a contact key has 3 device mapped to it.
Initially I am sending notification to all the 3 devices of the contact key.
But based on the click/open activity of the user on distinct device I want ...
3
votes
2
answers
725
views
Exact Target Android push not working for version 3.5.0 || Initialization did not complete in a timely fashion
We just downloaded the latest version of ET lib for android (3.5.0) and are trying to do a sample to make it work but facing some issue:
The steps which we followed is:
Step 1:
Extended Application ...
3
votes
1
answer
707
views
MobilePush Include Custom Payload attributes in push message
I would like to show the customPayload attributes in my pushmessages.
I tried using %%customattribute%% and some other variants, but no luck so far.
The business case is that I would like to show ...
3
votes
1
answer
1k
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In-App Messaging
We are implementing in-app messaging and are facing the following issues / questions:
a. After pushing the in-app message from a Journey, when we open the app for the first time, the in-app message ...
3
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1
answer
769
views
Cannot opt in iOS Devices for Push Notifications
I have a Cordova app with the Marketing Cloud cordova plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin).
The device is shown as "Not Opted In" and the "Opt Out Source" is marked ...
3
votes
1
answer
684
views
Extracting In-App Message Analytics data in journey builder for individual contacts
We would like to track for individual contacts the following data:
Was the message displayed or not?
What buttons were clicked within the message.
We can see this info when clicking on a in-app ...
3
votes
1
answer
4k
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Salesforce Marketing Cloud mobilePush iOS Not Opted In with Variant Opt-Out Source
Hi Experts,
I have developed an app using Salesforce Marketing Cloud SDK for React Native (source: https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk).Android is working ...
3
votes
2
answers
4k
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Marketing Cloud: Mobile Push Attributes
I am trying to set some attributes in marketing cloud using the addAtribute method:
(http://salesforce-marketingcloud.github.io/JB4A-SDK-Android/features/attributes.html)
There it says that it is ...
3
votes
1
answer
417
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SFMC SDK is not configured correctly
I have a problem with the initialization of MarketingCloudSDK iOS on version 8.1.2, but the same problem is also in 8.1.1 and 8.1.0. My project is written in SwiftUI and I use the App protocol for ...
3
votes
1
answer
688
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Mobile Push SDK Functionality
I would like to get some best practice with Mobile Push SDK and Contact Keys and making sure we don't create duplicate contacts in MC.
The high level architecture looks like this:
The issue that we ...
3
votes
1
answer
978
views
Synchronisation of Foreign Key in Mobile Push and Contact Key in Contact Builder
I am implementing Marketing Cloud MobilePush for one of my clients and I need some clarification regarding the data model of Mobile Push system tables and their relation with the populations.
The ...
3
votes
0
answers
105
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MarketingCloudSDK-iOS repository has been Archived
The repository for the iOS MarketingCloudSDK has been archived:
https://github.com/salesforce-marketingcloud/MarketingCloudSDK-iOS
Is there a replacement available?
All the documentation I've found ...
3
votes
0
answers
361
views
Dynamic MobilePush Content using ContactKey in Ampscript
Need to get the contact key of a person who entered a location (using location based push message) and retrieve firstname from a different data extension. Since there is no Data extension used here, (...
3
votes
0
answers
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How to allow for both mobile push notifications and web app notifications in SFMC and synchronise?
I am looking at how my organisation can:
Send push notifications to a mobile app
Extend an existing web app (built in Drupal with some Node JS) to receive the same notifications as the mobile app (...
3
votes
0
answers
245
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Can push notifications be sent from scratch orgs?
We have connected app that's part of our managed package, and has always been defined in the Packaging Org itself. Recently I've been looking at adding push notifications to our application, so I ...
3
votes
0
answers
627
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Mobile Push Logs in Marketing Cloud
Is there a way I can query the push messages sent through MC for a particular subscriber (i.e. via Data Views?)
If not, how else have people something like this, I'd want to stay away from using ...
3
votes
0
answers
279
views
Unsubscribe MobilePush Contacts with Automation
I need to unsubscribe multiple Contacts from Push Messages with the help of external attributes. It is to be done within an Automation. The only way I see I can do this is the following:
Get ...
3
votes
1
answer
338
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Android Push Notification set up questions
We have guys on our end trying to configure Push Notifications & they’ve asked me to reach out for an answer on the below:
https://rink.hockeyapp.net/apps/01af36d7ba765d5231019c56880bbb9d/...
2
votes
1
answer
1k
views
Geofencing push notifications in Marketing Cloud
Can i send a push notification when the contact enter the location and satisfy additional conditions, like for instance owns a membership card or age range?
Basically I don't want to send to everyone ...
2
votes
1
answer
1k
views
Changing the Contact Key from Mobile Push SDK : is another Contact actually created?
Mobile Push Dev documentation states :
Initializing the SDK without setting the
delayRegistrationUntilContactKeyIsSet flag to true in an app that will
eventually associate the device users with a ...
2
votes
2
answers
775
views
How to call Mobile App Event from the App?
We have a Android App (Kotlin) and we declared Mobile App Events in Journey Builder.
We created a Journey with an entry source configured to respond to one of our Events and are struggling to trigger ...
2
votes
2
answers
6k
views
What does the Status column specify in the MobileConnect Demographics and MobilePush Demographics
What does the Status column specify in the MobileConnect Demographics and MobilePush Demographics? I want to build a custom preference management for SMS and Push and for that if some one opts out I ...
2
votes
2
answers
899
views
Send a Push Notification from a journey
My problem is - I want to send a push notification using a journey, but I can't get the ContactKey of a MobilePush contact and admit it into a data extension (it doesn't exist in the _PushAddress data ...
2
votes
1
answer
1k
views
Mobile Push Contact Key Resolve
We have Salescloud and Marketing Cloud. Through MC connector we receive Salesforce 16-digit ID which is being used for Email sends from MC. We have recently configured Mobile Push APP in MC and tested ...
2
votes
1
answer
992
views
Migration Issues from MarketingCloudSDK 7.6 to 8.0.1
I am following this guide to migrate to the MarketingCloudSDK Version 8.0.1 https://salesforce-marketingcloud.github.io/MarketingCloudSDK-iOS/get-started/get-started-migration.html.
I removed the SDK ...
2
votes
2
answers
523
views
Know if someone can receive a Push notification (for Journey Builder)
My question seems to be quite simple...
In a Journey, how can I create a split between:
those who are able to receive a Push Notification
those who can't (and they'll receive an email)
I don't know ...
2
votes
2
answers
1k
views
How to know if a push notification has been read or at least delivered in Marketing Cloud?
I added a push notification in my JB and my requirement is to send an SMS after some hours if the subscriber did not open or see the push notification.
Is there a way to get this information any how?
...
2
votes
1
answer
941
views
Mobile Push Contact Key Setup
I have a question regarding SFMC Mobile Push. Please find below scenario
Install the App on IOS
It created a new Contact Key (123456) in Mobile Push (since we are not passing the contact key, the ...
2
votes
1
answer
688
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MobilePush SDK & Progressive Web Apps (PWA)
My question is rather simple, and I can't find anything on it in the SDK documentation.
Can the current disposition of the MobilePush SDK be integrated in Progressive Web Apps (PWA)?
2
votes
1
answer
598
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Marketing Cloud Mobile Studio Subscriber key
I'm trying to understand how I can do targetted push notifications from Marketing Cloud within a journey.
I'm having a hard time understanding how will I identify specific people and setting their ...
2
votes
1
answer
259
views
Why do I need two Code@ExactTarget apps for my MobilePush app?
The instructions on Code@ExactTarget say I should make two apps, but I'm only developing one. Why do I need to make two?
2
votes
1
answer
372
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When I send through MobilePush to my iOS app and it's in the foreground, why don't I get the push?
I'm developing an app that uses ExactTarget MobilePush, but when I have the app running in the foreground and test push, I don't see anything on the screen. Is my push coming through? It seems to work ...
2
votes
1
answer
310
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How to configure right contact key for MobilePush - Marketing cloud
I am facing issue in getting the right Contact Key in Marketing cloud for mobile push
So here is the scenario - Recently we noticed that MC was populating with the correct SF contact key for some push ...