Questions tagged [mobilepush]

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187 views

Mobile Push Logs in Marketing Cloud

Is there a way I can query the push messages sent through MC for a particular subscriber (i.e. via Data Views?) If not, how else have people something like this, I'd want to stay away from using ...
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108 views

Unsubscribe MobilePush Contacts with Automation

I need to unsubscribe multiple Contacts from Push Messages with the help of external attributes. It is to be done within an Automation. The only way I see I can do this is the following: Get ...
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584 views

Synchronisation of Foreign Key in Mobile Push and Contact Key in Contact Builder

I am implementing Marketing Cloud MobilePush for one of my clients and I need some clarification regarding the data model of Mobile Push system tables and their relation with the populations. The ...
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1answer
319 views

Android Push Notification set up questions

We have guys on our end trying to configure Push Notifications & they’ve asked me to reach out for an answer on the below: https://rink.hockeyapp.net/apps/01af36d7ba765d5231019c56880bbb9d/...
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42 views

Forcing Push Message send to a specific Device ID in Journey Builder

After registering a push device in the All Contact List, a random GUID is assigned to the contact created for the device. And when a ContactKey is assigned to that Device ID, it gets assigned to a new ...
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73 views

How to allow for both mobile push notifications and web app notifications in SFMC and synchronise?

I am looking at how my organisation can: Send push notifications to a mobile app Extend an existing web app (built in Drupal with some Node JS) to receive the same notifications as the mobile app (...
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0answers
43 views

“Automatically Refresh Upon Sending” list function doesn't work

In Salesforce Marketing Cloud, the button "automatically refresh upon sending" present in every contact list doesn't stay on after clicking on "Change" and setting it to "On". After the page is ...
2
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1answer
666 views

Is there a Mobile Push _Open data view

Is there a _Open data view for mobile push equivalent to Channel email? I cannot find any https://help.salesforce.com/articleView?id=mc_as_data_views.htm&type=5 but the Mobile Push Studio tracks ...
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52 views

Can push notifications be sent from scratch orgs?

We have connected app that's part of our managed package, and has always been defined in the Packaging Org itself. Recently I've been looking at adding push notifications to our application, so I ...
2
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1answer
214 views

Can I use a beacon to enter a Journey with my app?

I would like to know if I can enter my mobile app users into a journey when they enter the range of a beacon and/or geolocation. I know you can trigger a push notification via a beacon/geolocation ...
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50 views

Problems with setting up MobilePush to App build with React

We are trying to implement mobile push with application build on React Native. App is installed, SDK is ready, for Android and iOS. First, contacts were injected anonymously with SFMC generated ...
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1answer
36 views

Possible for using API to update Subscriber Key populated by Mobile Push SDK?

I have this very awkward situation with my mobile application developing team. I have consulted dev team to implement the delay registration method for the app but happened to some miscommunications ...
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0answers
61 views

Error receiving notifications from Journey Builder in android with SDK v6.3.4

🙏🏽 Hello everyone, I’d implemented Marketing Cloud sdk on android to receive push notifications. The notifications are working perfect from Mobile Push, however, when we send it from Journey ...
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39 views

AMPscript Dynamic Date MobilePush Message

Is it possible to reference a date attribute of a particular push message? As in something like: %%[ VAR @messageCreatedTime SET @messageCreatedTime = MessageCreatedTime ]%% Inbox Subject Line: %%=...
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0answers
37 views

Can I migrate preference data for Mobile Push?

Is it possible to migrate push consent (opted in/out) from an external system into Mobile Push? As this maybe go down to device level how would this be imported/stored in Marketing Cloud
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177 views

Disabling push notifications for user per device on iOS SFMC SDK

I want to disable push notifications for a given user when they log out of my app. I only want to disable notifications for the particular device they logged out of, not for their entire account. I'...
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0answers
31 views

How do I update record of DataExtension in Marketing Cloud (ExactTarget) and trigger a push notification if certain criteria are met?

I need to understand if this is possible to implement the following flow in Marketing Cloud. A User opens mobile app and performs some action. A new record to custom object ( I guess to custom ...
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84 views

Process OpenDirect only when the user tapped the notification

I'm using the MarketingCloudSDK for iOS (not JB4ASDK) to receive notifications from the Salesforce Marketing Cloud. We're using OpenDirect notifications to deep-link to some screens in our app, which ...
1
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1answer
218 views

Is there a Mobile Push Job and App data view?

With Push Send Logging we are able to store PushJobID in a Data Extension. But is there also a Push Job data view to join and retrieve data? Same question for AppId and App data view. Push Send ...
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52 views

MobilePush Sendlog

i am using the MobilePush Sendlog template however i want to add additional data to the sendlog much like i have done with the email sendlog. Specifically i want to trap the Message type (location, ...
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0answers
101 views

Why are there two locations for deep links in Push Notifications?

There is two locations for specifiying deep links within Marketing Cloud Push notification messages. One in the Message "Open Behavior" and the other in the Journey Push Activity under "Advanced ...
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0answers
92 views

A few fields in MobilePush Demographics

I've found the post that gives some of the field names for MobilePush Demographics. I'm still trying to track down a few fields: Send Count Message Open Count Last Message Open Last Send Is it ...
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0answers
59 views

Exporting the fact that a push notification has been opened

I've successfully built a journey that will send a push notification when the user installs the iOS app I am working on. We then use Update Contact to export some data using Data extensions. How / ...
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1answer
456 views

Integrate SFMC with Firebase to send Push Notifications

Our App development team has a mobile app in Xamarin which does not support the SFMC SDK for Mobile Push. So, now they want to introduce firebase layer so that SFMC can send the notification to ...
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1answer
264 views

MC-Cordova-Plugin

I am working on implementing the MC-Cordova-Plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) for iOS/Android and noticed the plugin does not implement any methods for ...
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0answers
167 views

Auto-suppression Lists in Mobile Studio

Is there a way to stop Journey Builder from sending an SMS via SMS activity or Push notification via Push activity to a defined list of Subscribers ? This list is updated in real-time by API calls ...
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326 views

How to send push notifications to IOS devices via Firebase Cloud Messaging

I created a connected app with Push Messaging enabled and the "Android GCM" option selected for the Supported Push Platform. For the api key, I am using the legacy key of my Firebase Cloud Messaging (...
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1answer
208 views

MC-Cordova-Plugin with hybrid remote

We are trying to implement Marketing Cloud Mobile Push in our hybrid remote app. We have installed the MC-Cordova-Plugin. Included the generated js file into the remote visualforce page but calling ...
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1answer
267 views

A few crashes found using MobileMarketingSDK 5.0

Just found these crashes using the MarketingCloudSDK 5.0.0: 1) Crashed: com.apple.root.default-qos 0 CoreData 0x186d027a0 -[NSKnownKeysDictionary1 release] + 88 1 CoreData ...
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2answers
40 views

Salesforce support for JB4A-SDK-Android v4.5.0

Does anyone know how long Salesforce will continue support for JB4A-SDK-Android v4.5.0? (Since currently the SDK is deprecated)
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2answers
522 views

Marketing Cloud cordova plugin error can not enablePush - iOS

so i wanted to create a cordova hybrid app using SalesforceMobileSDK alongside MarketingCloud plugin for push notification. I've added SalesforceMobileSDK cordova plugin and so far it runs perfectly. ...
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0answers
94 views

Journey Data in Mobile Push

I am trying to personalize a Push message with Journey Data coming from API call. I am trying to use GTL but it is not working. {{Event.Event-Definition-Key.Attribute-name}} Thanks!
1
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1answer
290 views

How to access fields from entry DE in Journey Builder via AMPscript?

I want to send a push message via MobilePush from inside a customer journey. The content of the push message should personalised with AMPscript, based on the entry audience of the journey, which is a ...
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0answers
90 views

Behavioral Data in Mobile Push

I know we can retrieve Email Behavioral Data using Extract or SOAP API. But is there a way to retrieve the same for Push notifications ?
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1answer
157 views

Exclude subscribers from a location-based mobile push notification

My client wants to send targeted location-based push notifications in order to send only relevant/appropriate messsages when a subscriber is near a location. An example would be : Send a push ...
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1answer
294 views

Can you send push notifications to an Ionic hybrid app using Marketing Cloud?

Does anyone know if it is possible to send mobile push notifications from Marketing Cloud 'MobilePush' to a hybrid mobile app (built using the Ionic framework)? All the developer documentation I have ...
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1answer
120 views

NullPointerException ETPush.getInstance Android SDK 4.9.2

We updated the com.exacttarget.etpushsdk:etsdk to version 4.9.2. After we released the new version of our App we see several NullPointerExceptions that are caused by the SDK. Fatal Exception: java....
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0answers
103 views

Will sandbox environments store a SF user's push notification connection token?

I have pushed a connected app to a sandbox (test.salesforce.com). The connected app is for a Mobile App we have developed for iOS. In our dev environments it is recording and saving the connection ...
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1answer
409 views

Issues with Journey Builder for Apps SDK for use with MobilePush

We are implementing the Salesforce Marketing Cloud Journey Builder for Apps SDKs for use with MobilePush. (version 4.6.0 for Android and 4.2.1 for iOS) for our mobile app. We followed the integration ...
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0answers
113 views

Getting this crash on my crash reporting tool

Fatal Exception: java.lang.IllegalArgumentException: averageBytesPerChar is greater than maxBytesPerChar at java.nio.charset.CharsetEncoder.(CharsetEncoder.java) at java.nio.charset....
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0answers
462 views

Mobile push for Android using exacttarget's SDK doesn't work

I'm trying to send push notifications from exacttarget's portal mc.s7.exacttarget.com/cloud/#app/MobilePush/MobilePush/ and it doesn't seem to work at all. The device is not registered in the ...
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1answer
890 views

Mobile Push Android Implementation and GCM

We're trying to integrate Marketing Cloud's Mobile Push with an existing Android app. Previously, our developers made their own implementation of Google Cloud Messaging (GCM) service and it works just ...
1
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1answer
436 views

trying to register ios for push messaging

I am currently trying to implement mobile push for a phonegap based ios release. I would like some clarification concerning some of the steps in the documentation provided. I am pretty new to ios ...
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0answers
20 views

Lost InBox messages with applied filter

Only 1 Contact is receiving Inbox message when we are using filter which contains 2 Contacts. Steps to reproduce: Install LearningApp-iOS on 2 different iOS devices. Set different Contact keys. ...
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0answers
21 views

How does mobile push audience work? What should a contact list/data extension contain to send a push notification?

I am new to mobile push. Am trying to send a push notification to a test device. We configured the android app in the Admin section of Mobile push. When I try to do an outbound send, the mobile push ...
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0answers
67 views

Opens in mobile push are not reflected in marketing cloud

Recently we have created and integrated an android app into the Mobile push of Mobile Studio. We have implemented the Marketing Cloud Mobile Push Android SDK in the app. Additionally, to implement ...
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0answers
20 views

Does anybody know why some listID are numbers and others are alphanumeric?

I'm working whit MobilePush List. I run this query: SELECT SubscriberKey, Status FROM _ListSubscribers WHERE ListID = '7890d736-7f37-ea11-a2e9-1402ec938f98' and returned the following error: Query ...
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0answers
61 views

Open Count - MobilePush Marketing Cloud

I had noted an issue with the Analytics Open Count on push notification on IOS/Android Devices. The methods from docs available are already implemented, but notification opens are not being recorded. ...
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1answer
30 views

Is there a MobilePush extract type?

According to the Salesforce documentation there is a "MobilePush extract type". Is this referring to "Mobile Push Detail Extract report" or is there another extract type to pull my MobilePush lists?
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72 views

open direct in mobile push do not accept ampscript

When creating a new mobile push message, I want to use amp script to fetch the deep link from data extension based on consumer country. But sfmc gives below error: Fix the validation errors below to ...