Questions tagged [mobilepush]
The mobilepush tag has no usage guidance.
164
questions with no upvoted or accepted answers
4
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186
views
MobilePush deduplication on DeviceID's before sending
When using MobilePush, some of our subscribers have a large amount of DeviceID's associated with them (between 10 and 30). When sending to these subscribers, all devices are sent to, as they are all ...
- 1,027
4
votes
0
answers
863
views
Auto-suppression Lists in Mobile Studio
Is there a way to stop Journey Builder from sending an SMS via SMS activity or Push notification via Push activity to a defined list of Subscribers ?
This list is updated in real-time by API calls ...
- 1,068
3
votes
0
answers
226
views
Can push notifications be sent from scratch orgs?
We have connected app that's part of our managed package, and has always been defined in the Packaging Org itself. Recently I've been looking at adding push notifications to our application, so I ...
- 25.4k
3
votes
0
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496
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Mobile Push Logs in Marketing Cloud
Is there a way I can query the push messages sent through MC for a particular subscriber (i.e. via Data Views?)
If not, how else have people something like this, I'd want to stay away from using ...
- 4,848
3
votes
0
answers
200
views
Unsubscribe MobilePush Contacts with Automation
I need to unsubscribe multiple Contacts from Push Messages with the help of external attributes. It is to be done within an Automation. The only way I see I can do this is the following:
Get ...
- 670
3
votes
1
answer
336
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Android Push Notification set up questions
We have guys on our end trying to configure Push Notifications & they’ve asked me to reach out for an answer on the below:
https://rink.hockeyapp.net/apps/01af36d7ba765d5231019c56880bbb9d/...
- 31
2
votes
0
answers
91
views
Importing Mobile Push Contacts to new MC Instance
We are working to migrate from one Marketing Cloud instance to another one and we have a mobile app connected to Mobile Push.
Is there a way to migrate all the contacts from one instance to the other ...
- 383
2
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0
answers
259
views
Dynamic MobilePush Content using ContactKey in Ampscript
Need to get the contact key of a person who entered a location (using location based push message) and retrieve firstname from a different data extension. Since there is no Data extension used here, (...
- 21
2
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0
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283
views
Error building app Cordova marketing Cloud sdk
I have an app using React Js and Cordova, I need to integrate it with [Marketing Cloud SDK], I followed the instruction that the plugin mentions, but it throws me an error when compiling The error it ...
- 21
2
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0
answers
494
views
Forcing Push Message send to a specific Device ID in Journey Builder
After registering a push device in the All Contact List, a random GUID is assigned to the contact created for the device. And when a ContactKey is assigned to that Device ID, it gets assigned to a new ...
- 443
2
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0
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621
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How to allow for both mobile push notifications and web app notifications in SFMC and synchronise?
I am looking at how my organisation can:
Send push notifications to a mobile app
Extend an existing web app (built in Drupal with some Node JS) to receive the same notifications as the mobile app (...
- 31
2
votes
0
answers
180
views
"Automatically Refresh Upon Sending" list function doesn't work
In Salesforce Marketing Cloud, the button "automatically refresh upon sending" present in every contact list doesn't stay on after clicking on "Change" and setting it to "On". After the page is ...
- 21
2
votes
2
answers
864
views
Marketing Cloud cordova plugin error can not enablePush - iOS
so i wanted to create a cordova hybrid app using SalesforceMobileSDK alongside MarketingCloud plugin for push notification. I've added SalesforceMobileSDK cordova plugin and so far it runs perfectly. ...
2
votes
0
answers
143
views
Behavioral Data in Mobile Push
I know we can retrieve Email Behavioral Data using Extract or SOAP API. But is there a way to retrieve the same for Push notifications ?
- 1,068
2
votes
1
answer
449
views
Can I use a beacon to enter a Journey with my app?
I would like to know if I can enter my mobile app users into a journey when they enter the range of a beacon and/or geolocation.
I know you can trigger a push notification via a beacon/geolocation ...
- 51
1
vote
1
answer
73
views
Salesforce Marketing Cloud - Not Opted in with error "Missing or invalid device token"
Good morning,
I am having issues in my iOS APP when trying to register for remote notifications using the SFMC Swift SDK:
sfmc-sdk-ios v1.1.0
MarketingCloudSDK-iOS v8.1.0
The steps I am following are:
...
1
vote
0
answers
102
views
How to target a specific device in case a user has multiple devices (Push Notification)
I need to understand how to target a specific device in case a user has multiple devices via a push notification activity (journey builder).
I found this official SF article Link
Where they mention:
&...
- 150
1
vote
1
answer
53
views
MobilePush iOS Certificate Not Set Up and Push Notification Opt Ins not Showing Up in Marketing Cloud
We set up MobilePush in our Marketing Cloud Instance but didn't fully set up Sending Services. Our App was released and MobilePush Opt-ins started to flow in for Android but not for iOS (despite ...
- 11
1
vote
0
answers
340
views
Sending a mobilepush message to specific device in marketing cloud
We've tried to send a message to a specific device, which we can specify via the device's system token on journey's decision split.
But the result was that it's sent to all devices the contact owns.
...
- 15
1
vote
0
answers
252
views
How can I send analytic event about "push open" in Android SDK
I want to share a problem that I have been looking for a solution for a long time.I have checked all the steps in this document Integrate the SDK 10 times. There is no page on the internet that I ...
1
vote
1
answer
441
views
Mobile Push Sharing the same app in multiple business units
We currently have Mobile Push set up for a client in a certain way, and want to move to another setup. I'm looking for validation, on whether a certain mobile push setup is possible.
Mobile app: There ...
1
vote
0
answers
97
views
Mobile Push Tracking in CRM
Currently we are implementing Mobile Push and would like the tracking data go back to CRM.I see an option of sending the data using data views but realized the OTB data views arent providing any ...
- 11
1
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0
answers
188
views
Mobile Push: What's stored inside of the TimeInApp value in the Push Message Detail report
The Push Message Detail report includes a TimeinApp field which is described as:
How long the user spent in the app after opening the message. Measured
from the time the subscriber opens the app to ...
- 3,191
1
vote
0
answers
373
views
Debug push error using SFMC SDK
I'm testing to send push notification from SFMC to mobile app using the app configured in MobilePush with FCM server key and APNS p8 Auth Key set.
I sent a test push notification using Mobile Push:
...
- 11
1
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0
answers
169
views
iOS In-App Messaging integration Issue
We are implementing in-app messaging and we are facing into a very weird behaviour:
We developed and tested the arrive of the In-app on a phone (iPhone12 mini OS 15.2.1 used for the developing phase) ...
1
vote
1
answer
196
views
Automate bundle copying/linking of MarketingCloudSDK.bundle in SPM
While upgrading from MarketingCloudSDK 7.x to 8.x, I noticed these instructions:
Manually pull in the Resources/MarketingCloudSDK.bundle from the
sources folder in the Mobile Push SPM and link it ...
- 133
1
vote
0
answers
153
views
keyWindow lost when call to start watching location in iOS APP
When we call to sfmc_startWatchingLocation, if we have location permissions granted, with the conditions details below, after assign window key:
window.makeKeyAndVisible()
its provokes to lose the ...
- 11
1
vote
2
answers
1k
views
Push Notification not Delivered (sfmc to fcm)
Our app is running on React Native.
I have 2 scenarios:
Firebase/messaging is implemented
when I trigger the Push Notification directly from our firebase (development) I am able to receive ...
- 11
1
vote
0
answers
315
views
Mobile Push not sent from Journey Builder
I'm trying to send mobile push notification from Journey Builder, but it does not send any messages, although it functions properly with Mobile Push Lists, so the certificates are implemented properly....
1
vote
0
answers
45
views
Updating to the latest SDK: 0.9.3
I have an issue while updating the SDK to the latest version on iOS
So i did the update from 0.9.3 and spm branch for MarketingCloudSDK.
My question is how can i access the old
MarketingCloudSDK....
- 11
1
vote
0
answers
117
views
Push Notifications sent to iOS always fail
I am integrating the MarketingCloudSDK v7.5.0 in a iOS app. I configured the SDK for
receiving push notifications and I also configured the APNs key p8 in Salesforce page.
When I send a push from ...
1
vote
1
answer
186
views
Crash using mkt cloud version 7.3.1 - Android - RejectedExecutionException
We recently updated our application to use version 7.3.1 of the SDK marketing cloud for Android, we were using 6.4.0 because we still supported API 19 in previous versions of the application.
We saw ...
- 11
1
vote
1
answer
273
views
MobilePush - Include API request payload attributes in message body
I'm having trouble getting payload attributes to display in the message body in MobilePush. I've tried using the CustomKeys and CustomPayload fields in the request, neither worked. Is the message ...
- 145
1
vote
1
answer
145
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Using the Marketing Cloud connector, does Mobile Push tracking data sync to Salesforce contacts in the same way email tracking data does?
If we want our customer service agents (who use Salesforce Service Cloud) to see Push message interaction history for Salesforce contacts, what are our options?
Email interaction data is sychronised ...
- 573
1
vote
1
answer
145
views
Salesforce Rich Notification in Objective-C
I have implemented NotificationService Extension in Objective-C as per Salesforce Swift sample code in documentation. The code works as I can intercept push messages, and can update title, body, but ...
1
vote
0
answers
123
views
MarketingCloudSDK iOS (v7.2.1) Crashes in SFMCNetworkRequest
Getting a fair amount of crashes from v7.2.1 of the MarketingCloudSDK via our third party crash reporter Crashlytics.
Probably had about 20 crashes since we upgraded to v7.X.X. Most of the effected ...
1
vote
0
answers
145
views
Connecting Content with Mobile Push API
We are anlysing on implemention Mobile Push API to send transactional messages via Mobile app. I have a question in this regard.
Does anyone know , when we make an API call as : POST /push/v1/message ...
1
vote
0
answers
537
views
Problems with setting up MobilePush to App build with React
We are trying to implement mobile push with application build on React Native. App is installed, SDK is ready, for Android and iOS.
First, contacts were injected anonymously with SFMC generated ...
- 21
1
vote
1
answer
92
views
Possible for using API to update Subscriber Key populated by Mobile Push SDK?
I have this very awkward situation with my mobile application developing team.
I have consulted dev team to implement the delay registration method for the app but happened to some miscommunications ...
- 17
1
vote
0
answers
173
views
Error receiving notifications from Journey Builder in android with SDK v6.3.4
🙏🏽 Hello everyone, I’d implemented Marketing Cloud sdk on android to receive push notifications.
The notifications are working perfect from Mobile Push, however, when we send it from Journey ...
- 11
1
vote
0
answers
144
views
AMPscript Dynamic Date MobilePush Message
Is it possible to reference a date attribute of a particular push message? As in something like:
%%[
VAR @messageCreatedTime
SET @messageCreatedTime = MessageCreatedTime
]%%
Inbox Subject Line: %%=...
- 23
1
vote
0
answers
61
views
Can I migrate preference data for Mobile Push?
Is it possible to migrate push consent (opted in/out) from an external system into Mobile Push? As this maybe go down to device level how would this be imported/stored in Marketing Cloud
- 4,848
1
vote
0
answers
797
views
Disabling push notifications for user per device on iOS SFMC SDK
I want to disable push notifications for a given user when they log out of my app. I only want to disable notifications for the particular device they logged out of, not for their entire account.
I'...
- 11
1
vote
0
answers
69
views
How do I update record of DataExtension in SFMC and trigger a push notification if certain criteria are met?
I need to understand if this is possible to implement the following flow in Marketing Cloud.
A User opens mobile app and performs some action. A new record to custom object ( I guess to custom ...
- 16.1k
1
vote
0
answers
259
views
Process OpenDirect only when the user tapped the notification
I'm using the MarketingCloudSDK for iOS (not JB4ASDK) to receive notifications from the Salesforce Marketing Cloud. We're using OpenDirect notifications to deep-link to some screens in our app, which ...
- 111
1
vote
0
answers
140
views
MobilePush Sendlog
i am using the MobilePush Sendlog template however i want to add additional data to the sendlog much like i have done with the email sendlog.
Specifically i want to trap the Message type (location, ...
- 301
1
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0
answers
248
views
Why are there two locations for deep links in Push Notifications?
There is two locations for specifiying deep links within Marketing Cloud Push notification messages.
One in the Message "Open Behavior" and the other in the Journey Push Activity under "Advanced ...
- 4,848
1
vote
0
answers
144
views
A few fields in MobilePush Demographics
I've found the post that gives some of the field names for MobilePush Demographics. I'm still trying to track down a few fields:
Send Count
Message Open Count
Last Message Open
Last Send
Is it ...
- 121
1
vote
0
answers
79
views
Exporting the fact that a push notification has been opened
I've successfully built a journey that will send a push notification when the user installs the iOS app I am working on.
We then use Update Contact to export some data using Data extensions.
How / ...
- 121
1
vote
1
answer
1k
views
Integrate SFMC with Firebase to send Push Notifications
Our App development team has a mobile app in Xamarin which does not support the SFMC SDK for Mobile Push. So, now they want to introduce firebase layer so that SFMC can send the notification to ...
