Questions tagged [mobilepush-ios]

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7
votes
2answers
730 views

Setting up salesforce to send push notification to APNS endpoint

I have an application built in hybrid framework. It is totally built with usning REST APIs from salesforce. I can't use SDK here. Please suggest how to write a trigger or webservice to initiate push ...
7
votes
0answers
201 views

How to detect beacons in iOS Journey Builder?

I'm trying to send a push message to iOS devices from the marketing cloud via MobilePush, when the device comes near a bluetooth beacon (proximity). I called configureSDK(...) with all params set to ...
5
votes
1answer
712 views

Limit on Push Notifications

We are configuring the push notifications for our hybrid app at the moment and we ran into one of the governor limits. This is the error we are getting: System.LimitException: Too many Mobile Apex ...
4
votes
0answers
560 views

Implementing ExactTarget Journey Builder with Swift

I'm trying to implement push notifications using the Journey Builder SDK in a Swift Application for iOS with the latest version of the SDK (4.1.0) https://github.com/salesforce-marketingcloud/JB4A-SDK-...
2
votes
1answer
284 views

When I send through MobilePush to my iOS app and it's in the foreground, why don't I get the push?

I'm developing an app that uses ExactTarget MobilePush, but when I have the app running in the foreground and test push, I don't see anything on the screen. Is my push coming through? It seems to work ...
2
votes
1answer
69 views

Cannot opt in iOS Devices for Push Notifications

I have a Cordova app with the Marketing Cloud cordova plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin). The device is shown as "Not Opted In" and the "Opt Out Source" is marked ...
2
votes
1answer
173 views

Marketing Cloud Mobile Studio Subscriber key

I'm trying to understand how I can do targetted push notifications from Marketing Cloud within a journey. I'm having a hard time understanding how will I identify specific people and setting their ...
2
votes
2answers
545 views

Reset the notification badge on iOS

Asking for a friend… When using Marketing Cloud to send push notifications, the red badge counter is often only increasing instead of being reset. We tried using the specific method resetBadgeCount,...
2
votes
1answer
117 views

iPhone do not show as opt-ins into Salesforce Marketing Cloud Dashboard

After setting up the app and json file, I can not see the new device as an opt-ins into the MobilePush dashboard. However, I can see an interesting error into the console that may be related to the ...
2
votes
1answer
216 views

Marketing Cloud - Push Notification iOS Title Not Set

Currently I made an application with push notification function from Marketing Cloud. I used MCCordovaPlugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) to get the push ...
1
vote
1answer
161 views

MessageOpened not woring on Android and iOS 10

I have implemented Salesforce SDK on iOS & Android, the MessageOpened is ok after iOS 9 device received push notification. But it's not working with iOS 10 device & Anroid device. Any one has ...
1
vote
1answer
2k views

Mobile Push Notifications: to which device/connected app should I send?

I'm developing a mobile app for both Android and iOS that will receive push notifications. I've followed the instructions in the Salesforce Mobile Push Notifications Implementation Guide and created ...
1
vote
1answer
29 views

Is it possible for both MCCordovaPlugin and FCMPlugin to co-exist?

Specifically we would like our Mobile Hybrid App to be able to receive Push Notifications from Salesforce MarketingCloud MobilePush, but to also have the ability to send Push Notifications, using the ...
1
vote
1answer
120 views

Initialize Mobile Push SDK twice in Mobile App

I have a use case where I need to send a push notification to the same mobile app from two different business units. For that, I created a Mobile Push app under Mobile Push administration in both ...
1
vote
2answers
606 views

Cannot send push notification to iOS device

I have a Cordova app with the Marketing Cloud cordova plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin). Although I had some difficulty to make it work on android (cf What is ...
1
vote
1answer
34 views

Mobile Push failed outbound message

I have a list of few contacts (registered OK after the application installation). I am able to deliver "Inbox" messages OK using a list or a Data Extension (with the same data) containing mentioned ...
1
vote
1answer
75 views

ERROR: Right To Be Forgotten is enabled. MarketingCloudSDK functionality has been restricted

When configuring the marketing cloud SDK on iOS, I receive this error on initialization: Right To Be Forgotten is enabled. MarketingCloudSDK functionality has been restricted. What are the ...
1
vote
1answer
112 views

Difference between JB4A SDK and Salesforce Marketing Cloud SDK for iOS

I am trying to implement the Mobile push functionality to my app and use the marketing cloud to send pushes to my users. However, currently my app has a JB4A SDK and I would like to upgrade to the ...
1
vote
1answer
466 views

Marketing Cloud Push won't increment the badge no in iOS

I am getting issues with Badge count on IOS. When I send the push notification via ET, (And yes I picked 'yes' to increment badge count in iOS)it always set the badge attribute in payload as '1'. ...
1
vote
1answer
283 views

Marketing Cloud Mobile Push SDK - Switching app user

I'm currently building a clienteling app that integrated the Mobile Push SDK on both iOS and Android and encountered some issue on switching the account. I found that when I login to user A, and set ...
1
vote
1answer
173 views

Marketing Cloud iOS MobilePush - Refresh Messages

We are using Marketing Cloud iOS SDK (v4.9.6) to implement MobilePush. We are using swift. We are sending Alert + Inbox messages, and it works. However with some implications. When sending Alert + ...
1
vote
1answer
1k views

Tracking Push Notifications? [closed]

What kind of tracking measures are available for Mobile Push? Can you track opens/engagement? Can you measure how many sales were generated from a push notification?
1
vote
1answer
722 views

Send push notifications to iOS using APNS

Using the Journey Builder dor Android it is possible to send push notifications using the GCM, since we have the API key and registration Ids. That is much easier for testing than having to use the ...
1
vote
1answer
1k views

Where can I find my bundle identifier, and why is it important?

I keep seeing references to bundle identifier in the documentation and notes, but I don't understand why it's so important. Can I change it if I want to later? Do I need a different bundle identifier ...
1
vote
1answer
81 views

Why MarketingCloudSDK for iOS always put “now” date in “startDateUtc” field?

After some long time of investigating I realized that MarketingCloudSDK for iOS always returns startDateUtc field set to current date. Here is a snippet from XCode logs: [inboxmessage] returning ...
1
vote
0answers
70 views

Process OpenDirect only when the user tapped the notification

I'm using the MarketingCloudSDK for iOS (not JB4ASDK) to receive notifications from the Salesforce Marketing Cloud. We're using OpenDirect notifications to deep-link to some screens in our app, which ...
1
vote
1answer
96 views

SFMC iOS SDK setup failed because encryption key could not be created or fetched with configuration

I'm starting integration with the iOS SDK. I'm doing a very very basic config. My config has everything disabled, and I only populate the ApplicationId and AccessToken - (BOOL)application:(...
1
vote
0answers
190 views

iOS Push Notification - Not marked as Open

Currently having a problem where the push notification "open" count does not increment for iOS devices. Both ETAnalytics and PIAnalytics has a value of true in the JSON Configuration file. The ...
1
vote
1answer
29 views

Disable automatic landing page in JB4A SDK

Is there a way to disable automatically OpenDirect handling from SDK when there's no ExactTargetOpenDirectDelegate set? The problem is when the app launches because of push notifications, ...
1
vote
0answers
324 views

Mobile push message in not getting delivered

I am trying to send mobile push through app in marketing cloud, however it is being delivered. It says it has been send however the send count is zero. I have implemented mobile push SDK in the ...
1
vote
1answer
262 views

Marketing Cloud Cordova Plugin SetAttribute and clearAttribute - Intermittent Value Update

I've implemented MC Cordova Plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) for push notification through Marketing Cloud for hybrid mobile app, but encountering problems to ...
1
vote
1answer
249 views

A few crashes found using MobileMarketingSDK 5.0

Just found these crashes using the MarketingCloudSDK 5.0.0: 1) Crashed: com.apple.root.default-qos 0 CoreData 0x186d027a0 -[NSKnownKeysDictionary1 release] + 88 1 CoreData ...
1
vote
0answers
335 views

How do I know if my Apple Push Services is correct?

I am using Salesforce Marketing Cloud to push notification by using Mobile Push SDK. Recently, I have to renew my Certificate for some reasons. I follow the instruction and create a Provisioning ...
1
vote
1answer
144 views

Exclude subscribers from a location-based mobile push notification

My client wants to send targeted location-based push notifications in order to send only relevant/appropriate messsages when a subscriber is near a location. An example would be : Send a push ...
1
vote
0answers
99 views

How to not start WebView in SDK

It is a similar question to the following. When the application is started from the push notification specified by OpenDirect while the application is Inactive, both the WebView in the SDK and the ...
1
vote
0answers
99 views

Will sandbox environments store a SF user's push notification connection token?

I have pushed a connected app to a sandbox (test.salesforce.com). The connected app is for a Mobile App we have developed for iOS. In our dev environments it is recording and saving the connection ...
1
vote
0answers
229 views

SFMC Mobile push filtering logic issue

Seems that the SFMC creates the broadcasting list on contact basis instead of device basis. So if the user has several devices connected to him in the SFMC service then the filtering function opts all ...
1
vote
1answer
402 views

Issues with Journey Builder for Apps SDK for use with MobilePush

We are implementing the Salesforce Marketing Cloud Journey Builder for Apps SDKs for use with MobilePush. (version 4.6.0 for Android and 4.2.1 for iOS) for our mobile app. We followed the integration ...
1
vote
0answers
124 views

iOS ETManager handleNotification method cannot present cloud page [closed]

I'm running the JBSDK4 in an iOS app, but when I try to open a Cloud Page message the app opens but the landing page is not displayed, looking the debug messages I realised that the ...
1
vote
1answer
1k views

Exacttarget Opt-In, Opt-Out using IOS SDK

I want to change a contact status in Exacttarget from Opted-in to Opted-out using IOS SDK when I'm trying with this code nothing change, any help please ? Thanks -(void) setOptinPush { if ([[...
1
vote
0answers
56 views

Push notification triggered by approval process

I need a way to trigger push notification when a approval is assigned to a user. I have set up everything neaded for push notification and can send push notifications from execute anonymous. I cant ...
1
vote
1answer
141 views

iOS MobilePush fails to send, reports “error” in the contact's activity dashboard (see image)

I would like help understanding where/how to debug the error shown in the MobilePush contact activity dashboard. Android pushes work, everything is setup proper for iOS, but there's this mysterious ...
0
votes
2answers
208 views

Cannot redirect to a WEB URL from push notifications

We need to build a push notification that redirects to a web link when you click it. Anyway, when I create a push notification from the content builder, I have an option to select an open behavior, so ...
0
votes
2answers
88 views

libJB4ASDK-*.a is not permitted

I've just applied my app and received this: Dear developer, We have discovered one or more issues with your recent delivery for "xxx". To process your delivery, the following issues must be ...
0
votes
2answers
708 views

Salesforce Marketing Cloud Mobile Push / JB4A SDK: Does anyone have a working iOS solution?

I followed the instructions of provisioning and integration from http://salesforce-marketingcloud.github.io/JB4A-SDK-iOS/ step by step. The app starts on my physical device, throws no exceptions and i ...
0
votes
1answer
1k views

Cannot upload Apple Push Certificate

I'm trying to configure a connected app to send push notifications, following the instructions in Salesforce Mobile Push Notifications Implementation Guide. From the docs: In the iOS Developer ...
0
votes
1answer
35 views

MarketingCloudSDK iOS (v6.4.1) Crashes in SFMCNetworkRequest

Getting a fair amount of crashes from v6.4.1 of the MarketingCloudSDK via our third party crash reporter Crashlytics. On the order of a few hundred since this was released. All the effected users ...
0
votes
1answer
716 views

How to support iOS 13 with Xcode 10.2.1?

thanks for your new SDK update (v6.3.5)! Our app is unfortunately not yet supporting Xcode 11. When I attempt building with SFMC 6.3.5, I get this error ":-1: Undefined symbol: ...
0
votes
1answer
184 views

Marketing Cloud iOS SDK inbox message read status does not change after opening message from push notification

I have an issue with Marketing Cloud iOS SDK. I have implemented Inbox feature and showing some internal unread messages count badges. I'm manually marking inbox messages as read using SDK method. The ...
0
votes
1answer
67 views

iOS Push notifications token change - after token update there is 2 min delay before Salesforce notes can be sent

After token has changed app is calling: [[MarketingCloudSDK sharedInstance] sfmc_setDeviceToken:deviceToken]; After that app is moved to background and I go on and start sending some push ...