Questions tagged [mobilepush-ios]

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37 questions with no upvoted or accepted answers
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210 views

How to detect beacons in iOS Journey Builder?

I'm trying to send a push message to iOS devices from the marketing cloud via MobilePush, when the device comes near a bluetooth beacon (proximity). I called configureSDK(...) with all params set to ...
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0answers
572 views

Implementing ExactTarget Journey Builder with Swift

I'm trying to implement push notifications using the Journey Builder SDK in a Swift Application for iOS with the latest version of the SDK (4.1.0) https://github.com/salesforce-marketingcloud/JB4A-SDK-...
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1answer
76 views

SFMC: App Inbox (Alert + Inbox) Message not opening the cloudpage and marking message as “Read”

Our requirement is to send alert (push) + Inbox message to the end users by creating a mobile optimized cloudpage in SFMC. However, when the message is being sent from SFMC, there is no way for our ...
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1answer
29 views

iOS - Error when executing sfmc_setEventDelegate

I'm getting this error log in some situations which I haven't identified yet. <MarketingCloudSDK+Base.m:(409)> iOS file protection is enabled and data is not available even after 5 seconds of ...
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0answers
39 views

MarketingCloudSDK iOS (v7.2.1) Crashes in SFMCNetworkRequest

Getting a fair amount of crashes from v7.2.1 of the MarketingCloudSDK via our third party crash reporter Crashlytics. Probably had about 20 crashes since we upgraded to v7.X.X. Most of the effected ...
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1answer
96 views

Xamarin support for MobilePush SDK

I want to re-ask this question that is 3 years old. In the year 2020, does SalesForce provide Xamarin library for MobilePush SDK, or still only platform-specific libraries for iOS and Android? We ...
1
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1answer
104 views

Why MarketingCloudSDK for iOS always put “now” date in “startDateUtc” field?

After some long time of investigating I realized that MarketingCloudSDK for iOS always returns startDateUtc field set to current date. Here is a snippet from XCode logs: [inboxmessage] returning ...
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0answers
137 views

Process OpenDirect only when the user tapped the notification

I'm using the MarketingCloudSDK for iOS (not JB4ASDK) to receive notifications from the Salesforce Marketing Cloud. We're using OpenDirect notifications to deep-link to some screens in our app, which ...
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0answers
360 views

iOS Push Notification - Not marked as Open

Currently having a problem where the push notification "open" count does not increment for iOS devices. Both ETAnalytics and PIAnalytics has a value of true in the JSON Configuration file. The ...
1
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1answer
30 views

Disable automatic landing page in JB4A SDK

Is there a way to disable automatically OpenDirect handling from SDK when there's no ExactTargetOpenDirectDelegate set? The problem is when the app launches because of push notifications, ...
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0answers
478 views

Mobile push message in not getting delivered

I am trying to send mobile push through app in marketing cloud, however it is being delivered. It says it has been send however the send count is zero. I have implemented mobile push SDK in the ...
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1answer
344 views

A few crashes found using MobileMarketingSDK 5.0

Just found these crashes using the MarketingCloudSDK 5.0.0: 1) Crashed: com.apple.root.default-qos 0 CoreData 0x186d027a0 -[NSKnownKeysDictionary1 release] + 88 1 CoreData ...
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0answers
395 views

How do I know if my Apple Push Services is correct?

I am using Salesforce Marketing Cloud to push notification by using Mobile Push SDK. Recently, I have to renew my Certificate for some reasons. I follow the instruction and create a Provisioning ...
1
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1answer
183 views

Exclude subscribers from a location-based mobile push notification

My client wants to send targeted location-based push notifications in order to send only relevant/appropriate messsages when a subscriber is near a location. An example would be : Send a push ...
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0answers
112 views

How to not start WebView in SDK

It is a similar question to the following. When the application is started from the push notification specified by OpenDirect while the application is Inactive, both the WebView in the SDK and the ...
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0answers
107 views

Will sandbox environments store a SF user's push notification connection token?

I have pushed a connected app to a sandbox (test.salesforce.com). The connected app is for a Mobile App we have developed for iOS. In our dev environments it is recording and saving the connection ...
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0answers
256 views

SFMC Mobile push filtering logic issue

Seems that the SFMC creates the broadcasting list on contact basis instead of device basis. So if the user has several devices connected to him in the SFMC service then the filtering function opts all ...
1
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1answer
483 views

Issues with Journey Builder for Apps SDK for use with MobilePush

We are implementing the Salesforce Marketing Cloud Journey Builder for Apps SDKs for use with MobilePush. (version 4.6.0 for Android and 4.2.1 for iOS) for our mobile app. We followed the integration ...
1
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1answer
1k views

Exacttarget Opt-In, Opt-Out using IOS SDK

I want to change a contact status in Exacttarget from Opted-in to Opted-out using IOS SDK when I'm trying with this code nothing change, any help please ? Thanks -(void) setOptinPush { if ([[...
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0answers
59 views

Push notification triggered by approval process

I need a way to trigger push notification when a approval is assigned to a user. I have set up everything neaded for push notification and can send push notifications from execute anonymous. I cant ...
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1answer
164 views

iOS MobilePush fails to send, reports “error” in the contact's activity dashboard (see image)

I would like help understanding where/how to debug the error shown in the MobilePush contact activity dashboard. Android pushes work, everything is setup proper for iOS, but there's this mysterious ...
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0answers
14 views

Push Notifications sent to iOS always fail

I am integrating the MarketingCloudSDK v7.5.0 in a iOS app. I configured the SDK for receiving push notifications and I also configured the APNs key p8 in Salesforce page. When I send a push from ...
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0answers
14 views

Notifications push marketing cloud- failed-IOS

Good everyone, we are having problems with push notifications with IOS devices. The contact registration process is created correctly on the platform with the device id indicated and with the opted-in ...
0
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1answer
37 views

Unable to receive iOS Push Notification from MobilePush

Scenario: The iOS notifications in SFMC was setup in Jun-Jul when .p12 certificate was in use. During that period we were able to send out notifications. on 14-sep, .p8 was made mandatory for sending ...
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0answers
40 views

Why status is Not Opted In and .sfmc_pushEnabled() is true?

I have a problem with opt out, when I print the MarketingCloudSDK.sharedInstance().sfmc_pushEnabled() this returns true, but when I go in portal the same DeviceID is showing this informations: Status: ...
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38 views

The iOS device set contact-key but don't receive any Notification

We are configuring the MC-Cordova-Plugin on a cordova project. Our config.xml have this lines on the correct position: <!-- outside any plataform --> <preference name="com....
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0answers
203 views

Marketing Cloud MobilePush SDK IOS React Native not showing the Device ID in the Marketing Cloud All Contact

MobilePush SDK IOS React Native not showing the Device ID in the Marketing Cloud All Contacts Base on the links here: https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk We ...
0
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1answer
60 views

InBox not working after re-install the app

InBox not working after re-install the app on the same device. So, in that case Contact will have 2 devices. Steps: List item Install app. Set Contact Key. Verify that InBox messages delivered. ...
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0answers
123 views

Open Count - MobilePush Marketing Cloud

I had noted an issue with the Analytics Open Count on push notification on IOS/Android Devices. The methods from docs available are already implemented, but notification opens are not being recorded. ...
0
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0answers
61 views

iOS mobile SDK 6.4.1 crashing (application protected data)

Our app is crashing after latest SDK update (v6.4.1). Push notification setup was updated using latest learning app example and docs related with application protected data. Related code: func ...
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0answers
222 views

How to retrieve Custom Keys or Custom Data (Push Notification Payload) from Push Notification response?

I am using Salesforce Marketing Cloud SDK and MCCordova Plugin. I tried accessing userInfo dictionary data as mentioned in below link, But I am not receiving any Push Notification payload data. https:...
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1answer
518 views

OpenDirect sfmc_setNotificationRequest called before the SDK is ready. Deferring until isReady == true

We inherited 'MarketingCloudSDKURLHandlingDelegate' for the class that runs MobilePush for Marketing Cloud and overrode the methods. We wanted the following method to be called as handler when we ...
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0answers
433 views

iPhone not registering with Salesforce Marketing Cloud iOS SDK

I've implemented the iOS Push SDK in my app, and am initialising it, as according to the instructions here. However, the phone doesn't show up in the contacts list, and does not receive push ...
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0answers
56 views

iOS - Crash when app goes to background

We are massively registering a crash after the user closes the app and the comes back (even after several crahes): http://crashes.to/s/2f9a6459d58 Fatal Exception: NSInvalidArgumentException [NSNull ...
0
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1answer
41 views

What cause the “Recipient field contains invalid device token”?

I've been working on creating a simple connected App, that can receive Apple Push Notification. For that I: Created an Xcode project using force iOS. Used Keychain Access to create 2 CSR file, and ...
0
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1answer
85 views

Alter the final push payload in JB4A under “Mobile push”

Is it possible to alter the final push payload in JB4A under "Mobile push" without actually affecting the push message content? For ex: I want to dynamically include some key-value pairs for each push ...
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2answers
195 views

How can I get particular account Details from Account in iOS

Using the salesforce sdk I am looking to fetch account details using salesforce sdk which is based on login account, If I login with test@salesforce.com then I want to fetch all details of account ...