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Questions tagged [mobilepush-android]

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30 questions with no upvoted or accepted answers
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70 views

NPE causing crash using Android marketingcloudsdk 5.3.+

Facing this kind of crash while using MC 5.3.+ Fatal Exception: java.lang.RuntimeException: Unable to start receiver com.salesforce.marketingcloud.MCReceiver: java.lang.NullPointerException: Attempt ...
2
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0answers
148 views

Android Marketing Cloud SDK crashes randomly: MAC stored in civ does not match computed MAC

I'm using the Marketing Cloud SDK v5.4 for Android Push Notifications. My implementation is modeled completely after the sample code. On App start, the sdk initializes and I'm able to receive push ...
2
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0answers
347 views

Marketing cloud push notification not visible on Android

I've implemented Marketing Cloud Mobile Push, we have multiple SDKs however I'm letting Marketing cloud handle tokens, all I'm doing is using a custom GCMListenerService to process my push if its from ...
2
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1answer
173 views

Unknown PUSH_ACTION for ETPushService: com.geico.mobile.MESSAGE_OPENED

I am getting following error when I press on custom action button for a Rich notification ... Unknown PUSH_ACTION for ETPushService: (applicatinId).MESSAGE_OPENED ...
1
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1answer
56 views

Device ID Error

we had set up a app in mobile push, however, when a new applier install the app, the contact shows in all contact including wrong device ID which it's actually contains in system token. Not sure how ...
1
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0answers
295 views

Mobile push message in not getting delivered

I am trying to send mobile push through app in marketing cloud, however it is being delivered. It says it has been send however the send count is zero. I have implemented mobile push SDK in the ...
1
vote
1answer
134 views

Exclude subscribers from a location-based mobile push notification

My client wants to send targeted location-based push notifications in order to send only relevant/appropriate messsages when a subscriber is near a location. An example would be : Send a push ...
1
vote
1answer
388 views

Push notifications to an Android app since Google moved GCM to Firebase?

First the short version: has anyone managed to get push notifications from Salesforce working with an Android app, since Google moved Google Cloud Messaging into Firebase Cloud Messaging? A friend of ...
1
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1answer
462 views

Duplicated notifications in Android

when I send a push in firebase console theres a problem of duplicated notifications, because etpushsdk uses gcm and my application fcm. I'm using etpushsdk 4.8.4, is there any previsition when ...
1
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0answers
317 views

Attributes not being added to Marketing Cloud

I am attempting to add attributes to Marketing Cloud in the onETPushConfigurationSuccess() method in the application class. etRequestStatus.etPushSdkStatusCode = 0 and the application is able to ...
1
vote
1answer
117 views

NullPointerException ETPush.getInstance Android SDK 4.9.2

We updated the com.exacttarget.etpushsdk:etsdk to version 4.9.2. After we released the new version of our App we see several NullPointerExceptions that are caused by the SDK. Fatal Exception: java....
1
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1answer
391 views

Issues with Journey Builder for Apps SDK for use with MobilePush

We are implementing the Salesforce Marketing Cloud Journey Builder for Apps SDKs for use with MobilePush. (version 4.6.0 for Android and 4.2.1 for iOS) for our mobile app. We followed the integration ...
1
vote
1answer
858 views

Mobile Push Android Implementation and GCM

We're trying to integrate Marketing Cloud's Mobile Push with an existing Android app. Previously, our developers made their own implementation of Google Cloud Messaging (GCM) service and it works just ...
1
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0answers
170 views

ETPush.registerForNotifications() method in JB4A SDK Cordova Plugin, callback not working

I've created a Github issue for this as well, find it here: https://github.com/ExactTarget/JB4A-SDK-CordovaPlugin/issues/3. The Github issue has images and code to review. For a quick summary, the ...
1
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1answer
137 views

Mobile Push not Received

My Device has successfully completed registration using MobilePush SDK. While creating message, I can see "OUTBOUND User Initiated". But Push is never received at my application. When I try to trigger ...
0
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0answers
20 views

Mobile Push marketing Cloud

• Is there is a way to integrate with the out of the box ‘tracking/reporting’ from a API captured externally into Marketing Cloud using external app. • Is there any way to check if we can get ...
0
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0answers
38 views

Cancelling mobile push with title in payload not working

Cancelling a push Notification with title not working 1) Schedule a mobile push with title in payload 2) Update push message with status:3 to make message inactive 3) Message is still sent with title ...
0
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1answer
26 views

Salesforce Marketing Cloud - MobilePush - Cordova Plugin Android integration Issue

I am trying to integrate Salesforce Marketing Cloud SDK with Android using Cordova Plugin. But I am getting gradle build issues. Below is the Error: ERROR: Unable to resolve dependency for ':app@...
0
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0answers
112 views

Android - SalesForce marketing cloud SDK proguard issue

In native Android application, I have this release build crash, related to the SalesForce Marketing cloud SDK implementation: Fatal Exception: java.lang.IllegalAccessError: Method 'boolean com....
0
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0answers
45 views

Cordova Plugin crashes the app on launch

I'm having some problems with MC-Cordova-Plugin. When I install it, it crashes the app. Whithout it the app runs seamlessly. With the plugin installed, I can build it with no problems, but when I try ...
0
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0answers
28 views

Marketing Cloud Push Implementation on the Salesforce API side

Any idea how the push implementation is handled for accounts with multiple device ids. I was testing my push implementation for a test account with many device ids since I've been testing multiple ...
0
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1answer
42 views

How to stop contact registration from Android App to Salesforce marketing cloud?

How do I stop auto contact registration from Android app into marketing cloud. I've already integrated android app with sales cloud and also storing device id etc. in sales cloud. Same is subsequently ...
0
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0answers
46 views

How can we avoid excessive alarm manager wakeups when using the marketingcloud Android SDK

We are on salesforce marketing clouds sdk version 6.0.1, and I found in the google vital console that there has been a Excessive wakeups problem since our integration of salesforce marketing clouds ...
0
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1answer
162 views

Android push notification opening is not counting

I have an app set up for iOS and Android, and both are working well except for 1 thing, the android app is not counting when the user opens the notification, then MarketingCloud does not take that ...
0
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1answer
72 views

Alter the final push payload in JB4A under “Mobile push”

Is it possible to alter the final push payload in JB4A under "Mobile push" without actually affecting the push message content? For ex: I want to dynamically include some key-value pairs for each push ...
0
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1answer
313 views

Not receiving push after reinstall the app

We have an Android APP integrated with push (using subscriberKey feature). When a user installs the app and registers to push, everything works fine (can receive push notifications). After ...
0
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1answer
76 views

ETPushReceiver definition not found in AndroidManifest

I see the following ExactTarget initialization error in our crashlytics from user-devices: com.exacttarget.etpushsdk.ETPushReceiver definition not found in AndroidManifest.xml ~!ETPush_ERROR: ET ...
0
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1answer
343 views

Android ETPush SDK Initialization: What's the purpose of initializing in onCreate()

When integrating the ETPush SDK in our Android APP, we first ignored the advised approach to put the call to ETPush.configureSdk() into the application's onCreate() method, but rather attaching things ...
0
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0answers
129 views

Error calling ETPush.getInstance().addTag( ); on Android SDK Journey Builder

Error: Process: com.cmr.activities.debug, PID: 18161 java.lang.RuntimeException: Unable to create application com.cmr.activities.CMRApplication: java.lang.NullPointerException: Attempt to invoke ...
0
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0answers
314 views

Anyone seen a native Android push notification example

now that push notification is on general release, is there a sample native android app that demonstrates it? I thought I had the code right when an entry appeared i the "Mobile Push Registrations" ...