Questions tagged [mobilepush-android]
The mobilepush-android tag has no usage guidance.
168 questions
2
votes
1
answer
621
views
Marketing Cloud Mobile Studio Subscriber key
I'm trying to understand how I can do targetted push notifications from Marketing Cloud within a journey.
I'm having a hard time understanding how will I identify specific people and setting their ...
1
vote
1
answer
773
views
Initialize Mobile Push SDK twice in Mobile App
I have a use case where I need to send a push notification to the same mobile app from two different business units.
For that, I created a Mobile Push app under Mobile Push administration in both ...
1
vote
1
answer
110
views
Android - Recieving all push notifications, not distinguished by TAG
I've setup the MC Sdk, I am recieving notifications as intended. The thing is that if I send a notification only to one specific Tag I am not subscribed to, I get the notification anyway.
While ...
6
votes
1
answer
1k
views
Marketing Cloud Mobile Push SDK - Switching app user
I'm currently building a clienteling app that integrated the Mobile Push SDK on both iOS and Android and encountered some issue on switching the account.
I found that when I login to user A, and set ...
1
vote
3
answers
112
views
Marketing Cloud SDK - geolocation fence error
I try to receive a push notification when I'm in a specific place but each time the Marketing Cloud SDK send my position to his API service it sent the request with a wrong syntax.
Currently the ...
0
votes
3
answers
302
views
Android push notification opening is not counting when customize the notification builder
I have an app set up for Android, and it's working well except for 1 thing,when I override and customize the notification builder, the android app is not counting when the user opens the notification,...
0
votes
1
answer
268
views
Android Redirect to URL (ADFS) issue
I am facing an issue while login with ADFS.Showing Blank Page in Android.
Steps: Change Server -> Add Connection -> Added my custom salesforce server. then i can able to view the Login Page. In login ...
1
vote
0
answers
621
views
Push Notification send but not retrieved on android mobile [closed]
As I have added every code for push notification as per the document from mobile sdk for android in my app. In my developer org i got the message notification sent successfully but i didn't received ...
0
votes
1
answer
663
views
How to register users for mobile push notification
I am trying to create an ios app for mobile push notification using the following resource:
https://developer.salesforce.com/docs/atlas.en-us.pushImplGuide.meta/pushImplGuide/pns_overview.htm
What I ...
1
vote
0
answers
969
views
Mobile push message in not getting delivered
I am trying to send mobile push through app in marketing cloud, however it is being delivered. It says it has been send however the send count is zero. I have implemented mobile push SDK in the ...
1
vote
1
answer
455
views
Marketing Cloud Cordova Plugin SetAttribute and clearAttribute - Intermittent Value Update
I've implemented MC Cordova Plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) for push notification through Marketing Cloud for hybrid mobile app, but encountering problems to ...
2
votes
0
answers
116
views
NPE causing crash using Android marketingcloudsdk 5.3.+
Facing this kind of crash while using MC 5.3.+
Fatal Exception: java.lang.RuntimeException: Unable to start receiver com.salesforce.marketingcloud.MCReceiver: java.lang.NullPointerException: Attempt ...
0
votes
1
answer
693
views
Android push notification opening is not counting
I have an app set up for iOS and Android, and both are working well except for 1 thing, the android app is not counting when the user opens the notification, then MarketingCloud does not take that ...
0
votes
1
answer
953
views
SystemToken/PushToken null when setting MobileMarketingSdk on Android
I've finished setting up the MobileMarketingSdk on Android to send PushNotifications, and after a few tries, I'm still not able to have the contact properly added to the contacts, while debugging I ...
2
votes
0
answers
334
views
Android Marketing Cloud SDK crashes randomly: MAC stored in civ does not match computed MAC
I'm using the Marketing Cloud SDK v5.4 for Android Push Notifications. My implementation is modeled completely after the sample code. On App start, the sdk initializes and I'm able to receive push ...
0
votes
1
answer
464
views
On Android how to group notifications with Marketing Cloud SDK
Since Nougat, Android gives us the option to group our push notifications.
On a NotificationCompat.Builder there is a a .setGroup({groupId}) method we can use to specify a group and developers also ...
2
votes
0
answers
704
views
Marketing cloud push notification not visible on Android
I've implemented Marketing Cloud Mobile Push, we have multiple SDKs however I'm letting Marketing cloud handle tokens, all I'm doing is using a custom GCMListenerService to process my push if its from ...
0
votes
1
answer
112
views
Alter the final push payload in JB4A under "Mobile push"
Is it possible to alter the final push payload in JB4A under "Mobile push" without actually affecting the push message content? For ex: I want to dynamically include some key-value pairs for each push ...
0
votes
2
answers
694
views
salesforce-marketingcloud android push no
I'm trying to integrate salesforce-marketingcloud Cordova plugin with an existing hybrid mobile application.
I've created firebase account and all required details for android and ios and did all the ...
1
vote
1
answer
175
views
Handle multiple push provider with Exact Target sdk
According to the documentation http://salesforce-marketingcloud.github.io/JB4A-SDK-Android/trouble-shooting/multiple-push-sdks.html
We can use the following method to know if a push was from ...
2
votes
1
answer
127
views
HTML decode Marketing Cloud title
.setNotificationBuilder((context, notificationMessage) -> {
NotificationCompat.Builder notificationBuilder = NotificationManager.setupNotificationBuilder(context, notificationMessage);
...
1
vote
1
answer
4k
views
Tracking Push Notifications? [closed]
What kind of tracking measures are available for Mobile Push?
Can you track opens/engagement?
Can you measure how many sales were generated from a push notification?
2
votes
1
answer
849
views
Crash when using Marketing Cloud Mobile Push Android SDK v5.1.x and targeting Android O (Oreo)
When using Marketing Cloud Mobile Push Android SDK v5.1.x and targeting Android O (Oreo) and initializing with:
MarketingCloudSdk.init(this, MarketingCloudConfig.builder()
.setApplicationId("...
2
votes
1
answer
336
views
Exclude subscribers from a location-based mobile push notification
My client wants to send targeted location-based push notifications in order to send only relevant/appropriate messsages when a subscriber is near a location.
An example would be : Send a push ...
1
vote
1
answer
613
views
Push notifications to an Android app since Google moved GCM to Firebase?
First the short version: has anyone managed to get push notifications from Salesforce working with an Android app, since Google moved Google Cloud Messaging into Firebase Cloud Messaging?
A friend of ...
1
vote
1
answer
956
views
Duplicated notifications in Android
when I send a push in firebase console theres a problem of duplicated notifications, because etpushsdk uses gcm and my application fcm. I'm using etpushsdk 4.8.4, is there any previsition when ...
1
vote
1
answer
351
views
MarketingCloudSdk.getRegistrationManager () method is not bringing the messages
I'm following the Journey Builder for Android Android SDK (Rich Push Inbox) tutorial https://salesforce-marketingcloud.github.io/JB4A-SDK-Android/rich-push/rich-push-inbox.html
To get the cloudpage's ...
0
votes
1
answer
135
views
Salesforce send push notification calls APNS or Android?
We are currently working on integrating sales force mobile push sdk in our android app. We have the salesforce sdk returning the device token and also we are able to trigger the push notification. But ...
1
vote
0
answers
573
views
Attributes not being added to Marketing Cloud
I am attempting to add attributes to Marketing Cloud in the onETPushConfigurationSuccess() method in the application class. etRequestStatus.etPushSdkStatusCode = 0 and the application is able to ...
1
vote
1
answer
137
views
NullPointerException ETPush.getInstance Android SDK 4.9.2
We updated the com.exacttarget.etpushsdk:etsdk to version 4.9.2. After we released the new version of our App we see several NullPointerExceptions that are caused by the SDK.
Fatal Exception: java....
0
votes
1
answer
848
views
Not receiving push after reinstall the app
We have an Android APP integrated with push (using subscriberKey feature).
When a user installs the app and registers to push, everything works fine (can receive push notifications).
After ...
1
vote
1
answer
255
views
MessageOpened not woring on Android and iOS 10
I have implemented Salesforce SDK on iOS & Android, the MessageOpened is ok after iOS 9 device received push notification.
But it's not working with iOS 10 device & Anroid device. Any one has ...
0
votes
2
answers
307
views
Compilation Error with Android Studio
Morning all,
Overview:
Bit of a noob in the whole Android app dev area, but had some free time and thought I would give it a shot myself. Facing issue with error
"Error:(35, 54) error: incompatible ...
2
votes
1
answer
178
views
Unknown PUSH_ACTION for ETPushService: com.google.android.c2dm.intent.RECEIVE
Updated to version 4.8.5 and getting: when sending push message.
E/~!ETPushService: Unknown PUSH_ACTION for ETPushService: com.google.android.c2dm.intent.RECEIVE
...
1
vote
1
answer
55
views
overwrite default behavior of JB4A SDK using EventBus
I'm currently trying to send a Cloudpage push message to an App using the JB4A SDK.
I want to bypass the default behavior that sends the Cloudpage to the inbox first prior to displaying it.
My use ...
1
vote
1
answer
309
views
ExactTarget push messages get mixed up when sent in quick succession
I have noticed that if I send push notifications one after the other quite quickly (within around 10-20 secs of each other) the extra information can get 'mixed up'. This was observed using the ETPush ...
2
votes
2
answers
570
views
JB4A-SDK-Android Device-Registration not working using FCM (Firebase Cloud Messaging)
I have implemented JB4A-SDK-Android following the links below:
salesforce-marketingcloud.github.io/JB4A-SDK-Android/sdk-implementation/implement-sdk-google.html
salesforce-marketingcloud.github.io/...
0
votes
1
answer
80
views
ETPushReceiver definition not found in AndroidManifest
I see the following ExactTarget initialization error in our crashlytics from user-devices:
com.exacttarget.etpushsdk.ETPushReceiver definition not found in AndroidManifest.xml ~!ETPush_ERROR: ET ...
3
votes
2
answers
4k
views
Marketing Cloud: Mobile Push Attributes
I am trying to set some attributes in marketing cloud using the addAtribute method:
(http://salesforce-marketingcloud.github.io/JB4A-SDK-Android/features/attributes.html)
There it says that it is ...
1
vote
1
answer
621
views
Issues with Journey Builder for Apps SDK for use with MobilePush
We are implementing the Salesforce Marketing Cloud Journey Builder for Apps SDKs for use with MobilePush. (version 4.6.0 for Android and 4.2.1 for iOS) for our mobile app. We followed the integration ...
0
votes
1
answer
394
views
Android ETPush SDK Initialization: What's the purpose of initializing in onCreate()
When integrating the ETPush SDK in our Android APP, we first ignored the advised approach to put the call to ETPush.configureSdk() into the application's onCreate() method, but rather attaching things ...
3
votes
1
answer
194
views
Android Studio Warnings with ExactTarget SDK 4.6.1
When launching applications have heaps of warning coming from ET classes, like:
Error:warning: Ignoring InnerClasses attribute for an anonymous inner class
Error:(com.exacttarget.etpushsdk....
1
vote
1
answer
94
views
Looks like Salesforce ETPush SDK is taking a long time on startup [closed]
I ran NimbleDroid (to analyze Cold Startup time) on our android app that uses the Salesforce ETPush sdk and it reported the following issue:
Speed - Hot Methods
A hot method takes more than 100ms of ...
2
votes
1
answer
425
views
How can we remove Bluetooth permissions from Push SDK safely for SDK 15+
Our app does not use Bluetooth and we don't want to add that permission to use the Salesforce Exact Target Push SDK. How can we safely (no crashes on ICS, JB, and KitKat) exclude the requirement of ...
1
vote
1
answer
3k
views
Where to find Firebase Cloud Messaging API Key for Salesforce Push Notifications?
Does anybody know where to get the API Key mentioned in this documentation when using Firebase Cloud Messaging (FCM)?
Google Cloud Messaging (GCM) has been replaced by FCM, and I'm not sure where to ...
2
votes
1
answer
184
views
Unknown PUSH_ACTION for ETPushService: com.geico.mobile.MESSAGE_OPENED
I am getting following error when I press on custom action button for a Rich notification ...
Unknown PUSH_ACTION for ETPushService: (applicatinId).MESSAGE_OPENED
...
1
vote
2
answers
2k
views
MobilePush fails to send push notification
I wanted to send a first test message through MobilePush to my registered device (Android), but the contact's activity dashboard just says "Status: Error" without any further explanation.
Is there a ...
1
vote
1
answer
171
views
JB4A-SDK-Android Device-Registration not working
I included the JB4A-SDK-Android SDK 4.4.1 like described in the documentation, but my device wont show up in the mobilepush marketing cloud.
It seems that there is a problem with the device ...
0
votes
2
answers
856
views
Send push notification to mobile from lightning app
Is it possible to send a push message from a salesforce lightning app? For instance suppose a record has been created and I want a push notification in my mobile phone. I am fairly new at this and ...
1
vote
1
answer
1k
views
Mobile Push + Open Direct not loading landing page correctly
I've integrated the JB SDK v4.3.1 in my android app, and followed the integration tutorial from here, and to use the Open Direct feature from here.
My custom application code is as follows:
package ...