Questions tagged [mobile]

Salesforce Platform Mobile Services allow you to develop and deploy mobile enterprise apps on the most trusted cloud platform.

160 questions with no upvoted or accepted answers
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30 views

Lightning:input - max length attribute is not working in Android device

Below is the line of code for input element: <lightning:input type="text" aura:id="input1" label="{!$Label.c.Helptext}" maxlength ="20" value=&...
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33 views

LWC OSS in React Native?

We have a Salesforce app built with LWC and we want to "duplicate" part of the functionality on mobile so it's available on the go. To avoid doing things from scratch, I'm curious if it's ...
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81 views

How to get URL Parameters into Visualforce Page Embedded in Community Page on Mobile

I have a Visualforce Page (renderAs="pdf") dropped onto a Community Page. How do I get the parameters into my Apex Controller from the URL on a mobile device? I do this perfectly on desktop ...
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42 views

Some iPadOS catch error " 'Unexpected token '<''. Logged in? " on Native Salesforce app

Sometimes my customer's iPad; iPadOS 14.5 catches 'Unexpected token '<''. Logged in? even if it's operating without problems a few minutes ago. The message confuses me and I want to know where is ...
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10 views

Prepopulate fields through LWC in salesforce not working in Salesforce Mobile App

We have built a lwc which uses lightning navigation to open up a new opportunity record with pre defined values, which works fine in desktop, but it is throwing error when trying to open in mobile app....
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20 views

UI on Salesforce App is different for iphone an Android

We are using slds-small, slds, and slds-large for all the components. On chrome browser the UI is looking proper on mobile. But if we use Salesforce App on android the UI gets squeezed and if used on ...
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15 views

Export per user Sent or Open for Mobile Push

we are trying to export user level activity for Mobile Push campaigns to another system. What are our options? Unless I am wrong, it is not possible through a Data View query because Sents and Opens ...
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25 views

Mobile SDK - iOS Native App - Error: 672 while logging in to mobile app

We have a native iOS mobile app using mobile SDK to connect to SF. Login is done via SSO for Production users and using the default Salesforce login screen for test users. We have started seeing the ...
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6 views

Get information about Service Reports from pending queue

I have a problem I've been struggling with for too long enough, hope you can help me. I have a Mobile Flow in FSM app to update Service Appointment status, however there is a validation, that it can ...
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139 views

Hide content block in email for mobile view

Marketing Cloud email builder has functionality to "hide from desktop" but not "hide from mobile" This is frustrating for our team who have text overlay on some images which make ...
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33 views

Salesforce REST API and Knowledge Articles

I have a quick question. We are trying to search for knowledge articles in our instance via a couple of data categories. this is going well enough with the following rest url /services/data/v47.0/...
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1answer
35 views

Salesforce mobile app appears to be a desktop version instead of mobile app version

Salesforce mobile app appears to be a desktop version instead of the mobile app version. This is happening for a user using the Standard User profile. Is there something that needs to be activated to ...
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63 views

How to implement back button for mobile

Is here any out of box control available that can provide me back button functionality for salesforce mobile application built on (aura/LWC). Standard navigation provides the same, but in case am ...
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24 views

Outlook not displayed as email client from SF Mobile app

From SF mobile app in iPhone, to send email from lead or contact record, when clicked on Send an email option, I could see only Mail/Gmail app but not Outlook. Users need to close the app, open ...
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45 views

Is it possible to customize the Salesforce mobile home page

We have a requirement to change the Salesforce's mobile app home page to something like a metro-style, tiled homepage, where the usual links we see below, will be converted into clickable tiles. I'm ...
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28 views

Visualforce CSS blocked in mobile hybrid page

I have a visualforce page that is delivered as a mobile hybrid page into a native iOS app. When I use a public CDN for CSS delivery all works fine. Salesforce security review (ISV / managed package) ...
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18 views

Trouble fixing the search container margins on mobile

I'm having trouble fixing the margins on the mobile search bar on this site: https://agjeans.com/ While I'm able to implement changes on Chrome dev tools and have these changes actually work, for some ...
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189 views

Navigate to custom component from Custom Notification in mobile app

I'm setting the targetPageRef of a Custom Notification like this alert.setTargetPageRef(pageRef); where pageRef is the outcome of this method: private static String getRecordPageRef(Id recordId) { ...
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47 views

While Authenticating the React Native Mobile App Using Salesforce Mobile SDK v8.2, the authentication flow fails with an exception

Error Log: [Wed Oct 21 2020 15:35:20.381] WARN Tried to show an alert while not attached to an Activity [Wed Oct 21 2020 15:35:20.424] LOG SmartStoreReactBridge.soupExists failed [Wed Oct 21 2020 15:...
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35 views

Mobile SDK - Hidden Fields in chat requests, are not identified

In our app developed with mobile SDK (iOS and Android) we have the option for users to be already logged in, when the user of the app calls the chat we want to send his data through a hidden pre-chat, ...
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1answer
164 views

How to Run and Debug Salesforce Mobile App on the desktop? (reloaded 2nd time)

This is a spin-off from this question: How to view Salesforce1 on the desktop? (reloaded) It was answered and several workaround did exist. But the accessibility of the Salesforce Mobile App degraded ...
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1answer
131 views

Edit Record Page on iPad Salesforce Mobile App

We've downloaded the official Salesforce app from the App Store to a 2nd Gen iPad Pro. What we're currently stuck with, is that we cant seem to update the record view on the iPad app. We thought that ...
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25 views

Lightning page not showing on mobile

we have report charts as part of our "Phone" lightining page. However I am not seeing these charts (nor other parts of the phone lightnig page, for that matter) on my Mobile device. I did verify that ...
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43 views

login problem in the Android Mobile app

Steps to reproduce Login into the application. Do complete few service appointments assigned to the technician. Logout from the application keep the login page open. do not kill the application and ...
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1answer
22 views

Enfore SF iOS and Android App Updated\s

Is there a way within SF to enforce or verfiy that all users have the latest version of the SF app? Or does SF handle this themselves? We want to make sure we have the highest level of security if ...
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332 views

Quick action custom icon on mobile not showing up

How do I change the quick action icon on mobile? I created my quick action and gave it a custom icon: However, on mobile, I see no icon. I've tried clearing cache as well as completely ...
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1answer
19 views

hybrid remote app header is not getting hide

i am using hybrid remote app, and running it on android emulator. The app which is connected to sandbox does not have app header after login. same when used for production, it shows app header after ...
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1answer
233 views

Cache issue in custom application on Salesforce 1 mobile app

Actually, I am working on lightning web components and creating a custom application on Salesforce 1 app for mobile. I am creating custom front end on LWC and custom back-end. On first screen, I have ...
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1answer
42 views

Getting Authentication error logging in to communtity through hybrid remote app

i have created the hybrid remote application, when i login it gives a toast message saying 'error: Authentication error, please try again'. I am using android emulator to test it. Forcehybrid version ...
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457 views

Why .addEventListener("click" doesnt work on mobile but works on computer?

I have an LWC that works perfect in computers but doesnt work on mobile Devices marker.addEventListener("click", function(e){ // Centra la pantalla al marker seleccionado ...
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1answer
50 views

Mobile UI issue in lightning buttonMenu Aura Component

I just notice that Lightning:buttonMenu aura component size bigger in the mobile after winter 20 Salesforce release. Is it any way to control the size as previous because it's breaking our UI. Its ...
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1answer
320 views

Salesforce Marketing Cloud Mobile-hidden

I saw the useful function of the "mobile-hidden" in the creation of emails in cloud marketing. If I wanted to create 2 content, one for mobile and one for the desktop, how should I do to see it in the ...
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1answer
434 views

Users Can't See Community HomePage from Salesforce Mobile App Switcher; Missing home page functionality for communities in Salesforce Mobile App

I have followed the instructions here: https://help.salesforce.com/articleView?id=networks_access_in_salesforce1.htm&type=5 for Users with standard Salesforce licenses Internal org users who are ...
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1answer
178 views

How to show pop ups in lightning, when a custom object is updated?

I have a requirement to show pop up when our custom object is updated depending on the update happpened. i.e. if on of the field say Screening result=Good and ContactVerified= true then I have to ...
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30 views

Mobile Push Registrations: Sales cloud: Salesforce SDK register the connection token but after 45 days the key gets deleted

The connection tokens automatically gets deleted after the invterval of 45 days. Please find the screen shot. the connection tokens gets deleted after 45 days. and for registration the new ...
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1answer
135 views

Tab from Salesforce Lightning RECORD page is unavailable in mobile, except for some iOS versions

I created a New Tab in Salesforce Lightning Record Page and the same contained a VF Page. The same is not visible in Mobile App except for some latest iOS versions, that Salesforce has recently ...
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1answer
94 views

Navigate user from inside lightning component to new record page on mobile

I want to be able to navigate a user from within a lightning component to the create new record page on the salesforce one app. I cant find any means of how to do this.
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1answer
85 views

Salesforce mobile sdk issue

I have used salesforce mobile sdk(version 4.3) in my ios native app. In the login screen of salesforce I have changed from production to sandbox environments.While switching the environments I am ...
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1answer
67 views

How can I open a trailhead playground on my desktop browser in mobile view?

I'm training using trailhead.salesforce.com and I want to check my playground in mobile view without the need of using a smartphone. There is a way to connect to playgrounds in mobile view with a ...
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1answer
88 views

Is there a way to have content blocks switch out for mobile vs desktop email viewing?

Is there an easy way to have content blocks switch out for mobile vs desktop email viewing? We would like to have one call-to-action if someone is looking at the email on their phone vs. on desktop.
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23 views

Spalsh screen Time duration

We build an application for mobile app in salesforce.. when we login into app intially we setup the splash screen from salesforce branding ..but when we launch app we are unable to see splash screen .....
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56 views

Does the SF1 mobile app support the beforeUnload event?

I have a VF page that is running javascript and should throw a before unload alert message if the user tries to navigate before saving. This works in all browsers except on the SF1 app which nothing ...
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121 views

SF1 - get hamburger button to display instead of back button

I'm running through a workflow and then end it with navigating the user to a record's page (an account, for example) yet the back button displays instead of the hamburger menu. So, if a user wants to ...
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1answer
468 views

Trigger for push notification in android

I am trying to create a push message notification. It is being called from a after update trigger on a custom object. I have used the following code for IOS Messaging.PushNotification msg = new ...
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1answer
42 views

Salesforce Lightning Experience: main menu responsiveness

I'm working on a project where all lightning apps + components need to be built fully responsive. I am using Chrome/Safari dev tools + seeing some strange things happen with the main menu. This is ...
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63 views

Causing the Salesforce1 Mobile website to load instead of the desktop site

I have a client using Microsoft Surface, running Windows 10. According to the Salesforce site, one can load the mobile version of Salesforce using Microsoft Edge on Windows phones. However, we would ...
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1answer
96 views

Can I uses Salesforce1 Mobile Browser on Windows 8.1 tablet (11" screen)?

We have purchased a heavy duty Windows 10 based tablet for warehouse use, but need Salesforce1 to be the user experience. I have gone into settings and enabled the Salesforce1 mobile browser ...
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1answer
28 views

Site redirects differently on mobile vs on computer

I have a support page that is hosted on a force.com site. http://openstax.force.com/support?l=en_US&c=Products%3ACollege When I access this site on my computer it works fine. When I access it on ...
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1answer
36 views

What is a good way to move an iOS app between business units?

Our organisation mistakingly created the production app in the wrong business unit App Center. When we tried to re-create it in the correct one, Salesforce complains about the app id xxx.yyy.com being ...
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470 views

ApexPages.StandardController(record).edit() does not show updates in edit page

So I have a controller where values are updated. However, when I pass the page reference to immediately open the edit page (in salesforce 1) the page passed does not contain any of the updates. Is ...