Questions tagged [mobile]

Salesforce Platform Mobile Services allow you to develop and deploy mobile enterprise apps on the most trusted cloud platform.

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786 views

Cannot redirect to a WEB URL from push notifications

We need to build a push notification that redirects to a web link when you click it. Anyway, when I create a push notification from the content builder, I have an option to select an open behavior, so ...
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1answer
306 views

MobilePush Contacts Registered As “Opted Out”

We are trying to opt in contacts to MobilePush in order to send them push notifications. Usually it works pretty well, but now contacts who register in our app are being inserted as contacts who "...
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0answers
89 views

Customer Community - Mobile Navigation Menu Item - Conditional Display

We have a customer community built using "Customer Service" template. Can we display a navigation menu item, based on some condition for mobile users, who are using community on a mobile browser? We ...
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1answer
245 views

Users Can't See Community HomePage from Salesforce Mobile App Switcher; Missing home page functionality for communities in Salesforce Mobile App

I have followed the instructions here: https://help.salesforce.com/articleView?id=networks_access_in_salesforce1.htm&type=5 for Users with standard Salesforce licenses Internal org users who are ...
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1answer
128 views

How to show Lightning Record Page in the Salesforce App?

I am playing around with the Lightning App Builder and would like a record page to show in the Salesforce Mobile App. However after trying for a while my changes are not reflected on the mobile, only ...
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1answer
102 views

How to show pop ups in lightning, when a custom object is updated?

I have a requirement to show pop up when our custom object is updated depending on the update happpened. i.e. if on of the field say Screening result=Good and ContactVerified= true then I have to ...
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1answer
51 views

Marketing cloud Journey SMS Error

I have never seen this error before, can anyone direct me on where to correct this? This error shows up when trying to activate a journey which first step is to send an sms
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1answer
102 views

What happened to the “New Event” button in the mobile app Events screen?

My users are complaining that the "New Event" button has disappeared from the Events screen in the mobile app. As far as I know we are using the standard Salesforce mobile app. I haven't done ...
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0answers
25 views

Mobile Push Registrations: Sales cloud: Salesforce SDK register the connection token but after 45 days the key gets deleted

The connection tokens automatically gets deleted after the invterval of 45 days. Please find the screen shot. the connection tokens gets deleted after 45 days. and for registration the new ...
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1answer
55 views

Tab from Salesforce Lightning RECORD page is unavailable in mobile, except for some iOS versions

I created a New Tab in Salesforce Lightning Record Page and the same contained a VF Page. The same is not visible in Mobile App except for some latest iOS versions, that Salesforce has recently ...
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0answers
64 views

Salesforce Mobile App Rendering in Classic UI

We have an Active Login Flow (Type: Flow) through which we send MFA code to the users and verify before allowing them to Home page. When we try to access our application through Salesforce Mobile App,...
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1answer
162 views

UserInfo.getUiThemeDisplayed returns Theme4t in in mobile and no useful theme information

I know that I can use UserInfo.getUiThemeDisplayed() to get the current theme displayed to the user. This works in lightning and classic. However when I am in mobile mode, I just get "Theme4t" (as ...
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1answer
61 views

Visualforce error id value of incorrect type

I have a custom button on task object, and it will open a visualforce page that contains google maps and check in button. If user click check in button, it will update Actual_CheckIn field on task. It ...
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0answers
144 views

Opening Visualforce page from Lightning Component, not showing header with back button on mobile app

In our org, we have a lightning component that opens a Visualforce page. On mobile, we want the mobile header that contains a back button to be visible, or for a header with a "Close" button to be ...
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2answers
96 views

Device from which the email was first opened

Is it possible to know if the email sent for a specific user was opened first from a mobile device?
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1answer
80 views

How can I send analytic event about “push open” in SF Android SDK

The issue description: I am trying to implement SF SDK in commercial Android application where I have custom implementation of the SF SDK. I handle the presentation and the opening action of the SF ...
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2answers
137 views

“Mobile User” Extract or report

I am looking to pull a report/extract that says which users have the following checkbox marked as true. I have tried getting this data in multiple ways, but can't seem to find the object this field is ...
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1answer
126 views

FSL App Action Layout [closed]

Is it possible, if Radio Button is checked then a Text Field required? We have 3 travel types, Car, Carsharing and public transport, if Car is checked the field "Mileage Start" must be required. Is ...
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2answers
115 views

Is there a LogUnsubEvent/Log an UnsubEvent equivalent for MobileConnect?

I'm looking for a MobileConnect version of LogUnsubEvent where you can unsubscribe a contact at the All Subscriber level -- or in MobileConnect terms: All Contacts. My current options I see are: ...
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1answer
50 views

Push notification registration token get deleted after 45 days

As per the below screen shot, connection token gets deleted after 45 days. So mobile user need to reinstall the application after every 45 days period. Any work around is there so that no ...
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0answers
71 views

How to verify existing Community users mobile number?

I have implemented passwordless login using users mobile number for community and its working as expected. But It allows only verified mobile numbers. We have several existing community users in our ...
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1answer
70 views

Navigate user from inside lightning component to new record page on mobile

I want to be able to navigate a user from within a lightning component to the create new record page on the salesforce one app. I cant find any means of how to do this.
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1answer
32 views

Visualforce as Word doc editable on mobile [closed]

Is there a way to make a visualforce page that is rendered as a Word document editable on mobile? If not, is there some other format that would work for this?
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1answer
78 views

Salesforce mobile sdk issue

I have used salesforce mobile sdk(version 4.3) in my ios native app. In the login screen of salesforce I have changed from production to sandbox environments.While switching the environments I am ...
3
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0answers
102 views

Can push notifications be sent from scratch orgs?

We have connected app that's part of our managed package, and has always been defined in the Packaging Org itself. Recently I've been looking at adding push notifications to our application, so I ...
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3answers
404 views

Multi-Org Android Configuration Microsoft MDM Intune

I am trying to configure Intune MDM (Mobile Data Management) to push multiple instances of Salesforce in the app config. Intune provide a JSON configuration for Android for Works and a XML ...
4
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3answers
3k views

Is there an equivalent to $A.get(“$Browser.formFactor”) in LWC?

We want to perform different logic in our LWC component js controller if the user is viewing our app in mobile. With aura components, we could do: if ($A.get("$Browser.formFactor") != 'DESKTOP') { ...
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1answer
70 views

Identify users device

Is it possible to identify the device which is using each subscriber and store that info as a variable with a value, and after use that value to do something like the example below? %%[set @...
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1answer
119 views

Salesforce1 Mobile SSO with OpenID Connect, possible?

Reading through the SSO possibilities, I found nothing related to SalesforceApp SSO with the OpenID Connect I got documentation related only to implementation with SAML Is is possible by any chance ...
1
vote
1answer
737 views

Can I send international sms from marketing cloud? If yes, how to stop that?

My sales cloud database mainly contains mobile phone numbers from India but in few cases these phone numbers might be from other countries. Q1. Can I send sms to mobile numbers from other countries ...
0
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1answer
30 views

Custom lighting components in mobile app

I've developed some custom components which are working great on Lightning desktop mode. I'm also able to create a custom tab within inside my custom components. Sadly that is not what I'm looking ...
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0answers
25 views

Link to Approvals screen in Salesforce mobile

I'm trying to create a link in an outgoing email to the 'Approvals' screen in the Salesforce mobile app. It's the screen you get when you tap 'Approvals' in the menu. Does anyone know what URL I ...
1
vote
1answer
321 views

Product: You can't view this item in Lightning Experience (Salesforce1 / Mobile)

I have a custom list of Products which appear in Salesforce in both mobile and desktop. When the user clicks on the button in the list: <lightning:button label="{!r.Name}" value="{!r.Id}" onclick=...
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1answer
61 views

How can I open a trailhead playground on my desktop browser in mobile view?

I'm training using trailhead.salesforce.com and I want to check my playground in mobile view without the need of using a smartphone. There is a way to connect to playgrounds in mobile view with a ...
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2answers
1k views

How can I edit Service Appointments via Field Service Lightning Mobile App?

Recently I've implemented Field Service Lightning into my workforce. Sadly I've come up with an unexpected blocker. My technicians can't edit the Service Appointments via mobile app that have been ...
3
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0answers
231 views

Is it possible to disable mobile touch on a Salesforce community

Background I have a community page which displays a calendar by FullCalendar The calendar is in a Lightning Component. Both Salesforce Communities and FullCalendar support mobile devices. ...
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1answer
117 views

service workers in salesforce

Hey I am building a salesforce lightning application to present html slide shows with images and videos. I would like to store the assets on the device so that the presentation can still be shown ...
1
vote
1answer
541 views

Automate importing of SMS MobileConnect data

I recently engineered an automation to import data from our FTP to a data extension based on a file drop. Marketing Cloud does this very easily. What I haven't been able to figure out is how to do ...
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1answer
248 views

Visualforce Excel Export Issue

I'm trying to export a Visualforce page as an Excel document. I've looked at similar questions and the exported file is saved as a webpage embedded in excel which is prompted as unsupported/corrupt ...
0
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1answer
122 views

Lookup Searches Only the name field is searched

Is there any work around for "Lookup Searches - Only the name field is searched." when using the Mobile App? The information is taken from here: Search: What’s Different or Not Available in the ...
0
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1answer
71 views

Is there a way to have content blocks switch out for mobile vs desktop email viewing?

Is there an easy way to have content blocks switch out for mobile vs desktop email viewing? We would like to have one call-to-action if someone is looking at the email on their phone vs. on desktop.
2
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0answers
36 views

Can Social Logon be used directly from a native mobile app?

We have a Customer Community with Facebook and Google set up as Auth Providers. In addition, we have a mobile app that connects to Salesforce using OAuth towards this community. This all works fine. ...
1
vote
1answer
310 views

MC-Cordova-Plugin

I am working on implementing the MC-Cordova-Plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) for iOS/Android and noticed the plugin does not implement any methods for ...
1
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0answers
312 views

lightning:datatable table headers are disappearing in iPad safari browser

I am using lightning:datatable, the table headers are disappearing in iPad safari browser when I try to resize the coloum headers by draging. Please help me in resolving this.
6
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0answers
58 views

Can you control which devices a push notification is sent to?

Background I've created and packaged (in a managed package) a Connected App that's configured to use Apple's push notification service (APNS). When installed into a client sandbox, and when I've ...
1
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2answers
5k views

Lightning component mobile compatibility

Any ideas on how to create a lightning component that is compatible to all mobile devices. For example if I use iPhone 10x or below the lightning component UI should be responsive and compatible. ...
1
vote
1answer
1k views

Wrap components in lightning

I am trying to wrap components in a Salesforce Lightning tab. It seems like a fairly simple task. I want items (which are dynamically created lightning components) to be arranged in (for example) four ...
2
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0answers
513 views

lightning:navigation & lightning:isUrlAddressable broken mobile functionality

Building an application that should run on both lightning experience and mobile Saleforce with the following component structure mainMenu component -> search Component(s) -> custom record view Have ...
3
votes
0answers
360 views

Object View override doesn't work on lightning and mobile

I'm trying to replace the view of a standard page with my custom VF page. This works great on the classic theme but not on the lightning theme and mobile application. In the VFP I checked "Available ...
1
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1answer
573 views

MobileConnect Functionalities and Questions [closed]

I am helping a client design and implement MobileConnect - and have come across some functionality issues and questions. Can someone with MobileConnect expertise help with addressing all or some of ...

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