Questions tagged [marketing]

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15 views

Marketing Cloud Source Control with git or bitbucket

I was wondering if there is a way to connect marketing cloud to bitbucket or another type of code repo source control. I was hoping to back up the automation scripts, and sql queries via a code repo ...
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1answer
29 views

Page not responsive in MC [closed]

I built a customized landing page in MC but unfortunately, the page is not responsive on mobile. Can you please give me suggestions on what I should be looking for? Thanks! Attached my code here for ...
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7 views

Salesforce Marketing Cloud > Landing Pages > Insert Error Message for Duplicate Registration on a Landing Page

Salesforce Marketing Cloud > Landing Pages > Insert Error Message for Duplicate Registration on a Landing Page... I want to make my landing page return a message saying that the record is ...
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19 views

Campaign Member tracking data not shared with parent campaign

Help Article about campaign member status hierarchy does not mention tracking data https://help.salesforce.com/articleView?id=mc_co_campaign_member_status_hierarchy.htm&type=5 View Campaign ...
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23 views

Queueing reports in Salesforce Marketing Cloud

I want a list of all email templates which are in queue and need to make a report for the same. Can anyone guide me with this requirement if anytime anyone came across this Salesforce Marketing Cloud?
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15 views

Any ideas on how to automatically associate Content Deliveries as Campaign History?

We're looking for a solution to track the content deliveries in contact records as well as to have it update the campaign history. Aiming to log view counts in the content deliveries and have them ...
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1answer
39 views

How can I populate Bullet points through AMP script

I wanted to understand how I can populate bullet points through AMP script in an email when my imported file has a column of values separated like this below: hazelcast-hibernate5 (devOpsHazelcast);...
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40 views

One BU to multiple BU

We have a Marketing Cloud org that is currently comprised of one BU. We have a project which will require that we now manage multiple BUs in our org but there are quite a few automations/data ...
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2answers
34 views

Ampscript-Populate first Thursday of month in email marketing cloud

We need to populate first Thursday of month using Ampscript in email. Ex:"Thrusday,july2,2020" But my below code is not working. Pleasesuggest what went wrong here. I am not aware of ...
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1answer
57 views

Salesforce marketing: path optimizer vs A/B testing

Anyone can enlighten to elaborate the difference and when should use path optimizer against A/B testing vice versa.
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96 views

SFMC to SFDC integration issue via Marketing Cloud Connect: 'Remote Access 2.0 Failed: Missing Consumer Key Parameter'

When following the steps here - https://trailhead.salesforce.com/content/learn/modules/marketing-cloud-connect/finish-mc-connect-configuration- I am hitting this error in SFMC when trying to connect ...
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1answer
20 views

Check if field contains characters ampscript

working on an email and I have a field that has text in it, could be something like REJECTED, PICTURE_INCOMPLETE, DOCUMENT_TOO_OLD OR just REJECTED, DOCUMENT_TOO_OLD For some reason it wont ...
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1answer
80 views

Looking for Journey Builder Best Practice for Engagement on Multiple Emails

Using Journey Builder In the Scenario of Send email day 1, wait 48 hours, re-send to those who have not opened wait 48 more hours resend to those who have not opened I see a handful of Gaps with ...
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1answer
56 views

Need help diagnosing Ampscript issue

I am trying to implement the following code but not having any luck. I want the form to only create a new Person Account record IF they don't already exist in Salesforce. Form works fine creating the ...
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73 views

Marketing Cloud Connect Trailhead and Simple Test

I have got a bit fed up of waiting for partners to reply so are setting up Marketing Cloud by myself (Yay!). Anyway it was all going really well, we have had the domain configured, followed a few ...
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1answer
45 views

Trying to create Person Account via marketing cloud using CreateSalesforceObject in Ampscript

hoping someone can help. My code ie below is trying to create a Person Account in Salesforce via a cloud page in marketing cloud. I keep getting an error. if RequestParameter("submitted") == true ...
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6 views

Possible to concat a string of several lines into a single string/kline?

For the bounce data view, some properties like BounceReason are spanning several lines and this causes issue while reading and parsing the files in the service. Is it possible to concat these ...
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16 views

Efficient multilingual template setup/resources

I am quite new to Salesforce and would like to implement a scalable setup for my email marketing communication. I am using Marketing Cloud and the content builder in the E-Mail studio, In particular, ...
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1answer
24 views

Anyone ever done a mass delete of contacts without a channel?

I have a list here but I am paranoid about deleting these contacts with NO channel because it might have a ripple effect. Looking at data designer there is alot of connections and I am just a little ...
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1answer
96 views

Using SQL CASE statement to convert TEXT to BOOLEAN value

is it possible to change multiple field values when using CASE statement? I have a Text field with several values ( 5 differnt ones) and each of this value has its own Boolean field in tragt Data ...
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1answer
34 views

Add/customise font stacks in Marketing Cloud

Within Marketing Cloud's email studio, is there a way to add additional font stacks and/or customise the existing font stacks that are applied when you set the font for a block of text or a tag/class?
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1answer
43 views

Install Appexchange app in only one Business Unit

I would like to install a specific app from the AppExchange in a specific business unit. Could you please indicate the steps to install it on only one child BU? Thanks a lot in advance.
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1answer
35 views

Export a data extention to FTP using automation?

I searched around for this and found a thread Using Automation Studio to Export a Data Extension But it did not really answer my question. I have a data extension that is created and an automation ...
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14 views

Data Views FTP/Data question timestamp question

I am looking to export data from the data views (open, click etc) to an FTP using filezilla. I understand MC creates 3 folders inside the ftp, but my question is lets say an export is made every 6 ...
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1answer
40 views

how to empty a list without removing the list

According to the documentation, the SSJS function associated with the object list are : add, remove, retrieve and subscribers https://developer.salesforce.com/docs/atlas.en-us.mc-programmatic-content....
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1answer
80 views

business ASK : #SFMC Do not want “list-unsubscribe” header in commercial emails as we have a custom subscription center [closed]

SFMC #experts, Background: we are using a custom un-subscription center through a page running on external SF platform and all opt outs goes directly in to that master SF system. From marketing(SFMC) ...
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1answer
29 views

Locating the Errored emails on a Triggered Email Send

I have a triggered email send that is getting quite a few errors. I've got send logging enabled, so these error codes should be getting pulled into that data extension. However, I'm unsure what the ...
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32 views

Uploading speed to Salesforce Marketing Cloud SFTP

Is there anyway we can increase uploading speed to Salesforce Marketing Cloud SFTP SFTP? Our data size is quite huge and with current speed (maximum 2MB/sec) it's taking quite a lot of time to upload ...
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62 views

Verifying Marketing Cloud API calls

So I'm new to the Dev. Forums, and trying to learn as much as I can while studying for my MC admin and developer certs, so forgive me if this question isn't clear. In Marketing Cloud we have a lot of ...
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18 views

Use within Marketing Cloud an already existing From email address

Can I use an existing FROM Email Address (used before for sending emails through a different platform) to send emails from Marketing Cloud? A warm IP wont be necesary since the volume will be very ...
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35 views

Marketing Cloud Proactive Monitoring

Is it possible to have proactive monitoring email alerts to setup in Marketing Cloud? For instance: if the campaign emails significantly dropped certain threshold, we want to see an email alert.
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0answers
38 views

How to send dynamic(personalization ) content in push notification through api

The below link talks about Push send api , But limited to how we can send personalization string . https://developer.salesforce.com/docs/atlas.en-us.mc-apis.meta/mc-apis/postMessageContactSendPush....
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1answer
327 views

Salesforce Marketing Cloud - Private Domains for Cloud Pages

I have a set of Marketing Cloud Cloud Pages. We have recently purchased private domain URLs to be associated with each of the Cloud Pages. Is this possible? If so, please let me know what the ...
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1answer
18 views

Get service cloud object data from journey

I have a journey with entry of salesforce data and an SMS activity which should contain data coming from service cloud. I have already added the field in entry data but how can I include it in the SMS ...
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89 views

Marketing cloud url expiration which is applicable only to a particular link and not to all on account level

I have created a landing page via cloud pages in web studio, The below HTML code I have added in the email to redirect to the appropriate cloud page. The use case is that if the date is expired ,it ...
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1answer
130 views

How to add Salesforce collect tracking to magento 2 via google tag manager

We have the following code on our website so every page is tracked in SalesForce web/mobile analytics. We are testing with subscriber key (we really want email to be displayed in tracking) the code ...
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20 views

Inner join automation with 4 data extensions with 1 common field in all

I am not getting any error while validating this query in automation studio but in the target DE the fields are not getting updated. I checked everything: data types of the target data extensions as ...
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2answers
236 views

How to prevent a subscriber from entering multiple journeys at the same time in Journey Builder?

We have multiple journeys built using journey builder in our SFMC instance. We are trying to enforce a new business rule which should prevent the same subscriber from entering multiple journeys at the ...
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54 views

lead object synchronization issue in marketing cloud

I have done all the steps needed to synchronize salesforce sales cloud objects to the marketing cloud and i can synchronize all the objects except lead. when I try to sync lead the cogwheel just keeps ...
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1answer
51 views

Connect to a database of an X system to get information for my journey

I have a question. If I wanted to connect to a database of an X system to get information for my journey. Is it necessary to create a webservices or is it only configuration through automation studio ...
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2answers
2k views

How to test API integration in marketing cloud?

I have created a API package under Setup -> Installed Packages. I have created API Integration component for the package .I have the below basic details for the component. Client Id Client Secret ...
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2answers
415 views

How to delete All contact under contact builder in marketing cloud?

We have bulk contact approx 1 million and we want to delete these all contacts from the marketing cloud so how we can delete these contacts from marketing cloud?
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1answer
487 views

Create a public link that can be placed in an email and when its clicked, it'll change some field values on a specific record [closed]

The marketing manager will send emails to customers. These emails will have links for Opt-In and Opt-Out, These links need to be constructed so when they're clicked, they will update specific fields ...