Questions tagged [marketing]

The tag has no usage guidance.

Filter by
Sorted by
Tagged with
0
votes
0answers
52 views

SFMC to SFDC integration issue via Marketing Cloud Connect: 'Remote Access 2.0 Failed: Missing Consumer Key Parameter'

When following the steps here - https://trailhead.salesforce.com/content/learn/modules/marketing-cloud-connect/finish-mc-connect-configuration- I am hitting this error in SFMC when trying to connect ...
-2
votes
1answer
448 views

Create a public link that can be placed in an email and when its clicked, it'll change some field values on a specific record [closed]

The marketing manager will send emails to customers. These emails will have links for Opt-In and Opt-Out, These links need to be constructed so when they're clicked, they will update specific fields ...
0
votes
1answer
18 views

Check if field contains characters ampscript

working on an email and I have a field that has text in it, could be something like REJECTED, PICTURE_INCOMPLETE, DOCUMENT_TOO_OLD OR just REJECTED, DOCUMENT_TOO_OLD For some reason it wont ...
0
votes
1answer
33 views

Looking for Journey Builder Best Practice for Engagement on Multiple Emails

Using Journey Builder In the Scenario of Send email day 1, wait 48 hours, re-send to those who have not opened wait 48 more hours resend to those who have not opened I see a handful of Gaps with ...
0
votes
1answer
52 views

Need help diagnosing Ampscript issue

I am trying to implement the following code but not having any luck. I want the form to only create a new Person Account record IF they don't already exist in Salesforce. Form works fine creating the ...
0
votes
0answers
16 views

Marketing Cloud Connect Trailhead and Simple Test

I have got a bit fed up of waiting for partners to reply so are setting up Marketing Cloud by myself (Yay!). Anyway it was all going really well, we have had the domain configured, followed a few ...
0
votes
1answer
21 views

Trying to create Person Account via marketing cloud using CreateSalesforceObject in Ampscript

hoping someone can help. My code ie below is trying to create a Person Account in Salesforce via a cloud page in marketing cloud. I keep getting an error. if RequestParameter("submitted") == true ...
0
votes
0answers
5 views

Possible to concat a string of several lines into a single string/kline?

For the bounce data view, some properties like BounceReason are spanning several lines and this causes issue while reading and parsing the files in the service. Is it possible to concat these ...
0
votes
0answers
13 views

Efficient multilingual template setup/resources

I am quite new to Salesforce and would like to implement a scalable setup for my email marketing communication. I am using Marketing Cloud and the content builder in the E-Mail studio, In particular, ...
0
votes
1answer
22 views

Anyone ever done a mass delete of contacts without a channel?

I have a list here but I am paranoid about deleting these contacts with NO channel because it might have a ripple effect. Looking at data designer there is alot of connections and I am just a little ...
0
votes
1answer
46 views

Using SQL CASE statement to convert TEXT to BOOLEAN value

is it possible to change multiple field values when using CASE statement? I have a Text field with several values ( 5 differnt ones) and each of this value has its own Boolean field in tragt Data ...
1
vote
1answer
24 views

Add/customise font stacks in Marketing Cloud

Within Marketing Cloud's email studio, is there a way to add additional font stacks and/or customise the existing font stacks that are applied when you set the font for a block of text or a tag/class?
0
votes
1answer
27 views

Install Appexchange app in only one Business Unit

I would like to install a specific app from the AppExchange in a specific business unit. Could you please indicate the steps to install it on only one child BU? Thanks a lot in advance.
0
votes
1answer
24 views

Export a data extention to FTP using automation?

I searched around for this and found a thread Using Automation Studio to Export a Data Extension But it did not really answer my question. I have a data extension that is created and an automation ...
0
votes
0answers
11 views

Data Views FTP/Data question timestamp question

I am looking to export data from the data views (open, click etc) to an FTP using filezilla. I understand MC creates 3 folders inside the ftp, but my question is lets say an export is made every 6 ...
0
votes
1answer
26 views

Locating the Errored emails on a Triggered Email Send

I have a triggered email send that is getting quite a few errors. I've got send logging enabled, so these error codes should be getting pulled into that data extension. However, I'm unsure what the ...
0
votes
2answers
1k views

How to test API integration in marketing cloud?

I have created a API package under Setup -> Installed Packages. I have created API Integration component for the package .I have the below basic details for the component. Client Id Client Secret ...
0
votes
1answer
38 views

how to empty a list without removing the list

According to the documentation, the SSJS function associated with the object list are : add, remove, retrieve and subscribers https://developer.salesforce.com/docs/atlas.en-us.mc-programmatic-content....
0
votes
1answer
51 views

business ASK : #SFMC Do not want “list-unsubscribe” header in commercial emails as we have a custom subscription center [closed]

SFMC #experts, Background: we are using a custom un-subscription center through a page running on external SF platform and all opt outs goes directly in to that master SF system. From marketing(SFMC) ...
0
votes
0answers
24 views

Uploading speed to Salesforce Marketing Cloud SFTP

Is there anyway we can increase uploading speed to Salesforce Marketing Cloud SFTP SFTP? Our data size is quite huge and with current speed (maximum 2MB/sec) it's taking quite a lot of time to upload ...
0
votes
0answers
52 views

Verifying Marketing Cloud API calls

So I'm new to the Dev. Forums, and trying to learn as much as I can while studying for my MC admin and developer certs, so forgive me if this question isn't clear. In Marketing Cloud we have a lot of ...
0
votes
0answers
16 views

Use within Marketing Cloud an already existing From email address

Can I use an existing FROM Email Address (used before for sending emails through a different platform) to send emails from Marketing Cloud? A warm IP wont be necesary since the volume will be very ...
0
votes
0answers
21 views

Marketing Cloud Proactive Monitoring

Is it possible to have proactive monitoring email alerts to setup in Marketing Cloud? For instance: if the campaign emails significantly dropped certain threshold, we want to see an email alert.
0
votes
0answers
24 views

How to send dynamic(personalization ) content in push notification through api

The below link talks about Push send api , But limited to how we can send personalization string . https://developer.salesforce.com/docs/atlas.en-us.mc-apis.meta/mc-apis/postMessageContactSendPush....
0
votes
1answer
147 views

Salesforce Marketing Cloud - Private Domains for Cloud Pages

I have a set of Marketing Cloud Cloud Pages. We have recently purchased private domain URLs to be associated with each of the Cloud Pages. Is this possible? If so, please let me know what the ...
0
votes
1answer
17 views

Get service cloud object data from journey

I have a journey with entry of salesforce data and an SMS activity which should contain data coming from service cloud. I have already added the field in entry data but how can I include it in the SMS ...
0
votes
0answers
56 views

Marketing cloud url expiration which is applicable only to a particular link and not to all on account level

I have created a landing page via cloud pages in web studio, The below HTML code I have added in the email to redirect to the appropriate cloud page. The use case is that if the date is expired ,it ...
0
votes
1answer
99 views

How to add Salesforce collect tracking to magento 2 via google tag manager

We have the following code on our website so every page is tracked in SalesForce web/mobile analytics. We are testing with subscriber key (we really want email to be displayed in tracking) the code ...
0
votes
0answers
18 views

Inner join automation with 4 data extensions with 1 common field in all

I am not getting any error while validating this query in automation studio but in the target DE the fields are not getting updated. I checked everything: data types of the target data extensions as ...
0
votes
1answer
48 views

Connect to a database of an X system to get information for my journey

I have a question. If I wanted to connect to a database of an X system to get information for my journey. Is it necessary to create a webservices or is it only configuration through automation studio ...
0
votes
2answers
128 views

How to prevent a subscriber from entering multiple journeys at the same time in Journey Builder?

We have multiple journeys built using journey builder in our SFMC instance. We are trying to enforce a new business rule which should prevent the same subscriber from entering multiple journeys at the ...
0
votes
0answers
45 views

lead object synchronization issue in marketing cloud

I have done all the steps needed to synchronize salesforce sales cloud objects to the marketing cloud and i can synchronize all the objects except lead. when I try to sync lead the cogwheel just keeps ...
0
votes
0answers
21 views

Update data from Data extension to salesforce Custom Object

Using automation studio I am doing following 2 activities : 1.Query Activity :I have created a Data extension to capture _Bounce data in Marketing cloud. 2.Filter Activity :Created a filter data ...
0
votes
2answers
290 views

How to delete All contact under contact builder in marketing cloud?

We have bulk contact approx 1 million and we want to delete these all contacts from the marketing cloud so how we can delete these contacts from marketing cloud?