Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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129 views

How to loop through dynamic rows while creating DE

I have the below AMPScript code which is taking input from client side and creates a new DE. The issue I am facing is I am creating dynamic rows for creating no of fields and its field type - How ...
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1answer
89 views

Is it possible to send through the SOAP API to an DataExtension using a Publication List?

We are sending to a Data Extension using the SOAP API. Is it possible to use an Publication List in this Call? So if an User click the Standard Unsubscribe Link in the Email that he is only ...
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1answer
149 views

When user reply the SMS with 'Lastname', we need to create lead record in MobileConnect

How to create lead record when user reply with 'Arun'(Lastname) in mobileconnect in marketing salesforce. Below is the sample code but it doesn't work. please help on this. %%[ var @mn set @mn = ...
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1answer
80 views

clickEvents numbers from API not matching WebUI

The number of click events I retrieve from the FuelSDK API does not match the numbers I'm getting from the webUI. The API is giving me a lower number of click events compared to the webUI (4688 vs ...
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1answer
516 views

Populate Individual Email Result On Contacts\leads

I want to auto populate the "Hard Bounce" field present in the individual email result on its related contact or lead . For Example if it checked on any of the individual email result in Salesforce , ...
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1answer
342 views

Encrypting/Encoding the link to Custom Preference Center

I am building a custom preference center and will be using its URL in the body of the emails. Is there a way to encrypt that link so that it can't be intercepted? (like the standard profile center ...
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1answer
852 views

SSJS script does not update a Data Extension field when using running the script via the Script Activity in Marketing Cloud

I am trying to run the script below in the Marketing Cloud Script Activity to update data in a Data Extension: <script runat="server"> Platform.Load("core","1"); try { var ...
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1answer
426 views

Using REST API, I am trying to send an email to a list (not a Triggered Send). I seem to be having trouble, can you help?

I want to "Schedule a send using the Send API” (REST) I was following the documentation, but it was removed around 7/6/2016. Is this not possible using rest anymore? I was implementing "Schedule an ...
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1answer
167 views

How to Track Dynamic Links from Content Syndication

I am using following function for content syndication SET @url = concat('http://xyz.com?{"ua":"_","ip":"_","ua_class":"auto","version":17, "data":{"zip":"', @zipCodeShort,'"},"api_token":"1234","...
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1answer
305 views

AMPscript IndexOf / If Product Included in list

I'd like to display a bulleted list of available products (i.e. Prod1, Prod2, Prod3) based on a list of already-purchased products stored in "Product List" column. I've gotten far enough to think that ...
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0answers
301 views

How to set SSJS InvokePerform() configuration options?

How to set the O2 argument in an SSJS InvokePerform() API function? O2 is referencing this documentation, also noted below. InvokePerform(O1,S1,A1) Use this function to ... read in documentation ...
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1answer
289 views

Creating an API ET_Email and ET_Send in Marketing Cloud using FuelSDK for C#

I am trying to create and send an email using the C# FuelSDK. I can successfully create the email. It shows up in the list of emails. I can also successfully use the API to send the email to an ...
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1answer
109 views

Finding Latest Opportunity Using AMPScript

We are sending emails to opportunity's primary contact using Journey Builder. So when a new opportunity is created and the stage is 'stg1', the primary contact is injected in the journey. In reality, ...
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1answer
572 views

Help Query Spam Complaint Data

I would like to have an extracted data extension from the following tables below: _ListSubscribers _Complaint _JOB _Bounce Want to get the following and put it in a data extension using a date ...
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1answer
401 views

Connecting to the Marketing cloud SOAP API - different schema

We're using integration system to connect to the Marketing cloud SAOP API. We put the relevant URL and we got a specific schema. BUT, In all the documentations and examples we saw - the XML we should ...
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1answer
339 views

Call a Secured Web Service from SFMC

I have a task to call a secured web service from a SFMC Microsite. I understand this can be achieved by - Importing the Private Certificate on SFMC (Admin -> Data Management -> Key Management), but ...
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1answer
178 views

There are bugs/Erros in Fuel SDK version .9 for C#

I am using ExactTarget's Fuel SDK version .9 for c# to send emails. Sometimes (randomly) I am receiving System.NullReferenceException: Object reference not set to an instance of an object. exception ...
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1answer
734 views

Exclusion script not working for Journey builder send emails

I am trying to use an exclusion script to exclude the contacts from the DataExtension marked as root. Refer to the screenshot of the data and DE structure. The two fields I am referring to in the ...
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1answer
196 views

Dedupe Email in Automation

I am using Automation in Exacttarget to schedule and deploy a survey email to everyone who made a purchase yesterday. However, if a person has already been sent this email, I'd like to be able to ...
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1answer
219 views

Web and Mobile Analytics: Identifying Users Script

We are trying to get users to be identified on our site. Currently all are coming through as anonymous. We were told to update our script adding the setUserInfo parameters: _etmc.push(["setOrgId", ...
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3answers
263 views

Suppressing a data extension with encrypted email addresses

I'm trying to exclude a data extension where the email addresses are encrypted from a send. Is this possible to do in Salesforce Marketing Cloud?
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1answer
556 views

Java Fuel SDK ETClient class causing NullPointerException

I know this is caused by a null value, however I'm not sure why it's null. Have I not instantiated ETClient correctly? Or overlooked something else? package exacttarget.api; import com.exacttarget....
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1answer
87 views

Primary Key on tracking data extracts

Is it possible to retrieve a primary key on tracking data extracts (sent, open, click, etc)? I would assume there is a key somewhere on SFDC MC side that identifies a unique record in their tracking ...
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1answer
426 views

Marketing Cloud - duplicate primary key on event data update

I have set up a Data Extension that contains my custom data for Accounts, with a field 'ContactID' that is set as a primary key and mapped to SubscriberKey. I have then created a Journey Builder Event ...
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1answer
216 views

Preview a Trigger Send without publishing

Is there a way to trigger an email using a landing page? The only way to see the changes to an email that is part of a Trigger Send is by publishing the changes. But I would like to use a landing ...
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1answer
357 views

Open rate by domain over time - SQL

I'm trying to figure out open rate over time based on domain however, it seems to error or timeout every time I run it. I've limited it to just gmail, yahoo, and AOL for now. SELECT o.domain , s....
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1answer
285 views

Send email to filtered data extension

I have data extension, I need to send email from another application hosted in cloud. Data extension have let say 100 records and I want to send email to only few records where some field = something ...
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1answer
352 views

hide/display img tag on condition

I have below code - Var @test <a href="http://www.xxxxxx.com/videos" target="_blank"><img src="http://www.xxxxxxxx.com/sites/default/files/images/2015/12/121615-social-video.png" alt="...
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1answer
285 views

Unsubscribe from campaign Exact target

Is there a way to accomplish this from email sends from Exact Target " Whenever email recipient receives email of a campaign, he/she should have the option to click on unsubscribe link which will ...
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1answer
157 views

How to automate filtered data extention

I have salesforce (salesforce report import) data extension let say dataex1, now I have created 2 more filtered data extensions. I have automated dataex1 and scheduled every hour, dataext1 got updated ...
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1answer
30 views

What are campaign packages?

I have a requirement where I have build 4 campaign packages in marketing cloud . Can anyone help by understanding what are campaign packages.
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1answer
282 views

Error while using Salescloud objects in Journey Builder

I am trying to leverage Salescloud and Service Cloud Events in my Journey Builder interaction. My Marketing cloud instance is already integrated with Salescloud. However when i am trying to Use ...
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1answer
383 views

Creating a New Draft of a Journey

Creating a New Draft of an interaction – Can the new draft of an interaction identify where the original(prior version) was stopped mid way and continue from there. I personally feel it's not possible ...
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1answer
767 views

Activating and stopping a JB interaction

Can a Journey Builder interaction be stopped or started through automation studio or stopping and activating an interaction from the Interaction screen is the only option?
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0answers
2k views

Issue in Uploading a file to Data extension in Exact target

I am trying insert a list of users to a newly created DataExtension but I am getting Upload error every time i try to import a file.I have checked all field and they are correct.But I can able to ...
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2answers
105 views

AMPscript & Web Services API - Specifying the API user

This is a pretty straight forward question -- is it possible to specify the username and password for the API user when using AMPscript with the web services API? Similar to how you would do this if ...
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1answer
371 views

List all attributes of a subscriber list

I am working with the marketing cloud web service API and I am trying to locate a method that returns a list with all attributes of a subscriber list (like: FirstName, LastName, Gender, and so on) ...
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0answers
313 views

MicrositeURL() to access parent BU microsite

I have a parent and a child business unit, the parent BU is not the top-level BU but also a child of the top-level. Like this: Top-level BU |__ Child BU A |__ Child BU B The microsite lives in ...
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1answer
622 views

Error while updating Triggered Send Defination

I am getting an exception from ExactTarget. I am consuming using SOAP API. Exception occurred during [UpdateTriggeredSendDefinition] ErrorID = 1385792279 Can any one tell what this ErrorID ...
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1answer
285 views

Poupulate Dropwdown from values in a column - AMPscript

I have a dropdown menu and I am using AMPscript to populate my dropdown from the ItemName column in my Data Extension. I am not certain how to get all values in the ItemName column so that I can bind ...
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2answers
403 views

Create Subscriber in Exact Target from External Salesforce Org

We have a simple requirement of creating a subscriber in an Exact Target Org from an external Salesforce Org. The requirement is on webpage on click of a sign-up button the user email id will be used ...
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1answer
72 views

File Transfer End Point Configuration

After spending hours trying to resolve this issue with SFMC Support, we have an issue whereby when specific users on our account configure a "File Transfer" the end point of where the file decrypts/...
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1answer
748 views

How to check the subscriber is available in all subscriber list records using AMPSCRIPT or SSJS

AMPSCRIPT: %%[ var @subkey, @availuser set @subkey = AttributeValue("_subscriberkey") SET @EArows = LookupRows("_Subscribers","SubscriberKey","mycenter+10@gmail.com") IF ROWCOUNT(@...
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1answer
173 views

Oracle SQL to SFMC Date Issue

Running a query to send email subscribers a +X day email. FIRST_PROMO_SUBSCRIBE_DATE is coming from Oracle which they say is not a compatible format with Salesforce SQL so I have; select * from ...
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1answer
179 views

Automatically pull email addresses from landing page sign-up form

I'm new to Salesforce Marketing Cloud. I am going to be creating a landing page (outside of marketing cloud) that will have a sign-up form for our e-newsletter. How can I automatically importing email ...
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1answer
266 views

AMPscript to hide code if transactional send?

Right now I have two sets of templates, one for commercial sends, and one for transactional sends. My commercial template has a table with my opt-out/manage profile links. Is it possible to use ...
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2answers
3k views

Subscriber Key Email Address and Salesforce ID

Situation The salesforce marketing cloud connector recommended for a long time to use the email address as subscriber key. With the newest release it is possible to use data streams or data sources ...
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1answer
46 views

Function Add with one variable

I have a problem with my AMPscript. I would like to use the function AMPscript Add to add differents price from different products that are also connected with the count AMPscript function e.g. %%[ ...
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1answer
536 views

ExactTarget Push Error Log

We have registered Sandbox account in App-Center and created a new API-Integration Apps and provided all the access included Push. We are invoking the below REST API to send Push notification with ...
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0answers
101 views

ExactTarget: Target list id [myTestList] is invalid

I am trying this REST request: curl -X POST -H "Content-Type: application/json" \-d '{"TargetListIds":["myTestList"],"OverrideTemplateTargetLists": "true","OverrideTemplateExclusionLists": "false","...