Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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How to set SSJS InvokePerform() configuration options?

How to set the O2 argument in an SSJS InvokePerform() API function? O2 is referencing this documentation, also noted below. InvokePerform(O1,S1,A1) Use this function to ... read in documentation ...
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1answer
279 views

Creating an API ET_Email and ET_Send in Marketing Cloud using FuelSDK for C#

I am trying to create and send an email using the C# FuelSDK. I can successfully create the email. It shows up in the list of emails. I can also successfully use the API to send the email to an ...
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1answer
109 views

Finding Latest Opportunity Using AMPScript

We are sending emails to opportunity's primary contact using Journey Builder. So when a new opportunity is created and the stage is 'stg1', the primary contact is injected in the journey. In reality, ...
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558 views

Help Query Spam Complaint Data

I would like to have an extracted data extension from the following tables below: _ListSubscribers _Complaint _JOB _Bounce Want to get the following and put it in a data extension using a date ...
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1answer
395 views

Connecting to the Marketing cloud SOAP API - different schema

We're using integration system to connect to the Marketing cloud SAOP API. We put the relevant URL and we got a specific schema. BUT, In all the documentations and examples we saw - the XML we should ...
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1answer
333 views

Call a Secured Web Service from SFMC

I have a task to call a secured web service from a SFMC Microsite. I understand this can be achieved by - Importing the Private Certificate on SFMC (Admin -> Data Management -> Key Management), but ...
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1answer
178 views

There are bugs/Erros in Fuel SDK version .9 for C#

I am using ExactTarget's Fuel SDK version .9 for c# to send emails. Sometimes (randomly) I am receiving System.NullReferenceException: Object reference not set to an instance of an object. exception ...
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1answer
721 views

Exclusion script not working for Journey builder send emails

I am trying to use an exclusion script to exclude the contacts from the DataExtension marked as root. Refer to the screenshot of the data and DE structure. The two fields I am referring to in the ...
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1answer
193 views

Dedupe Email in Automation

I am using Automation in Exacttarget to schedule and deploy a survey email to everyone who made a purchase yesterday. However, if a person has already been sent this email, I'd like to be able to ...
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1answer
215 views

Web and Mobile Analytics: Identifying Users Script

We are trying to get users to be identified on our site. Currently all are coming through as anonymous. We were told to update our script adding the setUserInfo parameters: _etmc.push(["setOrgId", ...
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3answers
262 views

Suppressing a data extension with encrypted email addresses

I'm trying to exclude a data extension where the email addresses are encrypted from a send. Is this possible to do in Salesforce Marketing Cloud?
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1answer
548 views

Java Fuel SDK ETClient class causing NullPointerException

I know this is caused by a null value, however I'm not sure why it's null. Have I not instantiated ETClient correctly? Or overlooked something else? package exacttarget.api; import com.exacttarget....
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84 views

Primary Key on tracking data extracts

Is it possible to retrieve a primary key on tracking data extracts (sent, open, click, etc)? I would assume there is a key somewhere on SFDC MC side that identifies a unique record in their tracking ...
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1answer
413 views

Marketing Cloud - duplicate primary key on event data update

I have set up a Data Extension that contains my custom data for Accounts, with a field 'ContactID' that is set as a primary key and mapped to SubscriberKey. I have then created a Journey Builder Event ...
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1answer
215 views

Preview a Trigger Send without publishing

Is there a way to trigger an email using a landing page? The only way to see the changes to an email that is part of a Trigger Send is by publishing the changes. But I would like to use a landing ...
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1answer
340 views

Open rate by domain over time - SQL

I'm trying to figure out open rate over time based on domain however, it seems to error or timeout every time I run it. I've limited it to just gmail, yahoo, and AOL for now. SELECT o.domain , s....
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1answer
280 views

Send email to filtered data extension

I have data extension, I need to send email from another application hosted in cloud. Data extension have let say 100 records and I want to send email to only few records where some field = something ...
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1answer
343 views

hide/display img tag on condition

I have below code - Var @test <a href="http://www.xxxxxx.com/videos" target="_blank"><img src="http://www.xxxxxxxx.com/sites/default/files/images/2015/12/121615-social-video.png" alt="...
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1answer
283 views

Unsubscribe from campaign Exact target

Is there a way to accomplish this from email sends from Exact Target " Whenever email recipient receives email of a campaign, he/she should have the option to click on unsubscribe link which will ...
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1answer
157 views

How to automate filtered data extention

I have salesforce (salesforce report import) data extension let say dataex1, now I have created 2 more filtered data extensions. I have automated dataex1 and scheduled every hour, dataext1 got updated ...
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1answer
29 views

What are campaign packages?

I have a requirement where I have build 4 campaign packages in marketing cloud . Can anyone help by understanding what are campaign packages.
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1answer
282 views

Error while using Salescloud objects in Journey Builder

I am trying to leverage Salescloud and Service Cloud Events in my Journey Builder interaction. My Marketing cloud instance is already integrated with Salescloud. However when i am trying to Use ...
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1answer
383 views

Creating a New Draft of a Journey

Creating a New Draft of an interaction – Can the new draft of an interaction identify where the original(prior version) was stopped mid way and continue from there. I personally feel it's not possible ...
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1answer
508 views

Creating a custom report grouping by attribute in Exactarget

I am trying to create a custom report based on the attribute for an Email.I tried creating a Email Send Performance by attribute report but it run based on JOB ID.Is it possible to create a Report for ...
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1answer
754 views

Activating and stopping a JB interaction

Can a Journey Builder interaction be stopped or started through automation studio or stopping and activating an interaction from the Interaction screen is the only option?
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2k views

Issue in Uploading a file to Data extension in Exact target

I am trying insert a list of users to a newly created DataExtension but I am getting Upload error every time i try to import a file.I have checked all field and they are correct.But I can able to ...
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2answers
105 views

AMPscript & Web Services API - Specifying the API user

This is a pretty straight forward question -- is it possible to specify the username and password for the API user when using AMPscript with the web services API? Similar to how you would do this if ...
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1answer
371 views

List all attributes of a subscriber list

I am working with the marketing cloud web service API and I am trying to locate a method that returns a list with all attributes of a subscriber list (like: FirstName, LastName, Gender, and so on) ...
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311 views

MicrositeURL() to access parent BU microsite

I have a parent and a child business unit, the parent BU is not the top-level BU but also a child of the top-level. Like this: Top-level BU |__ Child BU A |__ Child BU B The microsite lives in ...
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1answer
604 views

Error while updating Triggered Send Defination

I am getting an exception from ExactTarget. I am consuming using SOAP API. Exception occurred during [UpdateTriggeredSendDefinition] ErrorID = 1385792279 Can any one tell what this ErrorID ...
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1answer
278 views

Poupulate Dropwdown from values in a column - AMPscript

I have a dropdown menu and I am using AMPscript to populate my dropdown from the ItemName column in my Data Extension. I am not certain how to get all values in the ItemName column so that I can bind ...
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2answers
403 views

Create Subscriber in Exact Target from External Salesforce Org

We have a simple requirement of creating a subscriber in an Exact Target Org from an external Salesforce Org. The requirement is on webpage on click of a sign-up button the user email id will be used ...
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1answer
72 views

File Transfer End Point Configuration

After spending hours trying to resolve this issue with SFMC Support, we have an issue whereby when specific users on our account configure a "File Transfer" the end point of where the file decrypts/...
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1answer
726 views

How to check the subscriber is available in all subscriber list records using AMPSCRIPT or SSJS

AMPSCRIPT: %%[ var @subkey, @availuser set @subkey = AttributeValue("_subscriberkey") SET @EArows = LookupRows("_Subscribers","SubscriberKey","mycenter+10@gmail.com") IF ROWCOUNT(@...
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1answer
172 views

Oracle SQL to SFMC Date Issue

Running a query to send email subscribers a +X day email. FIRST_PROMO_SUBSCRIBE_DATE is coming from Oracle which they say is not a compatible format with Salesforce SQL so I have; select * from ...
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1answer
176 views

Automatically pull email addresses from landing page sign-up form

I'm new to Salesforce Marketing Cloud. I am going to be creating a landing page (outside of marketing cloud) that will have a sign-up form for our e-newsletter. How can I automatically importing email ...
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1answer
261 views

AMPscript to hide code if transactional send?

Right now I have two sets of templates, one for commercial sends, and one for transactional sends. My commercial template has a table with my opt-out/manage profile links. Is it possible to use ...
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2answers
3k views

Subscriber Key Email Address and Salesforce ID

Situation The salesforce marketing cloud connector recommended for a long time to use the email address as subscriber key. With the newest release it is possible to use data streams or data sources ...
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1answer
46 views

Function Add with one variable

I have a problem with my AMPscript. I would like to use the function AMPscript Add to add differents price from different products that are also connected with the count AMPscript function e.g. %%[ ...
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1answer
530 views

ExactTarget Push Error Log

We have registered Sandbox account in App-Center and created a new API-Integration Apps and provided all the access included Push. We are invoking the below REST API to send Push notification with ...
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101 views

ExactTarget: Target list id [myTestList] is invalid

I am trying this REST request: curl -X POST -H "Content-Type: application/json" \-d '{"TargetListIds":["myTestList"],"OverrideTemplateTargetLists": "true","OverrideTemplateExclusionLists": "false","...
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1answer
438 views

Is it possible to send SMS to a Data Extension using REST?

I am looking a possible way to send SMS to a data extension using REST. I found out that we can send to list but cannot find possibility of sending to DE. I tried this but when I provide DE details (...
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4k views

Salesforce Marketing Cloud Connect: Synchronization interval and Conflicts

Background I've installed the Marketing Cloud connector in my salesforce org. In Salesforce over 1 Mio contacts are present Salesforce is used as a data source Question If I add a new field to ...
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1answer
221 views

After Sending an email in Marketing Cloud

I have to build an outbound integration from SFMC to another system for 'Sent Email' data. I am looking for a field on which I can key off the extraction logic. Would like to know if I can use ...
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0answers
620 views

AMPscript / ExactTarget: date format

I use %%=Format(@datestart, "MMMM d, yyyy")=%% to display the date in a specific format. However it doesn't display corectly in some cases. E.g.: 16/04/2016 from my file remains the same while 01/08/...
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1answer
99 views

How to Gets All Subscribers Sent by EmailName

How can you combine the Job and Sent table in SFMC so you can get results of SubscriberKeys of everyone who has ever been sent that email by EmailName?
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1answer
79 views

Prevent tracking script on Landing Page

Is there a way to not display the tracking script on a Landing Page?
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1answer
167 views

Tracking information from ExactTarget using FuelSDK for Java

I'm trying to get Tracking information from ExactTarget using FueldSDK for Java, but it doesn't seem to include the class ETOpenEvent as in other languages. For example, with C# you can do this: ...
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251 views

How opens differ - ExactTarget versus Sailthru

We moved from SailThru to ExactTarget and the day we made the switch the number of opens dropped. Does ET calculate opens differently? Does SailThru inflate numbers? Any insight?
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1answer
184 views

Device Token returns from the APNS but the devices not registering in ET

Already my app was having 6.0 deployment target and I was able to see all the devices are registering in ET without any problems. But After updating the deployment target to 9.0 I can see the device ...