Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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134 views

Automation Log in Marketing Cloud location?

Can somebody tell me where can i find the automation log from automation Studio within the Marketing Cloud? I am unable to find this file, or a resource to direct me to the file.
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1answer
564 views

Data Extension Extract Compression

I'm scheduling data extension extracts via the SOAP API. Some of the generated files can be large. Is there an attribute I can set in the request to specify that the file should be compressed? I'm ...
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0answers
54 views

Getting this crash in Salesforce MobilePush SDK

I'm getting the following fatal exception reported from the ET SDK, is there something I can do to avoid this happening? Fatal Exception: java.lang.NoSuchMethodError: Ljava/security/cert/...
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1answer
62 views

Not getting correct results from Marketing Cloud query

I seem to be having an issue with the query below. It's returning 0 results in Marketing Cloud where locally I'm getting the correct number which is 19. I also tried using an EXISTS clause and am ...
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2answers
845 views

Manage publication lists in Marketing Cloud

I have a Test List publication list in my Marketing Cloud instance, which can is visible to subscribers in their Available Publications on the Subscription Centre page. I would like to know how I can ...
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2answers
63 views

Setting a Default if not found in DE

I have a DE with 4 Languages that is used as a lookup and a segment(list) with 10 Languages. I am trying to say that if they language is not found in my DE then set the language to "en" but I seem to ...
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1answer
392 views

Data Designer - Link Data Extension to Contact Model via “Domain” link

I have a data extension, which contains useful attributes at a domain level (e.g. # of products owned on a given domain, account level, etc) and I'm trying to link this into the data model via data ...
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1answer
254 views

While sending an Outbound SMS in exact target, capture the message title

As we have multiple campaigns running, I would like to Update DE with last Message sent to subscriber. This i want to capture while sending an Outbound SMS in (MobileConnect) exact target. Or is there ...
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1answer
236 views

Inline Ampscript functions aren't visible in Content Builder Preview

When adding ampscript functions like %%=v(@accountName)=%% into a freeform block they are initially visible but when saved and edited again, the function disappears in the WYSIWYG view and is only ...
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1answer
61 views

Query Activity failing on calculated field

Can someone see my error? I'm trying add these calculated fields into a Text(20) column of a Data Extension. ROUND(CAST(C.USD_SALE_PRICE AS INT)/CAST(C.USD_RETAIL_PRICE AS INT)*100,0) AS ...
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1answer
157 views

Embebed an iframe in Sharepoint from Marketing Cloud

I'd like to know if it's possible to embebed an Iframe on Sharepoint that will populate some personal information retrieved from a Data Extension. If the user was to update those values, the Data ...
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0answers
460 views

Journey Builder - How to update a specific related record to a contact with update activity

Looking for some help here, we are stuck - Background: We have a Journey that is triggered by an opportunity data extension. Contacts can have multiple opportunities and multiple opportunities can ...
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0answers
268 views

SFMC/Exact Target c# SOAP API - is there a way to assign tracking folders to email send definitions?

I'm creating an email send definition for a user-initiated send with the c# SOAP API library. Is it possible to assign the tracking destination folder through the API? Thanks in advance!
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1answer
336 views

How to setup a Goal

I have journey builder working fine and linked to DataExtensionA, now I need to stop the journey/exit during a contact in the journey when a particular field set to true in the DataExtensionB. How ...
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0answers
247 views

Import Automation error

I have an import activity. When I run manually it works fine and add records to data extension from SFDC report. When I run through an automation it throws an error. Looks like a security issue but ...
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1answer
398 views

Integrate latest Instagram posts into Email

I want to feature the image and a link to our latest company Instagram posts within the footer of all of our emails. As the content will be updated no more than daily, I envisage calling an Instagram ...
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1answer
138 views

Trouble Creating a Simple Automated Email

I have created a simple automated email and in the configure area it's asking for a subscriber Date Attribute, but in the drop down menu it says, "No attributes defined". How do I go about defining ...
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1answer
474 views

Journey builder skip steps (I think)

I have a flow for a client, with a split, a send email, and Update contact.. But when I look at the overview, I dont understand how, someone can skip the Send Email, and go directly to the date ...
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1answer
274 views

API Triggered Send in MC/ExactTarget resulting in Error Code 13 cannot match Subscriber Key for only one subscriber?

Using SOAP API to trigger sends from ExactTarget. Testing has been working with exception of one email/subscriber in which we always receive error code 13 every time. Confirmed SK matches in system ...
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1answer
320 views

Geo Location, Location based push messages not working

I have recently upgraded my Android and iOS Apps with new ET journey builder versions.Totally followed the Learning App, but location based push messages not functioning as previous. I can see ...
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1answer
68 views

fuel sdk ET_SentEvent inconsistent results

I am trying to pull the history of triggered send result by email. I have successfully written a test script in C# using the Fuel SDK and the ET_SentEvent call. However, I will run it once against an ...
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1answer
222 views

BarCodeURL image size

I am trying to generate a barcode through the BarCodeURL AMPScript function ( http://help.marketingcloud.com/en/documentation/ampscript/ampscript_syntax_guide/content_ampscript_functions2/barcodeurl/#...
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2answers
789 views

Journey Builder Entry Event is not starting

I am having some trouble to inject Contacts into a running Interaction. I created an Attribute Group linked to a sendable Data Extension and added Fields (Attributes), Created an Event using my ...
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2answers
1k views

Calling external SSJS in Script Activity

I am attempting to call an external microsite page (content type is text/javascript) in a Script activity. This external javascript contains functions to be used in multiple SSJS scripts. edit: I ...
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1answer
96 views

Not able to create import

I have integrated Marketing Cloud With Salesforce. I am able to access Emails etc while in Salesforce. But when I try to create import activity in Marketing Cloud and select Salesforce objects and ...
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1answer
65 views

Marketing Cloud Double op-in when importing data via .csv

Does anybody know if its is possible to send out an OPT-IN Mail including OPT-IN link when we add subscriber via a .csv import? Is there anything like it when you use Web Collect only for .csv ...
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1answer
45 views

Email One Click Buy

Does anyone have a suggestion how to implement a one-click purchase mechanism via SFMC email? Intending for a customer to receive an email, when they click the CTA button, it automatically ...
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2answers
476 views

Data Extension Lookup returns nothing

I have a DE called content with the following 2 columns - language | text I need it to return the text from the text column when the language is en This is what I have, It validates and runs but ...
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1answer
97 views

Has anyone been successful at capturing a triggered send name to a data extension field as a default in the data extension

Has anyone been successful at capturing a triggered send name to a data extension field by setting this to an ampscript variable. Imagine having 40+ different triggered sends that are tied to SOAP API ...
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0answers
519 views

Journey Builder Decision Split Rejecting everyone

I have an interaction where the decision split is routing all subscribers on the "remainder" path, even though they meet the criteria for the other path (which happens to be identical to the entry ...
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2answers
99 views

Checking if specific node exists in RSS feed (Marketing Cloud)

I have an rss-feed problem that I wonder if you could help me with. How do I check - with ampscript in an email - if a node exists in an item or not? If one of the node exists that will be used to ...
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1answer
411 views

Send email via Exacttarget using Salesforce force.com platform

Is it possible to send email using exacttarget APIs via a apex class from a force.com application ?
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1answer
267 views

Triggered emails directly from Marketing cloud

Can I send triggered emails directly from Salesforce Marketing cloud to subscribers. Our Marketing cloud is not connected to any external CRM like Salesforce.
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1answer
368 views

Merging a custom field with a link

OK, so here is what I am trying to do: Right now when a person requests a quote, I automate using Zapier to bring in the contact information to a contact card. These quotes require our sales team to ...
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1answer
129 views

How to loop through dynamic rows while creating DE

I have the below AMPScript code which is taking input from client side and creates a new DE. The issue I am facing is I am creating dynamic rows for creating no of fields and its field type - How ...
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1answer
89 views

Is it possible to send through the SOAP API to an DataExtension using a Publication List?

We are sending to a Data Extension using the SOAP API. Is it possible to use an Publication List in this Call? So if an User click the Standard Unsubscribe Link in the Email that he is only ...
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1answer
147 views

When user reply the SMS with 'Lastname', we need to create lead record in MobileConnect

How to create lead record when user reply with 'Arun'(Lastname) in mobileconnect in marketing salesforce. Below is the sample code but it doesn't work. please help on this. %%[ var @mn set @mn = ...
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1answer
80 views

clickEvents numbers from API not matching WebUI

The number of click events I retrieve from the FuelSDK API does not match the numbers I'm getting from the webUI. The API is giving me a lower number of click events compared to the webUI (4688 vs ...
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1answer
511 views

Populate Individual Email Result On Contacts\leads

I want to auto populate the "Hard Bounce" field present in the individual email result on its related contact or lead . For Example if it checked on any of the individual email result in Salesforce , ...
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1answer
339 views

Encrypting/Encoding the link to Custom Preference Center

I am building a custom preference center and will be using its URL in the body of the emails. Is there a way to encrypt that link so that it can't be intercepted? (like the standard profile center ...
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1answer
819 views

SSJS script does not update a Data Extension field when using running the script via the Script Activity in Marketing Cloud

I am trying to run the script below in the Marketing Cloud Script Activity to update data in a Data Extension: <script runat="server"> Platform.Load("core","1"); try { var ...
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1answer
418 views

Using REST API, I am trying to send an email to a list (not a Triggered Send). I seem to be having trouble, can you help?

I want to "Schedule a send using the Send API” (REST) I was following the documentation, but it was removed around 7/6/2016. Is this not possible using rest anymore? I was implementing "Schedule an ...
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1answer
165 views

How to Track Dynamic Links from Content Syndication

I am using following function for content syndication SET @url = concat('http://xyz.com?{"ua":"_","ip":"_","ua_class":"auto","version":17, "data":{"zip":"', @zipCodeShort,'"},"api_token":"1234","...
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1answer
302 views

AMPscript IndexOf / If Product Included in list

I'd like to display a bulleted list of available products (i.e. Prod1, Prod2, Prod3) based on a list of already-purchased products stored in "Product List" column. I've gotten far enough to think that ...
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0answers
294 views

How to set SSJS InvokePerform() configuration options?

How to set the O2 argument in an SSJS InvokePerform() API function? O2 is referencing this documentation, also noted below. InvokePerform(O1,S1,A1) Use this function to ... read in documentation ...
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1answer
279 views

Creating an API ET_Email and ET_Send in Marketing Cloud using FuelSDK for C#

I am trying to create and send an email using the C# FuelSDK. I can successfully create the email. It shows up in the list of emails. I can also successfully use the API to send the email to an ...
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1answer
109 views

Finding Latest Opportunity Using AMPScript

We are sending emails to opportunity's primary contact using Journey Builder. So when a new opportunity is created and the stage is 'stg1', the primary contact is injected in the journey. In reality, ...
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1answer
558 views

Help Query Spam Complaint Data

I would like to have an extracted data extension from the following tables below: _ListSubscribers _Complaint _JOB _Bounce Want to get the following and put it in a data extension using a date ...
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1answer
395 views

Connecting to the Marketing cloud SOAP API - different schema

We're using integration system to connect to the Marketing cloud SAOP API. We put the relevant URL and we got a specific schema. BUT, In all the documentations and examples we saw - the XML we should ...
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1answer
332 views

Call a Secured Web Service from SFMC

I have a task to call a secured web service from a SFMC Microsite. I understand this can be achieved by - Importing the Private Certificate on SFMC (Admin -> Data Management -> Key Management), but ...

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