Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

2,880 questions with no upvoted or accepted answers
Filter by
Sorted by
Tagged with
0
votes
0answers
78 views

Content pulled from JSON becomes ASCII encoded when special character

I am successfully pulling content from a JSON feed into an email using set @json = TreatAsContent(HttpGET("https://test.com/fakeaddress")) The feed contains a lot of special characters (åäöé) and ...
0
votes
0answers
733 views

Cloud Pages: 404 not found

I am building a custom preference center using cloud pages. I am also using a custom link and appending different abbreviations to the it to create localised content for different regions. Once ...
0
votes
1answer
195 views

Retrieve Data from Predictive Intelligence Data Extension using API

I should retrieve data using SOAP UI Call from PI Data Extension (IGO_PRODUCTA‌​TTRIBS, IGO_PROFILES, etc.) of a child Business Unit in a MC Account. However in this code (i attached only the Body) ...
0
votes
1answer
298 views

ExactTarget Fuel SDK C# - Create subscriber not working

I am trying to add subscribers via FuelSDK C#. I have added Email Demographics Data, but what is the right way add MobileConnect Demographics Data? Thanks!
0
votes
1answer
145 views

Triggered Send from eCommerce using Marketing Cloud - Email Tracking in Service Cloud

I configured a triggered send in Marketing Cloud choosing a Salesforce Data Extension as container of data sent through the API Call. This transactional email will be triggered from eCommerce after ...
0
votes
0answers
989 views

how to link fields present in data extension to the profile attributes in all subscribers?

Hi have created a custom profile attribute and it's all working good when i am working with list. importing a subscriber with the custom profile attribute field is populating the same field in all ...
0
votes
0answers
804 views

Journey Builder or Triggered Send with date sensitive send times

I would like to make a journey in journey builder. We have a series of events occurring throughout the year from March to September. There are around 50 events. In the seventh day leading up to the ...
0
votes
1answer
102 views

Injecting HTML into a specific location in email

I'm looking for a way to inject HTML into a specific location in an email. I'm thinking something like a javascript DOM. Essentially We have coupons that use a specific set of variables, lets use ...
0
votes
0answers
115 views

Triggered Emails: Welcome Journeys

In my current setup, welcome emails are triggered when a customer makes a purchase (SOAP call from hybris), and when a customer submits a form on a landing page. Welcome emails do not seem to work ...
0
votes
1answer
128 views

Send information from Marketing Cloud (Cloudpage) to Salesforce

i created in Marketing Cloud a Cloudpage with a formular. If i enter the data to my formular i want to send the data directly to Salesforce and create a sObject automatically. In ExactTarget that ...
0
votes
0answers
346 views

Entry event doesn't evaluate contacts from Salesforce

I have set up a SalesforceDataEvent as entry event for a journey, which is now in testing mode. The entry event is set to fire, each time a Contact in Sales Cloud is either created or updated. Even ...
0
votes
2answers
249 views

Using FOR Loop to pull specific row and all subsequent rows from a lookup

I've been having some difficulty getting my loop to work properly and was hoping someone could take a look. The campaign is a recipient is assigned a tier (in this case 1-8), the audience data ...
0
votes
1answer
44 views

Can we pass information to Marketing Cloud API's without creating a corresponding field in a Data Extension?

I have a Journey configured in Marketing Cloud with an Entry Point set as a Data Extension. All the journey does for the moment is send an email. In the email, I have 5 dynamic/personalised strings. ...
0
votes
0answers
164 views

Alternative of Httpget() in ampscript exacttarget

Below is the code in which i am doing a httpget() and i am getting the result. Set @testlookup = HTTPGet(Concat(@test_url, "&code=", @code, "&name_delimiter=|"), false, 1, @return_status) @...
0
votes
1answer
131 views

Recent Email Sending Summary with Job Name

I need to generate the same report that Recent Email Sending Summary gives, but instead of the email name, I want to show the name you put when you create the "User-Initiated Email Interaction". Is ...
0
votes
1answer
137 views

How can we get tracking information for Sendable Data extensions?

I have a Data extension containing Student Data - Student first name, last name, course, faculty,etc. I have executed Email Sends on this Data extension. I would now like to get tracking data - for ...
0
votes
1answer
68 views

Image attached to Account object to be used in email sent from Marketing Cloud

We are using the Marketing Cloud Connector and need to have Salesforce users attach an image to the Account object (logo). The URL from that image needs to be passed in the synchronized data extension ...
0
votes
1answer
130 views

Journey Builder, fails in 2nd attempt

I have a filtered data extension; which updates every day with new records and update method is Overwrite. Using that DE I created a journey for the user. Below is Audience setting. NAME REM-0020 ...
0
votes
1answer
82 views

Emailing the data extract to users

Is it possible to email the Marketing Cloud data extract to the users instead of using FTP or have it sent directly to salesforce to access in reports?
0
votes
1answer
479 views

Marketing Cloud - Mobile Connect - Outbound SMS

Can put AMPScript that redirects to another page in the SMS template as shown in the figure below? I am try to do this because, I need to capture interactions and POST them to a web service.
0
votes
1answer
180 views

Is there a way to get personalized email preview (thumbnails) in salesforce per contact?

A client has a requirement coming from Silverpop. They want to be able to see dynamic content per Contact when looking at an email preview. Currently in the Salesforce Connector, users are only able ...
0
votes
1answer
302 views

Web & Mobile analytics data in journey

i want to access the data collected in Web & Mobile analytics in journeys, is there any way to access that data inside marketing cloud except the visual we see on the Web & Mobile analytics ...
0
votes
1answer
768 views

Extract data from salesforce/exacttarget views using talend

I would like to know if it is possible to migrate data from a ExactTarget/Salesforce view directly to an Amazon s3 bucket, without having to create a DataExtension, using an ETL tool like Talend. If ...
0
votes
1answer
409 views

_additionalEmailAttribute1 in _Send database

Is there a way to run queries on the additional email attributes. Maybe include them in _Send table or in SendLogging.
0
votes
0answers
70 views

Not able to send email

I have email with AMPScript and data extension. I have email validated, send preview for all records in my DE for the email without any error. When I send email Guided Send or through journey builder ...
0
votes
3answers
308 views

Query for Engagement Campaign

I'm trying to confirm that the query I have written is correct. I'm trying to pull back people from the 3 lists in the query that have not opened an email within the last 6 months to start a re-...
0
votes
1answer
879 views

How to change exacttarget microsite url from http to https

While creating a microsite the default url is getting created as http. Is there any configuration where we can make it https. We have already set the below in admin tab. Require Secure Connections (...
0
votes
0answers
502 views

Data Extensions folder in Marketing Cloud getting crowded - can I bulk move them to subfolders?

We've been using Marketing Cloud in my organisation now for nearly a year. As we send about 20 email sends a day we have roughly 3,200 data extensions sitting in our master Data Extensions folder. We ...
0
votes
1answer
58 views

SFMC: Transferring email builds from existing instance to new instance

Wondering if anybody has had to transfer email builds from one account to another - or perhaps found a way to bulk export emails from the content section of SFMC? Have four years worth of emails I'd ...
0
votes
2answers
536 views

How to delete a filtered Data Extension?

When selecting the filtered Data Extension and clicking the "Delete" button, the prompt appears and asks Are you sure you want to delete____?. When selecting "Delete" the following error appears and ...
0
votes
1answer
69 views

Pulling million records from Data extension?

We have a list of around 30 data extension with around 2 millions records each and 20 columns each data extension. What is the best way of pulling the data and clearing it? Using the SOAP API it takes ...
0
votes
1answer
47 views

How to Bring Activity(Tasks/Evenets) fields in a data extension in marketing cloud

I have a requirement where i want to create a new data extension with the Activity information of a contact record. I had gone to Data Sources-->Set up object and Im able to see Task and Event ...
0
votes
1answer
337 views

Using relational data from Data Designer

I have a question regarding Contact Builder. What exactly does the Help page mean when it says: "The app also links customer data back to the original contact record."? Getting Started with Contact ...
0
votes
1answer
44 views

User Sortable List on Landing Page

I want to display an ordered list of items taken from a Data Extension via a Landing Page. Then allow the user to re-order the items via jquery and save the new order back into the Data Extension. I ...
0
votes
1answer
243 views

How can you programmatically empty a suppression list?

Lists are somewhat more constrained than Data Extensions, but unfortunately, Suppression Lists (as opposed to excluding via DE) are the only way to suppress/exclude subscribers from Journeys. This ...
0
votes
2answers
567 views

Reply To Triggered Send

I am trying to send a Triggered Send email through ExactTarget and have the recipient reply to that email directly to my company Exchange server. i.e. Call ExactTarget API to send the email and when ...
0
votes
1answer
63 views

Distinguishing test sends in Tracking Extract?

I see that Tracking Extracts allow you to "Include Test Sends" but the data doesn't make it possible to distinguish test sends vs. non-test sends. Am I missing something? Will I have to include this ...
0
votes
1answer
171 views

Usage of Profile Center with Salescloud (MC Connector)

This might be a simple question, but I'd like to understand what are the implications of integrating SalesCloud with MC in terms of the Profile Center. For example, if a contact updates his/her ...
0
votes
1answer
87 views

Is it possible to create a universal suppression audience?

So, I'm trying to create a suppression/exclusion for specific users that can automatically be suppressed from emails without having to manually select that table/DE to each Campaign. For example, I ...
0
votes
2answers
2k views

How to pull data from Data Extension to be displayed in Landing Page?

How to pull data from a specific data extension that can be displayed on a Landing Page using Ampscript? On the email I have this Ampscript which displays the Balance Points once sent on the Email ...
0
votes
0answers
211 views

Recording Unsubscribes without Unsubscribing?

Scenario: We have a custom subscription center that is handling all subscriber preferences. 'Unsubscribing' from a communication type (or all communications) is actually managed by a Data Extension ...
0
votes
1answer
55 views

Dynamically Populate LoopupRows()

How could I retrieve values from several columns that are in a row and there various combination of values (key1 = col1, col4, col5), (key2 = col3, col5), (key3 = col3) I have a Data Extension with ...
0
votes
0answers
645 views

Marketing Cloud Web Collect - 200 OK but displaying “An error occurred updating the data extension”

Basically we use Web Collect on our project but for testing sake, we try to include the form parameters in the URL to pass the inputs to the Data Extension (yes, DE and not List) We're using the url: ...
0
votes
1answer
155 views

Updating contact from unsubscribe to subscribe

New to Marketing Cloud, the organization is not yet hooked up to salesforce--how would I update(automated) contacts who previously unsubscribed but now has opted in.
0
votes
1answer
92 views

Other way to track clicked links in mails? without Link-Level Engagement Splits

I try to track if certain link in an email is clicked. I thought best practice is to use Link-Level Engagement Splits. But we are not allowed to have the "wait" period before the "decision split" in ...
0
votes
1answer
87 views

Create an automated, daily send of previous day email click activity heatmaps

I've not seen anywhere in SFMC where it's possible to do this, but I'm hoping that there's some method I've just not discovered yet. What we would like to do is to either add a step to automations ...
0
votes
1answer
864 views

How to associate campaign id with campaign name in Marketing Cloud ExactTarget

I'm pulling a data extract tracking file from ET which has a campaign id column. The values in this column are just numbers. How do I find out what campaign name associated with what campaign id?
0
votes
1answer
134 views

Automation Log in Marketing Cloud location?

Can somebody tell me where can i find the automation log from automation Studio within the Marketing Cloud? I am unable to find this file, or a resource to direct me to the file.
0
votes
1answer
564 views

Data Extension Extract Compression

I'm scheduling data extension extracts via the SOAP API. Some of the generated files can be large. Is there an attribute I can set in the request to specify that the file should be compressed? I'm ...
0
votes
0answers
54 views

Getting this crash in Salesforce MobilePush SDK

I'm getting the following fatal exception reported from the ET SDK, is there something I can do to avoid this happening? Fatal Exception: java.lang.NoSuchMethodError: Ljava/security/cert/...

1
51 52
53
54 55
58