Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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¿how do i update a subscriber's attributes with the values i already have in some variables in ampscript?

how to update a subscriber attributes with the values I already have in some variables in ampscript %%[ var @x set @x=1 /* Crear el objeto del subscriptor */ set @subscriber = CreateObject( "...
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32 views

Convert Julian Date in a string to Gregorian Date format [closed]

I have a text field that contains a string of two julian dates and a hyphen. Example:20140-20160 Structure: YYDDD-YYDDD I need to be able to output the two julian dates into two date type fields. ...
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28 views

ClaimRow function - dynamic Coupon Data Extension Name

On the community I have found some information about how to work around the limitation of "hard coded" data extension name in the ClaimRow function. As reminder, when claiming a row, the ...
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26 views

DataExtension.Retrieve() returns undefined

I'm trying to get this variable in my cloudPage ("allDataExtensions") to return an array of all data extension objects in my org. The original formula I was using was as follows Original ...
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31 views

fetching Dataextension headers using Soap+ssjs

I get no error, my cloud page keeps running <script runat= "server"> Platform.Load("core", "1.1.1"); var username = 'abc'; var password = 'xyz'; var ...
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28 views

SQL query not updating the target data extension

I am trying to run a sql query in Automation studio MC for syncing my Sync DE( Contact_salesforce) to a local DE. I want to send email to tht=at local DE in the next automation. But I am facing issue ...
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33 views

Marketing Cloud Attribute Value

Having trouble understanding AttributeValue and have few questions: Is this like system attributes? Different to the Attribute and Attribute Groups you set in Contact Builder? i.e. Adding new ...
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68 views

deseo poder recuperar y actualizar los campos de _EnterpriseAttributes de un suscriptor en AMPSCRIPT, ya que no conozco mas lenguajes

(Title Translation via Google Translate: I want to be able to retrieve and update _EnterpriseAttributes fields from a subscriber) deseo poder recuperar y actualizar los campos de _EnterpriseAttributes ...
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23 views

How to Upgrade TLS to the last version on Marketing Cloud?

I came from this thread TLS Upgrade on Marketing Cloud where I can see information about the impact of the deprecation of TLS 1.0 but I can't see concise instructions to upgrade TLS on demand. How ...
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29 views

InvokeUpdate not working in Marketing cloud all subscribers

var @sub, @updateStatusCode, @updateStatusMessage, @updateErrorCode SET @EmailAddress = emailaddr SET @SubscriberKey = _subscriberkey if RequestParameter("submitted") == "...
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42 views

Is it possible to execute ampscript or ssjs onchange via checkbox check/uncheck

As I wrote in the question title I was just wondering if a block of ampscript & ssjs combined code can be execute on change via checkbox check/uncheck? <input name="TopicID" type=&...
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34 views

How can I check my JSON object contains a string?

I am using SSJS to check if the variable event in my JSON object contains a string but am struggling to get it working. Here is my code var jsonpost = Platform.Request.GetPostData(); var payload = ...
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29 views

Retrieve ResultMessage Object - Default Response of 'OK'?

I'm noticing that for request IDs that show a messageErrorStatus of 'The subscriber ExactTarget system status is held' in response to the DeliveryRecords API (https://www.exacttargetapis.com/messaging/...
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31 views

Integrating Marketing Cloud with Sales/Service Cloud

Currently, we have our Marketing Cloud org connected to Sales Cloud org using Marketing Cloud Connect and everything seems to be working fine. However, there is a new requirement where we also need to ...
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22 views

Marketing Cloud Query Activity

I have tried to run the below query in marketing cloud and it has thrown below error. "error saving the query field.an expression of non-boolean type specified in a context where a condition is ...
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28 views

Is possible to increase timeout for automation studio?

I have several SQL activities that are facing timeouts and I would like to know if it is possible to increase the time to get timeouts and why? Thanks
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29 views

Access permissions for hidden subfolder in Shared Data Extensions

How can I - having the Administrator and Marketing Cloud Administrator roles - find a subfolder in Shared Data Extensions folder if the subfolder has no view rights to any child or parent business ...
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1answer
32 views

Can't Save Exclusion Script on Triggered Send

I'm attempting to input the following exclusion script on a triggered send in Marketing Cloud. However, whenever I attempt to do so, the exclusion script will not save. I'll click 'Save' and then '...
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19 views

Uniqueness of TriggererSendDefinitionObjectID

I'm trying to create an automation that will report on the performance of certain metrics for emails that belong to a Journey. What I want to know is how unique is TriggererSendDefinitionObjectID when ...
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33 views

How to populate rows of a DE in email body [closed]

I am trying to populate DE row's in email body . Ex , First Name , Last name and Email address from a DE to the email content . I would like to have it populated through a script as with standard ...
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48 views

Data from _SENT data view not ready when I need it

I have created a "daily sent" email that gets it's content from data pulled from the _SENT and _JOB data views. The query runs at 4:00 and with most emails finished sending by about 2:00 it ...
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1answer
27 views

Salesforce Marketing Cloud RetrieveSalesforceOgject

I am planning to use Marketing Cloud Journey Builder to send emails based on case status changes in sales cloud. We are connected with MCconnect. Apparently I need to use RetrieveSalesforceObject ...
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14 views

How to add contacts which were in older journey version into the new active version of journey :sfmc

We have a journey for which data is coming from website. We created journey version 1 so that all the contacts which were get added inside the DE will get the emails. Now we need to update our journey ...
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1answer
70 views

Restricting access to limited data extennsions in journey email test and preview

I have a user role that has only permission to create and edit email in email studio but can't see any data extensions or subscriber data. But, now I have to give them access to journey builder and ...
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1answer
38 views

What are allowed characters for the image names in SFMC?

I am working on a project that uploads the images via API and we are wondering what are the allowed characters for Image Names in SFMC? It would be great to know what is the allowed length of the ...
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3answers
31 views

AMPscript dynamic content with multiple options

Trying to build out a piece of dynamic content where a different bit of copy will display depending on a users loyalty points. With one variable the following works: %%[Var @Loyalty Set @Loyalty = [...
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47 views

Cloud Pages - API request inside of an IF statement

I'm using the following code in a Cloud Page to submit an HTTP Post request. I was able to get the Script.Util.HttpRequest() methods to work on their own. But now I want to only submit the request if ...
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63 views

Salesforce Marketing Cloud - Making REST API Call to send data from marketing cloud to External

I have coupon details in marketing cloud . Once email is sent out of Marketing cloud via journey,i need to send email sent date to external . Post journey acitivty i'm planning to trigger ssjs ...
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41 views

Why are JobIDs missing from _Job Data View?

We have pulled out email history from _Open Data View. However, for most records - TriggererSendDefinitionObjectID is empty. To understand which email was opened, we had no choice - but match on ...
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1answer
29 views

ClaimRow function not working when using twice in the same Email Send

I am using regularly the ClaimRow() function in many of my sends for assigning coupons to my subscribers. As I have to be able to assign more than one coupon to my subscribers from different sends, I ...
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17 views

LogUnsubEvent with Marketing Cloud Platform SDK for PHP

Is it possible to log an unsubscribe event with Marketing Cloud Platform SDK for PHP? I found this method: https://developer.salesforce.com/docs/atlas.en-us.noversion.mc-sdks.meta/mc-sdks/subscriber-...
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2answers
42 views

Ampscript SSJS Error Internal Server Error

I created a ampscript to embedded into cloud page to update the object in Salesforce. Here is my Cloudpage landingpage: <!doctype html> <script language="javascript" runat="...
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1answer
38 views

Is Web Collect functionality in Marketing Cloud still supported?

Do any of you knows if Web Collect functionality in Marketing Cloud is still supported as of today? Thank you!
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19 views

Data Extension Fields Coming Empty in Custom Activity Journey Builder

Journey Builder Custom Activity Integrations App Description We are getting errors in Journey Builder custom activity. When we run journey, dynamic fields doesn't populate in the custom activity app. ...
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15 views

All the sender profile is not showing in journey builder message configuration

The number of sender profile under admin section is more when compare to list of sender profile shown in the journey builder message configuration. Kindly help me out in finding a solution for it.
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25 views

Journey builder Custom activity Data Extension Fields Error

Journey Builder Custom Activity Integrations App Description We are getting errors in Journey Builder custom activity. When we run journey, dynamic fields doesn't populate in the custom activity app. ...
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1answer
25 views

Marketing Cloud Connect Sync sudden stop

We have configured marketing cloud connect between Service Cloud and Marketing cloud respectively and is working properly for the past 6 months. However we found out that last June 22, the synching ...
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1answer
17 views

Cannot reply to outbound messages MobileConnect SFMC

We have an account where the Mobile Connect was set up long time ago and haven't been used for some time. We recently realised that we can't reply to any SMS sent by the AU shortcode. Is there ...
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29 views

How to get html form input hidden value which is rendered from Javascript on click function to lookup DE and pre populate form selections

I have a cloud page A that has Javascript and another cloud page B which has HTML, AMPscript and the cloud page A is called in cloud page B as src (<script src ="%%=Cloud Page B's URL=%%"&...
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1answer
46 views

Compare current time (hours) with time range in Transaction SQL

I need to capture the time of a file drop in an automation in SFMC in hours. So, I think I will have to capture time stamp as now() in hours. Then I have to compare the current hour to a time range, e....
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19 views

Bounce invalid email timing

In one Journey Builder, we have the need to use an engagement bounce after 24 h from the email send. As stated in the documentation, the best practice is to wait for the bounce at least 72h. Our ...
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27 views

Marketing Cloud Tracking RedirectTo Links

I have made a dynamic email with links that utilize the RedirectTo function. When I review link tracking, in the interface and also in impression region tracking, there are links with alias tags that ...
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1answer
28 views

Exclusion script using Journey Entry data

I have a Journey which inserts all my Orders, after 6 hours of wait time I want to send an Abandoned Cart email to the customer. To achieve this I plan to exclude any "status!=pending" rows ...
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1answer
11 views

Reintroduction of Contacts that could be processed by deleting contacts

This is my question: For example: I make a backup of number X records on the synchronized Salesforce Account. Then I pause the Synchronize Data Sources and so I start Contact Deletion in the Marketing ...
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15 views

Trying to build a data extension where I limit recipients to those who've selected only one value from a picklist

I am trying to build a data extension for contacts who have selected one option on a picklist on a form. The picklist has roughly 70 different options to select from, and I'm only looking to collect ...
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1answer
39 views

One-to-many insert/upsert from landing to separate DE's

I'm bulding a preference center and having trouble with writing into two separate DE's. We have two DE's: Newsletter_Subscribers (EmailAddress, FirstName, LastName, OptIn, Country, IPAddress, ...
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20 views

Extracting and exporting (file transfer) SQL query from automation/data extension in Marketing Cloud

There is a database extension in salesforce marketing cloud that I need to export from the automation. I didn't create the DE and am unsure how to export it for use outside of salesforce marketing ...
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1answer
40 views

Send a transactional message via API with automatically created unique identifier

I want to be able to do transactional single send (password reset) via an API using this endpoint https://developer.salesforce.com/docs/atlas.en-us.mc-apis.meta/mc-apis/sendMessageSingleRecipient.htm. ...
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1answer
27 views

Marketing cloud API (POST /interaction/v1/events) - Multiple entries

I am trying to inject contacts via journey rest api from cloud page. It seems to work fine if it is unique record, but if the contact already exists in a journey, the cloud page does not throw an ...
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35 views

SFMC AMPScript Lookups in Multi Org Child Business Unit

Trying to use AMPScript to do a lookup in an email to populate various data. I'm using the synced data extension name, which because I'm using a multi org connector I'm getting this error message. The ...

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