Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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2
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1answer
32 views

Update Data Extension in Contact Builder

I would like to know if the use case I am trying to build is feasible. In Journey Builder I have a Standard Data Extension as Entry Source that contains all the data needed to be used in the journey. ...
1
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1answer
37 views

How often is MobilePush SDK data synced back to Marketing Cloud?

As the title states, I want to know how often does the MobilePush SDK sync back data to Marketing Cloud? For example, if I create a custom attribute in MobilePush Demographics and populate it ...
0
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2answers
44 views

Query timing out due to the number of records from the data extension

I have a Data Extension with over 430.000.000 records and I'm trying to do a basic select query but due to the number of records , it is timing out. What options do you think I have? SELECT ...
0
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1answer
26 views

Einstein AMPscript string comparison not working

In our localized product recommendation display we want the button text to have the language in which the recommendation is rendered. I've written some Einstein AMPscript to capture the countrycode of ...
0
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0answers
20 views

How to updated the content (Add records one by one) in content block using SSJS with AMPScript in Marketing cloud?

I have done add functionality to store content in content block using ssjs. But i need updated functionality, Means whenever we give the user require info in the web form, then submit. So the content ...
1
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0answers
27 views

Einstein Email Recommendations the same for everybody

During our Einstein implementation we noticed that the recommendations are the same for everyone we preview the mail on. However, when I look at the Reporting tab in Email Recommendations and view ...
0
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1answer
25 views

Journey Builder: How to use Wait by Attribute using Contact Data

I have built a journey which send an email the day before of an event. To do this, I have chosen a Wait by Attribute using Contact Data due to the date of the event may change. The journey can ...
0
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1answer
23 views

Error on data extension InsertData AMPScript function

Could someone explain below error? InsertData Function is not valid in content. This function is only allowed in a non batch context I am trying to insert some data into logging Data Extension at ...
0
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1answer
20 views

Tutorial for creating a landing page imitating the subscription center [closed]

I am looking for a detailed tutorial for building landing pages for users to opt-in and out of communications, including the publication lists. This pages should almost imitate the behavior of the ...
7
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1answer
59 views

Are one-to-many relationships in my contact model reliable?

I briefly describe the contact model I have built in the Contact Builder. I have taken the Marketing Cloud Consultant course in which the lecturer stated a few exceptions where things do not work as ...
0
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4answers
61 views

Extract unsubscribes

I need to export all our unsubscribes in Marketing Cloud and I'm having trouble doing this. I have tried exporting All Subscribers, but due to the volume of records ~15M Marketing Cloud takes almost ...
0
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1answer
27 views

Is there a limit for the subdomains created on microsites?

I'm creating a Microsite in Marketing Cloud using the URL from the sender authentication package purchased for the business unit, and I can see something like: http://myurl.com/[...
1
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0answers
30 views

Is there a reason why MMS isn't supported in journey builder? [closed]

Just hoping for some insight on why MMS isn't supported in a journey. The functionality to add images would be helpful in our journeys, but seems like we cannot add them in its current state. Is there ...
0
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0answers
40 views

Inserting data via Rest API not working

I am trying to insert data to a data extension but getting below error- { "message": "Primary key 'SUBSCRIBER_KEY' does not exist.", "errorcode": 10000, "documentation": "" } Please see ...
0
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1answer
48 views

Need help with AMPscript code

can someone help me to write a code that will retrieve a salesforce object. The name of the field in SF is: Preferred Contact Time The name of the field in MC synced is: ...
0
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2answers
49 views

Cannot redirect to a WEB URL from push notifications

We need to build a push notification that redirects to a web link when you click it. Anyway, when I create a push notification from the content builder, I have an option to select an open behavior, so ...
1
vote
1answer
92 views

SSJS - HTTP GET for API

I am trying to return an array of Event objects using SSJS HTTP GET with an authorization bearer header. This is my current script but it isn't loading anything. Would anyone be able to assist? I am ...
2
votes
1answer
66 views

Unable to process HTTP return codes except 200

We are having an integration with an external REST API which we are invoking from a SSJS script hosted on a cloudpage. We have tried couple of ways to invoke the API Call - Script.Util.HttpRequest &...
0
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0answers
21 views

Are You Noticing Data Extension exports are blank or do not download completely?

I'm starting to notice that Data Extension exports from "Subscribers" in email studio are coming in completely blank (not even a header row) or only partially downloads the data (10% of entire DE). I ...
0
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0answers
18 views

Smart capture forms - is there a way to bulk upload information in same field?

We're looking to streamline a process that involves members of the business without access to SFMC. I want to set up a smart capture form that another member of the business can then upload a list of ...
1
vote
1answer
25 views

AMPscript: Including Ordinal Indicators In Date Formatting

I have an automated email that will be sent every month and I'm trying to get the expiry to reference the last date of the current month formatted to read 31st January, 2019 or 28th February, 2019. I'...
0
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2answers
33 views

Data View: Only count the JobID without TestSend

Is there a way to count with SQL the sents excluding the jobid from test sent? My sintax below: SELECT DATEPART(yyyy,GETDATE()) AS [Year], 'BU1' AS [Business Unit], COUNT(*) AS JobID, DATEPART(m,...
1
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0answers
30 views

Tokenized Sending in Marketing Cloud

Does anyone know if setting up tokenized sending in marketing cloud is a one-time instance or would I need to set that up each time I trigger the API?
0
votes
1answer
33 views

Marketing Cloud Push Notification not received on Android

I have implemented the Marketing Cloud SDK in an mobile application using the Marketing Cloud cordova plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin) and i have contacts being ...
1
vote
1answer
24 views

Is there a way to track the amount of Opens of a specific email from specific contacts?

I am trying to measure how many times did each subscriber opened a particular email. I find metric for Opens vs Unique Opens, but for all the subscribers targeted, and not for each subscriber ...
2
votes
1answer
279 views

GDPR: What happens to deleted contacts re-entered through imports

Our customers would love to have GDPR-compliant contact management on their Marketing Cloud. We have enabled Contact Deletion on the account via Contact Builder's Contact Configuration. The deleted ...
0
votes
2answers
42 views

Set @subject = “The road is yours” is executed but if else conditions are not executed

%%[ var @subject set @subject = "The road is yours" IF City Name == "Hongkong" AND Locale Value == "hk" THEN set @subject = "您即將擁有上路接受派案賺錢的大好機" ELSE set @subject = "The road is yours" ENDIF ...
0
votes
2answers
39 views

Mobile Push SDK Opt-in status

We are in a process of testing new functionalities for our Mobile Push implementation. We can set standard and custom attributes via the SDK using sfmc_setAttributeNamed but we have some issues with ...
0
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0answers
24 views

Journey builder cross object data

We have a custom object "Coupon" in Sales Cloud. This object has Contact lookup field and 'coupon code' text field. When Coupon record is assigned to a contact, s/he will become a campaign member (...
-3
votes
1answer
42 views

How to create a Sendlog functionality using in AMPScript [closed]

Whenever an email is sent to target audience , client wants to know which email has been sent to customers and at what time its sent. Kindly provide a solution for it.
0
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1answer
25 views

RowCount LookupRows Function - Max 2000 Rows

I am using the following AMPscript: SET @c10 = RowCount(LookupRows(@De1,@band,@value10))to retrieve and set the count of the number of rows in a DE. I have now run into an issue where I need to count ...
6
votes
1answer
79 views

OAuth Authorization Flow for AppExchange Packages

I'm trying to understand the tenant endpoint and credentials flow for the 'authorization code' grant type used by installed packages that are published on AppExchange. I have this flow working well ...
-2
votes
0answers
31 views

How to extract data from email tracking in Marketing cloud with Python API

I need to automate a task to download data from Email tracking. I created a App and connected on api with python using lib FUELSDK, but I didn't find anything about how to extract this information . ...
1
vote
1answer
48 views

AmpScript and JavaScript w/Cloud Pages

My objective is to insert the subscriberkey into a data extension on JavaScript onclick event. I do not see any viable documentation that works. I've tried passing AmpScript variables to Javascript ...
0
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0answers
27 views

Distributed Marketing Business Unit Issue

I am trying to configure distributed marketing and in the very first step I am running up against this error when adding a business unit: Error: You do not have the required permissions to configure a ...
1
vote
0answers
21 views

How to query Failed Email Sends over each business unit?

I have a request asking to send out an email with the failed send JobId's (lookback last 2 days) - I would like to automate this process by logging the failed send data to triggered send data ...
-1
votes
1answer
50 views

Can i get specific value from string using ampscript

I am having a string and I want to get a specific value from it. @string = "[ewqewe]wwerc:[value1]&31545415151|erertrtc:[value2]&nbmnbmn|uiuoiuoioioc:[value3]s:[value4]pupup[vfdvdfv]...
-2
votes
1answer
28 views

How to store the content in content block using AMPScript in salesforce marketing cloud? [closed]

How to store the content(FN,LN,Email) in content block using AMPScript through landing pages?
2
votes
1answer
45 views

Syncing Person accounts

when the MC connector is installed and when there are Person Accounts on the Salesforce org, we have to sync the Contacts AND the Accounts objects in SFMC, because most of the time, we also need ...
0
votes
0answers
13 views

Renaming Attribute in Triggered Send Data Extension

I have an active triggered send data extension. Now, I want to rename one attribute in it. I tried renaming the attribute as we do it for standard/normal data extension, but it failed all the time. ...
-2
votes
1answer
74 views

AMPScript to create Campaign Member

Using AMPscript, I need to check if the form submission is an existing SF Campaign Member. If not, I need to create a new SF campaign member record using AMPscript. %%[ var @id, @row, @campaignId, @...
0
votes
1answer
24 views

Help debug MobilePush send

I am trying to use Triggered API to send a Push notification. Can anyone help me debug what could be wrong with this simple code? I have the right Client Secret and ID as well as mobilepushlistid. %%[...
1
vote
1answer
39 views

How to get only the records of last month by SQL

I have a report automation that run every first day in the month with the System Data View; i want always get the last month, but i have problem that the syntax that the updates the two months ago ...
0
votes
2answers
49 views

Salesforce Data as Entry Event - System Generated Data Extension is not getting updated

I have a journey that is using Salesforce Data as the entry event. SFMC automatically creates a data extension for that journey and automatically links it in Data Designer in the Sales and Service ...
2
votes
0answers
30 views

Programatically access/notify on Failed Salesforce Send Emails from Marketing Cloud

My organization has had some problems in Marketing Cloud with scheduled Salesforce Send Emails failing (due to issues such as Sales Cloud reports used as audiences timing out). While we're working to ...
0
votes
1answer
18 views

How to send an email one day prior in journey builder? and how to retrieve SF data using AMPSCRIPT? [closed]

How can I send an email reminder one day prior through a journey. The Entry source is Salesforce data. Also I want to know how I can retrieve the content of that field to include it in the email using ...
0
votes
0answers
23 views

Can we disable MemberInfo and Subscription Centre restrictions?

I have previously disabled this in the past for clients, however my most recent request to Salesforce have responded saying the only way to achieve this is by disabling CAN-SPAM on the account. Is ...
0
votes
1answer
21 views

I'm attempting to union 8 Data Extensions in Marketing Cloud but I'm getting errors on the syntax

I have 8 data extensions that I want to union all into one master data extension. All the column headers are the same for each DE and the master DE. The only differences in the 8 DEs are the records....
4
votes
1answer
57 views

Error creating an email send definition with a suppression list - SFMC SOAP API

I am running into issues attempting to create an Email Send Definition which has a suppression list / OptOutList using the SFMC SOAP API. However, I am able to create send definitions with source and ...
2
votes
2answers
59 views

find the path of a data extension for a SQL Query

I need to find the path of a data extension that I use in a SQL Query. I can find the name of it but because the data extension structure is very messy is hard to find it. Is there a way in ...