Questions tagged [marketing-cloud]
The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.
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Marketing Cloud: Add QR Code to Email and Update Data Extension Column when code is scanned
My use case is the following: For an event, I want to sent an email with a QR Code to the contacts who registered for the event. I will use a single-send-journey.
All contacts data are stored in a ...
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45
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emails in Queue - Triggered Send Interaction
I'm not sure what happening with emails that were in queue when trigger send was paused. I've found the information that if emails were in queue no longer than 3 days they will be send, and if it be ...
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55
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Measure SMS consume by month
I am new to Salesforce Marketing, i want to discover how to check the SMS messages sent by month.
I need to prevent the organization to consume more SMS messages than what is stated in the company ...
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57
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Run SSJS Activity from External System
I have a script activity in Marketing Cloud that processes data from a Data Extension. The requirement is to run this script and save the results in a DE every day, not at a specific time/hour, but ...
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Creating a last modified date for a data extension copy of a data view
Can I have a created date and last modified date as field names in a DE where the last modified date of a record should change when the automation gets new data from the data view for that record?
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Paused journey and activated new version - what happens to paused?
What happens to the paused journey once I activate a new version of the journey?
It's current staying paused but will it just resume automatically after 14 days and will be finishing or do I need to ...
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63
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Query to find if a value in one DE column is present in comma separated string from different DE
I have 2 data extensions, in first DE I have a column called 'Products' (which holds only one product name) against a customer record and there's second DE which has a column called 'ProductRange' ...
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33
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Ampscript condition else/if, how do we show a multiple list condition with 2 same values but different last word?
I have DE lists like this for "Fruits" category:
"Apple", "Apple Ba", "Apple 2", "Apple red", "Apple green", "Apple CA", "...
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126
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Marketing Cloud, Decode qs URL Parameter in Cloudpage
I am creating a Cloudpage in Marketing Cloud that is meant to grab the 'qs' URL parameter, decrypt it, and parse the response to show attributes like email address, etc. of the subscriber.
I am ...
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23
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Mobile Connect Reporting - Hidden data vidws for device type / operating system
I am trying to understand what mobile devices our customers have (Smart Phone vs Non Smart phone) so wanted to know if there are any hidden data view fields that store this information around the ...
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47
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Marketing Cloud - Opening a link when user clicks on the image of an In-app message
Is there a way to open open a link by clicking on the IMAGE of the In-app message? We would not like to use buttons.
In the picture below, the red area is the image I used in the message, and the gray ...
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Marketing Cloud - Making the image of an In-app message fill the whole screen
Is there a way to remove the space around an In-app message's image and make it fill the remaining space?
I have removed the title, description, and buttons of the message, but the space around the ...
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getting wrong rendering in Image over image using HTML [closed]
I am trying to add one image over another image, however i am unable to do so , while previewing and testing, it's rendering correctly however in outlook it's getting misplaced
Please can someone help ...
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Automating the removal of business units of disabled users
I have seen in some past questions on this topic that you had to manually remove business units from a disabled user.
Considering this itself is time intensive, paired with the fact that my filter of #...
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48
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Using SQL to get unsubscribed contacts from journey
I am attempting to pull in people who have unsubscribed from a Journey Builder Email Activity.
Is there anything in my query that will cause the following error in query studio?
Query failed during ...
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33
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SFMC || User || programmatically gernerate TEMPORARY CODE
I had a scenarion where I need to give access to set of users access for a limited time of few hours/a day but only on certain days.
So I use "TEMP CODE" approach, wherein I need to keep ...
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67
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Authentication API call for V1 access token doesn't work in Marketing Cloud?
I'm trying to get the v1 access token from a legacy package . Reference this DOC
It is pretty straightforward
POST https://YOUR_SUBDOMAIN.auth.marketingcloudapis.com/v1/requestToken
Content-Type: ...
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32
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Can CONCAT & LOOKUP function calls be stored in a data extension
I'm working on a POC to significantly reduce the lines of repetitive and lengthy Ampscript code for folks in my company that build our very complex emails which have tons of dynamic data, multi-...
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22
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UpdateSingleSalesforceObject and multi org connector
We would like to capture preference modifications from the cloud page and set them near real time in salesforce custom preference object.
As the function UpdateSingleSalesforceObject do not have any ...
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41
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SFMC SQL Transpose Columns to Rows
I have counts against different segments in a DE that is to be picked up daily by Datorama. Incremental increases will be visualized in dashboards. I need to transpose the columns with the counts to ...
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74
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PDF from SFMC Cloud Page?
I am looking for a way to use Cloud Pages to build a PDF. Use case: User gets email with a link "click here for account summary" and the info needed to build the account summary is in a DE. ...
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26
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SFMC FuelSDK-Node is missing documentation
I'm trying to use the FuelSDK-Node to perform some CRUD operations on a Data Extension. I'm not able to find any documentation except for the Readme on the GitHub page.
I was trying to use below ...
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51
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Does the API call trigger by just Cloudpage preview?
I have a cloud page where I have an SSJS script that triggers the API call. When I preview this page using cloudpage preview, I get an error saying the are errors in the cloud page, although this ...
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2
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65
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How to create a Task on Contact from Marketing Cloud if MC Email is Hard Bounced [closed]
I am new in Marketing Cloud and did go through some docs(Mostly config stuffs). Our Customer has given me requirement where they want to create a Task for Contact Owner if email is send to Contact ...
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86
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Marketing Cloud SDK crash 8.0.8 and then On upgrade to 8.0.11 - Please add correct version of MarketingCloudSDK.bundle, Added version: 8.0.8/8.0.11
We have been using 8.0.8 build and it was working fine till yesterday but all of the sudden, our Nightly builds releasing to TestFlight start crashing. So we have tried to update our SDK to 8.0.11 ...
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50
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How to limit Send of an email to 1000 subscriber only using ampscript
I am trying to limit my email send to 1000 users in the last 24 hours means if my email has been sent 1000 times or 1000 users in single day then it should not do any further send.
To implement this, ...
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2
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59
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sql default value on join
I have a sql query taking everything from one table (sdrcraw) and populating it in a 2nd table. The 2nd table has an additional column called 'local' and this gets populated with a join on country ...
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170
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Marketing Cloud SDK crash 8.0.11 Crash with error: Please add correct version of MarketingCloudSDK.bundle
I was previously using Marketing Cloud sdk 8.0.9 with MarketingCloud.bundle 8.0.8 which worked fine but my testflight build started crashing with error:
Please add correct version of MarketingCloudSDK....
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59
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Merging Data from 4 SFMC Data Sources into 1 DE
I'm trying to merge various fields from our synced data sources in SFMC.
For Account_Salesforce, Contact_Salesforce, and Program_Roster__c_Salesforce, the relationship is the account ID, but they are ...
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92
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How to trigger a Journey API Entry event with AMPscript and server-side JavaScript [closed]
I want to input the user's mailbox on the cloud page, click the send button, and the user's mailbox will be recorded in DE, and then trigger a journey to send mail to the user in this DE. The DE part ...
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68
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Sending a mobilepush message to specific device in marketing cloud
We've tried to send a message to a specific device, which we can specify via the device's system token on journey's decision split.
But the result was that it's sent to all devices the contact owns.
...
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45
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SFMC SMS Next keyword replies
I am looking to send an SMS and when they respond send them an answer. I have the next keyword set up and I can customize answers based on if the reply is Yes or No.
%%[
var @response, @validResponse
...
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46
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How to keep AllSubscribers email address up to date when unique identifier is a subscriberkey
Background: In our use-case, a unique identifier of a customer is a SubscriberKey. We DO NOT HAVE salesforce.com connected to SFMC. SFMC is running independent.
We get all contacts in a ...
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55
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How to setup threshold for triggered sends using ampscript in SFMC
Is there a way to set certain threshold for triggered sends in ampscript for 24 hours and error out sends if it exceeds the threshold using ampscript, the Sendable DE values are not helpful since it ...
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71
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Is it possible to bulk create folders in Marketing Cloud?
My company sends multiple marketing emails per day, and as a result we like to organize our campaigns into daily folders. However - we currently create all of these folders manually, and it's a very ...
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50
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Is possible identify a journey using a link in the mail?
I just want to know if there's a way to know which journey has sent an email, if there's anyway to track back the mail to the journey using one of the links in the mail.
Or if there might be another ...
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47
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Can Marketing Cloud subscribe to an Event Bus?
Does anyone know of a way to subscribe to an external Event (Pub/Sub) to bring data into Marketing Cloud? Is it possible to do this? I've looked into Event Notification Service (ENS), but it seems it'...
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46
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Cloudpage not able to catch subscriberkey
I had followed this trailheadand the github code. Successfully apply to one of my org, but when I'm trying to copy to the another org, somehow it's not working.
I had adjust the variety of cloudpage ...
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32
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Add Contacts Button Missing - Salesforce Marketing Cloud Contact Builder
I want to manually add contacts in Marketing Cloud Contact Builder, however I don't see an Add Contacts button anywhere.
When I load up the All Contacts tab an Add Contacts button shows up but then ...
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96
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Update Marketing Cloud Automation tasks with SOAP API
I'm having some issue with something I'm trying to do using SOAP,
What I want is to add a Task to an existing automation, the documentation shows how to update the name but nothing else. I want to add ...
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72
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How to disable tracking for all emails?
Is it possible to disable tracking for all emails, both the future ones and the current ones (in the journeys and single sendouts)? I would like to stop tracking clicks and opens for some time
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How to track mobile numbers who revert with START keyword to re-optin
can someone tell me how to track the 'Mobile-Optin' Keyword using dataview in marketing cloud? When a person receives the SMS, he will revert with 'STOP' to optout (which I'm able to track using ...
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Salesforce Marketing Cloud File Organization
I'm trying to think if there is anything in SFMC where if I start moving things around and folders around, it could break existing automated emails. I inherited a SFMC platform that is chaos. While it ...
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How can I create a File Transfer Activity in Automation with File Action is "Move a File From Safehouse" by API/SSJS in Marketing Cloud?
I have an SSJS code script that can create a File Transfer Activity but by default, it's made File Action is "Manage File" so how can I change it to "Move a File From Safehouse". ...
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35
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(iOS) Issue concerning system token using Cordova plugin
I am developing a mobile application using Ionic and I've tried to include the MC-Cordova plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin).
The point is that I have everything ...
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26
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In some rare cases in app offer appears immediately on app startup despite event delegate configuration
Problem
We have implemented MarketingCloudSDK iOS (v8.0.8) according to documentation. One of critical requirements for the app is to have full control of when in-app offer appears. However, in some ...
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100
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SFMC marketing cloud - subject line contains special characters not showing up
I am trying to send an email with the following text in the subject text:
A closet refresh is calling 👕
with this subject text, the SFMC UI is not able to show the subject.
Any help on how to handle ...
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49
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Export Product Catalog from Personalization (formerly Interaction Studio) into a DE in Marketing Cloud
SF support have said the ability to export the entire Catalog is a product limitation they are aware of and it is on the roadmap for a future feature release but cannot provide timelines.
Has anyone ...
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2
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59
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Marketing Cloud data migration and tracking data
A customer has been using Marketing Cloud with data imported from an external system. This data is to be migrated to a new SF CRM which will become the new source database via the MC connector and ...
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SQL - Email sub counts for specific dates (active)
Hi I received a request to get email subscriber counts by brand via SFMC. Counts on Specific dates (Active ONLY) for these dates 5/29, 7/2, and 7/30. I wrote the below query but am unsure of how to ...
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