Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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19 views

What is ConversationID within the _SMSMessageTracking Data View?

I'm just looking for more clarification on the ConversationID field within the _SMSMessageTracking data view. I believe the field serves my purpose (i'm looking to tie an inbound text to an outbound ...
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1answer
55 views

SFMC JB Custom Activity | Extract values from DE directly into custom activity config?

I have a simple question that needs a definitive answer. I've created a DE with 3 fields. SubscriberKey, FirstName, LastName I want to bring these fields into my config.json and post them to my ...
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2answers
31 views

Creating DE or Audience based on email link clicks? [closed]

I have a requirement. Whenever someone clicks a link in an email sent, an audience or a Data Extension needs to be created.Is this possible using Automation Studio? If not is there a specific ...
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1answer
51 views

Insert form fields in a data extension with AMP Script

I'm very new to AMP script and I'm having trouble setting up an HTML form in cloud pages that can pull all the record information in a DE. I also then want to use the DE to trigger an email. The form ...
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1answer
53 views

How do we force Email Studio to use the supplied email address in the data extension even with an existing Subscriber Key in the All Subscribers List?

My question comes from the fact that when sending an email with a Data Extension as the source, Email Studio pulls up the related existing Subscriber Key in the All Subscribers list to get the email ...
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1answer
31 views

Data Extension shows 0 records after importing from Salesforce

My Marketing Cloud connected to a Salesforce instance and I want to retrieve data from a report in Salesforce into a Data Extension. And that DE shows 0 records (even the report has 1 record) after ...
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1answer
42 views

How to stop URLs in e-mail body from being tracked?

How do I stop links in html emails from getting swapped with a click.e.mydomain.com tracking link upon send? We have tried these methods and various permutations: https://help.salesforce.com/...
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1answer
24 views

Creating ampscript loop that will only show rows of data that contain a certain value

I have an xml field in a DE that contains order product data. I only want to show the products from that order that have an xml value ofclothing. Is there a way to write a loop to cycle through these ...
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0answers
20 views

Can I combine a path Optimizer with an Engagement Split activity?

Can I combine a path optimizer containing 2 or more emails with a posterior Engagement Split activity? I have an scenario where I want to measure how the click/open rate is for a couple of emails. I ...
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1answer
27 views

Query Unsubscribes from a specific MID during a specific Period

I know this code is going to be slightly jacked up... but here it goes... I need a list of people who unsubscribed from a specific MID during 10/1/19 through 3/31/20 Select l.SubscriberKey, l....
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0answers
30 views

Import Activity is failing

Am getting this error in the import activity Results: Inserted: 0 Warnings: Warning: Import aborted while processing Batch 10 in DsvFileSourceReader. One or more errors indicating why the ...
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0answers
38 views

AJAX request to Cloud Pages from 3rd page origin

I'm trying to use JS in my origin website to make an AJAX POST to a Cloud Page, that should then write the post data to a Data Extension. The process works well on Postman. The goal is to retrieve ...
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1answer
27 views

Push notifcation - land on the same page after clicking on it

We have an application which handles push notification for both Android and iOs. Now when the user receives a push notification, the user get redirected to the home page application. Is it possible ...
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27 views

How to apply ComplexFilterPart using ETfilter class in java fuelSDK

For Example: I want to convert this complexfilterpart into ETFilter, Idea behind this, to filter get results for status Active and greater then given completed time <ns2:RetrieveRequestMsg xmlns:...
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1answer
26 views

Event Audit Trail Details are Not Getting Captured in the File which is available for Event Log Tracking on the FTP

Team, let me know what actions needs to be performed in the Salesforce Marketing Cloud wherein those actions can get captured in the Event Log File which is available on the FTP. Currently, when I ...
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1answer
64 views

Using Account as Entry Source

We are using Person Account at Salesforce. I want every time the field '# of children' is changed - the account will enter the journey. I choose Account as the object, I have 3 options for 'Select who ...
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0answers
50 views

Post custom HANDLER URL reCAPTCHA

I am trying to implement reCAPTCHA validation via Marketing Cloud - cloud page. I have used this guide to do that: https://ampscript.xyz/how-tos/how-to-implement-google-recaptcha-on-marketing-cloud-...
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1answer
39 views

Advanced journey reporting via SQL

Currently we send a newsletter to numerous data extensions based off a contacts region. All reporting is currently done out of a report from the catalog. I'd like to move the newsletter to a journey ...
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1answer
25 views

Marketing Cloud register domain or private domains for Senders

I need to verify a domain to use different senders in Marketing Cloud (companydomain.com). We already have a Sender Authentication Package that is a subdomain of our domain (sap.companydomain.com), ...
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1answer
59 views

Hiding specific objects from SF data event settings in journey builder

This is regarding the objects that are shown to users while they set up a data source for SF data events based journey. As a default all objects available in the SF org connected are visible there (...
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1answer
38 views

How can I extract exactly the “sends” I view in tracking tab on Email Studio?

I've been really struggling trying to extract the table view "My Tracking" in Tracking, on Email Studio. I want to have the information displayed as I see in the Tracking tab. How can I ...
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1answer
36 views

Journey Builder Entry Source

I am trying to set up a Journey where the DE is populated when someone replies to a SMS with specific keyword. I want the journey to be triggered each time someone is added to the data extension. I'm ...
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0answers
7 views

Adv manger limit for advertising Studio

How many accounts 'adv manger' Facebook accounts we can add in the salesforce marketing cloud advertising studio? Any limit for per MID
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2answers
51 views

Data Extension Data to JSON with SQL

I'm quite new to SQL and I've hit a road block in my knowledge. I am using Automation Studio to write a SQL query that takes the data from a data extension and transforms it into JSON. The idea will ...
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2answers
47 views

I am trying to update a field of a data extension via SSJS within a script in automation but it does not update me

Platform.Load("core","1"); var subs = DataExtension.Init('cambio_estado'); var data = subs.Rows.Retrieve(); try {for (var i = 0 ; i < data.length ; i ++) { var ...
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0answers
24 views

Can't download data from _MobileSubscription table using FuelSDK and python

I've set up FuelSdk on my airflow machine and I want to download some data from the _MobileSubscription table. but when I have a column starting with underscrore I'm getting this message Failed to get ...
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0answers
41 views

Authenticate Custom Content Block throws a CORS issue

I'm sitting up the SSO login for my application which is a custom content block by redirecting the user to the link below: var redirectRoute = "https://" + process.env.DEFAULT_BASE_URI + &...
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0answers
16 views

validation of queueMO call with v1/queueMO/deliveries/tokenId returns empty response. What could be the reason?

While trying to retrieve the status of the request to queueMO I seemingly successfully reach the endpoint but in return I receive the empty response. What could be the reason for that? Endpoint I use (...
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1answer
23 views

Other way to request SFMC Access token

Is there another way of getting access token from SFMC without using the sample payload/format below: { "grant_type": "client_credentials", "client_id": "...
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2answers
30 views

Check if SAP exists from the UI

I have inherited an account and now I've been asked to check whether SAP exists for this account or not. The only thing that comes to my mind is to check if URLs are customized in Web Studio, which ...
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2answers
38 views

Unable to display 0 value in the output

I'm displaying the record count of a DE Column, %%[ VAR @rows, @row, @rowCount, @ID SET @Lookup = "Yes" SET @rows = LookupRows("Job","Lookup", @Lookup) SET @rowCount = ...
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1answer
39 views

Getting 400 bad request while trying to use sms send rest API

URL: https://{org-url}/sms/v1/messageContact/{message-key}/send Request Body: { "Subscribers": [ { "MobileNumber": "91##########", &...
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0answers
25 views

How to AES encrypt a link within Marketing Cloud and decrypt it in a third Party system [duplicate]

I currently have the following problem: I am working in a Marketing Cloud Email and need some of my customers attributes to be stored in a Json and then to be aes-256 encrypted. The resulting string ...
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1answer
45 views

Collect Tracking Code - SetUserInfo

I am configuring SetUserInfo but with a small customization, here is what I am trying to do: <script src="//xxxxxxxx.collect.igodigital.com/collect.js"></script> <script type=&...
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0answers
23 views

How to pass attribute into lightning component from Marketing Cloud

I have a custom lightning component which have attribute is AccountID. I want to know is that possible to create custom community page that embedded the custom Component above and then public that ...
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1answer
40 views

Can we use Node.js in Marketing Cloudpages?

We are planning to make Web scrapping tool in cloud pages using node.js . I want to know can we use node.js libraries and function in cloudpages ? We have a Url of a web page as input .Request {Url} ...
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1answer
21 views

Automated Report from Salesforce to Journey Builder

I am needing to automate a report in Salesforce to go to Journey Builder as a data extension but can't find a good way to do so. I need Journey Builder to receive the updated report daily and then ...
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0answers
20 views

Einstein on a different BU

I'm not pretty sure and I can't find information related on how to know if enabling Einstein on a different BU will increase the costs generated at an Enterprise level? I know certain features when ...
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0answers
11 views

SocialPage Data Extension

Do you have experience with SocialPage Data Extension in Marketing Cloud and how can they be filled? Do we need to create a particular Cloud Page? Thanks
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1answer
33 views

Use engagement split and new version in Journey Builder?

I'm new with MC. I have two questions about Journey Builder I have a journey builder like the image above. The engagement split metric is "opens". I expected if I clicked to "Duc email&...
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1answer
29 views

HTTPGET function call to intranet api on landing page is giving remote name could not be resolved

I am using HTTPGET function call to my organization intranet api on landing page to get current logged in user details. When i am running the script on landing page it is giving remote name could not ...
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0answers
62 views

Update AMPScript functions not working in LINE message

Using journey builder we send both LINE and EMAIL communications on the same journey. Each contact key has more than one record and we need to send communication to all the records based on unique ...
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0answers
26 views

Line Contact Key Updates in Group Connect

our requirement is we need to send a message when active in LINE account and should not send when not active using journey builder. In the journey, before we send LINE message we check the LINE status ...
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1answer
43 views

SSJS redirecting to wrong page

I have a processing cloud page and the page redirects correctly to success page but when I add in extra bit of code for error page redirect, records evaluating success still goes to the error page. Am ...
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1answer
38 views

What is the best way to query ALL subscribers?

We're using an enterprise 2.0 account, and are querying from the parent BU. What we're confused about is which data view should we query to receive an accurate report on ALL the 'Subscribers' in our ...
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0answers
34 views

Server Side Javascript results in “Bad Request” in a CloudPage

I'm running into an issue that I don't think is a SSJS timeout issue. The default timeout is 30 minutes, and I end up getting "Bad Request" after about 4 minutes. Basically, I have some ...
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1answer
22 views

Marketing Cloud _Unsubscribe view returns a different count for status “Unsubscribed” than if I search manually in the All subscribers list

If I run the following query in a Marketing Cloud (Corporate version account so there are no BUs): SELECT EmailAddress, SubscriberKey, Status FROM _Subscribers WHERE Status = 'Unsubscribed' I get a ...
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1answer
38 views

Smart capture - prefill form on external web page

Is it possible to create a smart capture form using cloudpages, prefill the fields in the same form (using process like outlined in the link below), and then embed the form on an external web page (...
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1answer
26 views

What's the best way to unsubscribe someone from ALL business units using code?

as the title says I'm looking for the best option to use code to unsubscribe a user from all business units. More specifically, we're planning to build a custom preference center that would basically ...
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0answers
7 views

Marketing Cloud Field-Level-Encryption with SSJS not work

I want to use SSJS Script to insert a new Subscriber to the All Subscriber List in our Marketing Cloud, in which the field-level-encryption is turned on and the Email Address of the Subscriber should ...