Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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2answers
2k views

cannot activate journey builder interactions

I am trying to activate a interaction in journey builder but it gives me a general error message. This is a custom trigger that is built using the hubexchange app. Is there a way to view what the ...
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1answer
180 views

EmailSendDefinition + specify tracking folder

Is it possible to specify the tracking folder when created an ESD / EmailSendDefinition via the soap api? Doesnt look like it is based off the Objects properties. http://help.exacttarget.com/en/...
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1answer
256 views

Dynamic personalized variable not working with server side JavaScript function

I am doing the following code in ExactTarget landing page: %%[ VAR @Rows,@email,@rowCount SET @Trigger = QUERYPARAMETER("Trigger") ]%% <script runat="server"> Platform.Load("core", "1"); var ...
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1answer
1k views

Subject line AMPscript issue

I am pulling in First Name from subscriber information but it has been encrypted before the data is pushed up to ExactTarget, I need to use AMPscript to decrypt and check the data to make sure it is ...
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1answer
405 views

Can we pass a Personalization String in Javascript Function in ExactTarget

In ExactTarget, can we pass a Personalization String in Javascript Function? So I Have function as below. e.g. var DE = DataExtension.Init(DataExtension); I have dynamic variable for the name of "...
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1answer
1k views

Javascript not working in ExactTarget Landing Page

I am using a simple JavaScript to receive a row from Data Extension Server-Side JavaScript Functions in ExactTarget and display the retrieved row on Landing Page . As below <script runat="server"&...
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1answer
2k views

Can an unsubscribed user in ExactTarget resubscribe?

I have set up a double opt-in list in ExactTarget and a corresponding Web Collect form. If a user correctly subscribes, received the double opt-in mail and gets set to active, but then decides to ...
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2answers
2k views

How to display the complete row from the data extension?

I want to display the complete row from the data extension on the web page. %%[ VAR @Rows,@email SET @email = QUERYPARAMETER("email") SET @data = QUERYPARAMETER("Trigger") SET @Rows = LOOKUPROWS(@...
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1answer
994 views

Searching for Salesforce Report in ExactTarget

I have created 2 reports in Salesforce that I want to be able to use for e-mails in ExactTarget. Admin users can search in ExactTarget and the reports return, other users it is not working. The ...
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1answer
2k views

Exact Target SOAP API Authentication Issue

I'm having a hard time understanding the authentication model for the Exact Target APIs. The REST API requires a clientId and a clientSecret to obtain an access token for subsequent requests. Yet the ...
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1answer
2k views

AMPscript LookupRows Function Not Working

I am using a Landing page to display the desired row from the Triggered sends using the LOOKUPROWS function. As below %%[ VAR @Rows SET @Rows = LOOKUPROWS("abandon_cart","firstName","XYZ") ]%% ...
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1answer
190 views

ComplexFilterPart with multiple SimpleFilterPart

I would like to create a filter like this: ET_CREATE_DATE > Now - 6hrs and ET_CREATE_DATE < Now() AND ET_LAST_MODIFIED_DATE > Now - 6hrs and ET_LAST_MODIFIED_DATE < Now() This doesn't ...
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1answer
631 views

How to tie Send/Open/Click Events to Campaign via API?

We have an external CRM system. We are trying to pull in campaigns and open & click events and correlate them. I'm able to retrieve Open events and Click events via the SOAP API and can retrieve ...
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1answer
1k views

Retrive Data from Data Extension

I need to Query the Triggered Sends in the data extension folder. Can I do that? So the Hierarchy is like this. - Data Extension - Triggered Sends - Parent Folder " Name of Data ...
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1answer
599 views

Can we search the dataextension records

Is it possible to search the data extension for the particular record entry based on different conditions. The only way that I can see is to export the entire DE and then do a find in Excel. I ...
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3answers
2k views

AMPscript If [EndIF] Statement Issue

I am working on AMPScript for an email greeting for the first time. I'm trying to make it so if we don'thave a specific First Name (Preferred Guest), the default is Greetings, otherwise it should be ...
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4answers
2k views

How to get the floor (round down instead of up) of a number with AMPscript?

I'm doing a bit of math with AMPscript, and I'd like to be able to round a number DOWN eg: I would like 5.5, 5.6, 5.7 etc.. to become 5, not 6 The standard FormatNumber() function will automatically ...
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0answers
530 views

Updating a Data Extension via Ampscript Web API

Attempting to update a column in a DE using Landing Page. Code is throwing an error w/o any msg. Here is the code: %%[ VAR @retrieveRequest, @i, @currentSub, @j VAR @properties, @Field1, @Field2, ...
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2answers
3k views

Migrating Business Units in Exacttarget

Just wondering if there is a way to copy across a business unit and all its elements (data, portfolio etc) to another business unit. I have heard of Reactor by DEG which is an automated tool that ...
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2answers
2k views

I need to get the values from checked checkbox and insert into Data Extension using AMPScript

<script runat=server language=javascript> function checkstatus() { for (count = 0; count < cntrl.value; count++) { if (form1.ordercheckbox[count].checked === true) { ...
4
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1answer
2k views

How do I add subscriber to a suppression list with ampscript in a landing page?

I am trying to build a custom subscription center that will add or delete a subscriber from a suppression list. I have been successful when adding subscribers to a data extension and was hoping I can ...
2
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1answer
5k views

How to create an AMPScript Array or dynamic var?

Is it possible to create and use an array like in PHP or other scripting languages? And/Or is there a way to generate dynamic variables so that you can loop thr Such as: for @cnt = 1 to 5 do ...
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1answer
1k views

Limit emails sent to subscribers

We wish to limit the number of emails a subscriber can receive in a given time period. Eg Subscribers can only receive 3 emails in a fortnight - if at the time of a send any subscribers have received ...
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2answers
522 views

Use a Variable as the URL in a before;httpget request

Instead of hardcoding urls like so: %%before; httpget; 1 "http://www.someurl.com/blog/"%% I'd like to pass variables, from various emails, into call such as: %%before; httpget; 1 v(@rssUrl)%% No ...
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1answer
2k views

Using AMPScript to create dynamic content

Is it possible to use AMPScript to create/display dynamic content in Marketing Cloud? Will AMPScript do this out of the box? (I know there's a built-in way to set and define Dynamic Content, but I'...
1
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1answer
360 views

Data extract error: User does not have access to the Extract ID

I have built a connector in java which pulls data from Exact Target using their Soap Api. All of our Exact Target clients that are using this connector, have their ET account set up the same way (with ...
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1answer
143 views

“List” property breaks retrieval of UnsubEvent

The documentation on UnsubEvents states I should be able to add a "List" property to learn from which list a user unsubscribed. However, when I use the List parameter, I receive "Error: The Request ...
3
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1answer
257 views

How to add multiple checked records

We have a loop that adds multiple records to a form allowing them to select various options. How can we post the values that are checked for each selected option? <fieldset id="...
1
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1answer
587 views

“em dash” (long dash) not recognized and replaced by strange character during data extract request

I am pulling data from exact target using their Soap API in java, and doing a data extract request. I am able to pull the data, but it looks like ET doesn't handle correctly the "long dash" char. ...
1
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1answer
516 views

Within an ENT 2.0 account how do you write a SQL query to filter for Status = 'active' BY MID number?

Within an ENT 2.0 account how do you write a SQL query to filter for Status = 'active' BY MID number? I want to understand how many "active" users we have by MID and I can only figure out how to ...
2
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1answer
2k views

how to get request id from create request document

Following is sample code that uses exacttarget partner API CreateOptions createOptions = CreateOptions.Factory.newInstance(); // The six lines below are necessary if you want to do an update/...
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1answer
758 views

Disable Link Tracking for certain domains

We have a question regarding the query string applied to URLs in our emails: We noticed that we run into some issues when our custom tracking codes get applied to destination URLs other than own ...
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1answer
809 views

Rest API says email is queued but never shows up in web frontend or sends email

I'm using the REST API to send emails and currently have five test emails. Two of these never go to a 'Queued' status in the Triggered Send definitions after hitting the API, despite getting a 202 ...
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2answers
3k views

Query All Subscribers Unsub Status within Child BU?

An account I'm working in is set-up to do sending to data extensions and is also configured to capture unsubscribes at a business unit level. Have a request to provide a more accurate picture of the "...
2
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0answers
860 views

Configuring Single Sign-On Authentication via SAML 2.0

We are trying to configure Single Sign-On Authentication via SAML 2.0. We have tried with two different XML metadata, one of them the example given for ExactTarget in WEB and other XML created by us. ...
1
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2answers
205 views

Implementing Marketing Cloud HubExchange Application Event Callbacks

this is an extension from my original question regarding HubExchange Application Event Callbacks. We've created a HubExchange app and its been through the certification process but I'm now looking at ...
5
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1answer
997 views

How to add Attributes to a TriggeredSendDefinition on LandingPage

I am creating a landing page with a form. On submit, the form passes variables to another landing page that will process and perform three different tasks, two of which are performing a TriggeredSend ...
3
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1answer
1k views

How to pass through dropdown selection using AMPscript

I have a dropdown on a landing page that needs to pass through the value to a data extension once the drop down selection has been chosen and the page has been submitted. I can request the parameter ...
2
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2answers
1k views

Warning: SoapClient::SoapClient()

I am completely new with exact target. Please help with this error : Warning: SoapClient::SoapClient(): I/O warning : failed to load external entity "ExactTargetWSDL.xml" in D:\xampp\htdocs\...
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1answer
974 views

URL not pulling from Data Extension when using AMPscript/ExactTarget

I'm just starting out with Exact Target and Ampscripts, but it's boggling my brain. I've uploaded a data extension which has two columns; one showing a country name, and the other a URL to a youtube ...
1
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1answer
972 views

How to access shared data extensions with FuelSDK

I am using the Fuel SDK for PHP with an Enterprise 2.0 account. I have created client credentials for both the parent and child business units. My question is now: how do I work with Shared Data ...
0
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0answers
158 views

exacttarget API unstable

We are using Apache Axis client to call ExactTarget soap API. The Java method CreateResponseDocument com.exacttarget.PartnerAPIStub.create(CreateRequestDocument arg0) throwsRemoteException is ...
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0answers
392 views

ExactTarget - Distributed Sending

We need to be able to upload images directly from within distributed sending. Any Ideas?
2
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1answer
2k views

How do I update subscriber attribute in AMPScript while sending email

I've included a personalization AMPScript code in an email template. For each subscriber, I'm calling several webservices (not ET web API), with subscriber attributes as input. I would like to cache ...
2
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1answer
767 views

How to use all the parameters of the RaiseError function?

The documentation for the RaiseError function shows that there can be up to 5 parameters RaiseError(S1,B1,S2,S3,B2) The example in the documentation shows parameters S1 and B1. I am looking for an ...
2
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1answer
493 views

Creating Subscribers in ExactTarget via Java (and adding them to a list)

I have successfully been able to create Subscribers using the Java API which fall under 'All subscribers'. What I would like to be able to do is create a subscriber and add the subscriber to a ...
2
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1answer
4k views

How to get list of data extension fields using SOAP API

I have reviewed https://help.exacttarget.com/en/technical_library/web_service_guide/technical_articles/ and cannot find example of how to a get list of data extension fields. If this is possible I ...
5
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3answers
2k views

Need to set a nullable field back to null using the REST API

I have come across an edge case where we need to set a field in our data extension to null that previously contained data. (Yes, the field is nullable :) ) I have found documentation on how to do ...
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1answer
156 views

Update the AccountUser Object

Is it possible to modify or update the AccountUser Object using the ClientID and ClientSecret credentials or do I need to use an API User that is set-up in the account?
2
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1answer
532 views

Invalid ClientID/ClientSecret from FuelSDK Exacttarget api

I'm getting email actions (opens, clicks, sent) via Exacttarget python Fuel SDK but after a while I'm getting the following error on some occasions: File "../FuelSDK/client.py", line 201, in ...

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