Questions tagged [marketing-cloud]
The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.
12,700
questions
37
votes
5
answers
3k
views
Developer Accounts for ExactTarget
Has there been any progress made on granting a developer account for SF and HubExchange Devs?
It feels conceptually wrong to me a SF product doesn't allow developers to perfect and develop a wider ...
- 481
30
votes
3
answers
5k
views
Best Practices for Testing Marketing Cloud Connect Integration
I'm very surprised that there is no support for dev/staging environments with Marketing Cloud Connect. That is, there is no ability to build and test the integration of a Sales Cloud Sandbox org, then ...
- 16.1k
26
votes
1
answer
23k
views
What is the difference between Primary Key Contact ID, Contact Key, Subscriber Key and Subscriber ID?
What is the difference between Primary Key Contact ID, Contact Key, Subscriber Key and Subscriber ID?
For example:
Subscriber ID - ?
Subscriber Key - uniquely identifies a subscriber - per channel?
...
- 505
25
votes
3
answers
4k
views
Use cases for one-to-many and many-to-many relationships in Contact Builder
Someone recently asked me why a one-to-many relationship exists in Contact Builder. And I think that's a very good question (also why there is a many-to-many relationship too). The ability to create ...
- 16.1k
24
votes
4
answers
15k
views
Can AMPScript parse JSON?
Using AMPScript to parse an XML feed. Client is switching to JSON. Is there something similar to BuildrowsetfromXML() for JSON in AMPScript? I am confined to using the members login area and not an ...
- 341
20
votes
0
answers
1k
views
Possible values returned from the _messagecontext personalisation string
I'm following the personalization string documentation and need clarification on the _messagecontext string. Specifically, I want to understand under what context the following values would be ...
- 16.1k
16
votes
1
answer
19k
views
Marketing Cloud API limits
I'm working in marketing cloud project. We need to use a lot of API calls because we have so much real time use cases.
I would like to know if there is any limit in the number of calls per day or ...
- 485
15
votes
5
answers
6k
views
Using AMPscript to retrieve content from CloudPages
We've build a CloudPage that looks like this:
<!doctype html>
<html>
<head>
<meta charset="utf-8">
<title></title>
</head>
<body>hello world</body&...
- 16.1k
14
votes
3
answers
4k
views
How to use HTTPGet variable in URL (ExactTarget)?
Been trying to figure out a way to pass in the variable into a HTTPGet function for long time now. How to do it? Here's what I have so far, but it doesn't return anything.
<p id="date" style="...
- 331
13
votes
5
answers
2k
views
How to send an email in response to a triggered event?
We need to send emails in response to a triggered event. We have created two data extension, one for client data and another to event data. These data extensions are filled with API procedures.
We ...
- 285
13
votes
0
answers
1k
views
WSProxy setClientId in Child BU does not allow execute at Parent BU
In SF Marketing Cloud, I'm trying to update a subscriber at the Parent BU Level from my SSJS in the Child BU.
I created a Cloud Page at the Child BU to run the following code in order to debug faster....
- 506
12
votes
1
answer
2k
views
SOAP API Connection with Access Token
I am trying to connect to the SFMC SOAP API using an access token that I've successfully retrieved. (I have successfully made REST API request using same token.)
I've been struggling with this for a ...
- 121
11
votes
2
answers
11k
views
REST API for reading from a Data Extension
The REST API documentation doesn't have any method to read from a data extension while it has a couple of writing into it.
So is SOAP is the only API to read from a DE?
- 2,132
11
votes
1
answer
12k
views
What are the usage charges in Marketing Cloud's pricing model?
My understanding of Marketing Cloud's pricing model is that it's based on three components:
Platform subscription which varies by Edition; Basic, Pro, Corporate or Enterprise.
Super Messages; a click-...
- 16.1k
11
votes
3
answers
11k
views
ExactTarget SOAP Request returns Fault in Response
This question is regarding using the ExactTarget SOAP API. I am trying to use the SOAP envelope sample given in http://help.exacttarget.com/en/technical_library/web_service_guide/technical_articles/...
- 315
11
votes
2
answers
3k
views
Connect the SMS Send Log to the SMSMessageTracking Data View
The SMSJobID in the send log is a GUID, not the normal numerical identifier like the SendJobID that is inside SMSMessageTracking DV.
SMS Send Log:
SMS Message Tracking:
I have tried looking to ...
- 29.7k
11
votes
1
answer
757
views
BU structure for MultiCloud setup with Einstein (Marketing, Commerce, Sales/Service)
Challenge
Are there any Best Practices or Solution Kits that give a guideline for BU setup for global Marketing Cloud setups, where Sales/Service Cloud and Commerce Cloud are involved? The specific ...
11
votes
2
answers
952
views
Setting non-nullable fields on Synchronized Data Extensions
I need to do an attribute-to-attribute comparison as part of a Decision Split (Journey Builder). One of the attributes happens to be from a Synchronized Data Extension (Sales Cloud source). Apparently ...
- 165
10
votes
1
answer
2k
views
Using AMPscript/SSJS how do you unsubscribe a subscriber from a child business unit?
My goal is to create a page that passes a business unit id and a subscriber key. The page sits on the parent/enterprise business unit, it will receive business unit ids from a child business unit. ...
- 153
10
votes
1
answer
1k
views
OAuth Authorization Flow for AppExchange Packages
I'm trying to understand the tenant endpoint and credentials flow for the 'authorization code' grant type used by installed packages that are published on AppExchange.
I have this flow working well ...
- 16.1k
10
votes
3
answers
4k
views
Marketing cloud extend <a> tag to space or punctuation after tag is closed in emails
I'm having a consistent problem with emails sent via Marketing Cloud. We use the classic content builder and HTML paste for newsletters. We have a problem where some links get extended to include the ...
- 101
10
votes
1
answer
338
views
What are the extra arguments in InvokePerform() AMPScript function?
There are no examples on the usage of the InvokePerform() AMPScript function in the official documentation -- at least that I can find.
Doing some testing and comparing the usage to the SOAP API, I ...
- 29.3k
10
votes
0
answers
474
views
Use-cases for the WAT and WATP AMPScript functions
Do any of you fine folks know anything about the WAT() and WATP() AMPScript functions?
I'm looking for a real use-case outside of the official documentation:
Returns the values of the Web ...
- 29.3k
9
votes
3
answers
22k
views
Marketing Cloud REST API - GET method to Data Extensions
I'm currently using the POST and PUT methods to add and modify rows in custom data extensions (as documented here) but i don't see anywhere on the documentation nor the stackexchange a GET method to ...
- 91
9
votes
4
answers
3k
views
How to get the floor (round down instead of up) of a number with AMPscript?
I'm doing a bit of math with AMPscript, and I'd like to be able to round a number DOWN
eg: I would like 5.5, 5.6, 5.7 etc.. to become 5, not 6
The standard FormatNumber() function will automatically ...
- 227
9
votes
2
answers
4k
views
What is a Data Factory Utillity
I'm looking for a documentation regarding Data Factory Utility activities in SFMC and I can't find any description of its purpose. There's only how to set them up. Can anyone briefly explain it's ...
- 1,634
9
votes
1
answer
2k
views
Content builder HTTPS
I am hosting my Cloud Pages over HTTPS and I am having some issues due to Content builder assets being "http://"... What would be a correct way to ensure Content Builder uses "HTTPS" instead of "HTTP"
...
- 768
9
votes
3
answers
5k
views
Avoiding creating duplicate Contacts in Marketing Cloud when using Sales Cloud records
We are creating a journey in Marketing Cloud, where we are using a Salesforce Data Event and the Lead object to inject new Leads into the Journey as Contacts.
The objective of the Journey is to ...
- 16.1k
9
votes
1
answer
823
views
Impact of changing domain on Email Reputation
Context :
Brand migration from example.com to example2.com
Launch campaign :
Send a one-shot email on D-day to introduce the new brand to all the database (>500K subscribers)
Requirements :
Use ...
- 1,048
9
votes
3
answers
6k
views
Sales Cloud to Marketing Cloud unsubscribe synching
Recently I have been setting up a few automations to ensure proper synchronization of different fields from Sales Cloud to attribute fields in Marketing Cloud.
I also wanted to set up an automation ...
- 13.7k
9
votes
1
answer
1k
views
Handing REST API POST Exceptions using SSJS Try-Catch on a Landing Page Form Submission with AMPSCRIPT
I have an issue with a landing page containing a webform that submits input from the user and using AMPSCRIPT I make a Rest API call using the HTTPPost2 function to utilize the validateEmail resource. ...
9
votes
1
answer
622
views
How to express the last iteration of #each in Guide Template Language?
I am trying to use json arrays in my email using Guide template language and the issue is I need to stop showing the divider line on the last iteration of {{#each}} loop. I have tried {{@last}} or any ...
9
votes
0
answers
509
views
Making concurrent REST API requests to Marketing Cloud
I'm trying to understand how rate limiting works for REST API calls. I was informed that it's based on the number of concurrent requests, which I can live with, but I can't figure out what the ...
- 16.1k
9
votes
0
answers
227
views
How to detect beacons in iOS Journey Builder?
I'm trying to send a push message to iOS devices from the marketing cloud via MobilePush, when the device comes near a bluetooth beacon (proximity). I called configureSDK(...) with all params set to ...
- 154
8
votes
2
answers
2k
views
How to determine if a number is even or odd with AMPScript?
I have a global variable called @Count. I also have a for loop that increases the @Count by 1 each time I cycle through the loop. Is there a way for me to detect with AMPScript whether @Count is an ...
- 318
8
votes
1
answer
4k
views
Documentation for Roles and permissions
Does anyone know where I can find some documentation or a description of the roles and permissions found in the account 'Roles'?
I have looked into the documentation and have not been able to find ...
- 425
8
votes
2
answers
6k
views
ExactTarget REST API - Error Code 10006, no details
I'm trying to post data into an DX using the Fuel API, specifically as described here. This worked for a prior DX, but I was asked to change to a different one, where I'm receiving a rather unhelpful ...
- 251
8
votes
1
answer
6k
views
How to identify the default sender IP address?
In context of IP warming, I wonder how (within Marketing Cloud interface) to identify which IP address emails are being sent from.
- 1,829
8
votes
2
answers
5k
views
Triggered Send Data Extensions
My client has decided that they wish to utilize the Triggered Send functionality of your product. We have a set of existing Data Extensions that were not created using the Triggered Send template. ...
- 81
8
votes
1
answer
2k
views
Can I use an OAuth 2.0 token for API Integration in Enhanced Packages in the Soap API fueloauth token header
In Salesforce marketing cloud I have an installed package with an API integration. I am in the process of moving from the old OAuth token created via https://auth.exacttargetapis.com/v1/requestToken ...
- 141
8
votes
1
answer
7k
views
Where can I get a CustomerKey?
Trying to do a trigger send with the ExactTarget SOAP API, but I can not figure out what a CustomerKey is. Where do I find this?
- 103
8
votes
3
answers
2k
views
Refresh Token request returning Unauthorized
I know there is an expiration time for oauth tokens, but is there an expiration time on the refresh token? I would think not since that's the whole point of having a refresh token, yet what I'm ...
- 91
8
votes
1
answer
1k
views
Contacts ejected from Journeys when emails fail to send
I've observed a new behavior for emails sent from Journeys. In previous releases of Journey Builder, if an email failed to Send to a Contact, then the Contact would just keep on progressing through ...
- 16.1k
8
votes
2
answers
2k
views
Is there a way to identify all the places a Content Block is used?
I'm trying to identify all the places a Content Block is used. The goal is to be able to reference what will be affected if a Content Block is modified.
I've looked a the Asset in the REST API, but I ...
- 1,798
8
votes
1
answer
2k
views
Copy journeys between business units?
does anyone know a way to quickly copy journeys from Journey Builder from one business unit to another one?
It would be a huge time saver when we're setting up new journeys on separate business units ...
- 2,987
8
votes
1
answer
4k
views
Help with incomplete Tracking Extract documentation
Would anyone out there be able to provide some additional documentation for these Include Options for a Data Extract of Tracking Data?
I've requested an update to the one wiki page that has most of ...
- 29.3k
8
votes
1
answer
726
views
Unable to update email activity in Active journey
After the recent SFMC release, we are facing an issue. We are unable to update email activity on an active journey. The email personalization and email are working fine. No issues. I am just ...
8
votes
1
answer
813
views
Using SSJS can you set a response status code?
In cloudpages, I've been trying to build a handler page for an ajax form POST that checks a certain DE to prevent duplicate submissions. It needs to return "duplicate entry, not saved" or "...
- 136
8
votes
1
answer
2k
views
Retrieving data extension used to filter e-mail send
I'm new to ExactTarget, and I'm having some hard time to do something that should be simple.
We direct our e-mails using a list of All Subscribers, and filter then using data extensions. When I go on ...
- 181
8
votes
1
answer
2k
views
Why does ExactTarget not find a subscriber in job when creating a custom unsubscribe for Salesforce integration?
I have a custom preference center for a client with an ExactTarget account integrated with Salesforce. I have tried a couple of methods for unsubscribing a record through ampscript including the one ...
- 432