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Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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Hyperlink values within an IF EMPTY Ampscript statement

all. This is an Ampscript/SFMC inquiry below. I am trying to solve for adding a hyperlink to an IF EMPTY statement and have it render outside. You can see the bold start a chapter identified below is ...
Bulldogstall's user avatar
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1 answer
16 views

Will activating Parameter Manager overwrite any utms that have been manually applied to links?

We currently do not use Parameter Manager in Marketing Cloud, instead all urls are manually created with the correct utms (source, medium, campaign and content) and added separately to emails. We have ...
user150053's user avatar
-1 votes
1 answer
22 views

Does SFMC allow you to track scroll depth for eDMs?

I am needing to track scroll depth for our email marketing efforts. Is there a salesforce plug in that will help with this?
Annie Bray's user avatar
-2 votes
1 answer
25 views

Sent to a list of emails based on a subscriber

I have a customer record with mock data as a subscriber. I need to send an email based on this mock user's data to 200+ emails. What is the most straight forward way of going about this? I tried using ...
GS Dev's user avatar
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0 votes
2 answers
60 views

CloudPage InsertData() shows 500 error message if data already exists in DE

How can I get the CloudPage not to go to the 500 error page if I am using InsertData() but the data was already existing in the Data Extension? It works the first time if it doesn't exist, but it the ...
randomface4's user avatar
0 votes
2 answers
52 views

I'm trying to convert 31-05-24 into May 31, 2024

I'm trying to convert 31-05-24 into May 31, 2024 using Format or FormatDate the best i can get is 31-05-24 -- i've even had success with converting 31-may-23 do I need to ask the client for a ...
Gaël Porteu de La Morandière's user avatar
-1 votes
1 answer
32 views

Custom preference center with person accounts

I'm creating a custom preference center using a Marketing Cloud Cloud Page and I want it to be integrated with Salesfoce Sales Cloud. I've done this before on standard accounts (contacts + accounts) ...
Peter Irving's user avatar
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0 answers
17 views

Extra parameters of Custom Activity Execute

Could you please explain if there is any possibility to extend the parameters which are transfered via POST /execute request when Custom Activity executed? I would like to receive the Journey Name in ...
Stranger's user avatar
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0 answers
14 views

Proximity Messaging not working android 14 after upgrade to android 14

I have used the latest version of the marketing cloud SDK for providing support for target SDK 34 Android as below from official documentation: marketingcloudsdk = { module = "com.salesforce....
Rajesh Jadi's user avatar
-1 votes
1 answer
30 views

Send push notification from SFMC to a 3rd party app

Is it in any way possible to send a push notification from our SFMC instance, to a 3rd party app that we don't have control over? We can presumably access their API, but can SFMC send a push to an API ...
Daniel Rusu's user avatar
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0 answers
21 views

MC Connector - how does it understand the relationship type when synchronizing objects?

I have noticed something weird today, which made me a little confused about how the connector actually works. 2 BUs, 1 Service Cloud Org, multi-org connector installed. There are two different ...
robruf's user avatar
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1 answer
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Marketing Cloud - iOS app Push notificiation badge value count always 1

We are using Marketing Cloud SDK 8.1.2 for sending push notifications for iOS app. In the notification payload the badge value is always 1 and does not increase when there are more number of ...
Rohan Mehta's user avatar
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0 answers
30 views

Mobile connect transactional messages - keyword optin bypass

We only use mobile connect for transactional messaging and not marketing. Is there a way to disable the requirement of mobile optin in Marketing Cloud, or is there a way to setup an automation to ...
Andy's user avatar
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-2 votes
2 answers
61 views

How to find duplicates using Data Extensions

How can I find duplicated emails using Data Extensions or through Contact Builder? My SQL knowledge is pretty much none, and i want to know if there's a viable way to find these duplicate emails using ...
Pedro Nogueira's user avatar
0 votes
1 answer
50 views

How to create a countdown timer in an email?

I want to create a countdown timer, which will show how much time is left before the event. I know that this cannot be done with AMPscript or SSJS. AMP for emails is also out. Is it somehow possible ...
HOLTONx's user avatar
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0 answers
10 views

express-session / sesssion keeps resetting only on mce site

I am developing a custom app for mce using node.js. A session is used to store user-specific values. in app.post('/authCheck') session value is setting, but whenever another request (ex.app.get('/main'...
hjShim's user avatar
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-1 votes
1 answer
29 views

Salesforce Marketing Could Emil Unique opens

Is there a way to download email performance reports to demonstrate audience who open our pervious email without using automation studio. From the report, I am looking to know: Audience Attribute = ...
user149921's user avatar
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1 answer
28 views

How to Exclude and Select Multiple Data Extensions in SOAP API Email Sends?

We are currently working on creating a user-initiated email send using the SOAP API. Our payload is functioning as expected, but we need assistance with the following: How can we add a data extension ...
Ranjan's user avatar
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1 answer
27 views

Is it possible to Retrieve the code from SSJS Script activity from Automation using API?

I am planning to display the Activities from Automation Build, I already found the SOAP object for query activities, but I cannot find an soap object or a rest endpoint for this SSJS retrieving code.
Student's user avatar
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0 answers
35 views

Request Filter a Data Extension is using

I'm trying to retrieve the FilterDefinition a DataExtension is using but failing at it right now. I'm able to retrieve the source of a Filter via the FilterDefinition SOAP call but that only gives me ...
Pieter-Jan's user avatar
-1 votes
1 answer
51 views

{{Event.EventDefinitionKeyPrefix.First Name}} not working

how to retrieve dynamic value of data extension column such as "First Name"
aswin's user avatar
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-3 votes
1 answer
40 views

Need to send snowflake data to Salesforce Data Cloud

I want to send data from my Snowflake instance to Data Cloud. Can anyone guide me the steps
Rishabh Sharma's user avatar
0 votes
1 answer
34 views

Remove customers from journey in case they placed an order within the wait activities of 6h or 24h

In journeybuilder, we want to build an abandoned basket journey. We want to send out and email after 6h and after 20h. Before each send we want to check if the customer bought something after the wait ...
Birnty's user avatar
  • 13
0 votes
1 answer
34 views

WAC - Parameter Management for LinkName Manipulation

I have an Email with an Image content block that has a link a link to Facebook. The link has a title of Facebook and an alias of facebook. In the Web Analytics Connector (WAC) Parameter Management ...
GS Dev's user avatar
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2 votes
1 answer
39 views

ViewAsWebPage link not working (but with some nice improvements ! )

Hope I could find some help here regarding the VAWP link, thanks in advance for taking the time reading me. We are currently using data extensions that are regularly updated by automations for sends. ...
Eric Tias's user avatar
0 votes
1 answer
38 views

Marketing Cloud Cloudpage not appearing in select source in journeybuilder

I create a Cloudpage with Smart capture with "Use in journey builder" enabled and it appears. I disable and enable "Use in journey builder" and now i cannot find it in the "...
Rafael's user avatar
  • 3
0 votes
1 answer
35 views

Journey Builder Entry source count is zero

I have Automation that overwrites the data extension and we are using the same DE for email send via Journey builder. Some times count became zero after running the automation. Can we set any clause ...
Rishabh Sharma's user avatar
1 vote
1 answer
48 views

Zoom and Marketing cloud Integration not working

We exclusively rely on a Webhook-only application to capture Webinar Registrations data.It was working smoothly. However, we’ve observed a sudden halt in data transmission to our Marketing Cloud data ...
vasudha  kadge's user avatar
-2 votes
0 answers
15 views

Get name of user from Whatsapp in SFMC with Meta's native integration

I have a requirement where I need to fetch the customer's name and personalize the content in a WhatsApp message when they send a message to my whatsapp channel. We are using the native SFMC - Meta ...
Ankit Bajpai's user avatar
0 votes
1 answer
43 views

Salesforce Trigger Not Calling Marketing Cloud API on Contact Delete

I'm trying to set up a trigger in Salesforce to automatically delete a contact in Marketing Cloud (MC) whenever a contact is deleted in Salesforce (SF). What I've Done: Followed the instructions on ...
Teacher Lemon's user avatar
0 votes
1 answer
58 views

Error in email preview when using Lookup() with _subscriberkey

I'm new to SFMC and AMPScript. I want to create an email that starts with the name of the employee who receives it, using the Lookup() function to return their name. My code: %%[ SET @subKey = ...
Irina Aldana Filippini's user avatar
0 votes
1 answer
52 views

Create multiple CSV files from an single data extention

I have a scenario where lead data is stored in the SFMC data extension and sent WhatsApp campaign. Depending on the response, I have to send that data to the sales representative. For every lead, a ...
shivkumar Dusad's user avatar
0 votes
1 answer
39 views

Configuring Journey Entry for Records with Pre-assigned Campaigns in Salesforce

I'm using Salesforce data in a Journey and need records that already have the campaign assigned to enter the Journey. How should I configure the Journey entry source to achieve this? Currently, it's ...
Duicug's user avatar
  • 469
0 votes
1 answer
19 views

Update contact record in native DE on journey - will the update be available for later steps in journey?

I am trying to build a journey in Marketing Cloud that includes an "update contact" step as the first step in the journey (for example, update contacts who are age 50 or older by changing ...
susane's user avatar
  • 1
0 votes
0 answers
41 views

Retrieve template based emails and their associated templates using the Content Builder API

I'm trying to retrieve emails and their associated templates using the Content Builder API. In Postman, I can find the template name field, but I can't access it using SSJS. Does anyone know how this ...
pmleal07's user avatar
0 votes
1 answer
37 views

Send email only if attachment exists in import SFTP Marketing Cloud

I have an incoming zip file containing multiple csv files. I extract and run an automation activity on a specific file name pattern, this is the master data file containing which file goes as an ...
IHaveAQuestion's user avatar
0 votes
0 answers
30 views

Boolean Attribute Issue in Decision Split Activity in a Shared Data Extension

I'm using a boolean attribute in a shared data extension in the decision split activity in the journey. The business unit I'm using is a child business unit. However, I noticed that the boolean value ...
Prasad Ruwanpathirana's user avatar
1 vote
0 answers
32 views

Include Cloudpage URL link in whatsaap message

I want to share a link to a custom preference center page in my WhatsApp business chat. When the user clicks the link to provide input, I want to ensure that the customer doesn't have to leave the ...
Tanu Sachdeva's user avatar
0 votes
0 answers
28 views

marketing cloud contact deletion mobile push

We are currently deleting contacts by the following rule. (CustomerId - 12 digit numbers only) SubscriberKey Like %-% (subscriber who cannot be defined) and DeviceID is NULL (Not App customer) Msg ...
Luna's user avatar
  • 27
-1 votes
0 answers
21 views

Dynamic URLs for push notification

do you know if it's possible to use personalization string for URLs in Push Notifications the same as for content? I'm trying to do that but my URL is not working. All variables are defined in Data ...
Natalia's user avatar
-1 votes
0 answers
23 views

Create filter for intelligence report

I would like to create a filter to compare the current month with the same month from the previous year in the date filter of the Intelligence Report."
Pedro Cruz's user avatar
3 votes
0 answers
72 views

Extract variable number of property values from a JSON Array in a Query Activity

Wondering if anyone working in SFMC/Marketing Cloud Engagement has a method for extract a variable number of array property values from a JSON string in a Data Extension row. I'm aware that the ideal ...
Adam Spriggs's user avatar
  • 30.8k
0 votes
0 answers
21 views

AMPscript in Location Entry push keeps runs when opening the app

We created a location entry message that has an AMPscript code that basically updates a field in a Data Extension by adding 1 to the value of that field. We implemented this solution to count push ...
Raas's user avatar
  • 17
0 votes
1 answer
41 views

Hiding HTML table of code within Ampscript IF-ELSE Statement - Reduce file size?

I am working on an email template with a large number of modules. If I add these modules within the AmpScript IF-ELSE statement - for eg: Display module 1 table of code within in the If statement and ...
user1373287's user avatar
-2 votes
0 answers
34 views

Marketing Cloud Consultant Certification - Decision Split [closed]

I am studing for the Marketing Cloud Consultant Certification and I have some doubts regarding the following question: Northern Trail Outfitters (NTO) imports a file daily into Marketing Cloud of ...
Joana's user avatar
  • 1
0 votes
1 answer
59 views

Redirect not working in if/else but working in some part of the code

In This code Line 62 & 65 where i have commented out { Redirect(concat(@loginPageURL,"?invalidtoken=",1,"&referer=",@referer)) } The code does not work when i include these ...
UTKARSH SINGH's user avatar
0 votes
1 answer
40 views

Tracking extract - attributes file

can someone help with including attributes in the tracking extract output? My goal is to include in the tracking extract an internal list id that corresponds with a subscribers' event. That list id is ...
PForsyth's user avatar
1 vote
0 answers
40 views

Custom Content Block / triggerAuth2 workflow

Setting up my first Custom Content Block, trying to use triggerAuth2 (OAUTH Authentication). My app should: on load, authenticate with triggerAuth2 (done) From the result of that, my app should read ...
Jonas Lamberty's user avatar
1 vote
1 answer
58 views

Why isn't my link getting populated when using AMPscript

I'm using Salesforce Marketing Cloud and need to populate a link using AMPscript. For example, the link is https://website.com/%%=v(@variable1)=%%/%%=v(@variable2)=%%/%%=v(@variable3)=%% The link ...
hihihi's user avatar
  • 11
0 votes
0 answers
63 views

SQL code repeats result for first row only

I need to concatenate columns in an alphabetical order, so I used solution provided here: Marketing Cloud - SQL Contatenate columns in alphabetical order select stuff(x.c,1,1,'') as [constraint] from ...
MrSkover's user avatar

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