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Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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1answer
17 views

Update data extension filtering on WHERE function

If we're building a data extension through a SQL query and it is set to Add and Update and we also use a where function like the one below: WHERE c.Optin__c = 'TRUE' If the Optin__c field is changed ...
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0answers
14 views

Ampscript GET view_email_url

Hello I have a problem with an ampscript code I can not get the online version and send it in salesforce cf the following code: %%[ var @contactId, @campaignId, @id, @contactRows, @limitRow, @nom, @...
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1answer
18 views

Use of data extension fields dynamically inside a SMS content

Can we use a data extension fields dynamically inside a SMS content in marketing cloud. Any help would be appreciated.
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0answers
14 views

Email tracking data NOT syncing SalesCloud, for the Email Sent from Journey Builder!

Why the Tracking Data of emails sent from below journey are NOT synced and showed under Individual Email Results? IS THIS SOMETHING TO DO WITH AS I HAVE TAKEN API AS ENTRY SOURCE!! I am aware of the ...
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1answer
13 views

Can we Integrate Salesforce Sales Cloud data with Social Studio?

I have an account set up with Marketing Cloud Connect. Can I sync Sales cloud and Social studio? - Suppose If I want to track/post on the Facebook account of my Contact/Leads [along with their consent]...
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1answer
19 views

Based on the SMS response will I be able to send an email through journey builder

I am trying to send an sms to a list of subscribers in a data extension through journey builder.I have added the DE as the entry source in the journey builder. Then I have created a SMS activity . ...
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0answers
18 views

Not able to assign Role to USER using SOAP API

I am using the following SOAP envelope for creating a marketing cloud user using SOAP API. I am testing it using POSTMAN, I got a status code 200, so the request went fine, and the user get created on ...
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1answer
29 views

How to access cloud page from script activity in automation [on hold]

As per the standard, we cannot use ampscript in script activity. Is there a way of referencing ampscript code in Script activities, and executing it in this context - either in a Cloud Pages or stored ...
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0answers
17 views

Marketing Cloud - Change Field Size in UI Data Extension

While creating or editing a record in a Data Extension, the fields in Marketing Cloud UI (Contact Builder) are too small. I have some fields where I only need to put some four char code and they are ...
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0answers
20 views

How Can I Programmatically Update Multiple non-sendable DEs to be Sendable?

I have a cleanup I'm working on and hitting a wall. We use email address as the subscriber key. I have a few hundred DEs with an "email" column that are NOT marked as sendable. I want to update them ...
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0answers
14 views

message: 'jwt malformed' in Custom Activity in Journey builder

I am trying to build a Custom activity for journey builder. I was using the great tutorial by Markus Slabina Salesforce Marketing Cloud - Service Cloud Custom Split Activity as a start. The activity ...
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0answers
16 views

How to sync Salesforce Marketing Cloud audience? [on hold]

Currently we are using Segment Personas to generate Audiences and Traits in Salesforce Marketing Cloud. We are investigating generating these Audiences and Traits directly from our data warehouse. I'...
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1answer
29 views

Using API call in SSJS

I would like to know if we can do an API call Using SSJS. My need is to extract data from a data extension and target an end point using API call. The SSJS is unfortunlly not documented very well. I ...
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0answers
21 views

Salesforce Data Event don't link in contact builder [on hold]

for a few days, when i create a journey with a salesforce data even as a entry source, it is created the relative data extention, and the records are geneated but the DE is no linked in the contact ...
0
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2answers
29 views

What is the average time taken to populate tracking data in Marketing cloud and “Individual Email Results” in Sales Cloud [duplicate]

I am working on a API triggered journey with a single email send activity. Though the trigger successfully sent the email and also received the email. I am unable to see the trackig data neighter in ...
2
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0answers
35 views

Using External API to generate unique link invitation

Before anything, this questions is from a beginner in the API environment, so any feedback is greatly welcome. I have a request to create an invitation URL for customers to leave a service review on ...
2
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1answer
30 views

Dependent dropdowns in Cloudpages and Dropdown values to be pulled dynamically from a DE without page refresh!

I have a cloud page set up as below. https://i.imgur.com/Fjf2zwf.png And 2 Data Extensions as below, https://i.imgur.com/ZoS4aCu.png https://i.imgur.com/cOzdEH3.png I need to achieve the below, 1) ...
0
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1answer
18 views

MobilePush SDK - In-App Messages implementing

Does anyone having experiences with implement MobilePush SDK for In-App Messages? Our developing team is chewing the learning app but it doesn't specific the method that SDK handle In-App Messages ...
0
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1answer
30 views

SSJS and AMPscript

I'm trying to output message if there is an error and i have very little knowledge in javascript in general. Could I get some feedback on if the following would work or how I would go about : If ...
4
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1answer
45 views

Manage Transactional & Promotional MobileConnect sends

We need to send two types of messages to our contacts. Giving the fact that there is no such thing as Transactional SMS sends in Marketing Cloud, we've decided to create two keywords: NOTIF: to be ...
1
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0answers
24 views

How to Import Salesforce Data to Marketing Cloud using Import Activity?

I'm Trying to Import Salesforce Data to Marketing Cloud using Import Activity. But that's cannot work with marketing cloud. and I've refered following document : https://help.salesforce.com/...
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0answers
36 views

The 'Content-Type' header must be modified using the appropriate property or method.\r\nParameter name

I am making a Http get request to 3rd party api using SSJS. each time i make a call is get below exception: e: {"message":"An error occurred when attempting to evaluate a Util.HttpRequest call. See ...
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0answers
46 views

Marketing cloud - Amp script dynamic values cloud pages [on hold]

I have 24 campaign statuses in SF CRM when an email is sent to customer through Journey builder status being set on campaign member as 1 email sent and when the same person responds to our email we ...
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0answers
34 views

Include the Country Code in Data Extension [on hold]

Is there a way to include the Country Code in a field inside Data Extension? I have a field with records that come without this and thinking if have possibility to include this. To be more clear: i ...
1
vote
1answer
25 views

Marketing Cloud email sent < 24 hours not showing up in Discovery report

I'm having an issue where I send and email and then several hours later I'll try to create a discovery report to show other stakeholder the clicks, bounces, etc. However, the send does not appear in ...
1
vote
1answer
36 views

Short Code across business units

Just a question that i did not see in the documentation: If a customer sends a STOP keyword to a shortcode that is shares with many BU's, the customer opt-out for all sends to that shortcode? Includes ...
2
votes
1answer
30 views

AMPscript syntax

I have this piece of AMPscript which shows different preheaders based on language. Except two, GB and JP, all of the others show the relevant preheader. The data extension has the right value and it ...
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0answers
18 views

How to create a custom Activity in journey builder to export to SFTP [on hold]

I'm very new to SFMC Development. I wanted to design a custom activity which push data file from Jouney builder to External SFTP. How I can achieve this. Can you please help me here. Thanks
3
votes
1answer
51 views

Send emails using Salesforce Reports based on Custom Object

I want to send emails using a Salesforce Report which is based on Custom Report. I have created an AMP Script Code in order to fill some fields but I don't receive the email. This is the code: %%[ ...
0
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0answers
28 views

Create a new list based on the Email sent from journey builder [on hold]

We have a sales cloud integrated with marketing cloud. In the marketing cloud we have a data extension with a list of subscribers.We gonna send a mail to the subscribers through journey builder.We ...
1
vote
1answer
31 views

Transactional Messaging API Reporting

I am looking for where the transactional messaging API is reporting with email tracking (opens, clicks, CTR, etc...), however, I am not finding any documentation or anywhere within SFMC where this is ...
2
votes
1answer
33 views

Marketing Cloud - Is there a way to disable WAC String for a specific link (ex. Tracking Link) with AMPscript or otherwise?

A client recently went live with a Commerce Cloud website / Marketing Cloud integration. Marketing Cloud is sending a Shipping Confirmation triggered email. The tracking link in the Shipping ...
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0answers
33 views

How to send triggered emails from SOAP API in Marketing Cloud

I try to send an email from Marketing Cloud with the SOAP API but it doesn't work. I try with SOAP UI, I always get a "OK" status but I never receive the email. This is my code: <?xml version="1....
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0answers
18 views

Mobile Push failed outbound message

I have a list of few contacts (registered OK after the application installation). I am able to deliver "Inbox" messages OK using a list or a Data Extension (with the same data) containing mentioned ...
-3
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0answers
23 views

SFMC visual automated report

I'm wondering if it is possible to create and schedule Journey Reports that will deliver: A: Visual feedback of the journey, similar with the map we see when we click on the journey name to see the ...
0
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1answer
29 views

Pre header Variable Question

Hello I'm fairly new with Marketing Cloud but trying my best to be on top of it. I'm doing a campaign wherein I include the number of days left for someone to redeem their freebies. I set the ...
3
votes
1answer
57 views

Collect tracking code is not working properly

I'm currently implementing the collect tracking code to capture the User info wherein I'm able to get the user's email id into the tracking data extension (IGO_PROFILES) but not able to capture the ...
0
votes
3answers
37 views

Passing subscriber values from Marketing Cloud Cloud Page to Marketing Cloud Preference Cloud Page [on hold]

We have a case where we would send an email to a list of subscribers, which would have a link to a Marketing Cloud landing page with more information about the product offerings. On that page we would ...
2
votes
1answer
76 views

Is there an end of support plan for Classic Content | Microsites?

Next year support for classic content will begin to end in Email Studio. So far, the official documentation says this is limited to Classic emails. However I still find the documentation on ...
0
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2answers
57 views

Date Specific AMPScript

Trying to expand on this original post to generate dynamic content based on a specific season of the year. Loading content block using AMPScript based on specific date of the year I updated my code ...
1
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0answers
54 views

How can 'RaiseError' and 'InsertDE' AMPscript functions be used to catch ANY error in a Triggered Send?

We currently have a Triggered Send Definition that is encountering errors occasionally and preventing further emails from sending. Marketing Cloud support has been able to provide some error messages, ...
0
votes
1answer
47 views

separate one column value having comma as delimiter

How can we separate one column value having comma as delimiter using Ampscript. Example : We have hello, world in ABC Data Extension in Column "Name" I want to separate both of them using Ampscript. ...
3
votes
1answer
55 views

How to identify the default sender IP address?

In context of IP warming, I wonder how (within Marketing Cloud interface) to identify which IP address emails are being sent from.
1
vote
1answer
26 views

Possible for using API to update Subscriber Key populated by Mobile Push SDK?

I have this very awkward situation with my mobile application developing team. I have consulted dev team to implement the delay registration method for the app but happened to some miscommunications ...
0
votes
2answers
34 views

Inner join in automation sql activity with one common field in both DE

Can anyone help me what is the problem with this,as I am getting an error as An error occurred while checking the query syntax. Errors: Ambiguous column name 'RMNumber'. SELECT [RMNumber] AS '...
-4
votes
1answer
40 views

How to create a task for Salesforce cloud crm using ampscript [closed]

Please advise how to create a task for Salesforce object in MC using ampscript.please let me know is this functionality is achievable Regards Shiva
1
vote
0answers
45 views

Query String variables not showing up in URL after a RedirectTo

I am trying to set up a simple link, where the HREF points to a URL with a collection of query string parameters: Here's the <a>: Finally, after receiving the email, the URL I'm taken to ...
2
votes
1answer
31 views

Can SQL select values in one table to match a field in another table with wildcards? (Value like %value%)

We have two tables - one is the _click table and the other is a catalog of ProductIDs and we'd like to find all the clicks from the previous day where the ProductID is in the LinkContent field. The ...
0
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0answers
21 views

Is there any documentation regarding Marketing Cloud API Limits? [duplicate]

I can't find information regarding MC API call limits. Can someone share with me more knowledge regarding this topic?
2
votes
1answer
33 views

Setting up a custom auto-response sender profile

I would like to send my marketing related emails to customers and have any responses auto-responded and ultimately discarded. In my RMM I have disabled auto-response (as I don't want my service ...