Questions tagged [marketing-cloud]
The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.
1,157
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EncryptSymmetric AMPScript AES
We want to encrypt / encode URL parameters on our pages. I tried to encrypt a parameter using EncryptSymmetric() with AES algorithm as explained in the documentation
%%[SET @encData=EncryptSymmetric("...
- 594
2
votes
1
answer
9k
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Trying to automate contact deletion with SSJS
with the GDPR laws in place, it's important to have the possibility to remove contacts from Marketing Cloud. I'm trying to automate the process with existing tools and am looking for possible ...
- 2,987
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votes
2
answers
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Accessing _MobileAddress and _MobileSubscription Data Extensions
In trying to develop a process to deal with MobileConnect Contacts, I have come to understand that the old SMS DE _SubscriberSMS has been deprecated and that the new DEs that will contain this ...
- 591
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Attributes in _PushAddress and _PushTag Data Views
Relating to this question:
Viewing MobilePush Attributes
Looking for the attribute names for both of these data views that support mobile push.
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1
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Account Activity or Object Activity in Journey Builder has limits to update like Data Loader?
I have the Marketing Cloud Connector working fine and I have a little issue to start to use the Journey Builder to update the records in CRM.
In first moment i want to udpate 1 million records to ...
- 415
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18k
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Dynamic sender profile with AmpScript
My Client is sending to 40 different countries a unique, localized and highly personalized email. They want to have a different sender profile depending on the contact country code, including a ...
- 61
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2
answers
19k
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Marketing Cloud Landing Page: pass values to a data extension
I created a landing page which auto-populates first name, last name and the email. Now I need to pass these 3 along with what radio buttons are selected by the user to a data extension other than the ...
- 369
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8k
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Data extension values in the "Update Contact" activity in Journey Builder
I'm looking for a way to use fields from a data extension (that is the entry source for a journey) in the "Update Contact" activity.
I want to create a sort of log in a different data extension. Let'...
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2k
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Contact Data Decision Split for synchronized Salesforce DE leads to wrong path
I encountered a problem in Journey Builder, where decision splits that check for changes in Salesforce Service Cloud (filter expression is configured to retrieve Contact Data from synchronized data ...
5
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2
answers
11k
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REST API Methods in AMPScript or SSJS
Is there any way via AMPScript or SSJS to utilize HTTP methods outside of GET and POST?
I have had no problem utilizing these two via the HTTPPost() and HTTPGet() functions, but have not found any ...
- 29.7k
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4k
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Remove subscribers from Auto Suppression List
How do we delete subscribers (emails) from Auto suppression list using SSJS. Also, Auto suppression list maintain at SF end or application level.
4
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1
answer
10k
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Is there any way to shorten URL in SMS in Marketing Cloud?
I am trying to schedule an SMS in the journey to the subscribers who did not open their email. I want to redirect the subscribers to their hosted email page.
I am using the below code to populate ...
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How can I create an UnsubEvent using AmpScript in a Landing Page
In Salesforce Marketing Cloud (SFMC), I want to unsubscribe a contact from a single publication list by using a form on a landing page.
I also want to create an Unsub event in SFMC when they submit ...
3
votes
2
answers
8k
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Custom font in Email content blocks
Has anyone figured out a way to use custom fonts in Marketing Cloud emails, where the font is specified only with Free Form content block level?
There is a hacky solution provided for full HTML ...
- 5,527
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votes
1
answer
10k
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data extension: maximum characters of text field
Is it possible to have a data extension field in SFMC which holds more then 4000 characters?
I want to build a dynamic email on the fly with HTML-code passed over via the soap api, but I'm having ...
- 495
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Using AMPscript with SSJS Activities
I have tried using the below AMPscript block in an SSJS Activity, however it appears that Script activities only support SSJS and AMPscript cannot be included in Script Activities — please can someone ...
- 16.1k
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Get the name of the Data Extension you are working with : Custom Activity
I'm developping a custom activity in NodeJS and I would like to know how can I get the name of the Data Extension I'm working with to put the name here :
payload['arguments'].execute.inArguments = [{
...
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How to bulk export MobileConnect SMS subscriptions?
Is it possible to automate a bulk export of MobileConnect subscriptions? I don't see much documentation on the matter.
Thank you.
- 1,247
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1
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Email Send does not send to everyone in Data Extension, no reason for Exclusion
I am completely new to using Marketing Cloud so this may be a stupid question. I scheduled 2 emails to go out to separate audiences. The lists were deduplicated. I imported IDs and Email addresses ...
- 1,015
0
votes
1
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3k
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Parse XML in Server Side Javascript
Is there a way to parse XML in SSJS. I have an RSS Feed that comes as XML in the response, is there a way I can parse the field and store them in a Data Extension, using SSJS.
I have tried standard ...
- 422
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votes
1
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572
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How to try catch RetrieveSalesforceObjects in AMPScript
I use the RetrieveSalesforceObjects function within an Email that I send out in a Journey, recently some people have been failing in the email send.
Which I suspect is because of this line, I have ...
- 4,794
7
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2
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4k
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Subscribers currently in a Journey
What ways could you create a data extension that contains all the subscribers (SubscriberKeys) that are currently “in” a Journey (Journey Builder)?
The Journey I would like to do this for is a ...
- 2,308
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1
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7k
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AmpScript to select Right or Left characters from a string
Is there an AmpScript function that can be used in an equivalent manner to sql left, right and mid functions?
Thanks,
Mark
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1
answer
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How are Contacts in Marketing Cloud counted? [duplicate]
Salesforce bills Marketing Cloud on total number of Contacts within the system. I'd like to know what exactly is used to count these? Is this the Email Studio > All Subscribers list or the Contact ...
- 4,794
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answer
2k
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Is there a way to disable WAC String for a specific link (ex. Tracking Link) with AMPscript or otherwise?
A client recently went live with a Commerce Cloud website / Marketing Cloud integration. Marketing Cloud is sending a Shipping Confirmation triggered email.
The tracking link in the Shipping ...
- 115
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vote
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3k
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Query Contacts that Exit Journey
Is there a way to query Marketing Cloud to show contacts who have exited a journey?
Thanks in advance.
- 392
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2
answers
6k
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Is there a way to retrieve Journey History for contact using REST API?
I'm looking for a way to retrieve journey contact history - basically the same information that is on Journey Builder - History tab (Contact key, Journey Name, Activity name, Status, Timestamp) via ...
- 1,634
37
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5
answers
3k
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Developer Accounts for ExactTarget
Has there been any progress made on granting a developer account for SF and HubExchange Devs?
It feels conceptually wrong to me a SF product doesn't allow developers to perfect and develop a wider ...
- 481
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votes
4
answers
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Can AMPScript parse JSON?
Using AMPScript to parse an XML feed. Client is switching to JSON. Is there something similar to BuildrowsetfromXML() for JSON in AMPScript? I am confined to using the members login area and not an ...
- 341
11
votes
1
answer
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What are the usage charges in Marketing Cloud's pricing model?
My understanding of Marketing Cloud's pricing model is that it's based on three components:
Platform subscription which varies by Edition; Basic, Pro, Corporate or Enterprise.
Super Messages; a click-...
- 16.1k
9
votes
3
answers
22k
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Marketing Cloud REST API - GET method to Data Extensions
I'm currently using the POST and PUT methods to add and modify rows in custom data extensions (as documented here) but i don't see anywhere on the documentation nor the stackexchange a GET method to ...
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Get Preview of Email with AMPscript Using Rest API
I'm trying to get the SendPreview rendering of an E-Mail with Contact Data from a Dataextension. The E-Mail includes AMPScript.
I tryed the following route:
https://www.exacttargetapis.com/guide/v1/...
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5
votes
1
answer
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How to track URLs included in HTTPGet()
We are using AMPscript HTTPGet to pull in some HTML dynamically. The issue is that the URLs are not being wrapped in ET's tracking so clicks aren't being logged.
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Making a callout in Apex to Marketing Cloud SOAP API
Afternoon!
I've been trying to find some information as in how to add a certain email to a suppression list in Marketing Cloud via Apex, but at the end of the day, I haven't found any information I ...
- 3,359
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votes
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16k
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Individual Email Results not appearing for Salesforce Send Emails
We are sending Salesforce Send Emails from Marketing Cloud using a Salesforce Data Extension.
We can view the Email Send from the 'Email Sends' tab within Sales Cloud, however the 'Individual Email ...
- 16.1k
5
votes
1
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9k
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Making a REST API call from a Script Activity in Automation Studio
We are trying to update a service cloud custom object from marketing cloud.
Can we make a REST api call within a script in Automation Studio.It will be great if someone in this forum can confirm they ...
- 226
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votes
3
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2k
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CloudPageURL via SMS broken link
I've found that using CloudPagesURL via SMS will always result in the Server Error 500 page, no matter if the URLEncode is used or not, even if the CloudPage itself just holds simple text.
CloudPage ...
- 5,527
2
votes
2
answers
2k
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Sender Profile AMPscript
I would like to apply some dynamic logic to a triggered send Sender Profile. I believe below information should help in producing. Can anyone assist?
Entry DE is 'Entry_DE'
_subscriberkey is found in ...
- 73
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votes
1
answer
3k
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Subscriber Key related to Multiple Emails
Can someone help clarify use case where we should have Subscriber key related to multiple email addresses?
We generate our own subscriber key but we want to give a Subscriber opportunity to be ...
- 23
2
votes
2
answers
5k
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Query Activity Failing
I have set up a data extension to capture a query and return it's results. In order to track the query, I am running it in automation studio. However, the query keeps failing. I have checked that the ...
- 6,507
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votes
1
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Making SOAP Calls via SSJS
I am trying to make a SOAP call following from the answer here :
Server-Side Javascript calling SOAP API
I am running this on a cloud page.
When I publish it, it doesnt render (harbinger or bad ...
- 6,507
1
vote
3
answers
4k
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Decision Split not evaluated correctly for multiple entries to data extension (Contact Data entry event)
Scenario
I created a journey with a Contact Data entry event that is triggered via the API. A subscriber should be able to be injected multiple times and the values in the data extension are updated ...
0
votes
1
answer
5k
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Query Activity for ORDER BY xxx DESC LIMIT
I'm trying to create a query activity in order to show, from a Data Extension, only the last 5 articles ids.
I tried with the formula ORDER BY xxx DESC LIMIT 0,5 as in SQL but it is not working and it ...
- 11
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3
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Remove users from All contacts in marketing cloud
I'm in the process of setting up our Marketing Cloud service and I've ended up with a number of users in All Contacts without the correct subscriber key (email as subscriber key instead of a user_id ...
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1
answer
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Marketing Cloud API limits
I'm working in marketing cloud project. We need to use a lot of API calls because we have so much real time use cases.
I would like to know if there is any limit in the number of calls per day or ...
- 485
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votes
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answers
6k
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Using AMPscript to retrieve content from CloudPages
We've build a CloudPage that looks like this:
<!doctype html>
<html>
<head>
<meta charset="utf-8">
<title></title>
</head>
<body>hello world</body&...
- 16.1k
9
votes
3
answers
6k
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Sales Cloud to Marketing Cloud unsubscribe synching
Recently I have been setting up a few automations to ensure proper synchronization of different fields from Sales Cloud to attribute fields in Marketing Cloud.
I also wanted to set up an automation ...
- 13.7k
6
votes
1
answer
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Clarification - AttributeValue with CloudPagesURL
So... let's come to a topic i do not seem to fully understand:
The function AttributeValue, especially in combination with the cloudpagesurl function.
I will present three scenarios, two are working ...
- 4,164
3
votes
2
answers
2k
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Retrieve multiple tasks in an Automation via API
We can make a Retrieve call on an Automation object and if it contains only one Task get some details on that task. But, when there is more than one Task, the call does not return any information. ...
- 432
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votes
1
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Synchronising tracking data back to Salesforce from Marketing Cloud
The official documentation from Salesforce is to use Salesforce Data Extensions if you want to push tracking information from Marketing Cloud to Salesforce (https://help.salesforce.com/articleView?id=...
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