Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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6
votes
2answers
5k views

Accessing _MobileAddress and _MobileSubscription Data Extensions

In trying to develop a process to deal with MobileConnect Contacts, I have come to understand that the old SMS DE _SubscriberSMS has been deprecated and that the new DEs that will contain this ...
6
votes
1answer
944 views

Contact Data Decision Split for synchronized Salesforce DE leads to wrong path

I encountered a problem in Journey Builder, where decision splits that check for changes in Salesforce Service Cloud (filter expression is configured to retrieve Contact Data from synchronized data ...
3
votes
1answer
3k views

How to bulk export MobileConnect SMS subscriptions?

Is it possible to automate a bulk export of MobileConnect subscriptions? I don't see much documentation on the matter. Thank you.
6
votes
2answers
7k views

Dynamic sender profile with AmpScript

My Client is sending to 40 different countries a unique, localized and highly personalized email. They want to have a different sender profile depending on the contact country code, including a ...
4
votes
2answers
12k views

Marketing Cloud Landing Page: pass values to a data extension

I created a landing page which auto-populates first name, last name and the email. Now I need to pass these 3 along with what radio buttons are selected by the user to a data extension other than the ...
4
votes
1answer
3k views

Attributes in _PushAddress and _PushTag Data Views

Relating to this question: Viewing MobilePush Attributes Looking for the attribute names for both of these data views that support mobile push.
4
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2answers
4k views

Using AMPscript with SSJS Activities

I have tried using the below AMPscript block in an SSJS Activity, however it appears that Script activities only support SSJS and AMPscript cannot be included in Script Activities — please can someone ...
4
votes
1answer
2k views

How can I create an UnsubEvent using AmpScript in a Landing Page

In Salesforce Marketing Cloud (SFMC), I want to unsubscribe a contact from a single publication list by using a form on a landing page. I also want to create an Unsub event in SFMC when they submit ...
7
votes
1answer
2k views

Get Preview of Email with AMPscript Using Rest API

Im trying to get the SendPreview rendering of an E-Mail with Contact Data from an Dataextension. The E-Mail includes AMPScript. I tryed the following route: https://www.exacttargetapis.com/guide/v1/...
3
votes
1answer
2k views

EncryptSimmetric AMPScript AES

We want to encrypt / encode URL parameters on our pages. I tried to encrypt a parameter using EncryptSymmetric() with AES algorithm as explained in the documentation %%[SET @encData=EncryptSymmetric("...
6
votes
1answer
3k views

AmpScript to select Right or Left characters from a string

Is there an AmpScript function that can be used in an equivalent manner to sql left, right and mid functions? Thanks, Mark
7
votes
1answer
6k views

What are the usage charges in Marketing Cloud's pricing model?

My understanding of Marketing Cloud's pricing model is that it's based on three components: Platform subscription which varies by Edition; Basic, Pro, Corporate or Enterprise. Super Messages; a click-...
18
votes
4answers
8k views

Can AMPScript parse JSON?

Using AMPScript to parse an XML feed. Client is switching to JSON. Is there something similar to BuildrowsetfromXML() for JSON in AMPScript? I am confined to using the members login area and not an ...
4
votes
2answers
3k views

REST API Methods in AMPScript or SSJS

Is there any way via AMPScript or SSJS to utilize HTTP methods outside of GET and POST? I have had no problem utilizing these two via the HTTPPost() and HTTPGet() functions, but have not found any ...
0
votes
3answers
3k views

Remove users from All contacts in marketing cloud

I'm in the process of setting up our Marketing Cloud service and I've ended up with a number of users in All Contacts without the correct subscriber key (email as subscriber key instead of a user_id ...
3
votes
1answer
2k views

Making a callout in Apex to Marketing Cloud SOAP API

Afternoon! I've been trying to find some information as in how to add a certain email to a suppression list in Marketing Cloud via Apex, but at the end of the day, I haven't found any information I ...
33
votes
5answers
3k views

Developer Accounts for ExactTarget

Has there been any progress made on granting a developer account for SF and HubExchange Devs? It feels conceptually wrong to me a SF product doesn't allow developers to perfect and develop a wider ...
4
votes
1answer
668 views

Data relationships and filters

When building a filtered data extension X, based on a data extension A with data relationships (A to B and B to C). We can easily filter A on a field in B. We can also filter B on a field in C. We can ...
2
votes
2answers
2k views

Query Activity Failing

I have set up a data extension to capture a query and return it's results. In order to track the query, I am running it in automation studio. However, the query keeps failing. I have checked that the ...
4
votes
2answers
2k views

Issue with using ContactID as subscriber key in Marketing Cloud

We have set up our Sales Cloud - Marketing Cloud integration where Contact ID is used as the subscriber key. What we've noticed is when we have contact ID as the subscriber relationship on our ...
3
votes
2answers
277 views

Retrieve multiple tasks in an Automation via API

We can make a Retrieve call on an Automation object and if it contains only one Task get some details on that task. But, when there is more than one Task, the call does not return any information. ...
3
votes
1answer
2k views

How to track URLs included in HTTPGet()

We are using AMPscript HTTPGet to pull in some HTML dynamically. The issue is that the URLs are not being wrapped in ET's tracking so clicks aren't being logged.
2
votes
1answer
4k views

How to Fetch a html form's Post variables using AMPSCRIPT and create a record with the values in salesforce objects

I have a html web form which have input fields in it and when a customer fills in the form and clicks on submit, i want the input values to be taken into some data extension in marketing cloud [...
1
vote
3answers
4k views

Links generated in the AMPscript block are not being tracked

I noticed the links are not being tracked when the links are created into the AMPscript block (in between %%[]%%). When I hover the links in the email tests I receive they are normal links e.g. http://...
0
votes
3answers
1k views

Decision Split not evaluated correctly for multiple entries to data extension (Contact Data entry event)

Scenario I created a journey with a Contact Data entry event that is triggered via the API. A subscriber should be able to be injected multiple times and the values in the data extension are updated ...
2
votes
3answers
3k views

Using ExactTarget DEManager to update record?

Is there a way to use ExactTarget DEManager to update a data extension record instead of only add? I have a data extension that adds subscribers to specified lists (each list is its own boolean column)...
6
votes
1answer
2k views

Help with incomplete Tracking Extract documentation

Would anyone out there be able to provide some additional documentation for these Include Options for a Data Extract of Tracking Data? I've requested an update to the one wiki page that has most of ...
0
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1answer
3k views

Can a Query Activity update a Data Extension in real time

Can a Query Activity update a Data Extension in real time or is it only used to populate the historical data in the Data extension ?
3
votes
3answers
2k views

Can Automation studio be scheduled less than once a hour

Due to one of the critical requirement, we would need to run the automation studio, less than once a hour. Has anyone have an idea if Salesforce support would be able to enable running automation ...
0
votes
1answer
523 views

Marketing Cloud SSJS: trying to automate contact deletion

with the GDPR laws in place, it's important to have the possibility to remove contacts from Marketing Cloud. I'm trying to automate the process with existing tools and am looking for possible ...
3
votes
1answer
3k views

How to include Salesforce Object fields as AMPscript variables in emails sent from Journey Builder

I'm trying to use a Salesforce Object field as an AMPscript variable in an email, when the Salesforce Entry Event is used in a Journey Builder Interaction. I've created a 'Salesforce Data' event (...
7
votes
2answers
1k views

Retrieving data extension used to filter e-mail send

I'm new to ExactTarget, and I'm having some hard time to do something that should be simple. We direct our e-mails using a list of All Subscribers, and filter then using data extensions. When I go on ...
4
votes
1answer
2k views

How can I make sure the exacttarget email I've built using ampscript only sends if there are new posts in my RSS feed?

I've created an email using ampscript that pulls in the latest blog posts from an RSS feed. I would like to automate the sending of this email on a daily basis. This blog may have days where there is ...
2
votes
1answer
3k views

How can I get free or trial ExactTarget instance

How can I get free or trial ExactTarget instance. I need to do ExactTarget SAML2.0 Single Sign-On connector development, integration and testing. Is there any step by step documentation available so ...
1
vote
2answers
2k views

Cannot retrieve fields from a Shared Data Extension using the SOAP API

I have a Data Extension which exists in the Shared Data Extensions directory and is available to all Business Units. I want to use the SOAP API to retrieve fields from this Data Extension. I've tried ...
7
votes
2answers
5k views

Sending a triggered send to multiple To/CC/BCC recipients via the API

I'm working on a console application that uses the ExactTarget API to send out emails. I'm trying to add a CC to the emails but for some reason I can't get it to work. I am basically creating the ...
4
votes
1answer
4k views

Trigger email from Landing Page via AMPScript

My goal is to simply send out an email when a user loads a landing page. I set up the triggered send, which is based on a Data Extension and I can test it, works fine. (testing was done via API) My ...
4
votes
1answer
201 views

What is the system timezone in Marketing Cloud and does it consider DST? [duplicate]

My understanding is that the system timezone is CST. Is this correct? When Day Light Saving time occurs does this change to CDT?
2
votes
2answers
2k views

Possible to selectively turn off Marketing Cloud email click tracking?

I know I can turn click tracking on or off per-email by unchecking the "Track all links in this email" at send, but I was wondering if there was a way (possibly with AMPscript?) to turn off click ...
1
vote
1answer
1k views

Server-Side Javascript calling SOAP API

Does anyone see why this SOAP Request would return a 500 Internal Server Error? If I just pull out the payload test and run it in SOAP UI I get a correct response? <script language="javascript" ...
1
vote
2answers
3k views

Is there any way to shorten URL in SMS in Marketing Cloud?

I am trying to schedule an SMS in the journey to the subscribers who did not open their email. I want to redirect the subscribers to their hosted email page. I am using the below code to populate ...
1
vote
2answers
1k views

Journey Builder - BCC Email Address

I configured a journey in Marketing Cloud where i sent an email. My requirement is adding BCC email addresses to this email, but I noticed that we can only add valid email addresses. Could you confirm ...
1
vote
1answer
179 views

Marketing Cloud Download Metadata for Single Sign-On (SSO)

In the Single Sign-On documentation, it states there is a Download Metadata link available to retrieve metadata needed to setup SSO. I don't see this anywhere in the Security Settings in Admin. ...
1
vote
1answer
98 views

How to reference system dataview with SSJS?

Is there any way of doing something like, <script runat=server> Platform.Load("core","1"); //initialize DE var _Sent = DataExtension.Init("_Sent"); //retrieve data var ...
1
vote
2answers
3k views

Exclusion Script

I'm trying to create an exclusion script that will not send to people who do not have at least 16 matches in a related DE. I feel like i'm really close but haven't been able to get it to work yet. ...
0
votes
2answers
812 views

Create Sendable Data Extension using FuelSDK

I'm new to using FuelSDK. I'm getting an obscure error when trying to create a sendable data extension using FuelSDK. Below is my code: dataextension.props = {"Name" : "MyDataExtension", "Description"...
0
votes
1answer
253 views

How to check which TLS protocol is using the FUEL-SDK for java

Salesforce Marketing cloud recently announced the retirement of the TLS 1.0 based connections effective early August this year, and they published a Knowledge Article with useful information and some ...
0
votes
1answer
834 views

Unable to Retrieve the Data Extension Fields using Soap Api

I have to Retrieve the Data Extension Fields from Data Extension object using Soap Api,But I am unable to Retrieve the Data Extension fields using Data Extension Object. Data Extension Soap Request: ...
0
votes
1answer
2k views

Date manipulation Function SSJS

I want to delete the records from Data Extension based on Date Field in my DE i.e. I want to delete record which were created date before 30 days.But I didn't find date manipulation function in SSJS ...
-3
votes
2answers
991 views

Retreive set subject line

I am creating multiple emails based off the same template in ExactTarget. Some of the emails will have a different subject line. Is there any way to pull the subject line created during the initial ...