Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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Trying to automate contact deletion with SSJS

with the GDPR laws in place, it's important to have the possibility to remove contacts from Marketing Cloud. I'm trying to automate the process with existing tools and am looking for possible ...
Rafał Wolsztyniak's user avatar
8 votes
2 answers
32k views

Attributes in _PushAddress and _PushTag Data Views

Relating to this question: Viewing MobilePush Attributes Looking for the attribute names for both of these data views that support mobile push.
Daniel's user avatar
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7 votes
2 answers
16k views

Accessing _MobileAddress and _MobileSubscription Data Extensions

In trying to develop a process to deal with MobileConnect Contacts, I have come to understand that the old SMS DE _SubscriberSMS has been deprecated and that the new DEs that will contain this ...
Alex Finger's user avatar
4 votes
4 answers
7k views

EncryptSymmetric AMPScript AES

We want to encrypt / encode URL parameters on our pages. I tried to encrypt a parameter using EncryptSymmetric() with AES algorithm as explained in the documentation %%[SET @encData=EncryptSymmetric("...
cmbob's user avatar
  • 624
1 vote
1 answer
3k views

Account Activity or Object Activity in Journey Builder has limits to update like Data Loader?

I have the Marketing Cloud Connector working fine and I have a little issue to start to use the Journey Builder to update the records in CRM. In first moment i want to udpate 1 million records to ...
Joao Marano's user avatar
6 votes
2 answers
19k views

Dynamic sender profile with AmpScript

My Client is sending to 40 different countries a unique, localized and highly personalized email. They want to have a different sender profile depending on the contact country code, including a ...
mathieu's user avatar
  • 61
4 votes
2 answers
20k views

Marketing Cloud Landing Page: pass values to a data extension

I created a landing page which auto-populates first name, last name and the email. Now I need to pass these 3 along with what radio buttons are selected by the user to a data extension other than the ...
Snowalker's user avatar
  • 369
7 votes
2 answers
13k views

REST API Methods in AMPScript or SSJS

Is there any way via AMPScript or SSJS to utilize HTTP methods outside of GET and POST? I have had no problem utilizing these two via the HTTPPost() and HTTPGet() functions, but have not found any ...
Gortonington's user avatar
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6 votes
1 answer
2k views

Contact Data Decision Split for synchronized Salesforce DE leads to wrong path

I encountered a problem in Journey Builder, where decision splits that check for changes in Salesforce Service Cloud (filter expression is configured to retrieve Contact Data from synchronized data ...
Markus Dang - formerly Slabina's user avatar
5 votes
2 answers
5k views

Remove subscribers from Auto Suppression List

How do we delete subscribers (emails) from Auto suppression list using SSJS. Also, Auto suppression list maintain at SF end or application level.
Piyush Rastogi's user avatar
4 votes
2 answers
3k views

How can I create an UnsubEvent using AmpScript in a Landing Page

In Salesforce Marketing Cloud (SFMC), I want to unsubscribe a contact from a single publication list by using a form on a landing page. I also want to create an Unsub event in SFMC when they submit ...
Alasdair Russell's user avatar
4 votes
1 answer
11k views

Is there any way to shorten URL in SMS in Marketing Cloud?

I am trying to schedule an SMS in the journey to the subscribers who did not open their email. I want to redirect the subscribers to their hosted email page. I am using the below code to populate ...
Mohammed's user avatar
2 votes
1 answer
12k views

data extension: maximum characters of text field

Is it possible to have a data extension field in SFMC which holds more then 4000 characters? I want to build a dynamic email on the fly with HTML-code passed over via the soap api, but I'm having ...
Peter Ho's user avatar
  • 515
7 votes
2 answers
10k views

Data extension values in the "Update Contact" activity in Journey Builder

I'm looking for a way to use fields from a data extension (that is the entry source for a journey) in the "Update Contact" activity. I want to create a sort of log in a different data extension. Let'...
Rafał Wolsztyniak's user avatar
6 votes
1 answer
10k views

How are Contacts in Marketing Cloud counted? [duplicate]

Salesforce bills Marketing Cloud on total number of Contacts within the system. I'd like to know what exactly is used to count these? Is this the Email Studio > All Subscribers list or the Contact ...
Deployment Failure's user avatar
5 votes
2 answers
10k views

Custom font in Email content blocks

Has anyone figured out a way to use custom fonts in Marketing Cloud emails, where the font is specified only with Free Form content block level? There is a hacky solution provided for full HTML ...
Rain's user avatar
  • 5,765
5 votes
4 answers
20k views

Individual Email Results not appearing for Salesforce Send Emails

We are sending Salesforce Send Emails from Marketing Cloud using a Salesforce Data Extension. We can view the Email Send from the 'Email Sends' tab within Sales Cloud, however the 'Individual Email ...
Eliot Harper's user avatar
  • 16.5k
4 votes
3 answers
10k views

Using AMPscript with SSJS Activities

I have tried using the below AMPscript block in an SSJS Activity, however it appears that Script activities only support SSJS and AMPscript cannot be included in Script Activities — please can someone ...
Eliot Harper's user avatar
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4 votes
3 answers
5k views

Get the name of the Data Extension you are working with : Custom Activity

I'm developping a custom activity in NodeJS and I would like to know how can I get the name of the Data Extension I'm working with to put the name here : payload['arguments'].execute.inArguments = [{ ...
Otor's user avatar
  • 354
3 votes
1 answer
7k views

How to bulk export MobileConnect SMS subscriptions?

Is it possible to automate a bulk export of MobileConnect subscriptions? I don't see much documentation on the matter. Thank you.
Daniel's user avatar
  • 1,277
1 vote
1 answer
3k views

Email Send does not send to everyone in Data Extension, no reason for Exclusion

I am completely new to using Marketing Cloud so this may be a stupid question. I scheduled 2 emails to go out to separate audiences. The lists were deduplicated. I imported IDs and Email addresses ...
SeanGorman's user avatar
  • 1,015
0 votes
1 answer
3k views

Parse XML in Server Side Javascript

Is there a way to parse XML in SSJS. I have an RSS Feed that comes as XML in the response, is there a way I can parse the field and store them in a Data Extension, using SSJS. I have tried standard ...
Sanchit Mittal's user avatar
0 votes
1 answer
802 views

How to try catch RetrieveSalesforceObjects in AMPScript

I use the RetrieveSalesforceObjects function within an Email that I send out in a Journey, recently some people have been failing in the email send. Which I suspect is because of this line, I have ...
Deployment Failure's user avatar
24 votes
5 answers
17k views

Can AMPScript parse JSON?

Using AMPScript to parse an XML feed. Client is switching to JSON. Is there something similar to BuildrowsetfromXML() for JSON in AMPScript? I am confined to using the members login area and not an ...
xtianjs's user avatar
  • 341
9 votes
3 answers
8k views

Sales Cloud to Marketing Cloud unsubscribe synching

Recently I have been setting up a few automations to ensure proper synchronization of different fields from Sales Cloud to attribute fields in Marketing Cloud. I also wanted to set up an automation ...
zuzannamj's user avatar
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8 votes
2 answers
5k views

Subscribers currently in a Journey

What ways could you create a data extension that contains all the subscribers (SubscriberKeys) that are currently “in” a Journey (Journey Builder)? The Journey I would like to do this for is a ...
Cameron Robert's user avatar
6 votes
1 answer
2k views

Using Exclusion Script with _Sent Data View

I would like to use an Exclusion Script when sending an email from Content Builder where if the Subscriber has received an email in the past week, then the email should be suppressed from sending. ...
Eliot Harper's user avatar
  • 16.5k
6 votes
1 answer
9k views

AmpScript to select Right or Left characters from a string

Is there an AmpScript function that can be used in an equivalent manner to sql left, right and mid functions? Thanks, Mark
Mark P's user avatar
  • 430
4 votes
1 answer
3k views

Is there a way to disable WAC String for a specific link (ex. Tracking Link) with AMPscript or otherwise?

A client recently went live with a Commerce Cloud website / Marketing Cloud integration. Marketing Cloud is sending a Shipping Confirmation triggered email. The tracking link in the Shipping ...
Holland Dotts's user avatar
1 vote
2 answers
4k views

Query Contacts that Exit Journey

Is there a way to query Marketing Cloud to show contacts who have exited a journey? Thanks in advance.
neo2049's user avatar
  • 392
37 votes
5 answers
3k views

Developer Accounts for ExactTarget

Has there been any progress made on granting a developer account for SF and HubExchange Devs? It feels conceptually wrong to me a SF product doesn't allow developers to perfect and develop a wider ...
jimxclarke's user avatar
16 votes
1 answer
23k views

Marketing Cloud API limits

I'm working in marketing cloud project. We need to use a lot of API calls because we have so much real time use cases. I would like to know if there is any limit in the number of calls per day or ...
M'henni Koroghli's user avatar
12 votes
1 answer
13k views

What are the usage charges in Marketing Cloud's pricing model?

My understanding of Marketing Cloud's pricing model is that it's based on three components: Platform subscription which varies by Edition; Basic, Pro, Corporate or Enterprise. Super Messages; a click-...
Eliot Harper's user avatar
  • 16.5k
10 votes
3 answers
29k views

Marketing Cloud REST API - GET method to Data Extensions

I'm currently using the POST and PUT methods to add and modify rows in custom data extensions (as documented here) but i don't see anywhere on the documentation nor the stackexchange a GET method to ...
etoIT's user avatar
  • 101
7 votes
2 answers
5k views

Get Preview of Email with AMPscript Using Rest API

I'm trying to get the SendPreview rendering of an E-Mail with Contact Data from a Dataextension. The E-Mail includes AMPScript. I tryed the following route: https://www.exacttargetapis.com/guide/v1/...
Ronald Koch's user avatar
5 votes
1 answer
10k views

Making a REST API call from a Script Activity in Automation Studio

We are trying to update a service cloud custom object from marketing cloud. Can we make a REST api call within a script in Automation Studio.It will be great if someone in this forum can confirm they ...
Monomit Bhowmik's user avatar
5 votes
1 answer
6k views

Making a callout in Apex to Marketing Cloud SOAP API

Afternoon! I've been trying to find some information as in how to add a certain email to a suppression list in Marketing Cloud via Apex, but at the end of the day, I haven't found any information I ...
Javier García Manzano's user avatar
5 votes
1 answer
3k views

How to track URLs included in HTTPGet()

We are using AMPscript HTTPGet to pull in some HTML dynamically. The issue is that the URLs are not being wrapped in ET's tracking so clicks aren't being logged.
Jon Sakas's user avatar
  • 2,018
4 votes
3 answers
2k views

CloudPageURL via SMS broken link

I've found that using CloudPagesURL via SMS will always result in the Server Error 500 page, no matter if the URLEncode is used or not, even if the CloudPage itself just holds simple text. CloudPage ...
Rain's user avatar
  • 5,765
2 votes
1 answer
3k views

Making SOAP Calls via SSJS

I am trying to make a SOAP call following from the answer here : Server-Side Javascript calling SOAP API I am running this on a cloud page. When I publish it, it doesnt render (harbinger or bad ...
0xsegfault's user avatar
  • 6,603
2 votes
2 answers
3k views

Sender Profile AMPscript

I would like to apply some dynamic logic to a triggered send Sender Profile. I believe below information should help in producing. Can anyone assist? Entry DE is 'Entry_DE' _subscriberkey is found in ...
Lauren's user avatar
  • 73
2 votes
2 answers
6k views

Query Activity Failing

I have set up a data extension to capture a query and return it's results. In order to track the query, I am running it in automation studio. However, the query keeps failing. I have checked that the ...
0xsegfault's user avatar
  • 6,603
2 votes
1 answer
4k views

Subscriber Key related to Multiple Emails

Can someone help clarify use case where we should have Subscriber key related to multiple email addresses? We generate our own subscriber key but we want to give a Subscriber opportunity to be ...
Vasily's user avatar
  • 23
1 vote
2 answers
7k views

Is there a way to retrieve Journey History for contact using REST API?

I'm looking for a way to retrieve journey contact history - basically the same information that is on Journey Builder - History tab (Contact key, Journey Name, Activity name, Status, Timestamp) via ...
Mateusz Bartkowiak's user avatar
1 vote
3 answers
4k views

Decision Split not evaluated correctly for multiple entries to data extension (Contact Data entry event)

Scenario I created a journey with a Contact Data entry event that is triggered via the API. A subscriber should be able to be injected multiple times and the values in the data extension are updated ...
Markus Dang - formerly Slabina's user avatar
0 votes
3 answers
6k views

Remove users from All contacts in marketing cloud

I'm in the process of setting up our Marketing Cloud service and I've ended up with a number of users in All Contacts without the correct subscriber key (email as subscriber key instead of a user_id ...
Hew Ingram's user avatar
0 votes
1 answer
6k views

Query Activity for ORDER BY xxx DESC LIMIT

I'm trying to create a query activity in order to show, from a Data Extension, only the last 5 articles ids. I tried with the formula ORDER BY xxx DESC LIMIT 0,5 as in SQL but it is not working and it ...
M.Giorgio's user avatar
27 votes
4 answers
5k views

Use cases for one-to-many and many-to-many relationships in Contact Builder

Someone recently asked me why a one-to-many relationship exists in Contact Builder. And I think that's a very good question (also why there is a many-to-many relationship too). The ability to create ...
Eliot Harper's user avatar
  • 16.5k
15 votes
5 answers
6k views

Using AMPscript to retrieve content from CloudPages

We've build a CloudPage that looks like this: <!doctype html> <html> <head> <meta charset="utf-8"> <title></title> </head> <body>hello world</body&...
Eliot Harper's user avatar
  • 16.5k
6 votes
1 answer
2k views

Clarification - AttributeValue with CloudPagesURL

So... let's come to a topic i do not seem to fully understand: The function AttributeValue, especially in combination with the cloudpagesurl function. I will present three scenarios, two are working ...
Johannes Schapdick's user avatar

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