Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

3,875 questions with no upvoted or accepted answers
Filter by
Sorted by
Tagged with
20 votes
0 answers
2k views

Possible values returned from the _messagecontext personalisation string

I'm following the personalization string documentation and need clarification on the _messagecontext string. Specifically, I want to understand under what context the following values would be ...
Eliot Harper's user avatar
  • 16.4k
14 votes
0 answers
1k views

WSProxy setClientId in Child BU does not allow execute at Parent BU

In SF Marketing Cloud, I'm trying to update a subscriber at the Parent BU Level from my SSJS in the Child BU. I created a Cloud Page at the Child BU to run the following code in order to debug faster....
Bechir's user avatar
  • 516
10 votes
0 answers
502 views

Use-cases for the WAT and WATP AMPScript functions

Do any of you fine folks know anything about the WAT() and WATP() AMPScript functions? I'm looking for a real use-case outside of the official documentation: Returns the values of the Web ...
Adam Spriggs's user avatar
  • 30.4k
9 votes
0 answers
607 views

Making concurrent REST API requests to Marketing Cloud

I'm trying to understand how rate limiting works for REST API calls. I was informed that it's based on the number of concurrent requests, which I can live with, but I can't figure out what the ...
Eliot Harper's user avatar
  • 16.4k
9 votes
0 answers
243 views

How to detect beacons in iOS Journey Builder?

I'm trying to send a push message to iOS devices from the marketing cloud via MobilePush, when the device comes near a bluetooth beacon (proximity). I called configureSDK(...) with all params set to ...
Guest9875's user avatar
  • 154
8 votes
0 answers
798 views

Salesforce Marketing Cloud Single Sign On - Azure

We are currently attempting to carry out the set-up of the Single Sign On functionality for Salesforce Marketing Cloud, however when trying the two different ways of setting it up we are receiving the ...
ARyan1992's user avatar
8 votes
0 answers
332 views

Payload for attributeGroups/{groupId}/attributeSetDefinitions MC API endpoint

I'm trying to figure out how to create Attribute Groups and link them to data extensions via the Marketing Cloud REST API (and SOAP API for data extensions, if needed). I managed to create an empty ...
bst's user avatar
  • 167
8 votes
0 answers
740 views

SFMC public key missing `encrypt` flags?

The ExactTarget SFMC Public Key referred to in their FTP instruction guide points to a key that doesn't seem to be set up properly for encryption of FTP files. $ curl https://members.exacttarget.com/...
Jake Biesinger's user avatar
8 votes
0 answers
617 views

SFMC REST API - Cloud Pages & Collections

I've successfully used the available REST API in order to create various assets in Marketing Cloud, like HTML Emails, Templates, and Landing Pages. The email assets are visible under the appropriate ...
Theo Kal's user avatar
8 votes
0 answers
290 views

Query to move sends which contain the word "ticket" to a new tracking folder?

I just started a new job with a company and there tracking is a mess. All of the files are just at the root "My Tracking" and there are 1000s of sends. I want to move all sends with the word "Ticket" ...
Stan Alachniewicz's user avatar
8 votes
1 answer
2k views

POST interaction/v1/eventDefinitions creates an Event Definition but I cannot see the Event on a Journey

I am attempting to post a new API Event that can be added to a Journey as an entry source. I am able to make this call via Rest and see the new event when I open Entry Sources under Journey Builder....
Mike's user avatar
  • 918
8 votes
1 answer
471 views

API Call in Managed Package behaving differently in Scheduled Apex

I have a Scheduled Apex job, 'scheduleUnsub,' which calls a class 'resubscribeCall,' which runs some code including a method in a Managed Package (ExactTarget) which makes an API call to ExactTarget. ...
LucidLunatic's user avatar
7 votes
0 answers
1k views

Calling Marketing Cloud REST API via webhook

I'm trying to work out a means of calling Salesforce Marketing Cloud's REST API via a third party webhook to write to a data extension. The issue I'm having involves refreshing the oauth token. We've ...
andrewb's user avatar
  • 81
7 votes
2 answers
1k views

Custom Activity on Marketing Cloud absolutely dynamic

I'm doing a custom activity and would need to be able to get the value of any field of the data extension input in the journey. At this moment my custom activity is prepared to receive the value of ...
Alejandro Barchino Navarro's user avatar
7 votes
0 answers
309 views

Setting up Marketing Cloud as an Auth. Provider

Lately we've been integrating very tightly with Marketing Cloud, so I thought about trying to set up the External Services which Salesforce provides in order to do some minor actions via flows. In ...
Javier García Manzano's user avatar
6 votes
0 answers
700 views

Using a Shared SSJS functions in my Automation Script Activity

Let me preface this by saying that I am not looking at cloud pages. I am looking to either use Content Blocks or other Activity Scripts to store JS functions which I can load into an Automation Script ...
JordanGS's user avatar
  • 198
6 votes
1 answer
1k views

How to feed IER (individual email result) with Tracking Triggered Send information (triggered send via API from external app)

i hope someone can help me with this problem here: i've to feed the IER "et4ae5__IndividualEmailResult__c" object in SalesCloud from Tracking data of Triggered Send. Normally with the ...
Lorenzo's user avatar
  • 61
6 votes
1 answer
2k views

What is Distributed Marketing?

Based on the Distributed Marketing sales page and help documentation, Distributed Marketing allows for non-marketers to send emails in Sales/Service/Community Cloud using Marketing Cloud as the ...
Jackson Chen's user avatar
  • 4,687
6 votes
1 answer
2k views

Message sent through Marketing Cloud isn't delivered and doesn't show up on the deliveries endpoint, what can it be?

I'm making a call to Marketing Cloud's endpoint to send SMS messages like this: -- request to /sms/v1/messageContact/{messageId}/send { "mobileNumbers": [ "55009999999999" ], "...
Renato Oliveira's user avatar
6 votes
1 answer
371 views

SOAP queries for a list subscribers returns empty when there are over 1Million users in the list

We are trying to export the subscribers from a list. We can see that the list has 1.4 million subscribers: curl -X POST -k -H "Content-Type: application/json" -H "Authorization: Bearer ...
Brent Haines's user avatar
6 votes
1 answer
2k views

How to match trackingcode to productcatalog?

my topic is about the relatively new product "predictive web" there are multiple contradictory facts delivered by salesforce which makes implementation hard or nearly impossible. I will quote multiple ...
Johannes Schapdick's user avatar
5 votes
1 answer
297 views

Custom Activity: real data for frontend; POST endpoints for lifecycle don't work

I want to pass/traverse contact(s) through my Custom Journey Builder Contact Filter. For example, get contact(s) as input; (in my modal) select/remove existing fields or add new value for empty ...
JDoE's user avatar
  • 61
5 votes
0 answers
775 views

Marketing Cloud Journey Builder PB/Flow on Contacts Causing CPU Limit Issues

In our Org, the JBSystemFlow_Contact flow is being called by a Process Builder every time a Contact is saved, and causing us to hit the CPU Governor Limit. I know that CPU limits can come from ...
Morgan Marchese's user avatar
5 votes
0 answers
250 views

Adding Fields in a Data Extension leads to resetting retention policy

I am trying to add a 'CREATED_DATE' field with a default value of current date, in my existing Data extension using wsproxy. The code runs fine and the fields gets added, however the data extension ...
Swati Mishra's user avatar
  • 1,662
5 votes
1 answer
221 views

MobilePush deduplication on DeviceID's before sending

When using MobilePush, some of our subscribers have a large amount of DeviceID's associated with them (between 10 and 30). When sending to these subscribers, all devices are sent to, as they are all ...
Christopher Carswell's user avatar
5 votes
0 answers
414 views

Is it possible to make a Cloud page return a Status Code 400?

In the context of using a Cloud page as an endpoint for an API call, I was wondering if it was possible to make a Cloud page return content with a different Status Code, such as 400 for example. In ...
Ivan Razine's user avatar
5 votes
1 answer
574 views

How to verify an Auth0 JWT in a Marketing Cloud Page

We have a requirement to do a verification of a JWT in a SFMC Cloud Page, as we have a site with Client Side JavaScript calling the cloud page and there is no security in SFMC for Cloud Pages. I've ...
Aditya Gollakota's user avatar
5 votes
1 answer
2k views

Reply management - New sub domain issue with Marketing cloud

So we have many issues with the sub-domain that we are using with the marketing cloud. One of them is: If we want to reply to the emails from Outlook, we get an error message that says: ...
Ben M.'s user avatar
  • 153
5 votes
1 answer
333 views

How to Activate a File Drop Automation via the API

I can create a file drop triggered automation through both SOAP and REST API's but I cannot figure out how to switch them from "Inactive" to "Active". Any help would be be greatly appreciate, thanks!
Brett's user avatar
  • 153
5 votes
1 answer
486 views

Marketing Cloud create Script Activity via API

I'm trying to create a Script Activity through the API and I can't find any documentation for that SOAP Object. I tried pulling back an existing automation that contained a script activity but the ...
michael.rockway's user avatar
5 votes
0 answers
338 views

Get FilterPart of FilterDefinition in SSJS (ExactTarget)

I'm trying to fetch the FilterParts of FilterDefinitions in SSJS (for debugging now used on a landing page). var results = FilterDefinition.Retrieve({Property:"CategoryID",SimpleOperator:"equals",...
Jhu884's user avatar
  • 153
5 votes
3 answers
1k views

MarketingCloud - Creating Contact via API problem

I've found a similar question, but I could not find any real solutions for the issue. We have a DataExtension with the following attributes: "ID" Number "Email" ...
Laszlo's user avatar
  • 111
5 votes
0 answers
593 views

Implementing ExactTarget Journey Builder with Swift

I'm trying to implement push notifications using the Journey Builder SDK in a Swift Application for iOS with the latest version of the SDK (4.1.0) https://github.com/salesforce-marketingcloud/JB4A-SDK-...
Puter's user avatar
  • 51
5 votes
1 answer
332 views

InteractionDefinition not valid ObjectType [Python FuelSDK]

I am trying to get my journey objects via the API, however I get: Message: Error: InteractionDefinition is not a valid ObjectType. I am using the python Fuel-SDK. I do not understand why this Object ...
dupes's user avatar
  • 355
5 votes
1 answer
97 views

Retrieving the ExclusionFilter field of a TriggeredSendDefinition

Using the Python FuelSDK, I am able to ​create​ a TriggeredSendDefinition with an ExclusionFilter, as well as ​update​ an existing TriggeredSendDefinition's ExclusionFilter. This uses the prop "...
bucket's user avatar
  • 51
5 votes
0 answers
1k views

API Calls timezone details

When making an API call to SendEvent or OpenEvent objects in the REST API, the return value is in Central time. How do I know what timezone it is using for the dates that I pass as arguments? If I ...
tscizzle's user avatar
  • 453
5 votes
0 answers
118 views

Bluetooth Permission removal on JB4A on Android < 5.0

In version 3 of the ExactTarget JB4A library that we use for push notifications, there was a dependency on the IBeacon library which imposed a requirement on the Bluetooth permission for the app. In ...
Simon LE LARGE's user avatar
5 votes
1 answer
11k views

Print AMPscript Variable inside HTML <tag> as attributes

So I am using ExactTarget templates and content areas to build my emails. In my templates I have AMPscript variables defined in the < head > and that will determine how elements in my content areas ...
DigitalMC's user avatar
  • 313
5 votes
1 answer
2k views

Failure to retrieve list subscriber attributes in a landing page using AMPScript and SSJS

ExactTarget is core edition. There are no Data Extensions, so we use Lists. Am using landing page and trying to retrieve all the subscribers attributes of the List from SSJS and AMPScript but failed ...
Jack85's user avatar
  • 489
5 votes
1 answer
2k views

Opt-Out using queueMO API

I am trying to opt-out of SMS using QueueMO API but getting error. Below is the request and response. Any idea what could be going wrong? Is there any other way to opt-out using REST API? Thanks in ...
Ashwin's user avatar
  • 51
4 votes
2 answers
217 views

Can one BU decrypt QS parameters from another environment/ BU?

I'm preparing for a large redevelopment effort which includes redesigning data structures/data extensions and contacts keys in Salesforce CRM and Marketing Cloud. To that extent, the Business has ...
Eric B.'s user avatar
  • 141
4 votes
0 answers
459 views

how data in _open data view is recorded in SFMC

As of now, our understanding of data views is that data is mostly real-time. But is this true for all data views or only specific data views? if specific, then which ones? Recently, we noticed that we ...
kl2's user avatar
  • 325
4 votes
2 answers
870 views

How to know the number of contacts per Business Unit?

I am on a multi org instance. From the Parent BU, I would like to know the number of contacts per child business unit. For the moment, I have not found a solution other than filtering on the attribute....
DavyC's user avatar
  • 41
4 votes
1 answer
295 views

automation/v1/filetransfers - patch endpoint not working

For a specific usecase, I need to do dynamic csv exports from SFMC to an external serveur (s3). the dataextract works well. I can browse a list of DE, modify 1 temporary dataextract activity (by ...
joe_le_rap's user avatar
4 votes
0 answers
202 views

Child Business Unit has No Access to All Subscribers in Triggered Send

I am attempting to create Triggered Sends in a Child Business Unit. I can do so via SOAP Api just fine. The triggered send is created and configured to use the All Subscribers list. I cannot do so via ...
Mike's user avatar
  • 918
4 votes
0 answers
356 views

Role (soap object) is missing Marketing Cloud Roles

The role object [https://developer.salesforce.com/docs/atlas.en-us.mc-apis.meta/mc-apis/role.htm] appears to be missing all of the Marketing Cloud XXXX roles. The below WSproxy code will run ...
charliefay's user avatar
4 votes
0 answers
997 views

Pausing Records in Journey Over Weekend

I'm looking to build a journey that sends a few emails only during the weekdays and then on Monday would send to anyone that was at that point over the weekend. As an example, a record downloads a ...
RunRabbit's user avatar
4 votes
0 answers
106 views

How to bring leads from salesforce to marketing cloud whitout the conector

So I have a question about the salesforce and marketing cloud. Here at the company we have a salesforce org connected to marketing cloud. As we don't have multi-org functionality (and we don't plan to ...
Leticia Silva Jordao's user avatar
4 votes
0 answers
625 views

Is Einstein Send Time Optimization reliable?

In the above snapshot of Einstein send time optimization dashboard, can we know which are these 5 email addresses that Einstein has predicted and can assign personalized send time? I am monitoring ...
Krati Garg's user avatar
4 votes
0 answers
108 views

How to start with writing extension apps for Marketing Cloud?

I'm an experienced Salesforce developer who build countless AppExchange apps in the last years. But I am absolutely new to Marketing Cloud. I know what it is and how it is used but have no idea on how ...
Robert Sösemann's user avatar

1
2 3 4 5
78