Questions tagged [marketing-cloud]
The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.
13,412
questions
1
vote
2
answers
710
views
Calling an ampscript function from javascript?
Currently i have a cloud page with some ampscript logic, such as
%%[
set @rows = LookupRows("Outreach_global_Parameters","OutreachChannel",'SMS')
set @rowcount = RowCount(@rows)
set @row = row(@rows,...
- 65
2
votes
0
answers
112
views
How to retrieve objects that inherit from APIObject using FuelSDK-Java [closed]
I'm trying to retrieve all sends from an account on salesforce and even though I can instantiate the client using:
ETConfiguration configuration = new ETConfiguration();
configuration.set("clientId"...
- 121
1
vote
0
answers
305
views
Trying to use dynamic data in a "Send SMS" activity within a journey using Salesforce Data as the entry source
I have a journey set up using Salesforce Data as the entry source. There's a "Send SMS" step in the journey where I need to be able to pull a specific field out of that object to display in the SMS ...
- 874
3
votes
1
answer
275
views
Folder Structure in CloudPage Personalized URL
In the classic Microsites, we were able to add a "folder"-like structure to the personalized URL, i.e. https://pages.s7.exacttarget.com/foldername/something/
But in CloudPages, if you try to do the ...
- 4,695
1
vote
1
answer
1k
views
Duplicate CloudPage or template
Built a CloudPage(landing page) with Content Builder UI. Now that I have this built, is there ANY way to duplicate the page? Will need a few variations over the course of time and I'd rather not ...
- 1,407
1
vote
1
answer
78
views
SQL code unknown
I found a piece of code in our cloud that was written by someone in the past, and I don't know what it does (I have no developer experience).
%%[
if Not Empty(@zip)
Set @rows = LookupRows(...
- 121
2
votes
2
answers
1k
views
Migrating Content Builder Assets from one SFMC instance to another
My company is migrating from an old instance of Marketing Cloud to a new one. Does anyone know if it's possible to migrate Content Builder assets like emails, templates, headers, images, etc. from one ...
- 21
2
votes
1
answer
668
views
Journey Builder Decision Step - Decision based upon todays date
I'm trying to create a Date Driven series of emails in Journey Builder but struggling to see if there's a solution to what I'm trying to achieve.
The emails are only suitable to go out at one ...
2
votes
1
answer
466
views
How to replace a CloudPage with a newer version of that CloudPage on the same URL?
Just an easy question: Is there a way to replace a CloudPage with a newer version of that CloudPage on the same URL and schedule this change?
The reason why I'm asking is because I want to prepare ...
- 384
0
votes
0
answers
192
views
How to retrieve record from data extension of different business unit
I am using this call in AMPScript
https://www.exacttargetapis.com/data/v1/customobjectdata/key/[Data extension key]?$filter= Name%20eq%20'Test'
It's working in POSTMAN
1
vote
1
answer
1k
views
Why are Mobile Connect Subscriptions not identified by Contact Key?
I have both MC and Sales Cloud (SC) connected in my implementation, in my testing I have purposely created two Contacts in SC with the same mobile number.
In Contact Builder they appear as two ...
- 4,868
1
vote
1
answer
275
views
Target vs Control in Journey [closed]
In Marketing Cloud’s Journey Builder - Is there an option to split the entry source data extension in journey, with target and control group of about 10:90?
- 11
0
votes
1
answer
323
views
Help with Setting up Marketing Cloud Dynamic / Static Sender Profile setup
We would like to setup a dynamic sender profile with a static element. The from name is to be based on a Data Extension we are using to send to. This is quite straight forward to setup however we ...
- 159
3
votes
1
answer
1k
views
Edit Synchronized data extension
I synced the Lead object of CRM to Marketing Cloud. The marketing team will have access to marketing cloud. Now if the marketing team edits the value of Lead in Contact Builder within Marketing Cloud ...
- 43
1
vote
0
answers
67
views
FuelSDK to create a Contact through REST
I'm trying to accomplish creating a Contact in Marketing Cloud API. Im seeing that's the case in the API (see here) but through the FuelSDK not sure how to.
How do I create a contact using the ...
- 19
0
votes
1
answer
1k
views
Import a file from Reports folder in the SFTP
I want to implement a process in which, once the Report is exported to the SFTP /Reports folder, it will be imported to a Data Extension.
How can I move the file to another folder in order to be able ...
- 1,041
1
vote
1
answer
532
views
MC Connect: What if the Contact record is deleted?
We use the MC Connect to sync our SFDC Contacts in SFMC.
We cannot use the standard fields like "IsDeleted" for filtering because we have specific requirements which Contacts to sync. Thats why we ...
- 71
4
votes
1
answer
2k
views
Journey Builder SMS Send Opt In Behavior
In Journey Builder you can send SMS activities to Subscribers, dependant "Delivery Options" you can decide which users get the SMS.
In my journey I have selected the later option (Subscribe all ...
- 4,868
1
vote
1
answer
369
views
Govern limits Salesforce Activity Journey Builder
If I inject 5000 contacts at the same time in a journey that has a Salesforce Activity. Will the triggering of this activity result in 1, 3 (2000/2000/1000) or 5000 transactions?
Or is there another ...
- 680
1
vote
1
answer
227
views
SMS is not sending
I have ampscript to be used for mobile connect triggered in Journey Builder
The SMS does not send but when I replace with just plain text, it does.
Is there any errors with my code?
Test SMS via ...
- 651
0
votes
2
answers
1k
views
Web collect code not working properly
I have Web Collect Code installed on our website. I want to use it to build segments around website interactions. I now have two questions
What do I need to do to collect webview data. The Data ...
- 145
0
votes
0
answers
137
views
"View Online" email appears blank
This is now happening for two clients of mine... the email is deployed and when we click "View Online" (using %%view_email_url%%) all of the personalization in the email is blank.
We are using ...
- 1,020
0
votes
1
answer
893
views
Tracking for dynamic content engagement
I'm trying to find the best way to set up tracking for engagement based on my dynamic content (dynamic content blocks and Ampscript). I've set up a send log data extension to collect the different ...
- 329
1
vote
1
answer
694
views
Contacts didn't enter a running version while a previous version had "finishing" status in Journey Builder
I have a journey in Journey Builder that has a version with "finishing" status and then another version was activated. However, the day that the journey has to be launched, no contact entered neither ...
1
vote
1
answer
333
views
Using SQL to compare and update data extension
I need to use SQL in an automation to compare the data from the "TemporaryDE" with the Data from the "CompareDe". If the CompanyName value from the "TemporaryDE" is not present in the "CompareDe" - to ...
- 121
1
vote
2
answers
3k
views
Marketing Cloud Connector problem
For some reason, my Sales Cloud and Marketing Cloud got disconnected.
I started the "usual" troubleshooting procedure - cleared out the tokens, but even after that I cannot reconnect them.
When I go ...
- 14.4k
1
vote
1
answer
1k
views
OpenDirect in MobilePush not working properly Android
I'm trying to send a notification with URL from MobilePush in Marketing Cloud with OpenDirect feature.
When the user clicked on an alert notification. I want a web page or landing page to show on ...
3
votes
2
answers
3k
views
Marketing Cloud SOAP API SimpleOperator (IN) - Filter on Automation Object
I am trying to GET all Automations within a Marketing Cloud Environment by using a SimpleOperator on the Status field. The reason I am going through the trouble of adding a SimpleOperator Filter is ...
0
votes
0
answers
749
views
SOAP API call OAuth 2.0 error
I'm using the postman to test one SOAP API call that is resulting on error 405 - HTTP verb used to access this page is not allowed. The page you are looking for cannot be displayed because an invalid ...
- 51
3
votes
2
answers
491
views
Marketing Cloud User Settings
Does Marketing cloud automatically disable users if they do not login for 6 months,I have come across this scenario and wanted to confirm.
- 57
3
votes
1
answer
333
views
How to assign SFMC campaigns with Tags programmatically?
I have a list of tags that every campaign have to be assigned to. I'm trying to use the api to accomplish this task.
I found the endpoint below to associate tags with objects, however, as I was ...
- 234
3
votes
3
answers
2k
views
Email Frequency Capping in Marketing Cloud Connect
I want to do the Frequency Capping to those Emails which are sent/triggered from the Marketing Cloud Connect.
I know that we can add the exclusion Script to the Journey Emails, Content Builder Emails,...
- 424
0
votes
1
answer
515
views
As we have Dynamic list in Pardot, what is the similar way in Marketing cloud?
In Salesforce Pardot we have dynamic list which behaves as below:
When the criteria matches, Pardot adds them to the list for you.
When the criteria no longer matches, Pardot takes them off the list ...
0
votes
1
answer
117
views
Triggered Send with HTML - Escape or replace quotes and line breaks? HTML > 4000 characters
We want to send the whole email body via Triggered Send. HTML contains quotes (") and line breaks (return).
Do we have to escape or replace the quotes?
Do we have to remove the line breaks?
The ...
- 71
1
vote
2
answers
1k
views
Journey uses engagement split but number of opens are not getting captured accurately
I have a journey that sends an email and then wait for 10 days after which based on whether the contact has opened an email or not, it sends the follow-up email in the 'No' path. When I track the ...
- 957
4
votes
1
answer
62
views
Will a Suppression List increase send time?
Background:
I have a daily batch process that creates a sendable Data Extension from a query on a Synchronized Data Extension. The automation runs a query that overwrites the sendable Data Extension ...
- 107
8
votes
2
answers
3k
views
Is there a way to identify all the places a Content Block is used?
I'm trying to identify all the places a Content Block is used. The goal is to be able to reference what will be affected if a Content Block is modified.
I've looked a the Asset in the REST API, but I ...
- 1,808
1
vote
1
answer
195
views
Geofencing Push Message when App is Force-Closed
Does anyone know if a geofencing push notification can be delivered to a customer from SFMC even if they have force-closed the app?
- 389
0
votes
2
answers
676
views
Delete subscriber automatically from Marketing Cloud
What is the best way to delete subscribers from SFMC automatically when I
Use something like this on a cloud page
%%[
var @sid, @jid, @reason, @lue, @lue_prop, @lue_statusCode, @overallStatus, @...
- 145
2
votes
1
answer
587
views
Content Builder "Shared-Tab" not visible in child BUs
In the parent Business Unit, a folder in Content Builder is shared with a couple of child BUs. As far as I can see this, everything has been set up according to the documentation. However, in the ...
0
votes
3
answers
259
views
InsertDE from QueryParameter not passing data
I'm pulling a variable from the url to pass into a DE that is storing "opt-outs" for specific messaging.
I can print the variable on my cloud page and the data all seems to be flowing properly. I ...
- 329
1
vote
1
answer
409
views
Dynamic Sender Profile Issues
I've been following Sprigg's helpful lookup documentation and I can pull the right fields that I need into the email. Here is the code:
%%[ var @FromName, @lookupValue
set @lookupValue = ...
- 79
1
vote
0
answers
142
views
Asymmetric Key import from cert erroring
Received a public key generated in a .crt format from Commerce Cloud side so that we can pass an encrypted emailaddr through an email click for attribution.
However, getting this error: The key ...
- 1,407
3
votes
1
answer
45
views
How to create and maintain a Data Extension of Marketing Cloud Admins? [closed]
We have ~200 admins across ~40 business units, and I would like to maintain a data extension with their names, emails, permission levels, and last login date. Is this possible to do programatically ...
- 33
4
votes
2
answers
858
views
SFMC: Query Based Data Extension Help
We have a synchronized data extension from Sales Cloud coming into our SFMC instance. In the Opportunities table, it is possible for a single customer to have multiple Opportunities in various stages, ...
- 41
1
vote
2
answers
193
views
Comparing records from Data extension
I have a weird situation, I need to check a value in an Data Extension and if the value is not there, I need to update another data extension. But if the value is there, the data extension should not ...
- 121
1
vote
2
answers
2k
views
Marketing Cloud Triggered send - error '10004'
I have created a Triggered send definition under trigger sends linked with static email and also linked a data extension based on triggered send template.
[
{
"From": {
"...
- 1,681
1
vote
2
answers
3k
views
Private domains for Sender Profiles and IP warm-up
I have a Salesforce Marketing Cloud question on the SAP registration and the private domains used for Sender Profiles, specifically when it comes to IP warm-up.
If you already have existing private ...
- 11
1
vote
1
answer
3k
views
where to find the Subdomain and Tenant's Endpoints for API REST Call
I would like to know how to get the URL for the API rest call,and also the ACCESS_TOKEN in salesforce marketing cloud
- 51
0
votes
0
answers
37
views
Event SOAP API Endpoint date fields are always same
Event endpoints have created_date, modified_date and event_date as retrievable properties but I see that all three dates are exactly same for an event. Does an event ever gets modified once created ?
