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Questions tagged [marketing-cloud]

The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

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Salesforce Trigger Not Calling Marketing Cloud API on Contact Delete

I'm trying to set up a trigger in Salesforce to automatically delete a contact in Marketing Cloud (MC) whenever a contact is deleted in Salesforce (SF). What I've Done: Followed the instructions on ...
Teacher Lemon's user avatar
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16 views

Error in email preview when using Lookup() with _subscriberkey

I'm new to SFMC and AMPScript. I want to create an email that starts with the name of the employee who receives it, using the Lookup() function to return their name. My code: %%[ SET @subKey = ...
Irina Aldana Filippini's user avatar
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32 views

Create multiple CSV files from an single data extention

I have a scenario where lead data is stored in the SFMC data extension and sent WhatsApp campaign. Depending on the response, I have to send that data to the sales representative. For every lead, a ...
shivkumar Dusad's user avatar
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1 answer
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Configuring Journey Entry for Records with Pre-assigned Campaigns in Salesforce

I'm using Salesforce data in a Journey and need records that already have the campaign assigned to enter the Journey. How should I configure the Journey entry source to achieve this? Currently, it's ...
Duicug's user avatar
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Update contact record in native DE on journey - will the update be available for later steps in journey?

I am trying to build a journey in Marketing Cloud that includes an "update contact" step as the first step in the journey (for example, update contacts who are age 50 or older by changing ...
susane's user avatar
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List sFTP files in a cloud page [closed]

Is it possible to list files on the SFMC sFTP in a cloud page or similar? Doesn't look like there are any native capabilities (via SSJS or AMPscript) to interact with the SFTP. Reason for asking: we ...
MC Qs's user avatar
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Retrieve template based emails and their associated templates using the Content Builder API

I'm trying to retrieve emails and their associated templates using the Content Builder API. In Postman, I can find the template name field, but I can't access it using SSJS. Does anyone know how this ...
pmleal07's user avatar
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1 answer
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Send email only if attachment exists in import SFTP Marketing Cloud

I have an incoming zip file containing multiple csv files. I extract and run an automation activity on a specific file name pattern, this is the master data file containing which file goes as an ...
IHaveAQuestion's user avatar
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Boolean Attribute Issue in Decision Split Activity in a Shared Data Extension

I'm using a boolean attribute in a shared data extension in the decision split activity in the journey. The business unit I'm using is a child business unit. However, I noticed that the boolean value ...
Prasad Ruwanpathirana's user avatar
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29 views

Include Cloudpage URL link in whatsaap message

I want to share a link to a custom preference center page in my WhatsApp business chat. When the user clicks the link to provide input, I want to ensure that the customer doesn't have to leave the ...
Tanu Sachdeva's user avatar
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marketing cloud contact deletion mobile push

We are currently deleting contacts by the following rule. (CustomerId - 12 digit numbers only) SubscriberKey Like %-% (subscriber who cannot be defined) and DeviceID is NULL (Not App customer) Msg ...
Luna's user avatar
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Dynamic URLs for push notification

do you know if it's possible to use personalization string for URLs in Push Notifications the same as for content? I'm trying to do that but my URL is not working. All variables are defined in Data ...
Natalia's user avatar
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0 answers
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Create filter for intelligence report

I would like to create a filter to compare the current month with the same month from the previous year in the date filter of the Intelligence Report."
Pedro Cruz's user avatar
3 votes
0 answers
66 views

Extract variable number of property values from a JSON Array in a Query Activity

Wondering if anyone working in SFMC/Marketing Cloud Engagement has a method for extract a variable number of array property values from a JSON string in a Data Extension row. I'm aware that the ideal ...
Adam Spriggs's user avatar
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AMPscript in Location Entry push keeps runs when opening the app

We created a location entry message that has an AMPscript code that basically updates a field in a Data Extension by adding 1 to the value of that field. We implemented this solution to count push ...
Raas's user avatar
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1 answer
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Hiding HTML table of code within Ampscript IF-ELSE Statement - Reduce file size?

I am working on an email template with a large number of modules. If I add these modules within the AmpScript IF-ELSE statement - for eg: Display module 1 table of code within in the If statement and ...
user1373287's user avatar
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Marketing Cloud Consultant Certification - Decision Split

I am studing for the Marketing Cloud Consultant Certification and I have some doubts regarding the following question: Northern Trail Outfitters (NTO) imports a file daily into Marketing Cloud of ...
Joana's user avatar
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Redirect not working in if/else but working in some part of the code

In This code Line 62 & 65 where i have commented out { Redirect(concat(@loginPageURL,"?invalidtoken=",1,"&referer=",@referer)) } The code does not work when i include these ...
UTKARSH SINGH's user avatar
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Tracking extract - attributes file

can someone help with including attributes in the tracking extract output? My goal is to include in the tracking extract an internal list id that corresponds with a subscribers' event. That list id is ...
PForsyth's user avatar
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Journey Builder Admin Notification After API Event [closed]

Here is a simple scenario. Journey starts with a data extension entry source and sends an email to customers. Customers click the link on the email and navigates to product page. Customer adds the ...
Muhammed Ismail Paligu's user avatar
1 vote
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39 views

Custom Content Block / triggerAuth2 workflow

Setting up my first Custom Content Block, trying to use triggerAuth2 (OAUTH Authentication). My app should: on load, authenticate with triggerAuth2 (done) From the result of that, my app should read ...
Jonas Lamberty's user avatar
1 vote
1 answer
51 views

Why isn't my link getting populated when using AMPscript

I'm using Salesforce Marketing Cloud and need to populate a link using AMPscript. For example, the link is https://website.com/%%=v(@variable1)=%%/%%=v(@variable2)=%%/%%=v(@variable3)=%% The link ...
hihihi's user avatar
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SQL code repeats result for first row only

I need to concatenate columns in an alphabetical order, so I used solution provided here: Marketing Cloud - SQL Contatenate columns in alphabetical order select stuff(x.c,1,1,'') as [constraint] from ...
MrSkover's user avatar
-1 votes
0 answers
25 views

I want to extract data of big data extension to FTP using automation

My Data Extension has 710956745 records in it now I want to export this complete data to FTP by dividing it in multiple files how can I do it with the help of automation. I got this task to do some ...
Naman Khamesra's user avatar
1 vote
1 answer
28 views

How to Correctly Exclude Checkout Day in Daily Rate Calculation with AMPscript?

I am using AMPscript in Salesforce Marketing Cloud to parse serialized JSON data for hotel reservations. Each entry contains start and end dates along with a daily rate. I need to calculate and ...
Matt Black's user avatar
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26 views

Suppress engagers from the journey builder eBlast and send the same eBlast to non-openers using journey builder

I sent an eBlast using journey builder to my subscribers. Based on their engagement activity, a new record was created and updated in the CRM subsequently, the DE was updated with a boolean value. I ...
NDSF's user avatar
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1 answer
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Marketing Cloud - SQL Contatenate columns in alphabetical order

I need to concatenate several columns in an alphabetical order. Is that possible to be accomplish with Marketing Cloud limited SQL? Below you can find the sample structure: SELECT TOP 1 constraintl, ...
MrSkover's user avatar
-2 votes
0 answers
17 views

object activity record data into email for personalization || Journey builder || Marketing cloud

Reference article: Journey Builder || Object Activity || Save generated SFID In journey i am creating records in salesforce CRM org using object activity and i want to use that newly created record ...
Kush Patel's user avatar
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2 answers
41 views

Journey Builder sending to the wrong email address

I have a sending data extension with an ID as the subscriber key + the email address. The issue is that when sending an email via journey builder, for some reason it's not sending the email to the ...
malena's user avatar
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1 answer
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How to fetch data of users entering into journey and data of users in wait period activities in journey builder

Please assist with the below details on how to fetch data of the users: a) How can we fetch data of the users entering into the journey using SFMC reports or any source for KPI. b) How can we fetch ...
Sfdcprgmr's user avatar
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SFMC Push Notification to custom Web URL

I would like to send a push notification that uses the Journey Builder option, "Go to Web URL: Insert a URL in the field that goes to a web page." Does this field support a content block or ...
JulieHurtz's user avatar
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22 views

Integration of Salesforce Marketing Cloud with Ionic-Angular

Good afternoon, I'm integrating the mobilePushSdk into a hybrid application in Ionic-Angular. Is there any example of integration with the SDK?
Sab20's user avatar
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1 vote
1 answer
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Deleted contacts not coming back in contact sync in SFMC

We have a contact sync set up in SFMC that brings over all records where "Emailable contact = true" (Emailable Contact parameters determined by us in a flow that marks that field true or ...
nponta01's user avatar
-2 votes
0 answers
25 views

_SMSSubscriptionLog Data View Limitation for different Subscribers with same Mobile Number

When using the _SMSSubscriptionLog Data View to retrieve the list of contacts that unsubscribed by sending STOP, I encounter an error stating "Multiple subscriber keys found for this mobile ...
Sugathan's user avatar
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1 answer
46 views

How to check for activated automation

Is there a way to check for activated automation? I want to extract it to DE: Automation Name Activation status Last Execution Date
youkey's user avatar
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0 answers
42 views

_AutomationInstance data view is not returning right data

can anyone lend me a hand? I'm having trouble retrieving data about my automations using the data view _AutomationInstance. Automation Studio is returning incorrect data for certain automations in ...
Mik's user avatar
  • 3
0 votes
1 answer
26 views

Where is the updated documentation for SPM integration>?

In release notes for version 8.1.0 I see this statement: MarketingCloudSDK Integration via SPM – Integration via Swift Package Manager (SPM) now automatically includes SFMCSDK, simplifying ...
alujan's user avatar
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0 votes
0 answers
27 views

Move Audit trail data from Marketing cloud SFTP server to External SFTP location

I'm now on the process of moving Audit trail data to external sFTP location,and the original process includes moving data directly from safehouse to external sFTP. But I wonder if it is possible to ...
Suejin Min's user avatar
0 votes
1 answer
33 views

Journey builder - can I send to multiple distribution lists?

We are looking at moving from Email Studio to Journey Builder so we can use the A/B testing. I currently capture multiple audiences by using automated Outlook distribution lists that I have uploaded ...
Erin's user avatar
  • 1
0 votes
0 answers
50 views

getInitialNotification returns null for SFMC notification

I have implemented "react-native-marketingcloudsdk": "^8.1.0" SDK into our React Native 0.65.0 app. We have Firebase messaging also along with SFMC. Earlier notification was not ...
javascript-coder's user avatar
-1 votes
0 answers
47 views

Is it possible to enable sFTP connection through port number 8022 in marketing cloud?

So here's a sitaution I got client's sftp account to access, but the whole account information is not the same as the one I've been using in marketing cloud. The username is in form of IP address like ...
Suejin Min's user avatar
1 vote
1 answer
64 views

Formula on Individual Email Result for Engaged Segment

There is an Individual Email Result, a custom object created from the Marketing Cloud Connect managed package between Marketing Cloud and the CRM.  This individual email result object has some custom ...
Gitconnect's user avatar
0 votes
0 answers
30 views

Querying canceled job

received an email via Alert Manager telling me a job was canceled due to a script syntax error. Not sure which email it is but when I query the Job data view for that JobID, I get 0 results. At first ...
PForsyth's user avatar
0 votes
0 answers
31 views

Incremental Data Export from SFMC to Adobe CDP

I wanted to talk through the logic for an automation I have, the issue im facing, and hopefully find a solution. Approach: I have an automation in SMFC that 1)queries for email open data and sends to ...
Ryan Moravick's user avatar
0 votes
1 answer
49 views

Update Demographics Object using AMPScript

When trying to update the Contact object using an AMPScript on my SFMC cloud page, my script works fine. However, I haven't been able to figure out how to update the Demographics object using the same ...
NDSF's user avatar
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0 votes
1 answer
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creating an automation from Fillezila to SFMC using Automation Studio

I was creating an automation from Fillezila to SFMC using Automation Studio. The csv was in the Subpast called scheduler(as you can see at the screenshot attached). When a run the automation studio it ...
Weslei Carvalho Santos's user avatar
1 vote
1 answer
81 views

is there a programmatic API to access transaction emails opens / clicks / unsubscribes

We have a legacy exacttarget that now exists in SFMC. I have just started working with it but and am trying to maximize our value from it. We send emails using the FuelSDK and access information for ...
timpone's user avatar
  • 111
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0 answers
30 views

SFMC Send Relationship: SendableDataExtensionField and SendableSubscriberField

We are trying to get our heads around the send relationships in SFMC. We understand that in a sendable data extension we need a key (Subscriber Key) that uniquely identifies the individual being sent ...
John Haughey's user avatar
-1 votes
1 answer
28 views

No Access to Auto-Suppression

A user suddenly doesn't have access to the auto suppression config in email studio admin, although I can still see it as an admin. Which permission gives access to auto suppression? Thanks in advance
neo2049's user avatar
  • 390
-1 votes
0 answers
35 views

Cant trigger Transactional send journey using SSJS?

I am trying to trigger a Transactional journey with the help of SSJS. I wrote below script to trigger seems this is not a valid method to trigger Transactional journey: TriggeredSend.Init(...
Shashi Kant's user avatar

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