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0answers
28 views

Campaign object not available in Contact Builder

I am trying to synchronize the standard Campaign Object from Salescloud to Marketing Cloud but it doesn't appear in Data Sources / Set-Up Object. I am only having this issue with this object. I ...
1
vote
0answers
20 views

Bulk update of which fields synchronize from Sales Cloud in multiple objects

We are using Marketing Cloud Connect to bring data from Sales Cloud to Marketing Cloud. Currently we are synchronizing almost 20 different objects with numerous fields, as this data is needed for many ...
0
votes
1answer
22 views

Contact Builder mapped using Salesforce Id field (15-digit)

I am currently using Cloud Connect to synchronize Contacts and a related object. I ran into some issues when attempting query activities to join related records with contacts into a Salesforce DE. I ...
1
vote
3answers
131 views

Query All contacts for mass contacts delete

I need to delete 2M Contacts from All contacts. Actually, my colleague synced the Contact object from Salesforce without checking the box "only import contact with email address". I checked it later ...
2
votes
2answers
368 views

Journey Builder and Decision Splits with Contact Data

When having Marketing Cloud Connect in place between SF/SFMC, the Attribute Group connecting all synchronised SF objects is automatically built and set in place. By using Journey Builder Salesforce ...
2
votes
1answer
45 views

Why can I no longer access Synchronized Data Extensions folder in Data Designer?

For the past six months, when creating new attribute groups in Data Designer my team and I had the ability to access the Synchronized Data Extensions folder and simply drag and drop a synchronized ...
1
vote
2answers
282 views

Marketing Cloud contact builder shows 9 times more contacts

We synced contacts from Salesforce to Marketing Cloud. Data sources and it's related entities display 118,704 contacts got synced from Salesforce. But in Contact builder it is showing 9,34,276 ...
0
votes
0answers
104 views

Contact Builder & Salesforce Data Extensions

Does anyone know exactly why Salesforce Data Extensions are not accessible through Contact Builder? I can't figure out why there would be any limitation, specially when you can move a SF DE to the ...
0
votes
1answer
188 views

Marketing Cloud Connect: Limiting the number of synchronized Person Accounts

We're using using person accounts which populate both the Account and Contact synchronized data extensions. We want to limit the number of contacts that are being synchronized with the connect to ...
0
votes
1answer
133 views

Configure a MC Journey with decision splits evaluated against a field from SFDC

What is the best way to configure a MC Journey with decision splits evaluated against a field from SFDC? As the value of the field changes over time the decision split should evaluate against the ...
2
votes
1answer
141 views

What happens with the data of a synchroniyed data extension when the synchronization is paused?

I would like to know what happens with the records of a synchronized data extension when the source object sync is paused. It looks like the sync data until the paused time still remains but, is ...
3
votes
0answers
112 views

Journey Data Configuration Questions [closed]

I am helping a client address a few journey optimization issues, and would like some guidance on 2 items I'm working through. SFDC Triggered Entry Journey DE: I understand with SFDC triggered ...
1
vote
1answer
201 views

Make Journey Builder Decision Split Based on Sync'd DE

Basic points: • My Journey Has Entry Source from Salesforce Data so the DE is auto-generated. • I created a synced DE from the custom object in SFDC so that after a few days I can check on a field ...
0
votes
1answer
79 views

What happens if I change the password of the Sales Cloud Connector User in SFMC?

I need to log in as the Sales Cloud Connector User that is set up in the Marketing Cloud. I will need to reset the password for this user to do this. What happens if I do this? Will my established ...
1
vote
1answer
597 views

Link a synchronised data extension in Data Designer

I am currently working in a multicloud project (Service and Marketing) and I will use the Data Stream to stream objects from Service Cloud to Marketing Cloud. I want to know what is the best ...
2
votes
1answer
341 views

Contact builder structure for SFSC and SFMC integration and exposing synced data to email studio

My company is moving its db to service cloud and integrating through marketing cloud connect to push data into synchronised tables in SFMC. As far as I know this means the unique contact key and ...
3
votes
0answers
538 views

Synchronisation of Foreign Key in Mobile Push and Contact Key in Contact Builder

I am implementing Marketing Cloud MobilePush for one of my clients and I need some clarification regarding the data model of Mobile Push system tables and their relation with the populations. The ...
1
vote
1answer
963 views

Ampscript - How to use Salesforce Data Event fields in Email templates

I have created a journey for the first time in Journey Builder, Salesforce Data event linking Leads (Standard). I then pressed the test button and it came up with an error which I found out was to to ...