Questions tagged [marketing]

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Possible to concat a string of several lines into a single string/kline?

For the bounce data view, some properties like BounceReason are spanning several lines and this causes issue while reading and parsing the files in the service. Is it possible to concat these ...
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12 views

Efficient multilingual template setup/resources

I am quite new to Salesforce and would like to implement a scalable setup for my email marketing communication. I am using Marketing Cloud and the content builder in the E-Mail studio, In particular, ...
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1answer
18 views

Anyone ever done a mass delete of contacts without a channel?

I have a list here but I am paranoid about deleting these contacts with NO channel because it might have a ripple effect. Looking at data designer there is alot of connections and I am just a little ...
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1answer
36 views

Using SQL CASE statement to convert TEXT to BOOLEAN value

is it possible to change multiple field values when using CASE statement? I have a Text field with several values ( 5 differnt ones) and each of this value has its own Boolean field in tragt Data ...
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1answer
22 views

Add/customise font stacks in Marketing Cloud

Within Marketing Cloud's email studio, is there a way to add additional font stacks and/or customise the existing font stacks that are applied when you set the font for a block of text or a tag/class?
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1answer
23 views

Install Appexchange app in only one Business Unit

I would like to install a specific app from the AppExchange in a specific business unit. Could you please indicate the steps to install it on only one child BU? Thanks a lot in advance.
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1answer
19 views

Export a data extention to FTP using automation?

I searched around for this and found a thread Using Automation Studio to Export a Data Extension But it did not really answer my question. I have a data extension that is created and an automation ...
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10 views

Data Views FTP/Data question timestamp question

I am looking to export data from the data views (open, click etc) to an FTP using filezilla. I understand MC creates 3 folders inside the ftp, but my question is lets say an export is made every 6 ...
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1answer
37 views

how to empty a list without removing the list

According to the documentation, the SSJS function associated with the object list are : add, remove, retrieve and subscribers https://developer.salesforce.com/docs/atlas.en-us.mc-programmatic-content....
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1answer
50 views

business ASK : #SFMC Do not want “list-unsubscribe” header in commercial emails as we have a custom subscription center [closed]

SFMC #experts, Background: we are using a custom un-subscription center through a page running on external SF platform and all opt outs goes directly in to that master SF system. From marketing(SFMC) ...
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1answer
24 views

Locating the Errored emails on a Triggered Email Send

I have a triggered email send that is getting quite a few errors. I've got send logging enabled, so these error codes should be getting pulled into that data extension. However, I'm unsure what the ...
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24 views

Uploading speed to Salesforce Marketing Cloud SFTP

Is there anyway we can increase uploading speed to Salesforce Marketing Cloud SFTP SFTP? Our data size is quite huge and with current speed (maximum 2MB/sec) it's taking quite a lot of time to upload ...
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51 views

Verifying Marketing Cloud API calls

So I'm new to the Dev. Forums, and trying to learn as much as I can while studying for my MC admin and developer certs, so forgive me if this question isn't clear. In Marketing Cloud we have a lot of ...
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15 views

Use within Marketing Cloud an already existing From email address

Can I use an existing FROM Email Address (used before for sending emails through a different platform) to send emails from Marketing Cloud? A warm IP wont be necesary since the volume will be very ...
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18 views

Marketing Cloud Proactive Monitoring

Is it possible to have proactive monitoring email alerts to setup in Marketing Cloud? For instance: if the campaign emails significantly dropped certain threshold, we want to see an email alert.
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20 views

How to send dynamic(personalization ) content in push notification through api

The below link talks about Push send api , But limited to how we can send personalization string . https://developer.salesforce.com/docs/atlas.en-us.mc-apis.meta/mc-apis/postMessageContactSendPush....
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1answer
77 views

Salesforce Marketing Cloud - Private Domains for Cloud Pages

I have a set of Marketing Cloud Cloud Pages. We have recently purchased private domain URLs to be associated with each of the Cloud Pages. Is this possible? If so, please let me know what the ...
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1answer
17 views

Get service cloud object data from journey

I have a journey with entry of salesforce data and an SMS activity which should contain data coming from service cloud. I have already added the field in entry data but how can I include it in the SMS ...
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44 views

Marketing cloud url expiration which is applicable only to a particular link and not to all on account level

I have created a landing page via cloud pages in web studio, The below HTML code I have added in the email to redirect to the appropriate cloud page. The use case is that if the date is expired ,it ...
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1answer
68 views

How to add Salesforce collect tracking to magento 2 via google tag manager

We have the following code on our website so every page is tracked in SalesForce web/mobile analytics. We are testing with subscriber key (we really want email to be displayed in tracking) the code ...
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18 views

Inner join automation with 4 data extensions with 1 common field in all

I am not getting any error while validating this query in automation studio but in the target DE the fields are not getting updated. I checked everything: data types of the target data extensions as ...
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2answers
97 views

How to prevent a subscriber from entering multiple journeys at the same time in Journey Builder?

We have multiple journeys built using journey builder in our SFMC instance. We are trying to enforce a new business rule which should prevent the same subscriber from entering multiple journeys at the ...
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43 views

lead object synchronization issue in marketing cloud

I have done all the steps needed to synchronize salesforce sales cloud objects to the marketing cloud and i can synchronize all the objects except lead. when I try to sync lead the cogwheel just keeps ...
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1answer
48 views

Connect to a database of an X system to get information for my journey

I have a question. If I wanted to connect to a database of an X system to get information for my journey. Is it necessary to create a webservices or is it only configuration through automation studio ...
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18 views

Update data from Data extension to salesforce Custom Object

Using automation studio I am doing following 2 activities : 1.Query Activity :I have created a Data extension to capture _Bounce data in Marketing cloud. 2.Filter Activity :Created a filter data ...
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713 views

How to test API integration in marketing cloud?

I have created a API package under Setup -> Installed Packages. I have created API Integration component for the package .I have the below basic details for the component. Client Id Client Secret ...
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2answers
230 views

How to delete All contact under contact builder in marketing cloud?

We have bulk contact approx 1 million and we want to delete these all contacts from the marketing cloud so how we can delete these contacts from marketing cloud?