Questions tagged [lma]

License Management App (LMA) for managing App Exchange packages deployed to subscribers.

24 questions with no upvoted or accepted answers
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votes
2answers
381 views

Alter Lead Assignment Notification when lead created by the LMA (License Management App)

I feel defeated asking this but I am stumped..... Ok so I am trying to figure out how to route or in any way affect the Lead Assignment notification when the lead is created by the LAM (License ...
3
votes
0answers
205 views

Granting Login Access via Licence Management App by Users

We are an ISV partner and our customers use our package 24/5 on for a mission critical purpose. We are using LMA to support them using "Grant Login Access" feature. The problem we are dealing with is ...
3
votes
0answers
197 views

Can a managed package be managed through different licenses?

In the context of this question: Can two managed packages utilize common core libraries and other questions concerning managed packages and extensions... For any two apps that share a lot of code, ...
2
votes
0answers
44 views

How can I get Debug Logs for Apex code in my Managed Package which is invoked via Execute Anonymous on the Subscriber Org?

I have installed a Managed Package and connected it via the LMA. The subscriber org shows up under the Subscribers-Tab. An user on the subscriber org has granted me (as package provider) login access. ...
2
votes
0answers
21 views

LMA Packages Latest Version Merge Field Not Populating

I'm trying to create an email template that uses the Lead.Name merge field and sfLma__Package__c.sfLma__Latest_Version__c merge field. When I "Send Test and Verify Merge Fields" - choosing a Lead ...
2
votes
0answers
122 views

“insufficient access rights on cross-reference id” error when modifying a license with the LMA

After clicking Modify License and changing (for example) the expiration date of a license in the License Management App, I get an "insufficient access rights on cross-reference id" error. This doesn'...
2
votes
1answer
37 views

Managed package : block license on number of records instead of number of users

We are busy with a managed package but we want to use a bit of an other license management then the normal flow. In the normal flow you can control the users that have access via the license managent ...
1
vote
0answers
13 views

Adjusting a Customer's AppExchange Subscription

We offer a monthly and annual subscription to our AppExchange package, and we use LMA and CMA along with Stripe to manage and see all the subscribers and their payments. A situation came up where a ...
1
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0answers
17 views

Validate LMA/FMA Before Publishing To AppExchange

Is it possible to validate that your LMA/FMA code functions correctly before you ever upload a package to the AppExchange? I have an existing, released managed package that I need to try using LMA/...
1
vote
0answers
17 views

LMA count not being updated by CMA

One of my clients purchased an additional license 4 days ago but it is still not available in the LMA. In the CMA correctly shows the license count, but I can't figure out how to get the LMA to update....
1
vote
0answers
85 views

FMA parameter update in LMO org using apex

We recently started using FMA app to manage some features in our managed package app. One of the requirement we have right now is on License create/update we need to update one of our FMA parameter (...
1
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0answers
36 views

Delisting the app from AppExchange but keeping LMA features

We have a package which will be delisted from AppExchange for a number of reasons (our decision). I would like to know if any one has similar experience and would this process influence the LMA Login ...
1
vote
1answer
27 views

When do we charge our customers in CMA and LMA app?

When our subscribe install our package ,CMA and LMA provides us a feature where we let user pay after installation.What does after installation means here?
1
vote
1answer
69 views

FMA Feature parameter records do not show up for every license record in LMA

We just released a new version of our appexchange app to set of customers. This new version includes FMA (Feature Management App). The issue is some org's licenses (in LMA) do not show Feature ...
1
vote
1answer
851 views

Can't see managed package code/logs when logged into subscriber org with LMA

Based on the Troubleshooting in Subscriber Organizations guide, it seems that when a subscriber has granted you access to their Salesforce organization, you should be able to see obfuscated code and ...
1
vote
0answers
24 views

How to access Base package code with Extension packages without running into licensing issues

I have couple of question regarding Extension packages and love to hear some clarification/answers: We want to release an extension package to our Base package (which is already in the appexchange). ...
1
vote
0answers
91 views

Managed package not listed on appexchange

We have created a managed package that is going through security review and is not yet listed on appexchange. We have a potential customer who wants to try out our app. We are unsure as to how to go ...
1
vote
0answers
18 views

Is it possible to restrict the number of users per ORG when we set the app expiration date in LMA?

Is it possible to restrict the number of users per ORG when we set the app expiration date in LMA (License managed Appexchange)?
1
vote
0answers
80 views

Access the subscribers functionality in the salesforce community

I want to access the subscribers functionality on the community which is used by the Licence Management App by a visualforce page. Visualforce Page: <apex:page > <script> ...
1
vote
0answers
30 views

I wan't to create an web page to buy new user license for my salesforce App but outside the LMO?

I'm not sure how I can do it and respect security because it look like usualy people do it in salesforce apex visual force page? I want to use an external web site done in .net for being able to ...
0
votes
0answers
14 views

Does Licence management application access subscribers Credits

Please advice, Licence management application (LMA) have a Subscribers. In the LMA Subscribers tab i have a Subscribers that Subscribers have accessed my application from AppExchange. That application ...
0
votes
0answers
10 views

Issues while creating Service Order (Channel Order Application) programmatically

Facing an issue while creating a Draft Service Order programmatically and then trying to view (and submit) it (via COA_Order VF page). I'm able to successfully create a draft service order of type "...
0
votes
1answer
55 views

How to restrict Sandbox LMA License to match Production License Status/Count?

How to restrict Sandbox LMA License to match Production License Status/Count? If your AppExchange package includes a free trial, in Production the app installs well with TRIAL as the status. However, ...
0
votes
1answer
41 views

In LMA is there a field or something that marks push upgrades or user upgrades?

Is there a way I can query the LMA objects to find if a package version was upgraded via AppExchange or if it was a push upgrade? Which object/field? The idea is to have a trigger so if it was a push ...