Questions tagged [lma]
License Management App (LMA) for managing App Exchange packages deployed to subscribers.
81
questions
0
votes
1answer
29 views
Granting Account Login Access using Apex
Is there a way to Grant Account Login Acces using Apex? Not through the UI as shown in the screenshot from below. Maybe something using the Tooling API? Or Metadata API?
Thank you in advance!
2
votes
0answers
28 views
Fail to make DML or send emails from License Trigger
We are having a problem when the LMA process updates a license that we are not able to figure out.
We have an after update/insert trigger on sfLma__License__c which among other things updates Accounts ...
12
votes
2answers
729 views
Extension packages & Licence Management in 2GP
In the first generation of Managed Packages (1GP), you are able to create Managed Extension packages that technically required a base package.
Both could be distributed and licensed using the same ISV ...
0
votes
0answers
22 views
How to Assign Lead to License
I'm using the Process builder for creating a sign up request for the creation of a trial org. All things work fine, except one thing. The record created in license object(LMA) has no reference to the ...
2
votes
0answers
31 views
Feature Management Testing for Beta Package
We have used feature management for one of the packages. We would like to test the beta package, but we can't see the option to set Feature Management parameters in License Management Org?
When we try ...
0
votes
1answer
18 views
Used license field is not getting updated in LMA
I want to track the used licenses in LMA and I believe that is handled by LMA itself. But somehow my Used Licenses field is not getting updated in LMA. Now, as per Salesforce documentation this field ...
2
votes
0answers
98 views
Adding Packages, Version and Licenses to License Management App (LMA) in a Scratch Org / Sandbox
I have installed the License Management Application (LMA) into a Scratch Org to enable us to build a data model that relates to the License and Package and Package Version objects.
ISVforce Guide: ...
4
votes
0answers
27 views
Control Number of Managed Package Custom Object records that can be created using Licensing
I'd like to control the number of namespace__Team__c records that can be created using either the LMA or FMA for our Managed Packaging.
We could write a Trigger to control/limit the number of records ...
2
votes
0answers
31 views
Does the LMA not allow logging into subscribers of beta packages?
We have a beta package installed in a subscriber org. From the sub org we have granted login access to our company. But from the LMA, under Subscribers, under the sub org, under Login Access Granted ...
1
vote
0answers
49 views
LMA - unable to login on Subscriber org
Are you aware of any issue or new restriction introduced recently to log on Subscriber?
I granted access to our company, logged out, and then logged in our LMA, then I opened the Subscriber using the ...
0
votes
0answers
41 views
Different license types for AppExchange app
We want to sell 2 different license types for our AppExchange app: Admin and User. The difference is that only an Admin can make changes to the custom metadata types that define the app configuration.
...
4
votes
1answer
79 views
License Management Application (LMA) in scratch org
We would like to do some sort of exploration of License Management Application, i.e. play with it, look at new objects added to SF schema, maybe write some triggers etc.
Is it possible to spin up a ...
3
votes
0answers
71 views
How to use the Feature Management App (FMA) to grant access for a defined number of users?
The FMA allows named booleans, integers and dates to be set by the creator of a managed package so they can turn package features on and off per customer.
The boolean option is pretty obvious: every ...
9
votes
2answers
268 views
Use FMA Features for per-user licensing
As I understand the Salesforce FMA, you can enable certain Boolean toggles per LMA license. But those licences are per org, either:
As Site-wide license for all users of a subscriber org
An amount of ...
3
votes
1answer
167 views
How do I access the full debug log for an managed email service Messaging.InboundEmailHandler?
I have a Messaging.InboundEmailHandler class that is packaged and distributed as part of a managed package. It is then configured against an Email Service in subscriber orgs.
How can I access the ...
3
votes
1answer
61 views
Site-wide licence for QA org is reset in LMA on package upgrade
For each of our customer apps, we create an Enterprise org for acceptance testing. We always create them using our ISV Environment Hub.
We now struggle with doing testing in one of those QA orgs as ...
1
vote
0answers
27 views
Adjusting a Customer's AppExchange Subscription
We offer a monthly and annual subscription to our AppExchange package, and we use LMA and CMA along with Stripe to manage and see all the subscribers and their payments.
A situation came up where a ...
1
vote
1answer
151 views
Managed Package: Subscriber Support via LMA - Access to protected settings and custom metadata
Let's say, we had LMA (License Managing Application) configured for our managed package and subscriber granted us permission to log in on their behalf via Subscriber Support tab.
If we logged in, ...
1
vote
1answer
85 views
LMA - install on Partner Business Org or our Production org?
I've done a lot of reading on LMA (nice overview here), and it's an app that can technically be installed on any org, although docs and this trailhead module generally suggest to install it on a ...
1
vote
0answers
27 views
Validate LMA/FMA Before Publishing To AppExchange
Is it possible to validate that your LMA/FMA code functions correctly before you ever upload a package to the AppExchange?
I have an existing, released managed package that I need to try using LMA/...
0
votes
2answers
142 views
Get NamespacePrefix for a given Package Id (in org with LMA app)
Is there a way to get the Namespace Prefix of Managed Package where I just have the Id of? Maybe it is helpful that my code sits in the same org as the LMA app in with its sfLma__Package__c objects.
...
0
votes
2answers
133 views
Minimal Salesforce License to use LMA and Subscriber Support
I couldn't find any information on what's the minimum Salesforce license to grant a support person permissions to do Subscriber Support in the LMA.
Can someone please point me to such information?
2
votes
0answers
179 views
How can I get Debug Logs for Apex code in my Managed Package which is invoked via Execute Anonymous on the Subscriber Org?
I have installed a Managed Package and connected it via the LMA. The subscriber org shows up under the Subscribers-Tab. An user on the subscriber org has granted me (as package provider) login access. ...
1
vote
0answers
23 views
LMA count not being updated by CMA
One of my clients purchased an additional license 4 days ago but it is still not available in the LMA. In the CMA correctly shows the license count, but I can't figure out how to get the LMA to update....
0
votes
1answer
137 views
How to restrict Sandbox LMA License to match Production License Status/Count?
How to restrict Sandbox LMA License to match Production License Status/Count?
If your AppExchange package includes a free trial, in Production the app installs well with TRIAL as the status. However, ...
2
votes
1answer
178 views
FMA parameter update in LMO org using apex
We recently started using FMA app to manage some features in our managed package app. One of the requirement we have right now is on License create/update we need to update one of our FMA parameter (...
1
vote
0answers
69 views
Delisting the app from AppExchange but keeping LMA features
We have a package which will be delisted from AppExchange for a number of reasons (our decision). I would like to know if any one has similar experience and would this process influence the LMA Login ...
1
vote
1answer
50 views
When do we charge our customers in CMA and LMA app?
When our subscribe install our package ,CMA and LMA provides us a feature where we let user pay after installation.What does after installation means here?
1
vote
1answer
22 views
Are installHandlers executed after the LMA creates the license?
I have an app on the appexchange, when a subscriber installs the app, it will run an install handler process on his org.
LMA will also create a license for the subscriber on my org.
My question is:
...
0
votes
1answer
90 views
Do installing a Managed Package (listed in AppExchange) via Salesforce CLI, create a License & Lead in package developer's LMA org?
Can anyone confirm if this is the case. Though I don't really think this should be allowed, but I'm suspecting random licenses occurring and it's a hunch that they are being generated because it is ...
2
votes
1answer
204 views
What happens when I reduce Seats for a license in LMA
We have managed packaged App in appexchange and we use 'Seats' field to assign licenses to our Clients in LMO.
My question is what happens when someone is assigned 5 seats and they are using all 5 but ...
0
votes
2answers
1k views
Any way to debug Process Builder flows?
We have two flows that were built using process builder. One runs when something changes in the License via the LMA app, so when there is a change in the object sfLma__License__c (change of version, ...
1
vote
1answer
183 views
FMA Feature parameter records do not show up for every license record in LMA
We just released a new version of our appexchange app to set of customers.
This new version includes FMA (Feature Management App).
The issue is some org's licenses (in LMA) do not show Feature ...
2
votes
1answer
2k views
Can't see managed package code/logs when logged into subscriber org with LMA
Based on the Troubleshooting in Subscriber Organizations guide, it seems that when a subscriber has granted you access to their Salesforce organization, you should be able to see obfuscated code and ...
0
votes
1answer
50 views
In LMA is there a field or something that marks push upgrades or user upgrades?
Is there a way I can query the LMA objects to find if a package version was upgraded via AppExchange or if it was a push upgrade? Which object/field?
The idea is to have a trigger so if it was a push ...
1
vote
1answer
67 views
LMA - notification on licence change
I dont know if this is the right place to post such question, but after endless hours googling, i didnt find the answer to this. I have this usecase: A org buy our application via AppExchange and it ...
8
votes
2answers
811 views
Alter Lead Assignment Notification when lead created by the LMA (License Management App)
I feel defeated asking this but I am stumped.....
Ok so I am trying to figure out how to route or in any way affect the Lead Assignment notification when the lead is created by the LAM (License ...
2
votes
0answers
31 views
How to access Base package code with Extension packages without running into licensing issues
I have couple of question regarding Extension packages and love to hear some clarification/answers:
We want to release an extension package to our Base package (which is already in the appexchange). ...
1
vote
1answer
86 views
Don’t install the LMA in the Developer Edition org where you created a managed package
I have developed and uploaded managed package from my developer edition org. I have created listing in my partner account. I have set the price etc. To link my app in LMA I am following this link ...
1
vote
0answers
104 views
Managed package not listed on appexchange
We have created a managed package that is going through security review and is not yet listed on appexchange. We have a potential customer who wants to try out our app. We are unsure as to how to go ...
3
votes
0answers
280 views
Granting Login Access via Licence Management App by Users
We are an ISV partner and our customers use our package 24/5 on for a mission critical purpose. We are using LMA to support them using "Grant Login Access" feature. The problem we are dealing with is ...
3
votes
1answer
71 views
Managed package license timeline
We have a managed package ready to go in for security review . We have yet to fully understand the LMA org and it's functionalities.
I wanted to know can we associate licensing for the managed ...
2
votes
2answers
1k views
Managed package license checks for users [duplicate]
I want to enable licensing for my managed package and had few questions:
The licensing would be on a per user basis. My managed package runs a scheduled job in system context and performs some ...
1
vote
1answer
67 views
Managed package licensing
I have a managed package that would be used by System administrators and Sales Managers. However, Sales Reps and AEs would indirectly be referenced by the app for reading attributes off of them.
I ...
1
vote
0answers
20 views
Is it possible to restrict the number of users per ORG when we set the app expiration date in LMA?
Is it possible to restrict the number of users per ORG when we set the app expiration date in LMA (License managed Appexchange)?
12
votes
1answer
101 views
Apex performance drops between Anonymous Apex and Trigger. Then further when using LMA login
Short version using approximate Apex CPU timings.
Anonymous Apex can run a loop over 200 opportunities in ~10ms.
The same loop in a trigger takes ~80ms.
If you use an LMA login the trigger loop ...
6
votes
3answers
5k views
Access to debug logs in managed package
Should you need a custom logging class for your managed package? I'm aware that you can use subscriber support but is there any benefit of using custom logging?
If you do implement a custom logger, ...
1
vote
1answer
1k views
Single Sign-On Error when viewing Subscriber org in LMA
I am getting a Single Sign-On Error when attempting to view one specific Subscriber Organization in the LMA (License Management Application)
The error message is:
We can't log you in. Check for an ...
7
votes
1answer
1k views
Granting the “Debug Apex” permission for the Apex Debugger as an ISV Partner
I'm following the instructions under Get Started with the Apex Debugger. I'm up to the point where I create a Permission Set for the debugger user to enable the "Debug Apex" permission under System ...
2
votes
1answer
676 views
How the LMA(License Management Application) works in Salesforce?
My client wants to use LMA Application in Salesforce Application and i have found that is used for creating leads and licence offering for customer installation.But i think that LMA installs only in ...
