Questions tagged [lightning-console]

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votes
1answer
33 views

Is there are any ways an agent can see the number of pending chat requests on omni channel?

I am facing a scenario where an agent can see 4 cases in the omni channel. The agent can not see if there are any pending cases in the queue unless the agent closes one case down from four. Simply, i ...
0
votes
1answer
24 views

Can Omni-Channel be used with Sales Cloud using Service Cloud feature license?

Being on Sales Cloud only, can we make use of Omni-Channel for Lead Assignment using Service Cloud feature license? Thanks
0
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1answer
14 views

How to Adjust the Sidebar Width in the Lightning Console

In Salesforce Classic, the sidebar width can be adjusted by clicking and dragging on the boundary of the sidebar, but this does not work in Lighting. How can the sidebar width be adjusted in Lightning?...
0
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0answers
35 views

Workspace tab is not refresh after closing subtab

I need to refresh the workspace tab after closing the current subtab. But it's not happening as expected. Below is my code. var workspaceAPI = component.find("workspace"); ...
1
vote
2answers
72 views

Issue with closing tab using Lightning Console API

I have a requirement to replace a primary tab in lightning console with another record. I have tried to implement it the way described in this link. When I call closeTab, I am always getting what ...
0
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0answers
38 views

How to set defaultfieldvalues on new action using pageReference in workspaceApi in lightning

Using the pageReference object, I'm trying to create a new PersonAccount, with few default field values. With the below code able to see the create new Account but unable to pre-populate few fields. ...
2
votes
0answers
70 views

Lightning Console: Hyperlink in lightning Data Table

The hyperlink/Url in LightningDataTable is not opening in a new primary tab. Instead, it's opening in a subtab in lightning console. I have tried "_self" and "_blank". Blank is opening in new browser ...
0
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0answers
35 views

WorkspaceAPI not working in Lightning component, if component is using lightning out app

as lightning components are not supported in List view button, i have used lightning out to serve the purpose, but WorkspaceAPi is not working in Lightning component as it using lightning out. i need ...
0
votes
0answers
41 views

Workaround/solution to use workspace API in a lightning component(component is inside a vf page)

As list view buttons are not able to open lightning components directly, I used a vf page to show lightning component using lightning out. Now I need to use workspace API to effectively navigate and ...
1
vote
0answers
89 views

Close a tab in Lightning Console in a visualforce page

I am trying to have console app work in both SFDC Classic and Lightning. I'm trying to close a sub tab via some JavaScript code. With Classic Console I did the following: sforce.console.closeTab(id, ...
0
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0answers
92 views

Lightning Component Getting Fired Twice When Opening via Workspace API

I have a list of items in one component where once you click on a given item it should open another subtab with a second component. For some reason the new subtab opens and the component getting fired ...
1
vote
0answers
45 views

Lightning split View not available for custom visualforce page

I can see the split view enabled for the object's list views in salesforce lightning by default. My requirement is, i have a custom VF Page which needs to be always pinned on the left. This can be ...
2
votes
1answer
307 views

window.postMessage does not work in lightning console app. Any workaround?

We have an flexipage/app which have 5 lightning components on it. Out of these 5, 3 are lightning component and 2 are visual force pages embedded inside lightning component. I went through https://...
0
votes
1answer
395 views

Choose target location for force:createRecord event

I'm firing force:createRecord event from custom lightning component in lightning service console and it seems to always open a new tab or subtab with the record creation form in it. Is it possible to ...
2
votes
1answer
276 views

Lightning Refresh Console Tab to New Record Type Flexipage

I have a different lightning flexipage intended for different record types. When I click a button on the page it changes the record type (using apex). When I get back from the action I want to refresh ...
2
votes
0answers
42 views

Lightning Console: Uncloseable tabs

So I ran into some weird behaviours trying to migrate a customer to Lightning Console. They have lots of Apex and Visualforce and our scope of work is limited enough that we want to keep any VF that ...
0
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0answers
99 views

IVR In Lightning Console

I am getting the below error in Lightning Console when call comes in and getting below error. Error: Uncaught Failed to initialize Open CTI. Ensure that it is loaded from the right frame with ...
1
vote
1answer
389 views

Hyperlink in lightning console

We are using the custom formula field to display the "Creditor Name" with hyperlink and when user will click the link it will redirect to the detail page. HYPERLINK('/'&Id , IF(ISBLANK(...
1
vote
1answer
245 views

Add PersonEmail field to Account Related Record in Lightning Component

I have a Sales Console that display an Account info as related record. My question is can I add the PersonEmail field (specific field for record type "Person Account") to related record layout? I try ...
1
vote
0answers
913 views

e.force:refreshView - Record View is not refreshed upon field update but is upon record type change

TL;DR(edited): We have a quick action calling a lightning component that will perform an outbound WS call from APEX, update the current record and then refresh the view. We use the function : ...
0
votes
1answer
327 views

Salesforce lightning Standard Navigation openPrimaryTab() not working

I am using the openPrimaryTab() method to open a custom page as tab. <script src="/support/console/43.0/integration.js" /> <script type="text/javascript"> function OpenPrimaryTab() { ...
1
vote
1answer
640 views

Application event scope in Lightning Console Apps across console tabs?

Does anyone know if there is documented or undocumented behavior of if same components which live in different Lightning Console tabs will still listen to an application event fired from, say, the ...
4
votes
2answers
1k views

Navigate to another page in LEX? (PrimaryTab or SubTab)

Is it possible for a Lightning component to open a new tab (primary or sub) in LEX Console that would contain another flexipage? Example: I have a Lightning component that is a summary view as a side ...