Questions tagged [lightning-console]

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13 views

Refresh current page tab in lightning console

In the image below, when I click on Edit Topic Section an edit form appears in a modal. On making changes to the case record and clicking on save the modal closes and refreshes the page. Everything is ...
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1answer
90 views

In Lightning: Record Edit modal box is not opening for first time [using $A.get(“e.force:navigateToURL”);]

I've created a lightning component in which a Case record will get create automatically(using force:recordData) from account and contact. Once the record gets created at the backend I need to redirect ...
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1answer
66 views

Is there are any ways an agent can see the number of pending chat requests on omni channel? [duplicate]

I am facing a scenario where an agent can see 4 cases in the omni channel. The agent can not see if there are any pending cases in the queue unless the agent closes one case down from four. Simply, i ...
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1answer
144 views

Can Omni-Channel be used with Sales Cloud using Service Cloud feature license?

Being on Sales Cloud only, can we make use of Omni-Channel for Lead Assignment using Service Cloud feature license? Thanks
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1answer
41 views

How to Adjust the Sidebar Width in the Lightning Console

In Salesforce Classic, the sidebar width can be adjusted by clicking and dragging on the boundary of the sidebar, but this does not work in Lighting. How can the sidebar width be adjusted in Lightning?...
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93 views

Workspace tab is not refresh after closing subtab

I need to refresh the workspace tab after closing the current subtab. But it's not happening as expected. Below is my code. var workspaceAPI = component.find("workspace"); ...
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2answers
196 views

Issue with closing tab using Lightning Console API

I have a requirement to replace a primary tab in lightning console with another record. I have tried to implement it the way described in this link. When I call closeTab, I am always getting what ...
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0answers
78 views

How to set defaultfieldvalues on new action using pageReference in workspaceApi in lightning

Using the pageReference object, I'm trying to create a new PersonAccount, with few default field values. With the below code able to see the create new Account but unable to pre-populate few fields. ...
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0answers
168 views

Lightning Console: Hyperlink in lightning Data Table

The hyperlink/Url in LightningDataTable is not opening in a new primary tab. Instead, it's opening in a subtab in lightning console. I have tried "_self" and "_blank". Blank is opening in new browser ...
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0answers
68 views

WorkspaceAPI not working in Lightning component, if component is using lightning out app

as lightning components are not supported in List view button, i have used lightning out to serve the purpose, but WorkspaceAPi is not working in Lightning component as it using lightning out. i need ...
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74 views

Workaround/solution to use workspace API in a lightning component(component is inside a vf page)

As list view buttons are not able to open lightning components directly, I used a vf page to show lightning component using lightning out. Now I need to use workspace API to effectively navigate and ...
2
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1answer
323 views

Close a tab in Lightning Console in a visualforce page

I am trying to have console app work in both SFDC Classic and Lightning. I'm trying to close a sub tab via some JavaScript code. With Classic Console I did the following: sforce.console.closeTab(id, ...
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215 views

Lightning Component Getting Fired Twice When Opening via Workspace API

I have a list of items in one component where once you click on a given item it should open another subtab with a second component. For some reason the new subtab opens and the component getting fired ...
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0answers
64 views

Lightning split View not available for custom visualforce page

I can see the split view enabled for the object's list views in salesforce lightning by default. My requirement is, i have a custom VF Page which needs to be always pinned on the left. This can be ...
2
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1answer
641 views

window.postMessage does not work in lightning console app. Any workaround?

We have an flexipage/app which have 5 lightning components on it. Out of these 5, 3 are lightning component and 2 are visual force pages embedded inside lightning component. I went through https://...
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1answer
614 views

Choose target location for force:createRecord event

I'm firing force:createRecord event from custom lightning component in lightning service console and it seems to always open a new tab or subtab with the record creation form in it. Is it possible to ...
2
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1answer
428 views

Lightning Refresh Console Tab to New Record Type Flexipage

I have a different lightning flexipage intended for different record types. When I click a button on the page it changes the record type (using apex). When I get back from the action I want to refresh ...
2
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0answers
59 views

Lightning Console: Uncloseable tabs

So I ran into some weird behaviours trying to migrate a customer to Lightning Console. They have lots of Apex and Visualforce and our scope of work is limited enough that we want to keep any VF that ...
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0answers
143 views

IVR In Lightning Console

I am getting the below error in Lightning Console when call comes in and getting below error. Error: Uncaught Failed to initialize Open CTI. Ensure that it is loaded from the right frame with ...
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1answer
488 views

Hyperlink in lightning console

We are using the custom formula field to display the "Creditor Name" with hyperlink and when user will click the link it will redirect to the detail page. HYPERLINK('/'&Id , IF(ISBLANK(...
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1answer
342 views

Add PersonEmail field to Account Related Record in Lightning Component

I have a Sales Console that display an Account info as related record. My question is can I add the PersonEmail field (specific field for record type "Person Account") to related record layout? I try ...
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0answers
1k views

e.force:refreshView - Record View is not refreshed upon field update but is upon record type change

TL;DR(edited): We have a quick action calling a lightning component that will perform an outbound WS call from APEX, update the current record and then refresh the view. We use the function : ...
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1answer
493 views

Salesforce lightning Standard Navigation openPrimaryTab() not working

I am using the openPrimaryTab() method to open a custom page as tab. <script src="/support/console/43.0/integration.js" /> <script type="text/javascript"> function OpenPrimaryTab() { ...
2
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1answer
824 views

Application event scope in Lightning Console Apps across console tabs?

Does anyone know if there is documented or undocumented behavior of if same components which live in different Lightning Console tabs will still listen to an application event fired from, say, the ...
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2answers
1k views

Navigate to another page in LEX? (PrimaryTab or SubTab)

Is it possible for a Lightning component to open a new tab (primary or sub) in LEX Console that would contain another flexipage? Example: I have a Lightning component that is a summary view as a side ...