Questions tagged [licenses]

Salesforce provides a multitude of different license types. You may have more than one type of user license in your organization. A user license entitles a user to different functionality within Salesforce and determines which profiles and permission sets are available to the user.

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10
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2answers
14k views

What is the difference between a “Customer Community Login” license, and a “Customer Community” license?

Among the various Salesforce User Licenses, there exist the following Community-specific types. Customer Community Customer Community Login Partner Community Partner Community Login What is the ...
6
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2answers
6k views

how to increase salesforce user licenses in developer edition

I am developing custom apps for salesforce using free force.com developer account. I need to create some extra users for testing purposes. So I just wanted to ask: Whether I can increase number of ...
7
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3answers
11k views

What is the difference between the Salesforce Platform license and Chatter Only license?

Salesforce Platform License: Designed for users who need access to custom apps but not to standard CRM functionality. Users with this user license are entitled to use custom apps developed in your ...
2
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1answer
210 views

License requirements for custom app

I would like to develop an app (with custom objects and tabs) and license it to some users. These users need each their own separate data and sometimes there need to be several users for one data ...
14
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3answers
9k views

Get the list of users licensed for a Managed Package

I'm developing a managed package and I need the list of users with the license for the managed package within the package. Any idea on where to start will help! Overriding a standard button ...
8
votes
1answer
4k views

'Guest' vs 'Guest User License' in sites?

When I first set up a site, I am always given the option to have the the type of new site be 'Guest' or 'Guest User License'. I have not been able to find any documentation on what the difference is. ...
8
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2answers
9k views

User licences on Sandbox

I've not had a chance to look around a production org yet, hence these questions. Every time a new sandbox is created, are we buying a new set of licences? I understand from this answer that its a ...
4
votes
1answer
3k views

Limits for Force.com One App User license

From the help documentation i understand that there is limit of 10 customs objects for Force.com One App user license. Is there any limit on the number of custom fields per each custom object ? ...
4
votes
1answer
613 views

Is there a salesforce license that meets these portal needs?

We want to offer a customer portal that gives largely read-only access to some summary information via some custom site pages. Specifically these requirements are involved: access (read) to Account ...
10
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1answer
5k views

Community Licenses - Limit of custom objects

The documentation here says 10 custom objects per license. I have managed to assign more than 10 to a profile using Customer Community License and also was able to query and display data on VF page ...
4
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1answer
272 views

May someone let me know what kind of license I need?

I was wondering if someone may help me in terms of Salesforce license, I am really puzzle due to there are lot of docs about that even I've talked to sales departament and I think it was worst. Thing ...
11
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1answer
2k views

Overriding a standard button depending on whether user is licensed

I have Visualforce pages that I use to override the Contact Tab, View and Edit buttons. These pages are part of our package. The client would like users who are not licensed to use our app to be ...
7
votes
2answers
7k views

Inactive users and User licence usage

This question has been bothering me for quite a while. I've always simply assumed, "deactivating users will not increase the number of available user licences". The help document says: A ...
3
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0answers
61 views

Database.com Light Users and Role Hierarchy

I'm trying to figure out exactly what the differences between Light and Standard users are in database.com to figure out if it is a viable solution for something I am working on, particularly around ...
1
vote
0answers
325 views

UserInfo.isCurrentUserLicensed() equivalent in REST API (SalesforceMobileSDK-iOS)

Is there a way to get the UserInfo.isCurrentUserLicensed() value from REST Call after the User is authenticated via oAuth? My problem is I've an authenticated user in Customer's Org with a managed ...
2
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1answer
2k views

What is the difference between sales cloud enterprise edition and platform enterprise edition?

I have reviewed the sales cloud and platform edition comparisons. There is no direct comparison but from my understanding platform enterprise is the same as sales enterprise minus the standard CRM ...
3
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2answers
651 views

Is it possible to have less users in SandBox than exist in PROD?

I'm looking to reduce the cost of a FULL Sandbox. The Production Org has 20 users, but I only need 2 or 3 in the SandBox. Is it possible to purchase SandBox licenses for say 3 users, create the ...
1
vote
2answers
1k views

portal to communities migration licenses

I'm testing out Chatter Communities in a dev org. The org previously had Customer Portal enabled. According to this (page 5) http://help.salesforce.com/help/doc/en/...
8
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2answers
1k views

Allocate (deallocate) managed package licenses to users via Apex

Our salesforce is integrated with a third party that activates and deactivates users on a daily basis. Given this situation, it would be ideal that licenses for managed packages are allocated/de-...
2
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1answer
150 views

Sites Data Licenses and High Volume Portal Licenses

I'm working with an Architect who has a client with High Volume Licenses that wants to develop a new site for use by contract employees to submit forms related to Opportunity and also view Calendar ...
7
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2answers
6k views

Assigning Managed Package Licenses in a Sandbox

In our production organization, we can access the following page either through a related list on the User object (Manage Licenses) or through a link in Installed Packages next to the package. We ...
3
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1answer
452 views

Overage Authenticated Website User Profile has no custom object permission section

I was going through the Overage Authenticated Website User Profile and found that it doesnt have any section for Custom Object Permission. So tried to clone the same but still I cant see the section ...
3
votes
2answers
2k views

Checking to see if a user has a licence for a managed package

So I'm aware that there is a method on UserInfo called isCurrentUserLicensed which lets you check if the user running the code has a licence for a namespace that you specify, i.e. for a particular ...
13
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2answers
782 views

What happens if our App provider goes away?

I think this is mainly a licensing question: We're assessing an app on the app exchange. I can't find any information about what happens if the company that builds/supplies/supports the app goes out ...
3
votes
1answer
2k views

About Customer Portal, Authenticated Website licenses and High Volume

I've been searching online for answers surrounding the Customer Portal / Authenticated Website / High Volume Licenses of Salesforce.com. I didn't find much information on licensing or the technologies,...
4
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0answers
93 views

Clients adds licenses under “My Account” --> does not update the LMA

We have clients adding seats (licenses) in their org under "My Accounts". Recurly (via Checkout) is updating the billing. But the LMA record is not updating? Example: client has 2 licences; adds 1 ...
4
votes
1answer
1k views

Ensuring Test Code Coverage when you have Insufficient Access Rights on an Object

I recently ran into an issue where we installed some Service Cloud pieces in our predominantly Sales Cloud org (including the Public Knowledge Base). This installed a few custom APEX classes and tests....
10
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1answer
2k views

What counts as a login for login-limited licenses (Authenticated Sites / High Volume Customer Portal)?

We're re-building a webservice that previously had it's own authentication and security model baked in. Instead of having the webservice handle this we're looking at switching to using Authenticated ...
38
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2answers
49k views

What is the difference between the “Salesforce” and “Salesforce Platform” licenses?

When creating or editing a Salesforce User, there is a picklist field that lets you assign a specific User License. In my Developer org, there are several options, two of which are confusing to me: ...
13
votes
1answer
6k views

What are the differences between High Volume Customer Portal license and Authenticated Website license?

There are cloudy differences mentioned here, but I feel there are more differences.http://na1.salesforce.com/help/doc/en/customer_portal_manage_users.htm#CPuserlicenses What are the differences ...
2
votes
3answers
2k views

How to change a partner license to a regular CRM one?

I need to change one of my partner's license type from Partner to a regular CRM one. This isn't a standard feature, so a manual (data loader + mass update actions will be required) Has any one done ...
5
votes
1answer
2k views

Can Salesforce Platform License Users Approve via Email?

Looking for confirmation on whether users with the 'Salesforce Platform' license can approve via email. In the past, I've worked with customers where this worked, but getting an error in one customer'...
7
votes
1answer
713 views

Organization roles involved in listing on the AppExchange

What are the organization roles involved in publishing an application on the AppExchange and what is the purpose of each of these orgs? Example org roles: CRM ISV Organization (Business Org) ...
2
votes
2answers
427 views

Secure Communication from Managed Package Subscriber Org to LMO (License Management Org)

Unfortunately, my managed package needs the ability to enforce a limit that isn't a user license. Therefore, I need my managed package, installed in subscriber orgs, to ask my LMO (License Management ...
0
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1answer
257 views

Salesforce License Provisioning?

Has anyone had experience of getting SFDC to provision licences directly to a sandbox without the need to refresh the box from production?
11
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0answers
688 views

Negotiating with Salesforce.com [closed]

I recently purchased some additional licenses and had to negotiate terms with my rep. I was wondering if anyone had any information to make this go smoother. The standard terms they are looking for ...
1
vote
1answer
281 views

How long does it take from the time you purchase licenses to have those licenses available to assign to users?

The question is pretty straight forward. I bought some licenses yesterday and am still waiting for them to be available in my org. Is that normal? Are they usually available right away or does it take ...
1
vote
1answer
176 views

Can you have partner portal accounts on an ISV org?

We have some partners that we want to be able to have access to our SFDC org so we can track things better. We talked to our account rep but he said he wasn't sure if you can add partner portal ...
6
votes
2answers
199 views

Is it possible to migrate valid LMA License records between LMA orgs?

Has anyone out there in the ISV/OEM ecosystem ever signed up customers in one LMA org, with official License records being created, and then, say, decided to spin-off this application into a separate ...
6
votes
1answer
2k views

understanding salesforce licensing for development and deployment

I am trying to understand the licensing issues on I would come across on Force.com for developing an application that will have its own data source and will also be pulling data from SalesForce.com ...
2
votes
3answers
2k views

Does the Open CTI adapter require any additional licensing?

I'm under the impression that the Open CTI adapter can be used in both the Service Cloud Service Console and the standard UI (in the side bar) at no additional cost? i.e. a Service Cloud license is ...
7
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5answers
4k views

How can I import data owned by people who are not Salesforce users?

I am migrating to Salesforce.com from an on premise CRM system. I have a large amount of historical data relating to users who have now left my company. I need to bring this data into Salesforce and ...
6
votes
2answers
2k views

How to handle Salesforce.com Managed package System.LicenseException on Expired Trial installs?

We have developed a managed package application which is currently privately listed in AppExchange and is soon to me made public. Our trial users have installed our application in their production ...
2
votes
1answer
539 views

Sharing documents with High volume portal users

My problem is similar to this but also with the added problem of security. High Volume Customer Portal user - Insufficient Privileges for non-image Documents I want only a certain group of people (...
4
votes
3answers
312 views

Database.com licenses in a Salesforce org

It seems it is possible add Database.com users into a 'normal' Salesforce.com org (i.e. a standard EE or UE org) to allow large numbers of users cheaper access to API and OAuth based authentication. ...
2
votes
2answers
414 views

Performance of sites and Authenticated Website User Type

I have to develop a "private" auction site based on data already stored in Force.com platform. Develop a site with Authenticated Website User Type is a viable way? I'm worried about perfomance and ...
3
votes
3answers
2k views

Can you report or otherwise build list by User License Type?

We have 4 different license types in our org. "Salesforce," "Force.com - One App," "Chatter Free" and "External Who" We have a couple hundred users. I need to build a report that lists who has what ...
9
votes
2answers
155 views

Obtaining Licensing Info via API

Is there a way to identify total user licenses and allocated licenses via API? We have multiple orgs and we wanted to keep track of license allocated to each org and how many of them are in use vs ...