Questions tagged [licenses]

Salesforce provides a multitude of different license types. You may have more than one type of user license in your organization. A user license entitles a user to different functionality within Salesforce and determines which profiles and permission sets are available to the user.

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Can one develop coded solutions in a Sales Cloud Essentials license?

As per the different pricing options for the Sales Cloud as per https://www.salesforce.com/uk/editions-pricing/sales-cloud/ and https://www.salesforce.com/content/dam/web/en_gb/www/datasheets/uk-sales-...
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2 answers
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Licensing Around Apps

Here is a scenario and I would like to know how Salesforce licensing works. Client doesn't want to use any Salesforce product (CRM/Sales Cloud etc), except an app from app exchange. How the licensing ...
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How can I create a user with Authenticated Website License?

I've been reading about SF External users licenses. One of them is Authenticated Website License. I can't find it anywhere in my org. The documentation says that the license is available in Salesforce ...
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PORTAL_NO_ACCESS and Community Plus license

I've enabled digital experience in my org I've created a digital experience in my org I have Customer Community Plus licenses, but no Customer Community licenses in my org I've assigned a custom ...
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Users unable to search accounts by custom fields

We have users who are unable to search for accounts based off of custom fields. No drop down options show up when they try to search. They can only search by account name which is very limiting for ...
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Not able to assign custom profile to user

Was trying to implement something for that I created a custom Profile from cloning Sytem Admin and now I want to assign that profile to two Users. Assigned to one of the users but not able to see that ...
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Product object is missing in sandbox

In My Sandbox i don't see the product and price book standard object. i was not able find any solution from online/article how to enable the feature. Even my scratch org i can see the product ...
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Reducing Standard Salesforce User License for users with minimal need

In our org we have some users who are using only a few custom objects.These users need access to either create or edit records from these objects. Since these users have very minimal need for a ...
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Salesforce Platform Light - Login Limit

The documentation for Platform Licensing (1) does not completely define some things: (a) 10 customized objects: Does that mean you can only create 10 custom objects in the app, or you can created ...
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How we can automate the license updates?

We have an app published on AppExchange and we receive multiple leads daily. Some leads installs the app with a trail license issued to them and we can see that in our org through LMA app. When a Lead ...
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2 votes
1 answer
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Tableau CRM Dashboard Packaging with AppExchange Apps

We are working on an AppExchange App which will be an ISV app and not the OEM application. Currently there are few standard reports and dashboards are part of package which can be used by customers ...
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3 votes
2 answers
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Can I distribute unlocked packages for free to my customers to connect to my org?

Can unlocked packages be used to distribute an app to one's customers, as long as provided without fee? (same question but with fees here) Or would this constitute a commercial distribution in the ...
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3 votes
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True differences between Sales Cloud and Service Cloud licenses?

Finding the difference in features between Sales Cloud and Service Cloud licenses has been quite challenging and the documentation seems to be misleading. I have been able to determine that both have ...
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Fail to make DML or send emails from License Trigger

We are having a problem when the LMA process updates a license that we are not able to figure out. We have an after update/insert trigger on sfLma__License__c which among other things updates Accounts ...
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Salesforce Platform license user access to ContentDocument object records

Can users with the Salesforce Platform license access Files, ContentDocument/ContentDocumentLink/ContentVersion, using Apex? I created a class using without sharing to query for ContentDocument ...
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1 answer
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Developer Edition / Platform Starter License - Create webservice in Salesforce

I would like to create a webservice using Salesforce. Can i do it with free Developer Edition (it will be only for my personal usage, but I might make a profits by using my webservice). Or I have to ...
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how to set up Sustainability Cloud

I am interested to try out Sustainability Cloud however I don't find anywhere I can set it up as a demo org, is there a way to do this?
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Salesforce DX Limited Access - access to custom objects

Has anyone been able to find the documentation for what objects are accessible for: Salesforce DX Limited Access user licenses? Specifically, what type of access to Cases and Custom Objects? All I ...
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License Display Name Change

I am looking for a way if we can change the display name of licenses which are shown under Company information in UI. Please let me know if this is possible, Thanks.
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Switch Customer Community Member based license to Partner Daily Login License

Can existing Customer Comm. member based login users in Salesforce switched to Partner Daily Login License. We are using this for our B2B business. The idea is to reduce the licensing cost by avoiding ...
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Creating Lightning Platform Starter License User In Scratch Org?

what is the confi.json we need to add for enabling the Lightning Platform Starter license in our scratch org? we want to check what are all feature users will lose when we downgrade to the Lightning ...
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Query Feature license usage [duplicate]

In few docs I see suggestion to query the user's last login data to check if user is actively using the license or not, is there any way we can get to know if the feature license is being used ...
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Query Feature License total count [duplicate]

We can query the feature license count being used as below: SELECT count() FROM User WHERE UserPermissionsMarketingUser = true AND isActive = true Is there any way I can query the total feature ...
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0 votes
1 answer
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Query Feature and Usage based entitlements license

I need to query programmatically the Feature license and usage-based license which is available in UI. Could someone please highlight if we can query the same or is it available in UI only, Thanks.
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1 vote
1 answer
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Is data at risk if Salesforce restricts access as a result of overdue invoice?

Does anyone know if data is at risk if Salesforce restricts access as a result of an overdue invoice? We have a number of projects in our Sandbox, as well as vital data in our Org. If restricted, can ...
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Can a Salesforce Essentials Org be upgraded to a professional or enterprise Org?

I have a client considering going with Salesforce Essentials to test Salesforce out. However, they have a need for several features in Enterprise edition that they want to implement if the initial ...
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1 answer
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How to see the date that Salesforce license was assigned to an user?

I have been scrolling a lot, and I would like to know if there's a way to know the date of the license assignment, i. e. to see if I provide a Salesforce license on july 9.
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1 vote
1 answer
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Customer community license API limits

Our clients want to use our managed package Lightning aura component to view some records. That component has a button like PAY NOW or DOWNLOAD or CANCEL which involves an API call to external system. ...
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Can we query on feature licenses in apex to get the remaining licenses

I am creating users from a trigger. I need to enable the Salesforce CRM content feature for that user. before assigning that permission, I need to check the remaining licenses for the Salesforce CRM ...
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Is Sales Cloud add-on needed to activate person accounts with Service Cloud licence?

It is not clear from Salesforce documentation if service cloud licenses are entitled for Personal Account activation by default or whether Sales Cloud add-on is required. Can anyone help please? ...
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Different license types for AppExchange app

We want to sell 2 different license types for our AppExchange app: Admin and User. The difference is that only an Admin can make changes to the custom metadata types that define the app configuration. ...
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1 vote
1 answer
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Deployment Issues With Community License

I'm trying to deploy a community in an org and I'm getting these errors with these profiles... Customer Community Login User Profile In field: userLicense - no UserLicense named Customer Community ...
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1 answer
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Ant salesforce.jar extensions

I was trying to find some informations about running scripts after ant deployment and I found this thread: Run some script on deployment That might be a silly question, but is the solution described ...
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1 vote
1 answer
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Need 1200 users to be able to just create cases, What licence or approach need to use?

I need to migrate a legacy system that its used to log Claims (cases) and have 1200 users because theres no need for a licence in that web app. I want to migrate this web app to salesforce but I have ...
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How to control access for Seat based Licencing for Managed Packages

We are about to launch our first Managed Package in the AppExchange and we've determined that seat based licencing will be the best pricing model for our Package. What is unclear from the ISVForce and ...
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Marketing Cloud - Do Accounts count toward license limit?

What seems as an obvious "no" - till today - has turned around a bit: We have seen this official doc - about Contact Delete - that states (last paragraph) that Accounts count towards total ...
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  • 198
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2 answers
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How to get Field Service Dispatcher/Resource license in scratch org

We need "Field Service Dispatcher", "Field Service Mobile" and "Field Service Scheduling" license in scratch org in order to utilize the FSL managed package. We have tried to install the FSL managed ...
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8 votes
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Create Profile for External Apps Login licence in Unlocked Package

I created an Unlocked package with Community enabled. Because Apex code references it, I need to package a Profile for the External Apps Login User License. But I don't see this license in my scratch ...
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5 votes
3 answers
620 views

Develop & test FMA features in DX scratch orgs

I am thinking about using Feature Management and FMA parameters in my Managed Package app to allow more flexible licensing. Which means we: Add FMA Feature Parameter in the Packaging Org Release a ...
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3 votes
1 answer
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Fine-grained app licensing using FMA and Permission Set Groups

Salesforce.com own apps are licenced using a fine-grained hierarchy of user licenses and add-on licences where each license has costs and restricts what I can do in an app. As an ISV selling Managed ...
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4 votes
1 answer
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How to use native FMA Feature Management at scale?

I'm thinking of leveraging the Salesforce FMA and Feature Management toggles to allow AppExchange app: Finer-grained user permissions Silent/Hidden feature releases A/B testing When looking at the ...
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2 votes
1 answer
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What's the maximum number of Users that single Salesforce Org can handle?

Is there any official information to which I can refer? I found some posts on various blogs and forums but any of these were accredited by Salesforce. I'd like to know what is the maximum number of ...
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0 votes
1 answer
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Assign a permission set license to an existing or cloned permission set

I would like to assign a permission set licence to an existing or cloned permission set. Unfortunately I am only able to assign a permission set license when creating a new permission set. Does anyone ...
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7 votes
1 answer
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Packaged Case Trigger fails for users without license

My managed package contains a trigger for Cases. When users have no license an Apex batch class called from that trigger fails with First error: Insufficient user privileges My initial assumption ...
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1 vote
1 answer
327 views

Enterprise Territory Management without Sales Cloud User License

Is it possible to setup Enterprise Territory Management without Sales Cloud User licenses effectively? What are the downsides? We currently only have Service Cloud User Licenses but have enabled ...
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1 vote
1 answer
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How to add license types to entrerprise scratch org

I need to have a Partner Community license available in my scratch org. The problem is that apparently only Developer type scratch orgs get this license by default, but I need an Enterprise type org ...
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2 votes
1 answer
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How does Salesforce audit the 10 custom objects limit for community licenses?

To be clear, I do understand that this is a CONTRACTUAL limitation and not a TECHNICAL limitation, but in the event that Salesforce does want to take a peek at our org, we want to make sure we're not ...
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  • 219
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In Managed App, how does one determine Customers Org size?

In one of our AppExchange app, we want to determine customer org size. To do so, what's the best way to find out the same? Maybe I make a query on UserLicense Object which will give information ...
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1 vote
1 answer
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Is it possible to have a user license added to a sandbox instead of having to inherit from Production?

Let's say I want a new user license type added to a specific sandbox. Is that something that can be done by Salesforce or must the sandbox inherit the user license types from Production? It seems ...
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0 votes
1 answer
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Mixed user license policy - full Salesforce license and Force.com app license users

From my research, an org can have a mixed user policy; meaning that a subset of users can be on a full Salesforce license and a Force.com app license (or any other combo, I believe). One of the ...
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