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Questions tagged [licenses]

Salesforce provides a multitude of different license types. You may have more than one type of user license in your organization. A user license entitles a user to different functionality within Salesforce and determines which profiles and permission sets are available to the user.

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User Licenses concern

Just a simple question. My boss would like to maximize all of the licenses available in our org. I told him that the Salesforce license is the only thing we just need to use for our users and some ...
Eddd's user avatar
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How to show Einstein Activity Capture Outlook Events into Custom Reports and Dashboards in Enterprise Salesforce Org

I want to get Outlook events captured by Salesforce's Einstein Activity Capture into custom reports and dashboards within our enterprise Salesforce organization. Through my research, it seems that ...
Tanishque Jain's user avatar
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66 views

Leveraging Salesforce External Identity License for Custom Portals

I want to build a customized portal outside of salesforce with UI and functionalities that Salesforce Experience not able to provide. However, part of my portal still need to leveraging data stored in ...
Jessica Sun's user avatar
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63 views

Error on editing PermissionSet with Salesforce API Integration

I have a permission set with the Salesforce API Integration license assigned to a user with a profile having the new Salesforce Integration license. On editing the permission set i get the error Can't ...
jacksparrow007's user avatar
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208 views

Custom objects per license limit for customer community plus login license

As per my understanding, Salesforce has 20 Custom objects per license limit for customer community login plus a license. Does anyone know how to find out the usage of custom objects in a customer ...
Kumar's user avatar
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1 vote
1 answer
339 views

Does Salesforce impose a limit on the number of user licenses (salesforce or salesforce platform) an organization can purchase?

Does Salesforce impose a limit on the number of user licenses (salesforce or salesforce platform) an organization can purchase? is there any fix number or there is no limit. Can we purchase a large ...
Shyam Garg's user avatar
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0 answers
179 views

Permission Set with license "Salesforce Integration" not permitting access to Opportunity object

This Permission Set (to be used by an API-only integration user) packaged in my 2GP as metadata is not granting access to the Opportunity object even though I explicitly enabled it... <?xml version=...
nstuyvesant's user avatar
1 vote
1 answer
866 views

Restricted Use License (RUL) limitations on objects, APIs and standard Salesforce features

I tried to find any SF documentation or articles that explain about the limitations on objects, APIs and standard Salesforce features when a user is assigned RUL. SF documentation gives an overview of ...
Bforce's user avatar
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1 vote
1 answer
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Automatically, or at creation, assign a new class to a profile

We are testing the use of the new Integration License for API use. . We have been using the Admin license for our portal, which automatically gets assigned permissions to any new classes that are ...
Irene's user avatar
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3 votes
1 answer
60 views

Licenses & Permission sets

just have quick queson regarding permission sets. I will create a package to publish in AppExchange with 10 user license to limit the number of users to the app and also I will have permission sets in ...
Hasan Tokul's user avatar
1 vote
1 answer
63 views

What are Product Catalog and Contract Terms in Channel Order App

We have a Second Generation Managed Package which has passed the Salesforce AppExchange Security Review and we want it to be available as paid version where the payments will be handled by ourselves ...
S1th's user avatar
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Does registering a package in LMA impacts anyway if we use Channel Order APP to handle payments?

We thought of using AppExchange Checkout for handling payments so we have registered our Managed Package with LMA (License Management Application). We didn't publish our listing yet. But now we want ...
S1th's user avatar
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-1 votes
1 answer
372 views

How to grant access to Events for Salesforce Integration User License?

I have created a profile for API user with the License Salesforce Integration. Now, this user is missing an access to the Events object. Following the documentation, I still can not find the checkbox ...
Alex Mav's user avatar
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0 answers
150 views

How to design Salesforce API Integration license user READ ONLY Object access of standard objects (like account, Opportunity)?

I have create a new dedicated integration user with this new license "Salesforce Integration". Based on my requirements, The Integration user is need to have a READ ONLY level object access ...
Raj's user avatar
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101 views

Can I as a customer of Salesforce choose my preferred partner or reseller to purchase licenses?

Is anybody aware of a restriction that Salesforce put on my to purchase my licenses. So, if my company is based in Europe can Salesforce forbid me to purchase my licenses via a SF partner or reseller ...
Chris. Min.'s user avatar
1 vote
1 answer
435 views

Was Case access removed from the Salesforce Integration License?

We have an integration the uses an Apex Webservice to allow a backend system to access support information, including chats and cases. When we built it in a sandbox several months ago, we decided to ...
Jason Clark's user avatar
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0 answers
136 views

External Identity User and Experience Cloud

Do i Need to buy the External Identity Licenses to make possible use Salesforce Experience Cloud as IDP? Or can i use the Community Licenses?
LearningIssue's user avatar
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What licenses are users of 'Force.com' sites using?

We have a site, but not of 'Community' type (not a Digital Experience), but of 'Force.com' type - the one under Sites and Domains > Sites in UI. We've been using it without authentication - just a ...
user3443471's user avatar
1 vote
1 answer
858 views

Restrict access to specific fields when using Salesforce Integration User Licence on Standard objects (like Contacts)

By default, the Salesforce Integration User Licence doesn't provide access to a variety of standard objects (including Contacts and Accounts). You can extend the access for an integration to those ...
Nathan McQueen's user avatar
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0 answers
80 views

Can I test live support via Embedded Chat without Chat User license?

The company I started to work for has asked me to fix the Embedded Chat, but I have no experience with Salesforce and can't find an answer to my question so far. The company has Service Cloud licenses ...
cawecoy's user avatar
  • 101
1 vote
1 answer
181 views

Simple Record Chatter without costly Community+ licence

I am wrapping my head around the substantial differences between Community and Community Plus licenses. I have a Managed Package that wants to engage external users, and I am trying to make it work ...
Robert Sösemann's user avatar
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0 answers
262 views

Salesforce platform user must access only an experience site

I'm in this situation. All our users with the license "Salesforce platform users" must not access the CRM. In fact, we are developing a "self-service" community where those types ...
sdfcwolf's user avatar
  • 159
1 vote
1 answer
162 views

Why Force.com - Enterprise Edition (Light Applications) 10 object limit doesn't apply?

We are currently using Force.com - Enterprise Edition (Light Application), this is what it's called in the contract, but in Company overview it's called Force.com - App Subscription. From what I've ...
jema's user avatar
  • 463
3 votes
2 answers
6k views

Salesforce Integration User License, unable to assign Permission Set allowing Accounts, Leads, Contacts CRUD

Using just the Integration profile doesn't allow access to standard objects so it is advised to create a Permission Set (a.k.a PS) to allow CRUD access to standard objects like Accounts, Contacts, or ...
payamf1's user avatar
  • 377
1 vote
1 answer
1k views

Update ContentVersion custom field by user with Salesforce Platform license

I have ContentVersion record with custom field Status__c. I have apex code updating Status__c field. It is working correctly if I use user with Salesforce license. The updating user is not owner of ...
rstrader's user avatar
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1 answer
162 views

How to get OEM Embedded licenses for new users of new SF org

I am SF Partner and I have managed package (second-gen) without security review. I made contract to deliver my managed package to subscriber who did not have SF before. He needs 10 licenses in order ...
rstrader's user avatar
3 votes
0 answers
76 views

Where to declare 3rd Party Libs used in AppExchange packages

In my commercial Managed Packages on the AppExchange, I am planning to use a bunch of BSD-3 and MIT-licenced Open Source libraries like: https://github.com/apexfarm/ApexTriggerHandler/blob/master/...
Robert Sösemann's user avatar
0 votes
1 answer
167 views

Can I install manage package that contains Apex Class on essential edition ORG

Is it possible to install a managed package containing Apex Class with REST Endpoint (public, hosted on salesforce Site.com ) in an Essential edition organization? Basically what I am looking to do is ...
patryk's user avatar
  • 655
12 votes
3 answers
18k views

Trying to use Salesforce Integration User License, unable to access Accounts, etc. objects

Since a few weeks, our org has 5 free licences, of the type Salesforce Integration. This is meant for integration users. It has a few restrictions though. One of them is that the profile must be ...
Sander de Jong's user avatar
0 votes
1 answer
109 views

Is there a path to upgrade an OEM Embedded org to a full CRM Licensed org?

Is there a path for a subscriber who received their org via an OEM Embedded purchase from the ISV to upgrade their OEM-provisioned environment to a full CRM licensed org? What does that upgrade path ...
Mark Pond's user avatar
  • 23k
0 votes
0 answers
845 views

Licenses: What Permission Set & Feature Licenses go with what User Licenses?

IIUC, the purposes of my org's User Licenses are: Community: log in to Community, aka Site, aka Experience Cloud? Identity: also log in to Community, but different somehow? (unused) Salesforce: log ...
Foo Bar's user avatar
  • 313
0 votes
0 answers
498 views

Managed package status shows expired, how can i renew it?

We have a managed package in appexchange which has expired for a customer. I want to understand if we can renew this package from our end, also we have a salesforce developer edition. I know we can do ...
RahulB's user avatar
  • 1
1 vote
2 answers
235 views

Can I manage "custom users" via a ReactJS app using custom APIs instead of paying up for individual standard User licenses and Lightning UI?

I am trying to understand if an approach I would like to take is allowed in the world of Salesforce. I am looking to build an app with ReactJS as the frontend and Salesforce as the backend. There is ...
Lightning Evangelist's user avatar
3 votes
1 answer
323 views

Do I have options on creating multiple license types for a single app published on AppExchange?

As far as I know this use case isn't clear in the documentation, so I'm going to elaborate a bit here: The use case is an app that can be divided onto two parts, pre-sales (1) and after-sales (2) (but ...
Renato Oliveira's user avatar
-1 votes
1 answer
51 views

Corporate Marketing Cloud Licence

We have a Corporate Marketing Cloud Licence, which includes 6M API Call. Is every API call to a DE counted as 1 call? Thanks
Daniela81's user avatar
0 votes
1 answer
360 views

Can users without a financial services cloud license view/modify financial service cloud records in the same org?

I'm working with a org that wants to leverage FSC for a subset of users, but wants visibility of those records by non-FSC users. I have reviewed the FAQ guide and the developer documentation, but ...
S.B.'s user avatar
  • 2,131
0 votes
0 answers
145 views

Partner licenses and Roles

description When I change the License by change Profiled on query, I find this User Role disappear, and I can't select a role in picklist. Then I want use query to change the user Role, Salesforce ...
xuzhiyuan's user avatar
0 votes
0 answers
27 views

License - assignment date [duplicate]

Every few months we analyze how many of our users have a Salesforce license assigned and the utilization. Is there a SOQL query that will tell me the date the Salesforce license was assigned to the ...
Nancy Magalhaes's user avatar
0 votes
0 answers
266 views

Can't assign permission set Trend Report Data in CRM Analytics to user The user license doesnt allow the permission Trend Report Data in CRM Analytics

I am trying to assign permission: Trend Report Data in CRM Analytics To a user via a Permission Set The user has a full EE Salesforce / Sales Cloud license. When I add the user, I get the error: Can'...
Robs's user avatar
  • 9,426
1 vote
0 answers
180 views

Provide a Single LWC to a User - Licensing & Design

I'm working on a use case where an organization uses Salesforce as it's primary desktop solution for it's employee base where the employees have a full Salesforce license. A custom lightning web ...
S.B.'s user avatar
  • 2,131
0 votes
1 answer
993 views

LICENSE_LIMIT_EXCEEDED exception for Customer Community Plus Login even though more than 25k+ licenses are remaining

I'm getting Insert failed. First exception on row 0; first error: LICENSE_LIMIT_EXCEEDED, License Limit Exceeded - Customer Community Plus Login: [] but there are more than 25k licenses remaining for &...
Ashish Sharma's user avatar
2 votes
1 answer
201 views

How Managed Package license is counted

I want to know how managed package licenses work for the user who does not have license assigned. My questions are - Will the user be able to access an object from the package in any way through UI ...
Saurabh Kulkarni's user avatar
0 votes
0 answers
471 views

Copy the profile from one license type to another

We have our partner community up and running. We were using the Partner Community license type, with 3 different profiles. (sharing sets and page layouts assigned). We are now moving to the 'Partner ...
Saariko's user avatar
  • 5,630
0 votes
0 answers
708 views

Managed package Custom App and tabs not visible on production org

I installed a managed package on Production org. After successful installation of the package, the custom app and custom tabs from the package are not visible in the app launcher(6 dots). This only ...
Saurabh Pareek's user avatar
0 votes
0 answers
3k views

Can't assign Permission Set License Assignments to a User

I have a User who had a specific FSL Permission Set License assigned. For testing, I deleted this FSL Permission Set License in User edit page and now, I want to revert changes and re-assign the ...
CPS's user avatar
  • 365
0 votes
0 answers
2k views

Error when trying to activate a user [Permission Set License limit]

I'm trying to activate a User and I'm getting this error: All Field Service Dispatcher permission set licenses are in use. For more licenses, contact your salesforce.com representative. I tried: -Go ...
CPS's user avatar
  • 365
1 vote
3 answers
1k views

Unable to use Restriction Rules on Financial Service Cloud?

I have created a trial org with Financial Service Cloud. I am not able to see the permission required for creating Restriction Rules Following is permission Name "View Setup & Configuration ...
Swaran's user avatar
  • 11
5 votes
1 answer
2k views

Retrieving license consumption stats for a Customer Community Login license

I am testing my app: at this moment I check does it properly count licenses. Everything was fine until I started checking Community licenses. I have created a user with a Customer Community Login ...
Yurii Saiapin's user avatar
1 vote
1 answer
53 views

Can one develop coded solutions in a Sales Cloud Essentials license?

As per the different pricing options for the Sales Cloud as per https://www.salesforce.com/uk/editions-pricing/sales-cloud/ and https://www.salesforce.com/content/dam/web/en_gb/www/datasheets/uk-sales-...
Andy Hitchings's user avatar
0 votes
2 answers
229 views

Licensing Around Apps

Here is a scenario and I would like to know how Salesforce licensing works. Client doesn't want to use any Salesforce product (CRM/Sales Cloud etc), except an app from app exchange. How the licensing ...
itsaboutcode's user avatar

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