Questions tagged [lead-auto-response]

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1answer
192 views

Lead Auto Assignment Rules Not Sending Email Notification

Users are not receiving email notifications of leads using the automated lead assignments in Salesforce. After a lead is submitted through the website, it flows first to Marketo which uses the ...
1
vote
1answer
92 views

Lead auto-response conditions

I'm using Email Service and 3rd Party app to accept and create leads when email is sent to long Email Service address. What is the best way to send an autoresponse to the email address of the sender? ...
0
votes
1answer
147 views

How to stop spamming leads from web to form?

We are trying to restrict the spam leads in salesforce coming from web-to-form. we have a name field that can bring the spam leads . for example that name holds ---- 5xg7t52899 . How to restrict the ...
3
votes
1answer
270 views

dmloptions trigger - test failing

I'm attempting to create a case trigger to enable auto-response rules to be kicked off when inserting a case via the API. However, my test class seems to be failing. Anyone have any ideas why this ...
1
vote
0answers
239 views

Calculating field value and insert to auto-response mail (email-to-case flow)

I have following request from business: Calculate the expected response time based on business hours and set field on case. Insert the calculated response in the auto-response email sent to ...
0
votes
2answers
2k views

I want to send an auto-response emails from the lead owner's email when a new lead is created. How can I do this?

We are using Web2Lead forms to capture leads e-mails and info into SF. Upon creating a new lead, the lead is assigned to one of our users using assignment rules. At this point we want to to be able ...