Questions tagged [ip]

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5
votes
1answer
215 views

Impacts on changing the sender domain name

I have a question about changing sender domain name. Let's say our client have the following "Sender authenticated name" on SFMC : "communicationabc.abcenterprise.com" (they have a SAP - Sender ...
4
votes
1answer
309 views

Whitelisting Salesforce IP In External Systems

I want to integrate with an external system. They need to whitelist my IP for permission to use their services. I looked at this post: https://help.salesforce.com/articleView?id=000321501&type=1&...
2
votes
1answer
88 views

Email reputation, same domain but different IP's per Business Unis

I have three BU all using the same domain to send mails from. - news@mail.example.com But each BU has its own dedicated IP address. For example: BU1 - 10.0.0.1 BU2 - 10.0.0.2 BU3 - 10.0.0.3 Will ...
2
votes
1answer
2k views

IP warm-up strategy

I am preparing an IP warm-up strategy and I am not sure about some points in the documentation. Our target will probably be to reach 500,000 recipients per week, therefore I assume the following IP ...
2
votes
1answer
1k views

Which IP Ranges has to be whitelisted inorder to use workbench

IP restriction are enabled in our org. when i try to access workbench i get a invalid_IP login error.What range of IP addresses has to be white listed and how safe can white-listing those IP addresses ...
2
votes
0answers
42 views

How to identify the Port Your Marketing Cloud Instance Utilizes

We're standing up a new MC account, and I was asked by a developer what the 'Port' on my MC instance is. I've briefly read up on Ports, but I'm still not sure what the number of ours is. Is there a ...
1
vote
2answers
1k views

Private domains for Sender Profiles and IP warm-up

I have a Salesforce Marketing Cloud question on the SAP registration and the private domains used for Sender Profiles, specifically when it comes to IP warm-up. If you already have existing private ...
1
vote
1answer
122 views

Restrict Community Login by Ip Address for specific Account

We have a requirement to restrict login for users of a specific partner account to a portal by IP addresses. All the other partners should be unaffected. I know I can use SourceIp from User Sessions ...
1
vote
1answer
228 views

Trailhead Error: Protect Your Data in Salesforce -> Restrict Login Hours and IP Ranges

I have started this challenge in 2 separate orgs - this last one is brand new. I have 2 issues that I'm getting error messages on: 1: The IP Address instructions cannot be followed: Enter these ...
1
vote
1answer
35 views

Getting Community User's Ip Address via Apex

I'm trying to read Ip address of Logged in community user. I saw this question. It seems Session's ip address is empty for community user for some reason. SELECT Users.FirstName, SourceIp FROM ...
1
vote
1answer
146 views

Dedicated IP vs Default IP

We're in the process of moving over our Marketing Cloud account to 2.0 and through this process I've figured out that all our child accounts use the Account Default IP Address even though there are ...
0
votes
1answer
31 views

My production instance has moved from EU10 to EU41, does the IP change too?

If yes, how can I get the new one?
0
votes
1answer
32 views

Marketing Cloud Emails from New SAP going straight to Outlook Junk Folder

Marketing Cloud emails are going straight to Junk folder in outlook (non enterprise) and blocked by client enterprise outlook which needs to whitelist the IPs from MC. Email goes through fine on Gmail....
0
votes
1answer
85 views

IP warming for low send volume and inconsistent cadence

We've just migrated over to SFMC, and I'm planning for a campaign that targets around 25k of my customers for this year. However, it's a one-off campaign and I'm not planning to send anything out ...
0
votes
1answer
23 views

New subdomain sending issues through Marketing Cloud Shared IP

Provisioned a new Subdomain for email sending in Marketing Cloud using the Shared IP option. Having issues with emails being flagged as an external sender for the client's outlook with the links not ...
0
votes
1answer
26 views

Changing the From Address in SFMC from noreply@domain.com to abc@domain.com

We are currently using: noreply@domain.com since a long time and our IP reputation has been very good so far (IP is already warmed up) The marketing team wants to change the noreply@domain.com to abc@...
0
votes
1answer
517 views

Get current user's IP address in a Login Flow

How can you get the IP address using a global variable or by querying some kind of a setup record? I've looked at LoginHistory.obj, LoginIP, LoginGeo, but none of them show current data. $UserInfo ...
0
votes
1answer
46 views

IP warmup question

I've created the following table of the most common email domains in my country. I am wondering if this approach would be a good one? Especially for Gmail and Microsoft. Previous warmups have been ...
0
votes
1answer
13 views

REST Service - Whitelisting

I'm leverging a service from one of our internal system through a REST webservice callout. The system have to be configured for white listing the IP ranges. Following are the IP ranges I have for the ...
0
votes
0answers
18 views

How to confirm Salesforce's DNS is finding my IP address of my API

The error I am getting is: "Content cannot be displayed: Read timed out" We recently made an IP change to external API endpoint. I have a Dev Org and the SandboxOrg of the Prod connecting to the ...
0
votes
1answer
65 views

IP restrictions when authenticating named credentials

I'm trying to create a named credential for accessing in-house services from salesforce. For that I've setup an authentication provider: type: Open ID Connect Authorize Endpoint URL: https://test....
0
votes
0answers
44 views

Is IP warming critical for subscriber base in < 20K [duplicate]

We have less than 20K subscribers in Marketing Cloud in a new implementation. Do we need to complete IP warming? If yes, what numbers should we be completing sends in and for what period of time?
-2
votes
1answer
43 views

IP Restrictions are not allowing the use of Google Sheets SF Add-On Data connector for Salesforce

So we enabled IP Restrictions for various profiles. One of our users uses the Google Sheets SF Add-On and cannot log in to SF when there is IP restrictions (even though they are on the correct IP ...