Questions tagged [ip]

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30 views

Whitelisting Salesforce IP addresses

We want to integrate Salesforce with one of our in-house applications. However, my networking team does not want to open the IP address (128.245.0.0/16 means 16,000 IPs) . How can we restrict the IP ...
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1answer
56 views

When should we whitelist Community Cloud IP ranges? [closed]

As per the article Salesforce IP Addresses and Domains to Allow : Recommended for seamless access: Our best practice is to allow our entire set of IP ranges. This is to ensure our login pools can ...
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1answer
159 views

How to bypass Salesforce MFA using trusted IP address?

MFA will be required in Feb 2022. Looking to make it easier on the users, and bypass it for trusted/whitelisted IP addresses. I know about the Trusted Locations automation in the Authenticator app, ...
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1answer
122 views

How can I know from which IP an email in Marketing cloud was sent?

How can I know from which IP an email (for which I have the Job ID) was sent? Thanks!
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0answers
15 views

Email-to-Case to recognise IP and associate with a Country

Is it possible for the Email-to-Case functionality to recognise the Country of the originating Email by IP Address? When Email-to-Case creates a Case, we would like to automatically update the Country ...
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1answer
150 views

Getting Community User's Ip Address via Apex

I'm trying to read Ip address of Logged in community user. I saw this question. It seems Session's ip address is empty for community user for some reason. SELECT Users.FirstName, SourceIp FROM ...
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1answer
45 views

My production instance has moved from EU10 to EU41, does the IP change too?

If yes, how can I get the new one?
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1answer
62 views

New subdomain sending issues through Marketing Cloud Shared IP

Provisioned a new Subdomain for email sending in Marketing Cloud using the Shared IP option. Having issues with emails being flagged as an external sender for the client's outlook with the links not ...
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1answer
270 views

Marketing Cloud Emails from New SAP going straight to Outlook Junk Folder

Marketing Cloud emails are going straight to Junk folder in outlook (non enterprise) and blocked by client enterprise outlook which needs to whitelist the IPs from MC. Email goes through fine on Gmail....
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1answer
85 views

IP warmup question

I've created the following table of the most common email domains in my country. I am wondering if this approach would be a good one? Especially for Gmail and Microsoft. Previous warmups have been ...
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1answer
31 views

REST Service - Whitelisting

I'm leverging a service from one of our internal system through a REST webservice callout. The system have to be configured for white listing the IP ranges. Following are the IP ranges I have for the ...
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1answer
37 views

Changing the From Address in SFMC from noreply@domain.com to abc@domain.com

We are currently using: noreply@domain.com since a long time and our IP reputation has been very good so far (IP is already warmed up) The marketing team wants to change the noreply@domain.com to abc@...
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1answer
79 views

IP Restrictions are not allowing the use of Google Sheets SF Add-On Data connector for Salesforce

So we enabled IP Restrictions for various profiles. One of our users uses the Google Sheets SF Add-On and cannot log in to SF when there is IP restrictions (even though they are on the correct IP ...
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1answer
107 views

Email reputation, same domain but different IP's per Business Unis

I have three BU all using the same domain to send mails from. - news@mail.example.com But each BU has its own dedicated IP address. For example: BU1 - 10.0.0.1 BU2 - 10.0.0.2 BU3 - 10.0.0.3 Will ...
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0answers
71 views

How to identify the Port Your Marketing Cloud Instance Utilizes

We're standing up a new MC account, and I was asked by a developer what the 'Port' on my MC instance is. I've briefly read up on Ports, but I'm still not sure what the number of ours is. Is there a ...
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1answer
406 views

Impacts on changing the sender domain name

I have a question about changing sender domain name. Let's say our client have the following "Sender authenticated name" on SFMC : "communicationabc.abcenterprise.com" (they have a SAP - Sender ...
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1answer
272 views

Dedicated IP vs Default IP

We're in the process of moving over our Marketing Cloud account to 2.0 and through this process I've figured out that all our child accounts use the Account Default IP Address even though there are ...
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1answer
876 views

Whitelisting Salesforce IP In External Systems

I want to integrate with an external system. They need to whitelist my IP for permission to use their services. I looked at this post: https://help.salesforce.com/articleView?id=000321501&type=1&...
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1answer
128 views

IP restrictions when authenticating named credentials

I'm trying to create a named credential for accessing in-house services from salesforce. For that I've setup an authentication provider: type: Open ID Connect Authorize Endpoint URL: https://test....
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1answer
125 views

IP warming for low send volume and inconsistent cadence

We've just migrated over to SFMC, and I'm planning for a campaign that targets around 25k of my customers for this year. However, it's a one-off campaign and I'm not planning to send anything out ...
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1answer
299 views

Restrict Community Login by Ip Address for specific Account

We have a requirement to restrict login for users of a specific partner account to a portal by IP addresses. All the other partners should be unaffected. I know I can use SourceIp from User Sessions ...
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0answers
47 views

Is IP warming critical for subscriber base in < 20K [duplicate]

We have less than 20K subscribers in Marketing Cloud in a new implementation. Do we need to complete IP warming? If yes, what numbers should we be completing sends in and for what period of time?
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1answer
337 views

Trailhead Error: Protect Your Data in Salesforce -> Restrict Login Hours and IP Ranges

I have started this challenge in 2 separate orgs - this last one is brand new. I have 2 issues that I'm getting error messages on: 1: The IP Address instructions cannot be followed: Enter these ...
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2answers
2k views

Private domains for Sender Profiles and IP warm-up

I have a Salesforce Marketing Cloud question on the SAP registration and the private domains used for Sender Profiles, specifically when it comes to IP warm-up. If you already have existing private ...
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1answer
3k views

IP warm-up strategy

I am preparing an IP warm-up strategy and I am not sure about some points in the documentation. Our target will probably be to reach 500,000 recipients per week, therefore I assume the following IP ...
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2answers
2k views

Which IP Ranges has to be whitelisted inorder to use workbench

IP restriction are enabled in our org. when i try to access workbench i get a invalid_IP login error.What range of IP addresses has to be white listed and how safe can white-listing those IP addresses ...
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1answer
774 views

Get current user's IP address in a Login Flow

How can you get the IP address using a global variable or by querying some kind of a setup record? I've looked at LoginHistory.obj, LoginIP, LoginGeo, but none of them show current data. $UserInfo ...