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Questions tagged [ios]

iOS is a mobile operating system developed and distributed by Apple Inc.

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Marketing Cloud - iOS app Push notificiation badge value count always 1

We are using Marketing Cloud SDK 8.1.2 for sending push notifications for iOS app. In the notification payload the badge value is always 1 and does not increase when there are more number of ...
Rohan Mehta's user avatar
0 votes
0 answers
18 views

Occasions when `runUntilDate` is invoked after `configure` in Salesforce SDK for iOS Objective-C?

In iOS Objective-C, when using the Salesforce SDK, there are cases where the runUntilDate function is called after the configure function. Can someone explain in what scenarios this occurs? I am using ...
nansjlee's user avatar
  • 101
0 votes
1 answer
26 views

Where is the updated documentation for SPM integration>?

In release notes for version 8.1.0 I see this statement: MarketingCloudSDK Integration via SPM – Integration via Swift Package Manager (SPM) now automatically includes SFMCSDK, simplifying ...
alujan's user avatar
  • 1
1 vote
0 answers
28 views

Server Error Can't connect to the server: Unexpected HTTP response code from the identity service: 404. only on iOS

I would like to share an issue regarding the login process using the Salesforce SDK on iOS (latest version of the operating system). Currently, without using a VPN, I am unable to proceed with the app ...
Alexander De Mesa's user avatar
1 vote
3 answers
179 views

SFMCSDK for iOS - Framework Signature Validation Failed

We have been facing an issue recently with the SFMCSDK.xcframework signature on Xcode15. The builds are failing due to the signature check in XCode failing. https://github.com/salesforce-...
Georges's user avatar
  • 13
3 votes
0 answers
85 views

MarketingCloudSDK-iOS repository has been Archived

The repository for the iOS MarketingCloudSDK has been archived: https://github.com/salesforce-marketingcloud/MarketingCloudSDK-iOS Is there a replacement available? All the documentation I've found ...
tww0003's user avatar
  • 131
0 votes
1 answer
107 views

Broken phone with "Keychain is Not Accessible. SFMCSDK will Not initialize!"

We updated our iOS SFMC SDK and did a partial update where we first updated the SDK to 8.1.2 and only in a second build we fixed the dependency to https://github.com/salesforce-marketingcloud/sfmc-sdk-...
Roundtrip's user avatar
0 votes
1 answer
84 views

[Xcode][SPM] Failed to resolve Dependencies version 8.0.13

today I found out that I can't resolve any other than the newest (8.1.2) version of MarketingCloudSDK-iOS. SPM says this when I try to resolve 8.0.13 version: Failed to resolve dependencies ...
Michael Pohl's user avatar
0 votes
0 answers
54 views

How do I call PushModule.initModule? What is the second argument?

In iOS. I am hitting this error. Fatal error: SFMCSdk.initModule() must be called before using PushModule I don't know how to call PushModule.initModule. How do I call PushModule.initModule? What is ...
shu07's user avatar
  • 1
0 votes
0 answers
39 views

iOS [MarketingCloudSDKFoundation(ClientData) sfmc_setAttributeNamed:value:]_block_invoke crash

We're experiencing crash from com.salesforce.marketingcloud.marketingcloudsdk.foundation.registration thread. Seems like it happens, when main thread calls sfmc_setPushEnabled. Did anyone experience ...
Michael Kovalevsky's user avatar
0 votes
0 answers
57 views

MarketingCloudSDK Core Data Crash

I am experiencing crashes on an app in production with the following error message:
 Fatal Exception: NSInvalidArgumentException +entityForName: nil is not a legal NSManagedObjectContext parameter ...
Denis's user avatar
  • 1
0 votes
0 answers
185 views

MarketingCloudSDK-iOS | A few devices are not receiving push notifications. Which scenarios can cause the cancelled status?

We noticed that a few devices are not receiving push notifications on iOS. We are using MarketingCloudSDK 8.1.0. This is how we are configuring the SDK: let configuration = PushConfigBuilder(appId: ....
Emerson Mendes Filho's user avatar
1 vote
0 answers
31 views

IOS users cant reach VF page in the mobile app

I'm trying to open a component that redirects the user to VF page - on The Salesforce Application on the mobile. Android devices can be redirected successfully, while IOS users don't. Can anyone tell ...
Salvation's user avatar
  • 1,189
0 votes
1 answer
79 views

SFMCSdk ios crash react native

Trying to integrate react-native 0.68 with "react-native-marketingcloudsdk": "^8.0.0" The app crashed with the below error. Terminating app due to uncaught exception '...
katik S's user avatar
  • 11
0 votes
1 answer
186 views

iOS MarketingCloudSDK -v 8.0.13 and SFMCSDK -v1.08 - App Crash

We are currently using iOS MarketingCloudSDK -v8.1.3 and SFMCSDK -v1.08 and SFMCKeychainItemWrapper has caused quite a few crashes. I have attached a Bugsnag code snippet for your review. Hardware ...
Kiran Vangapalli's user avatar
2 votes
0 answers
136 views

What is the fastes way to completely reload an Aura Component during debugging for iPhones after code changes? How to avoid any caching?

After doing some debugging of an Aura Component on a real iPhone, I went almost crazy because I needed to kill/restart the Salesforce mobile app at minimum 2 times and sometimes even more often to ...
Uwe Heim's user avatar
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3 votes
2 answers
1k views

How to Run and Debug Salesforce Mobile App on the desktop? (reloaded 3rd time and many years later...)

I was struggling with mobile development from day one of Lightning Experience and the Saleforce Mobile app. Always I felt a huge pain and gave up mobile development and put my focus on desktop, ...
Uwe Heim's user avatar
  • 28.4k
0 votes
1 answer
119 views

SFMCURLTypeAction constant in sfmc_handleURL

I am implementing the sfmc_handleURL function (doc reference), and I found there are 3 possible constants for the type argument: SFMCURLTypeCloudPage SFMCURLTypeOpenDirect SFMCURLTypeAction What ...
Matt's user avatar
  • 43
0 votes
1 answer
96 views

Missing file from sfmc-sdk-ios - Hardcoded path to all-product-headers.yaml

When trying to debug our application via LLDB, when I try and print out a variable using po object, it reports an error saying that it can't find all-product-headers.yaml. Here's the specific error: ...
Chris B's user avatar
0 votes
0 answers
49 views

How to modify and run SOQL query dynamically in swift/Objective-C SalesforceSDK 10.2.0?

How Update with dynamic value in the Where clause from Swift/Objective-c coding in the below 'usersyncs.json' configuration. ''' { "syncName": "syncDownUser", "syncType": ...
adijazz91's user avatar
  • 101
0 votes
1 answer
628 views

Could not build module 'SFMCSDK' & module 'MarketingCloudSDK'

it's Ian, an iOS dev. My client wants to migrate the push notifications campaigns management of their iOS and Android apps to Salesforce. I'm facing compile issues after adding the marketing libraries ...
Ian Magarzo's user avatar
0 votes
1 answer
236 views

How to access IOS cache in Mobile publisher app?

I've created several different pages in a lightning Aura-type community. I want to implement the "Back" button functionality. Whenever a user navigates to a different page they should be ...
Krishnan Mishra's user avatar
1 vote
1 answer
227 views

Marketing Cloud SDK crash 8.0.8 and then On upgrade to 8.0.11 - Please add correct version of MarketingCloudSDK.bundle, Added version: 8.0.8/8.0.11

We have been using 8.0.8 build and it was working fine till yesterday but all of the sudden, our Nightly builds releasing to TestFlight start crashing. So we have tried to update our SDK to 8.0.11 ...
Ankit Thakur's user avatar
1 vote
1 answer
480 views

Marketing Cloud SDK crash 8.0.11 Crash with error: Please add correct version of MarketingCloudSDK.bundle

I was previously using Marketing Cloud sdk 8.0.9 with MarketingCloud.bundle 8.0.8 which worked fine but my testflight build started crashing with error: Please add correct version of MarketingCloudSDK....
Rohan Mehta's user avatar
0 votes
1 answer
206 views

(iOS) Issue concerning system token using Cordova plugin

I am developing a mobile application using Ionic and I've tried to include the MC-Cordova plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin). The point is that I have everything ...
Alberto Gómez's user avatar
0 votes
1 answer
507 views

User is getting auto logged into an app on iOS even after logout

We have a custom application build on SF mobile SDK. We have a connected app on the CRM side where we use REST APIs for the communication with the mobile application. We noticed a peculiar issue on ...
VarshaVRK's user avatar
1 vote
1 answer
270 views

iOS MarketingCloudSDK 8.0.9 crash

We currently use MarketingCloudSDK 8.0.6 and SFMCSDK 1.0.4 in our production app with no issue. One of our marketing folks received the email about a bug fix in 8.0.9 that fixes a bug that affects &...
Joey's user avatar
  • 37
1 vote
1 answer
350 views

Badge count is not increment/decrement in iOS App

We are migrating from Urban Airship to Salesforce MobilePush. I am using react-native-marketingcloudsdk, when I am sending push notification, the AppIcon Badge counts are not getting increment, also ...
rkaartikeyan's user avatar
1 vote
1 answer
145 views

Crash on App start iOS version 8.0.8

We updated SDK version to 8.0.8 for using InApp messaging by method "trackEvent". Testing didn't catch crashes on app start. But we have a lot of it on production after release. We don't ...
Roman's user avatar
  • 21
0 votes
0 answers
488 views

Visualforce Page not loading on iPad

I'm trying to load a visualforce page on an iPad, but when I click on the button the page is blank and nothing is showing. The VF page is loading fine when I'm using SF on a computer. I tried to turn ...
Raphael's user avatar
  • 11
1 vote
1 answer
364 views

sfmc_handleURL is not working for iOS with react-native-marketingcloudsdk

When I click notification which having OpenDirect URL, it's not triggering sfmc_handleURL method in AppDelegate.m. Kindly find out below code for the implementation. AppDelegate.h #import <React/...
rkaartikeyan's user avatar
-2 votes
1 answer
39 views

The "InboxMessages Methods" documentation is down

The "InboxMessages Methods" documentation. is down, is there any other place that has official documentation? https://salesforce-marketingcloud.github.io/MarketingCloudSDK-iOS/inbox/inbox....
Ronald Silva's user avatar
0 votes
1 answer
106 views

CoreData: -[NSManagedObjectContext setParentContext:] + 340

I'm having a crash for a few months that's affecting alot our user base. We are using MarketingCloudSDK with Cocoapods configuration: - MarketingCloud-SFMCSdk (1.0.6) - MarketingCloudSDK (8.0.8): ...
Giovanni's user avatar
4 votes
1 answer
648 views

SFMCSDK Mobile push SDK iOS crashes with the exception: com.salesforce.security.keychainException

We are seeing a crash on Crashlytics after upgrading marketing cloud SDK to 8.0.8 and SFMCSDK version 1.0.0 in the live version of app. Many users are affected. com.salesforce.security....
Rohan Mehta's user avatar
1 vote
1 answer
678 views

Crashing +entityForName: nil is not a legal NSManagedObjectContext parameter searching for entity name 'SFMCEndpointConfigurationEntity'

After Migrating the current mobile push SDK (iOS ) to the latest version, App started crashing on the launch with fatal exception NSInvalidArgumentException +entityForName: nil is not a legal ...
Ajay Singh Mehra's user avatar
0 votes
1 answer
200 views

SFMCSDK breaking Xcode previews in Xcode 14

We are using the marketing cloud SDK (through SPM) configured as mentioned in https://salesforce-marketingcloud.github.io/MarketingCloudSDK-iOS/get-started/get-started-migration.html When using Xcode ...
fespinozacast's user avatar
1 vote
2 answers
294 views

Crashing after migrating to 8.0.0 with uncaught exception 'NSInternalInconsistencyException'

After Migrating the current mobile push SDK (iOS ) to the latest version, App started crashing on the launch with uncaught exception Terminating app due to uncaught exception '...
Ajay Singh Mehra's user avatar
2 votes
1 answer
657 views

On IOS when the app is closed, when clicking on a received notification it won't go through the sfmc_handle method and it always open the app instead

We tried to implement the sfmc_notification system in our flutter app, we setup sfmc and set URLHandlingDelegate, we are receiving the notifications which contains a url to open (deep linking), but ...
Ashkan Oliaie's user avatar
1 vote
0 answers
344 views

SFMCSDK setPushEnabled is ignored

I'm trying to implement app settings for the SFMCSDK. I'm interested in softly disabling push notifications. I'm trying to call SFMCSdk.mp.setPushEnabled(false) and receive SFMCSdk.mp.pushEnabled() == ...
Yanny's user avatar
  • 111
1 vote
1 answer
188 views

ContactKey does not appear in Contact Builder -> All Contacts -> Mobile Push - React Native (IOS)

I followed all the steps in the react-native-marketingcloudsdk documentation, including activating the push, but the set contactKey does not appear in the Contact Builder. SDK log is returning, push ...
Ronald Silva's user avatar
0 votes
0 answers
571 views

Marketing Cloud not registering all the devices for push notifications [iOS]

We have a problem with the push notifications on iOS devices. Firstly, we developed a new mobile app with the problem that it did not send the System Token, so users entered in MobilePush without ...
Xaloc87's user avatar
0 votes
0 answers
223 views

Please Help - Salesforce crashing on iOS 15

Recently we started to seeing many crash logs in our iOS app and the crash-free rate significantly dropped. If someone has similar problem or able to help will be greatly appreciated. I will attach ...
Philip Konyarov's user avatar
0 votes
1 answer
207 views

Will Salesforce release an ios16 beta compatible update?

Salesforce currently does not support ios16. Will it be updated soon to be compatible or not until the fall when it’s officially released?
Francine's user avatar
3 votes
1 answer
1k views

Cannot handle OpenDirect push notification when iOS app is not launched

Thank you for creating versatile push notification solution and recent update of SDK v8 was much Swifty API😄 I have a problem handling OpenDirect push notifications when the app is not launched. I ...
Yoshihisa Masaki's user avatar
3 votes
1 answer
686 views

Mobile App crashes for iOS 16

Salesforce mobile app fails to launch after installing iOS 16 on the iPhone 12 and above.
E Murillo's user avatar
2 votes
0 answers
189 views

IOS Crashing with MarketingCloudSDK 8.0.6 and SFMCSDK1.0.4

I'm working with the latest version of marketingcloudsdk 8.0.6. I followed the documentation correctly, after some issues the push notification is arriving on the devices. There is sometimes a crash ...
Mario Chiodi's user avatar
0 votes
1 answer
601 views

Disable push notification when user logged out when using MC SDK 8.x

I found the answer for 7.x versions of sdk how to disable push notifications. Its a simple call sfmc_setPushEnabled(Bool). But I have migrated to 8.x spms, i couldnt find a equivalent to ...
Niranjan's user avatar
3 votes
1 answer
1k views

Unable to login due to missing access token parameter for Identity Service - iOS

We have a growing number of users that are getting the following error on iOS after logging in to the connected app: "Server Error Can't connect to the server: The following required parameters ...
Rozgonyi's user avatar
  • 617
0 votes
1 answer
312 views

React Native SDK IOS - Error

I need help installing the SDK in the IOS application. An error is appearing in the process of performing the "Build" We follow this documentation: https://github.com/salesforce-...
Alexy Divino's user avatar
1 vote
0 answers
185 views

iOS In-App Messaging integration Issue

We are implementing in-app messaging and we are facing into a very weird behaviour: We developed and tested the arrive of the In-app on a phone (iPhone12 mini OS 15.2.1 used for the developing phase) ...
Lorenzo Barranco's user avatar

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