Questions tagged [internal-comments]
The internal-comments tag has no usage guidance.
Internal Comments on Case
When adding a comment to the "Internal Comments" -field on the Case object the comment is visible in the "All updates" -list but not in the field itself. According to "All ...
How to insert comments in lightning aura components that are not shown in the generated HTML?
The lightning aura component comment syntax common to HTML <!-- comment --> generates a comment also in the generated HTML. There is a way to insert comments in the source code of the .cmp ...
Private Case Comments in Salesforce Lightning Service Cloud
It appears that case comments are deprecated in the Lightning version of Service Cloud Cases, in favor of using a chatter feed. As far as I can tell, if a user has access to a case, they have access ...
Custom Formula is making me crazy for making Case Comments Default to Public
Ok, I am trying to hack the Comments default to Public workflow. I have made the Internal Comments field a part of my Cases but don't want them to be public. So this is the Formula that I came up with:...
How to insert Cases and CaseComments from Command Line
I need to update some cases from command-line. I know that "Internal Comments" is not a field of Cases and that it is connected to the Object Case Comments. The problem is that I want some people ...
Command-Line Upsert: "Internal Comments" mapping
I'm upserting Cases by Command-Line. I need to insert the content of the field "Internal Comments" that actually is not exactly a field of Case (but instead of the object CaseComments). When I create ...