Questions tagged [interactive-email]

The tag has no usage guidance.

Filter by
Sorted by
Tagged with
0
votes
0answers
34 views

Update an existing DE using Interactive Email Form

I hope you can help with this simple question. I'm collecting "Mobile number" and "radio button selection" from this Interactive email Form. Now these elements are going into an ...
0
votes
2answers
79 views

How to hide Interactive Email Form based on condition?

I am using the Interactive Email Form feature to allow submitting user data straight from the inbox and enable design configuration by non-technical Marketing people. I would like to enable a way to ...
0
votes
1answer
32 views

How to make Interactive Form in SFMC to accept only one response?

I have an email with interactive form that sends the result to a Data Extension. However, I notice that when a subscriber has responded more than once, it records all the responses in my DE. I want to ...
0
votes
1answer
60 views

Triggered Send Email executing twice

I am facing issues similar to this. I am using a very similar code. The ampscript executes twice and hence two emails are sent. My code is currently executing on the Interactive Form Cloud Page, which ...
0
votes
1answer
35 views

Capture Interactive Form Submission DateTime

I'm looking at implementing an interactive form as part of a campaign and would like to run a daily response extract via an extract file automation. Before extracting the users, I wanted to check if ...
0
votes
0answers
26 views

Interactive Email Form Click Data

We have an email campaign which has an interactive email form in it. I have recently observed that for the users where the form rendered in the email client, the click data view does not show any ...
0
votes
1answer
51 views

Marketing Cloud interactive email to include a catch-all triggered send upon successful submission

We're rolling out a campaign with an interactive email trial included, inviting customer's who we've identified as having a non-communicating meter (we're a utility provider) the opportunity to submit ...
0
votes
1answer
124 views

Interactive Email Form Not Showing to Put in Cloud Page Landing Page?

Having a few issues with Cloud Pages. I've setup an interactive email landing page and then went ahead and setup an interactive email form block and selected the corresponding cloud page email form ...
0
votes
1answer
33 views

Email Interactive Form on Landing Page Rendering Badly

Having an issue using an interactive email form on a cloudpage landing page. The form looks great in content builder, once it is saved in cloud pages and published it looks terrible. The drop down ...
0
votes
1answer
515 views

Marketing Cloud Interactive Email Form Doesn't Render in Outlook, Shows up Fine in Gmail

The interactive email form block I have in an email is not showing up at all in Outlook (email is tagged with the external source, please use caution.) Even once added to safe sender list. The ...
0
votes
0answers
25 views

Interactive Email Forms still occur in thankyou page but not thank you message

I have followed every step to build this interactive email. But I still facing issues that no data entered in the Data Extension and the form appear in thank you/confirmation page without the message. ...
0
votes
1answer
141 views

Wanted to hide the submitted information from CloudPages Interactive Email page

We are collecting some personal information from SFMC surveys email templates. Upon submitting, the user is directed to a CloudPages Interactive Email page. Information submitted is encrypted and ...
0
votes
1answer
344 views

Interactive Email Forms - Data NOT being stored in Data Extension Issue

Even I had faced a similar issue as stated here After Creating and deleting many Interactive Email Form Block and Interactive Email Page finally I was able to uncover the mystery! Many of you may have ...
0
votes
1answer
83 views

Interactive Email Page in WebStudio

I have recently started working with Interactive Email Forms in the Marketing Cloud. There is one thing about the functionality though, which I do not understand yet. Why do we need to build an "...
0
votes
1answer
174 views

Can I use UpdateSingleSalesforceObject in Interactive Email Form

Can I use Interactive Email Form to do a Salesforce object update? -How can I send a variable (Salesforce id from the journey) into email form as a hidden attribute? -I need to make a Salesforce ...
2
votes
0answers
419 views

Email Studio - Interactive Email - Data not stored in Data Extension

So, I've setup an interactive email by selecting an cloud page (which has nothing but a thank you message), data extension, created attributes/ columns and then sent a test email. From my gmail, I ...
0
votes
1answer
234 views

Collecting birth dates in an Interactive Email Form Block

I'm really excited about the possibility to let subscribers submit data directly in a mail. https://help.salesforce.com/articleView?id=mc_ceb_create_create_an_interactive_email_form.htm&type=5 I'...