As of May 31, 2023, we have updated our Code of Conduct.

Questions tagged [interaction-studio]

The tag has no usage guidance.

Filter by
Sorted by
Tagged with
-2 votes
1 answer
32 views

Interaction Studio Web pop without sitemap

is it possible to create a web campaign (exit intent) without the sitemap configuration. I know that, to have a web campaign on the website, we need to define a content zone and this can be done via ...
Abhishek's user avatar
  • 716
0 votes
1 answer
56 views

Interaction Studio Studio Article Recommendation

Our company has a website which is related to food. We want to use interaction studio einstein recipe to recommend food recipes based on the product the user is interested in. We are storing all the ...
Abhishek's user avatar
  • 716
0 votes
1 answer
37 views

What domain is Web Campaigns in Marketing Cloud Personalization (formerly Interaction Studio) run?

Does anyone know in what domain is Web Campaigns in Marketing Cloud Personalization (formerly Interaction Studio) run? I want to use <iframe> using an experience fragment but I have to allow the ...
user131655's user avatar
0 votes
0 answers
39 views

Retrieve Catalog Object in Banner with Call-to-Action web template

I'm gonna try to explain what I'm looking for, sorry if it's hard to understand. There is a Catalog Object named Events in Marketing Cloud Personalization. I want to retrieve the active events (...
user131655's user avatar
0 votes
1 answer
178 views

MC Personalization: Item is not added to cart

I am beginning to set up Marketing Cloud Personalization (former Interaction Studio) and now have to develop the sitemap for a shop. Currently, the detection of pageTypes works, and also the ...
Guest9875's user avatar
  • 154
0 votes
1 answer
461 views

Interaction Studio (Personalization) Event API

does anybody know how interactions can be sent via the Event API (https://developer.salesforce.com/docs/marketing/personalization/guide/event-api-requests.html) I can't construct the request in a way ...
János's user avatar
  • 1
1 vote
0 answers
72 views

Is there a way for Interaction Studio to generate an Engagement Score from CRM fields before a Lead/Contact Id has known website visit behaviors?

The use case that we want to apply here is to use Interaction Studio (Marketing Cloud Personalization) to generate an Engagement Score for a Lead from Sales Cloud using specific fields and the ...
Jenn's user avatar
  • 11
0 votes
0 answers
48 views

Any plans on moving to androidX on evergage interaction studio?

Interaction Studio(com.evergage.android:evergage-android-sdk:1.3.0) still uses com.android.support:support-annotations:28.0.0 and because of this I am unable to remove the jetifier. Any plans on ...
Kata's user avatar
  • 1
0 votes
1 answer
228 views

Interaction studio doesn't see attribute

Trying to update a product catalog with variables stored in datalayer with a code: catalog: { Product: { _id: findInDataLayer("id"), // model id ...
Deniss AKM.'s user avatar
1 vote
0 answers
175 views

Mapping URL to more than one action in Interaction Studio

We have multiple URL's mapped to a single action in Interaction Studio. We would also like to map those URL's to individual actions. The documentation is dated but it seems like there used to be a way ...
TimmyL's user avatar
  • 11
0 votes
1 answer
633 views

How to perform an operation in Interaction Studio Sitemap JS on page load if URL has certain parameters?

I want to read a certain value in the DOM and push an event in a listener that listens to the page load. I need to do this check on every page, so I believe pagetype global would be the one to write ...
Deepak Maurya's user avatar
0 votes
0 answers
157 views

Interaction Studio Surveys Global Popup

I can't seem to get the interaction studio survey to display in the global-popup content zone. We've verified that the zone is added correctly with the global template and are able to select it as the ...
keltip1's user avatar
0 votes
0 answers
151 views

Evergage.DisplayUtils.pageInactive seen several times into event stream

I put this code into the sitemap, but in the event stream I see this action repeated several times, without stopping until the page exit. How could I modify the code to display the action only once in ...
Claud's user avatar
  • 1
2 votes
0 answers
142 views

How far back is data retained in Interaction Studio?

What is the lookback period for Interaction Studio segments? How long is the behavioral data retained in the account?
SalesforceMarketingCloudCons's user avatar
2 votes
0 answers
86 views

Capturing Filter Data on Interaction Studio

We are trying to capture the filters a user clicks on in the website and use those filters to build some form of affinity towards certain products. We tried making it a user attribute and a product ...
Talib's user avatar
  • 21
0 votes
1 answer
1k views

How to Send user attributes from Interaction Studio to Cloudpages

I have a popup that appears when a user visits the sites homepage. This popup asks the user to update their email address by visiting a cloudpage. The campaign only targets specific users, and ...
mozzy69's user avatar
  • 13
1 vote
1 answer
485 views

Interaction studio einstein recipe not working

We have created a einstein recipe with only one ingredient "Any eligible item". We could see products coming from the website under catalog->Products too. The Recommendations are enabled ...
nikhila reddy's user avatar
1 vote
0 answers
382 views

How can I get attributes from the datalayer when enter in a page? Interaction Studio

I'm have some issues when I want to get some atrributes from window.datalayer in the sitemap. Here is my sitemap code { name: "CDC_articles", action: "CDC_articles", ...
Raul H. Juliao Colina's user avatar
1 vote
0 answers
743 views

In Interaction Studio, is there a way to get hold of the referral source for the current session from within a listener in the Sitemap JS?

This is what a stripped down version of the sitemap JS looks like, so you can get an idea of what I'm trying to do: Evergage.init({ cookieDomain: "example.co.uk", trackerUrl: "...
Will's user avatar
  • 379