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MCP (Personalization) SDK / sitemap which namespace to use and how to configure sitemap for multiple domains

In MCP (Personalization) SDK / sitemap, when we are reviewing the namespace, examples are supporting both: SalesforceInteractions & Evergage https://developer.salesforce.com/docs/marketing/...
kl2's user avatar
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"load", "beforeunload" event listeners not working in Salesforce Data Cloud Web SDK

I'm trying to add an event listener inside listeners in PageConfig in Data Cloud Web SDK Sitemap to track the interactions on the website. listeners - An array of event listeners created using the ...
Nikhil Patil's user avatar
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132 views

Salesforce Marketng Cloud Personalization - UserETL (Feed Dashboard)

I am attempting to import users into MCP using automation. Upon activation, it takes the file for processing, and approximately 1000 records are encountering an error with the message 'Value must be ...
Kritika Sharma's user avatar
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0 answers
98 views

(Interaction Studio) What could be the reason why an anonimous user - even after logging in - is not merged into the existing user?

I am facing an issue with Personalization (former Interaction Studio): my website has a public area and a private one, that users can access after login; in both these 2 pages we have Personalization ...
lisim's user avatar
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1 vote
0 answers
403 views

Interaction Studio (Personalization): sendEvent to Personalization(IS) for every change on the Website dropdown

We have a dropdown on the website with the below options Patient Doctor Caregiver We want to send this option as an attribute to Interaction Studio and update the particular attribute every time ...
Ranjan's user avatar
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0 answers
363 views

MC Personalization: Purchase Event triggers and is shown in Event Stream but LTV remains the same

I am beginning to set up Marketing Cloud Personalization (former Interaction Studio) and now have to fire purchase Events through the Event API. Currently, the detection of Purchase Events works and ...
Marvin Haibl's user avatar
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0 answers
194 views

Marketing Cloud Personalization: How to apply a campaign to multiple elements with the same class

I'm trying to apply a template/campaign to multiple elements with the same class. The content zone is mapped properly, but the campaign is only being applied to the first instance of the class. I'm ...
Matt A's user avatar
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-2 votes
2 answers
214 views

Interaction Studio Web pop without sitemap

is it possible to create a web campaign (exit intent) without the sitemap configuration. I know that, to have a web campaign on the website, we need to define a content zone and this can be done via ...
Abhishek's user avatar
  • 726
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1 answer
306 views

Interaction Studio Studio Article Recommendation

Our company has a website which is related to food. We want to use interaction studio einstein recipe to recommend food recipes based on the product the user is interested in. We are storing all the ...
Abhishek's user avatar
  • 726
0 votes
2 answers
1k views

MC Personalization: Item is not added to cart

I am beginning to set up Marketing Cloud Personalization (former Interaction Studio) and now have to develop the sitemap for a shop. Currently, the detection of pageTypes works, and also the ...
Guest9875's user avatar
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1 answer
2k views

Interaction Studio (Personalization) Event API

does anybody know how interactions can be sent via the Event API (https://developer.salesforce.com/docs/marketing/personalization/guide/event-api-requests.html) I can't construct the request in a way ...
János's user avatar
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1 vote
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227 views

Is there a way for Interaction Studio to generate an Engagement Score from CRM fields before a Lead/Contact Id has known website visit behaviors?

The use case that we want to apply here is to use Interaction Studio (Marketing Cloud Personalization) to generate an Engagement Score for a Lead from Sales Cloud using specific fields and the ...
Jenn's user avatar
  • 11
0 votes
1 answer
499 views

Interaction studio doesn't see attribute

Trying to update a product catalog with variables stored in datalayer with a code: catalog: { Product: { _id: findInDataLayer("id"), // model id ...
Deniss AKM.'s user avatar
1 vote
0 answers
306 views

Mapping URL to more than one action in Interaction Studio

We have multiple URL's mapped to a single action in Interaction Studio. We would also like to map those URL's to individual actions. The documentation is dated but it seems like there used to be a way ...
TimmyL's user avatar
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2 votes
0 answers
193 views

How far back is data retained in Interaction Studio?

What is the lookback period for Interaction Studio segments? How long is the behavioral data retained in the account?
SalesforceMarketingCloudCons's user avatar
2 votes
0 answers
118 views

Capturing Filter Data on Interaction Studio

We are trying to capture the filters a user clicks on in the website and use those filters to build some form of affinity towards certain products. We tried making it a user attribute and a product ...
Talib's user avatar
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0 votes
1 answer
2k views

How to Send user attributes from Interaction Studio to Cloudpages

I have a popup that appears when a user visits the sites homepage. This popup asks the user to update their email address by visiting a cloudpage. The campaign only targets specific users, and ...
mozzy69's user avatar
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1 vote
1 answer
773 views

Interaction studio einstein recipe not working

We have created a einstein recipe with only one ingredient "Any eligible item". We could see products coming from the website under catalog->Products too. The Recommendations are enabled ...
nikhila reddy's user avatar
2 votes
0 answers
770 views

How can I get attributes from the datalayer when enter in a page? Interaction Studio

I'm have some issues when I want to get some atrributes from window.datalayer in the sitemap. Here is my sitemap code { name: "CDC_articles", action: "CDC_articles", ...
Raul H. Juliao Colina's user avatar
1 vote
0 answers
1k views

In Interaction Studio, is there a way to get hold of the referral source for the current session from within a listener in the Sitemap JS?

This is what a stripped down version of the sitemap JS looks like, so you can get an idea of what I'm trying to do: Evergage.init({ cookieDomain: "example.co.uk", trackerUrl: "...
Will's user avatar
  • 509