Questions tagged [inboundemail]

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How We can Track incoming Emails in Salesforce using Out of Box Features!

We are using Email to Salesforce for Sending email from a Record and its logged in Salesforce. When the User replies to that email, I want to track it and show it in Salesforce. Any idea how I can ...
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Apex Email Service incoming emails - how to properly trim down body size?

I built an apex email service setup to receive email communications on our Lead and Opportunities, and very quickly I started receiving a lot of "Undeliverable" errors due to the email body ...
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Email service - Missing inline images from the inbound emails

I am using apex class and email service to create records on a custom object. The problem is when a client sends an email with inline images, it does not appear in the email body in Salesforce. ...
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Attach files from inbound emails to multiple records

We are using email service and apex class to create records on a custom object whenever an email is received. If the email contains an attachment, it is attached to the 'Notes & Attachment' under ...
Marjan's user avatar
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Email service class not creating records for custom object

I am using Salesforce email service to create records on a custom case object when an email is received. I have the following apex class that handles the incoming emails. It is working fine for ...
Marjan's user avatar
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Forwarded emails not creating a case record in Salesforce

We are using a custom object (TT_Case__c) to create records/cases whenever an email is received on our work email address. I have created an email service in Salesforce which uses the following apex ...
Marjan's user avatar
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Inbound email creates new record instead of linking the email to original record

I am using email service and apex to automatically create records on custom object when a client sends an email to the address defined in email service. The record does get created and we can also ...
Marjan's user avatar
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Salesforce Inbound Email issue/not working

I wrote an Apex class for inbound email to update records, but I can't get it to work. Not sure what I'm doing wrong but sending an email doesn't update anything. The email sent to Email services are ...
SWP's user avatar
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