Questions tagged [health-cloud]

Health cloud is the product from Salesforce which is a cloud-based patient relationship management solution.

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Convert Lead to Patient unavailable default record type error for partner community user

When a partner community user tries to convert a Lead to a Person Account from Experience Cloud getting this error. But for system admin user Lead to patient conversion working fine. We are using ...
Salesforce Dev's user avatar
1 vote
2 answers
87 views

Convert Lead to Patient - when click Cancel or Ok get error message

Went through all setup recommendations fo Health Cloud: https://developer.salesforce.com/docs/atlas.en-us.health_cloud.meta/health_cloud/admin_planning.htm Created and customized new apps: Health ...
Yevhen B's user avatar
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26 views

Populating All Activities (including Care Plan Tasks) from Patient view into Care Program Enrollee Timeline view

Hi All Health Cloud Experts, I need some help in understanding functional & technical feasibility of the below scenario: The org that I am working in currently requires that Tasks (including care ...
user133329's user avatar
1 vote
0 answers
71 views

Health Cloud - Storing Fitness Data

New to salesforce health-cloud! I am planning to store fitness-related data such as weight, steps count, blood glucose, and other health-related information. After some research, I found that there ...
Abhinav Mishra's user avatar
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Getting INVALID_OR_NULL_FOR_RESTRICTED_PICKLIST while creating a record for CareRequestExtension

All. I am trying to create a record for CareRequestExtension via apex. While creating the record I am providing non-existing values to some picklist fields of CareRequestExtension. For some picklist ...
Vishwajeet Singh Bhadoria's user avatar
1 vote
1 answer
256 views

Apex Test Class Error: There is more than one Individual record type for Account or Contact. The record type must be unique

The exact error message is System.DmlException: Insert failed. First exception on row 0; first error: >CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY, HealthCloudGA.AccountTrigger: execution of >...
tryinHard's user avatar
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3 votes
0 answers
125 views

Completely replace the Care Coordinator role throughout

Is it possible to entirely relabel/replace the Care Coordinator role in Health Cloud? It is the standard out-the-box role name for the primary assigned internal care person to the Patient. I have ...
Oliver Vivian's user avatar
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124 views

HealthCloud issue - No access to entity: HealthcareProviderNpi

I'm working on some custom code which we plan to turn into a package which uses some of the Health Cloud objects and fields. There are two objects in particular which I'm having issues with: ...
Federico Giust's user avatar
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1 answer
139 views

How to enable ServiceAppointmentGroup in salesforce?

How to enable ServiceAppointmentGroup in salesforce. Is it part of Health cloud or Field service lightning? Do we need to contact salesforce to enable this in sandbox, it is available in production. ...
RaJu's user avatar
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3 votes
1 answer
138 views

HealthCloud extension can't write HC object. Permissions are ignored

I am developing a Managed Extension Package for HealthCloud. My app is inserting those native HC objects: Board Certification Business License Healthcare Facility Healthcare Provider Health Provider ...
user127294's user avatar
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225 views

Healthcare appointment scheduler not showing time slots in Salesforce Healthcloud

In health cloud when i try to book service appointment in patient record page using the healthcare appointment scheduler component. The Time slots is not showing in the org which is created by the ...
Rajakumaran Ramesh's user avatar
2 votes
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164 views

Recurring tasks for Care Plans in Health Cloud

Is there a way to facilitate recurring tasks (object: Care Plan Template Task) under Care Plan- Problems and Goals? This is within Health Cloud. For example let's say for a physiotherapy treatment ...
Oliver Vivian's user avatar
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0 answers
354 views

Health Cloud Lead-to-Patient Conversion is failing

In our Health Cloud implementation we are trying to convert Leads to Patients but keep receiving the following error message: Patient conversion failed. Try again or contact your Salesforce admin for ...
Andrew's user avatar
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1 vote
0 answers
119 views

Two Post Install Exceptions occurred while installing Health Cloud

We are installing Health Cloud into a new, clean org. The pre-installation steps were carried out prior to the installation, ie Chatter enabled, Contact to multiple Accounts, etc. After the ...
Andrew's user avatar
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1 answer
97 views

Lightning Universal Lookup Component doesn't work with healthcloud standart objects

I'm using Lightning Universal Lookup Component in a screen flow. It works with objects like Account, Contact etc. but doesn't work with ClinicalEncounter or other health cloud standart objects. Is ...
pt_5858's user avatar
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1 vote
0 answers
133 views

eSign with Consent Management in Health Cloud

We need to set up Consent Management in Health Cloud such that a patient can eSign the Info Authorization Request via a Patient Experience. This Trailhead Unit: Consent Management in Health Cloud It ...
Robs's user avatar
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1 answer
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How to retrieve CodeSet.CodeSetType standard value set metadata xml file?

What are names for StandardValueSet files of the CodeSet.CodeSetType and CodeSetBundle.Type picklist fields? I need to customize these picklist fields and save them to VCS to run deployments using CI/...
Ruslan Kurchenko's user avatar
1 vote
0 answers
137 views

How to populate address in patient card?

I am trying to populate address to the patient card. I have added the Address to the patient card configuration. Initially Entered the address in Lead Record and try to convert to patient. But still ...
Sanjana Rajasekar's user avatar
1 vote
1 answer
258 views

Intelligent Appointment Management Error

I'm setting up Intelligent Appointment Management, but when I'm testing on a personal account, I get this error: "No possible slots for an internal provider and an external visit type. Please try ...
Natalie Cuervo 's user avatar
3 votes
1 answer
426 views

Why is "HealthCloudUser is not a valid Features value" for Scratch Org?

SFDX CLI doesn't allow to create a scratch org with the "HealthCloudUser" feature enabled. Our CI and development workflow requires it as our org uses the HealthCloud package. We were able ...
Ruslan Kurchenko's user avatar
0 votes
1 answer
400 views

Display Account field values in Patient Card

I'm working on a health cloud implementation. I need to display some Account fields in Patient Card. I can see in all documents, the Patient card is used to display data from child objects but when I ...
salesforce Developer's user avatar
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1 answer
477 views

Entity of type 'StandardValueSet' named 'ProviderType' cannot be found - Health Cloud

I have added some custom picklist values in the ProviderType field (Healthcare Provider object) which is part of the Health Cloud package. I was not able to retrieve the metadata using ...
Numaan Mohammad's user avatar
1 vote
0 answers
177 views

Salesforce Health Cloud - Connect API Specifications

Is there any way we can find API specifications (Open API) or JSON schema definitions for all Business Connect API resources and objects? I am trying to build an integration between our salesforce ...
Jawad Ahmad's user avatar
1 vote
1 answer
347 views

Health cloud exception : System.TypeException: duplicate field selected: HealthCloudGA__Gender__c

17:03:45.999 (4002819908)|EXCEPTION_THROWN|[435]|System.DmlException: Update failed. First exception on row 0 with id 00Q3N000004BCH1UAO; first error: CANNOT_EXECUTE_FLOW_TRIGGER, We can't save this ...
sunil Bhoslae's user avatar
0 votes
1 answer
169 views

DML operation Insert not allowed on CareProgram

Based on this it appears that my user might need some type of permission for HealthCloud to create a CareProgram object. Does anybody know what I am missing to create an instance of this object?
Arthlete's user avatar
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2 votes
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110 views

Sharing Button for Care Program Object in Health Cloud Not Visible

We are using HealthCloud for one of our project. Below is the configuration for Care Program in our org: The OWD for Care Program is set to Private The Sharing button has been added to the Care ...
Ashish's user avatar
  • 2,362
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0 answers
569 views

Person Account issues - Your account record type is missing, a duplicate, or invalid. Ask your admin to check the individual record type

Having this issue on a dev org. Mappers, record types etc. seems to be in place. Trying to use the default Person Account. Checked all documentations and all the crap out there but no luck so far. ...
Bledi's user avatar
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1 vote
0 answers
40 views

Health Cloud ISV Force

StackExchange! As often happens, Salesforce Documentation may be extra useful, but sometimes you may need an extra hand to dive deep into the details. Summary: I would like to implement an ISVForce ...
Skomyanov Alexander's user avatar
2 votes
1 answer
195 views

Updating existing Health Cloud Records on form submission in Cloud Pages

In Marketing Cloud, I have a CloudPages form that syncs data into my connected Health Cloud Org on form submission. I have a certain logic that determines if that user already exists in Health Cloud. ...
JD15's user avatar
  • 31
2 votes
1 answer
1k views

Unable to install Health cloud package (Despite having licence and assigned to admins) [closed]

We are facing issue while installing health cloud package. We are having licenses and its assigned to all the admins. This is not first time I'm installing same. I have prepare more than 5-10 PDE/PEE ...
Ysr Shk's user avatar
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0 answers
545 views

How to create an individual account for an existing household account?

How can I add an individual account to an existing Household Account? I tried to create an individual Account + Contact and link them together (Household>Contact>Individual) but I am stopped by ...
DylanSalesForceful's user avatar
2 votes
3 answers
3k views

Salesforce Household Data Model

My company is using Salesforce Health Cloud. We are trying to understand how the Household Below is an image of the visualforce page that loads with the Household model: I am trying to understand how ...
Matt M's user avatar
  • 151
0 votes
1 answer
6k views

Person Account Error: Your account record type is missing, a duplicate, or invalid. Ask your admin to check the individual record type

We are using Salesforce Health Cloud and have Person Accounts Enabled. When I create a person account, I see the following error: HealthCloudGA.AccountTrigger: execution of BeforeInsert caused by: ...
Matt M's user avatar
  • 151
5 votes
2 answers
1k views

2GP Extension Package With Dependencies on External Packages

I need to create an AppExchange Package (extension to Health Cloud), which has dependencies on the Health Cloud package. As per documentation/community, 2GP is the recommended way to package new ...
Ashish's user avatar
  • 2,362
1 vote
1 answer
63 views

Health cloud - changeset?

Is it possible to use change set in health cloud? I cannot access it for experimental purpose and free of cost? Can someone help me here and let me know if changeset is possible in health cloud
sfdc dan's user avatar
-1 votes
3 answers
83 views

Test Coverage for Apex Class! On executing test class i am getting this error 'System.QueryException: List has no rows for assignment to SObject'

public without sharing class UserDetails { @AuraEnabled public static Account Details() { String UserId=UserInfo.getUserId(); String contactId=utility....
Anna's user avatar
  • 3
0 votes
2 answers
3k views

List View Migration using Changeset

I've made a custom listview in Health Cloud Lightning Admin Patients List View with some custom logic. How can I migrate it from one organization to another using Change Set?
Aniruddha Nath's user avatar
0 votes
1 answer
2k views

Are forms to external users possible?

I can't seem to find any tutorial on creating a form for salesforce. I have the demo up and running, and my use case is to have a form that a user fills out, and creates a case in salesforce. My ...
trueCamelType's user avatar
0 votes
1 answer
2k views

How to retrieve PersonAccount field picklist field value set with sfdx?

We have our org configured with person accounts, and have the Health Cloud managed package installed. The Health Cloud managed package adds a field HealthCloudGA__Gender__c to the PersonAccount ...
Andy Ray's user avatar
  • 1,409
2 votes
1 answer
321 views

Error after installing healthcloud in a scratch org: "Invalid field PermissionsCreateReportFolders for PermissionSet"

After installing the Health Cloud managed package in a scratch org, we're receiving a post install exception email with the error: "Invalid field PermissionsCreateReportFolders for PermissionSet", ...
Andy Ray's user avatar
  • 1,409
1 vote
1 answer
294 views

Including object metadata from dependent package in sfdx

Here's a doozy: I am extending HealthCloud with an unlocked package. I created two flexipages and search layouts for objects that belong to the HealthCloud package. In order to add these flexipage ...
Sebastian Kessel's user avatar
1 vote
0 answers
122 views

Configuring Health Cloud Patients List in Lightning

I am trying to configure a Health Cloud instance to work with the lighting interface. I have followed the guide here and have successfully created a patient list view. In the lightning interface, when ...
Chris's user avatar
  • 11
0 votes
1 answer
258 views

How to add more actions in the Health cloud Patient List view

In the Picture near the 3, we have Action and Create Task in the dropdown. How can I add more Actions in the drop down like "Create Note", "Log Call"
heeat's user avatar
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3 votes
1 answer
704 views

Can we add custom fields in Search Panel Fields of Provider Search Component of Health Cloud?

I want to add one custom field in search panel of Provider Search component which is a standard component. Is this possible ? Currently only some standard fields are available there.
Manish Khade's user avatar
0 votes
1 answer
441 views

Tasks related to Care plans are visible in health cloud timeline but not the Events

I have created Timeline View Configurations record for both Task and Event with Patient Account Lookup as WhatID. Once we apply the Care Plan Template to Patient, the respective tasks are created ...
Madhavi Bhattad's user avatar
0 votes
1 answer
2k views

Issue with the Timeline Settings in Health Cloud

When I am trying to create a new Person Account I am getting an error of "Can't Find valid Timeline Settings." I tried to create a new Timeline Configuration with the task Object and I also created a ...
Lex007's user avatar
  • 1
2 votes
1 answer
372 views

Using Salesforce Mobile SDK vs Custom Salesforce Integration for Mobile App

In one of our projects we are using Salesforce Health Cloud and want to build a mobile app for patients. We mainly have two requirements - All the patient data will be stored in the Health Cloud ...
Prasad's user avatar
  • 23
0 votes
0 answers
76 views

MemberNumber field in MemberPlan object not searchable

We have installed Health Cloud and there is an object named Member Plan. This object is searchable in setup (like all the standard objects). We created a custom external ID text field in this object, ...
Max's user avatar
  • 101
0 votes
2 answers
1k views

Is Open CTI integration (Call center) available for all Salesforce clouds (sales, service, marketing, health etc)

Is Open CTI integration (Call center) available for all Salesforce clouds (sales, service, marketing, health etc). Where can I find information about which modules/integrations/features are ...
BMEKA's user avatar
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7 votes
1 answer
1k views

HealthCloud HL7 REST API Specification

I'm working to implement HealthCloud with an external system. HealthCloud provides the services/apexrest/HealthCloudGA/HL7 REST endpoint to accept HL7 messages and parse them into the Electronic ...
gelliott181's user avatar