Questions tagged [goals]

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Journey Builder Question> Do Contacts who have aged-out of a Journey count towards the goal?

When looking at Journey Builder Goals... Does Journey Builder evaluate contacts who have exited / aged out ? or only contacts who are "in" the journey? My use case is to get customer to submit an ...
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1answer
43 views

Journey Goals based on email metrics

Is it possible to establish a Goal in a Journey based on the % of Open / Clicks / etc of an email within the journey? I see a Goal can be only set based on Contact Data, so I was thinking in create a ...
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1answer
27 views

Save goals per client in a Data Extension

It is possible create some sql query (or other way) to save each journey goal reached per client in a Data Extension? My hope was the Data Views Journey and Journey Activity but unfortunately the ...
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0answers
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Compare Prospect email in Journey to Core data and record a Goal Conversion

I created a Journey and imported prospects to a DE to be injected into the Journey. I import customer data from our CRM everyday that includes all accounts. My "prospects" are customers that did ...
1
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1answer
209 views

When setting a Journey Builder Goal, what does “population” refer to?

In Journey Builder, when I want to set a goal for a journey, I can choose to target x "% of the population". The "term" population can be rather confusing though. For instance, there is also the ...
3
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0answers
125 views

Journey goal based on non-contact record in journey

We need to create a journey based on case records being created in Salesforce Service Cloud (Salesforce data event) where a certain case status is the trigger for the goal event (Cases are available ...
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1answer
326 views

Leads not 'meeting goal' when converted

I have a Journey that sends new Salesforce Leads emails in a sequence every two days, with the 'goal' being that the Leads will convert to Opportunities. I have about 110 Leads that have entered the ...
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1answer
1k views

Conversion Tracking in SFMC - can't find answers

There are several threads but very few answers to this. Does SFMC provide a simple js code to copy and paste on the landing page or 3rd party system like Tune in order to receive and report on ...
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0answers
28 views

Custom Message on Work.com Goals Page

I want to add custom message using Visualforce on work.com goals page.I looked into documentation of work.com but I don't see anything here. How to do this? I see goal pagelayout under set up but not ...