Questions tagged [gack]

The internal Salesforce error that results in a GACK notification. The corresponding Error ID's can be used by Salesforce to diagnose the issue.

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17 views

Seeing an error when trying to create a new contact record

I'm pretty new to resolving Salesforce issues. Currently in my org, no one is able to create a new contact record. The following error message is thrown. I submitted a case with Salesforce support ...
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1answer
51 views

GACK when trying to use LWC in a Visualforce page

I have been trying to create a new Visualforce page with LWC but I am always getting a GACK, maybe I am messing up with something? I am using Visual Studio Code to implement this, so I have created a ...
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1answer
27 views

Salesforce performance issue receiving “an internal server error has occurred” 933150784 [closed]

I am receiving "an internal server error has occurred" 933150784 when conducting performance testing. This only occurs when the number of users is above 300. No errors if under that amount. Any ideas ...
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0answers
20 views

How are CommunityTemplateDefinition image references made?

I am getting a gack when creating a new community based on my community template so am looking at the template's content to try to see what is wrong. There is an example of such a template in the ...
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1answer
117 views

Need help in rendering lightning flow runtime in visualforce page

I have a flow that has some components that can only run on lightning runtime. I want to make this flow publicly accessible on some webpage. Hence I created a lightning app by going to the developer ...
6
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1answer
247 views

Testing Community “Passwordless Login” using the System.UserManagement Class

I am using the UserManagement class to register and login users with just their Email or Phone Number, which I have managed to get working very nicely... I have now also built a small LWC to allow ...
2
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1answer
69 views

SLEEPY Error on Encryption?

We are in the process of encrypting fields in Production to accomodate PII regulations. This is going well for most fields, but today we encountered an issue with the EmailMessage object. In multiple ...
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0answers
141 views

Formula.recalculateFormulas producing gack

Winter 20 release is in live, so I wanted to use this glorious feature Formula.recalculateFormulas Thus I tried the below block of code: Opportunity opp = new Opportunity(Purchase_Price__c=2000 , ...
3
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2answers
35 views

QueryLocator crashes after casting to Iterable and executing .iterator()

So here is some simple code that does work: Database.QueryLocator ql = Database.getQueryLocator('SELECT Id FROM Account LIMIT 2'); Iterator<SObject> iter = ql.iterator(); Ok. But suppose I ...
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1answer
36 views

GACK - Error ID: 2052121255-69552 (1912390556)

I'm trying to get access to an Incident in my remedyforce console and when I access to every one of them I got with this error.
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0answers
108 views

Gack - Failed to find definition for dependency: proxy-compat/setKey [closed]

I get the following error when I try to click on my personal profile settings in my developer account This page has an error. You might just need to refresh it. First, would you give us some ...
5
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2answers
897 views

SFDX: Setting role for “User User”

The problem is that I cannot set the role for the scratch org user. I get the following error: Unable to Finish Processing Request An error has occurred while processing your request. The ...
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0answers
115 views

Reproducible? Cannot Add Custom Metadata Record to Change Set if it References Id Field?

I have a Custom Metadata Type which contains a field mapping. There are four basic fields which seem relevant to this situation (though you could likely boil it down to just two): Source Object (...
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1answer
66 views

Accessing User records in Sandbox: Error ID: 429448537

This is mostly by way of information only. Some of our user records in Sandbox have an issue that causes the error below: It only affects the viewing of the user's page in the admin area, editing ...
2
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0answers
338 views

createComponent error on first try

I have a Lightning Component that displays a list of links with onClick handlers and an id value that represents a record in Salesforce. <aura:iteration items="{!v.projects}" var="p"> <a ...
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0answers
839 views

An internal server error has occurred Error ID: 99989560-2011 (1597204713)

We have developed a hybrid application using Salesforce MobileSDK 5.3. Salesforce is integral part of the application. Our app do support Salesforce lightning plugins and render components using ...
5
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0answers
339 views

System.UnexpectedException after catching an exception in unit test

I've encountered an odd situation where the presence or absence of a try/catch block results in an unusual system error: System.UnexpectedException: Error processing messages The test case is ...
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0answers
32 views

internal error occurred during resetting password

First of all, I understand that this might not be the correct platform to ask such question, but I am looking for support.So, here I go I am trying to reset password for my developer org. When I ...
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1answer
232 views

External Object general error message on login

When logging into an org as a System Admin, I receive the following error: The text of the error message: "Developer error in file apex://Order__x at line number -1" Stack trace error message: "...
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0answers
358 views

Flow not firing in production gack error

I have been testing some automation in our qa sandbox with success, I moved the process builder flow, and visual flow into production. Essentially a process builder flow calls a flow and gives it two ...
1
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1answer
575 views

Server returned HTTP response code: 500

External third party service is occasionally getting Server returned HTTP response code: 500 when it does a POST to salesforce webservice class, but only occasionally. Most of the times it is working ...
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2answers
451 views

Internal Salesforce bug: “Cannot grant or remove a profile with modify all data, without having the modify all data permission yourself.”

We receive "Cannot grant or remove a profile with modify all data, without having the modify all data permission yourself." exception message when it shouldn't appear. When there are two users, User ...
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0answers
22 views

Gack ID - 434450130 during OAuth access token request

I am getting an Internal Server Error with Gack ID 434450130 and Error ID 1693017628-12663. This only happens for two very specific Salesforce orgs during the OAuth2 process when we hit /services/...
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2answers
528 views

Does @AuraEnabled serialization of List<Map<String, Object>> work?

I have an @AuraEnabled API where the serialization of Map<String, Object> works so was a bit surprised when the serialization of List<Map<String, Object>> didn't generating a gack on ...
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1answer
31 views

Salesforce GACK when uploading Managed Package

This post from nearly three years ago says that Stack Exchanging is a viable option for troubleshooting gacks. Clicking the Upload button on a managed package is throwing the following GACK: Error ID:...
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2answers
146 views

Cannot edit users in Sandbox

I am encountering an issue in my sandbox in which any time I make an edit to a user account, I receive the following error message: Unable to Finish Processing Request An error has occurred while ...
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1answer
104 views

GACK on save when using dynamic picklist of collaborationGroup as design attribute in lightning app builder

I've built a simple lightning component that displays the chatter feed and publisher for a single chatter group. The component has an attribute that allows setting CollaborationGroupId in lightning ...
6
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0answers
1k views

Why does SOQl query for Owner.UserRole.Name on Opportunity cause error in Opportunity Territory Assignment apex class

I've been working on an Apex class to do our Opportunity territory assignments based on the example here. I needed to modify it to support our rules that included checking the User Role on the ...
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1answer
98 views

New Record creation on custom object - An internal server error has occurred - Error ID: 1803087759-275934 (-1232085095)

I am trying to create a new record on a custom object which has record types and save the record. I get the below error An internal server error has occurred An error has occurred while ...
2
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2answers
266 views

lightning:formattedText tag requires API version 41.0 and later

I used lightning tag called lightning:formattedText which requires Api version 41.0 or later. This tag is used in a component whose Api verson is set to 41.0. Am I need to set the Api version of ...
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2answers
47 views

Package Upload Issue

I am trying to create a new version of existing managed package which results in Internal Server Error. I've some new components in package for implementing some new features. Added Lightning ...
7
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3answers
231 views

SOQL order by distance internal server error

I am trying to add an ORDER BY statement in a SOQL query. I am already using the same statement in the WHERE clause of the query, but am getting an error saving it. An unexpected error occurred. ...
1
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1answer
376 views

sfdx force:mdapi:retrieve — UNKNOWN_EXCEPTION, what to do with it?

I am trying to set up SDX following this guide. But I get absolutely non-intuitive and non-friendly error. ERROR: The metadata retrieve operation failed: UNKNOWN_EXCEPTION: An unexpected error ...
2
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1answer
1k views

System.UnexpectedException: Illegal arguments during execution of lightning server side action

I have the simple app which multiplies Decimal number a on Integer number b. The simple app has the following code: <aura:application controller="ReproduceIssueController" > <aura:...
2
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2answers
6k views

Lightning - An internal server error has occurred Error ID: 1544293028-3109 (-1865483868)

While doing the super badge  "Lightning Component Framework Specialist" I get the Internal Server error. here is the code snippet. BoatSearchResults.apxc public with sharing class BoatSearchResults ...
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1answer
180 views

Internal server error when passing Map<Id, SObject> from Lightning to Apex

I am temporarily storing changes to records in a Map by Id in my Lightning component Markup: <aura:component controller="MyController"> <aura:attribute name="changes" type="Map" ...
3
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1answer
303 views

Platform Cache System Error (Random)

A few of the users in the system have hit an interesting error after implementing some functionality around the platform cache. I received the emails as the owner of the files, but I was not able to ...
1
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1answer
676 views

Deploying a trigger that subscribes to a platform event from a managed package

I have a beta managed package installed in a sandbox org. I am able to create triggers in my sandbox org that subscribe to a platform event from that managed package when creating the trigger through ...
2
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1answer
144 views

DML external Id relationship throwing Internal Salesforce.com error in sandboxes with Winter 18 release

I'm facing an issue with one of my batch process when trying to relate records through an external Id. I have a csv file with info about the record to upsert, and a external id of the account that i ...
2
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1answer
548 views

Error calling a custom Rest API in Salesforce

I am facing a weird issue and was wondering if anyone had faced this error. Here are the details: I have written a Custom Rest Service in my Salesforce Sandbox org named CustomAccountService which ...
1
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2answers
3k views

An unexpected error occurred. Please include this ErrorId if you contact support: 76743200-1017657 (1358022652)

Using the below code, I get this error message: An unexpected error occurred. Please include this ErrorId if you contact support: 76743200-1017657 (1358022652) String sql = 'SELECT Id, ...
1
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1answer
430 views

salesforce : Error ID: 1366385420-22703 (1478489697)-> Internal server error 500

I am trying to getting access token from salesforce using below java(Version JDK 7u45) snippet but I am getting this message: Internal server error (Error code : 500) and the Sales force Error ID ...
1
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3answers
14k views

Deployment Issue: An unexpected error occurred. Please include this ErrorId if you contact support: 94477506-8488 (-1165391008)

I am using ANT tool for deploying code into my org and today, when I am trying to deploy the code, it is throwing following exception in about 281 classes: An unexpected error occurred. Please ...
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2answers
1k views

Problem with inner (nested) class in @AuraEnabled method when namespace present

Just moved some Lightning Component code (run via Lightning Out from a Visualforce page) from a non-namespace org where it works fine to a namespace org (where a managed package is created) where it ...
1
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0answers
65 views

Why is salesforce returning internal server error when I try to render a custom dependent picklist in visual force page?

I have a visual force page which overrides the Edit/New pages in salesforce. But when I create a dependent pickList like so: Navigate to Setup> Customize > Accounts > Fields Scroll down to "Contact ...
12
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2answers
1k views

Confirmation that (inner) classes are still not fully supported in @AuraEnabled methods?

When writing a controller for a Lightning Component, it is convenient to add the data transfer object classes as inner classes of the controller. This works fine for sending data to the client but I ...
3
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1answer
1k views

Why am I getting this error on a test class?

How can I tell what error I have? System.UnexpectedException: Internal Salesforce Error: 224634669-218106 (-854602049) (-854602049) Stack Trace: External entry point Class.CandidatesTabsTest....
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2answers
4k views

Internal Server Error - What Now?

I got this error message: An internal server error has occurred An error has occurred while processing your request. The salesforce.com support team has been notified of the problem. If you ...
3
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1answer
386 views

Salesforce Internal Server - What's in a GACK?

Background I have been working with Salesforce Support for several weeks now trying to get them to escalate an internal server error with GACK 2134764861-123797 (1611479512) (1611479512). After a ...
2
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1answer
232 views

Lightning Internal Server Error Caused By Changing Return Type

I've got an Apex controller method that returns a List<ReportLine> where ReportLine is a pretty simple custom class. public class ReportLine { @auraEnabled public String Name {get; set;}...