Questions tagged [ftp]

FTP Stands for file transfer protocol

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18 views

Marketing Cloud - Does Corporate License include FTP and SFTP?

as in the question I wonder whether MC Corporate License include FTP and SFTP? From this link is not very clear. Is there an official comparison page between the different licences? Thanks
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92 views

Error in File Transfer Activity says -"File not found matching the pattern" even though file is available

I have setup an automation in Automation studio. The 1st activity is : Data Extract 2nd activity is File Transfer After i run this File Transfer Activity I get an error like this : But in FTP the ...
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2answers
47 views

Include The journey name in Data extract file

I'm working on a data extraction. I implemented it with a file transfer to my FTP, it's for "Sent" journey feedbacks. My customer would like to have the "journey name" in the ...
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1answer
121 views

Unable to create File Locations in SFMC

The documentation for Create a File Transfer Location (https://help.salesforce.com/articleView?id=sf.mc_overview_create_file_transfer_location.htm&type=5) says to navigate to: Click Setup. Under ...
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1answer
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"Exclude FTP Users From Password Expiration" : Yes Does this setting changes occur for that Business Unit or it is a global level?

"Exclude FTP Users From Password Expiration" : Yes Does this setting changes occur for that Business Unit or it is a global level? Is it limited to that Business unit only?
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35 views

Implement IBM Sterling Connect:Direct in Marketing Cloud

I was wondering if is possible to implement IBM Sterling within Marketing Cloud, is any way to integrate any IBM Sterling conector in ours Marketing Cloud servers? Thanks
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1answer
214 views

Enable user access to a specific folder within Marketing Cloud FTP

We would like to a create a new MC FTP User who will have permissions (read and write) only for a specific folder within our MC FTP. Is this can be achieved? We haven't found anything related in the ...
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1answer
406 views

File not triggering automation, but then exact same file when manually dropped does trigger automation? (Automation Studio, Marketing Cloud)

I set up an automation that is triggered by a filedrop. When the file is dropped, it should be imported into a data extension. Also, when the automation runs, it kicks off a journey. I've tested it ...
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85 views

Create File Location using API

I want to create a File location inside Salesforce Marketing Cloud using API. I am not able to find any API to create File location. Does SFMC provide an API to create a File location using SOAP or ...
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1answer
119 views

Create A FileTransferActivity via SOAP API

I'm trying to create a FileTransferActivity using the SOAP API. According to the docs, it should be possible to both create and perform a FileTransferActivity, but no examples are given. This is what ...
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1answer
177 views

Retreive file present in ftp from cloud page

I want to know if there is any script/function where I can retrieve a csv file present in FTP from a cloud page. Firstly the file is already present in FTP location, so some users don't have access to ...
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2answers
218 views

Marketing Cloud FTP --> Automatic Delete Functionality

Is there a way to setup a rule so that your Marketing Cloud FTP will delete a file older than a certain date?
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95 views

Questions regarding concurrent connections limit to MC SFTP

We've noticed there is a limitation of 10 concurrent connections to MC SFTP according to the following doc: https://help.salesforce.com/articleView?id=mc_es_enhanced_ftp_guide.htm&type=5 We would ...
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1answer
61 views

FTP authentification access via rest API

A third company provide me with an ftp host username, passwd and port to access some data. If I enter to the ftp via web browser I can access just putting user and passwd. If I try to enter via rest ...
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48 views

Automation that will start as soon as file get drop on client FTP [duplicate]

I am trying to create File drop automation when the file will get drop on client FTP and automation will import that data into Data Extension. As of now client FTP credential is yet to come, so I ...
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1answer
44 views

Data View Counts not Matching FTP upload counts

So I am exporting data views using the automation studio for each of the data view objects (open, click etc.) to FTP then from there our backend guy takes these csv files and inserts them into another ...
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1answer
142 views

Export a data extention to FTP using automation?

I searched around for this and found a thread Using Automation Studio to Export a Data Extension But it did not really answer my question. I have a data extension that is created and an automation ...
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1answer
581 views

what is marketingcloudops.com?

With the SFTP changes coming soon, I realized that with our customers some of them have the ftp as S1: ftp://ftp1.exacttarget.com and others as marketingcloudops.com I was looking at the Marketing ...
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1answer
557 views

file trigger automation filepart error

I first set up an import definition where the file naming pattern matches exactly a csv placed on our FTP. The definition runs and data is imported exactly how i want it into a data extension. Once i ...
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1answer
283 views

File transfer activity to transfer file to custom FTP folder

In the FTP of marketing cloud we have three folders Import ,Export and Triggered automation . Just wondering if it is possible to create new folders in FTP and transfer file to those folders through ...
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1answer
253 views

Adding new users/accounts for SFMC SFTP

According to the latest release notes we can now add up to three FTP users per MID: This release allows you to add up to three FTP accounts per MID. Create or delete these users in the Setup ...
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3answers
1k views

Automating File Move from Marketing Cloud SFTP Import to Export Folder

Attempting to automate moving a report from Marketing Cloud's Import Folder to the Export folder, or from the Reports folder to the Export folder, and encrypt it. However, I don't show that the file ...
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180 views

External FTP File Transfer Activity Error in Automation Studio - Can't Change

I'm trying to gather the errored emails in a triggered send. My question is the same as this one: Triggered Send Errors - access subscribers for failed send? However, when I attempt pull the errors, ...
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2answers
665 views

Problem with CSV file format from Marketing Cloud SFTP

I don't know if someone will be able to solve my problem but let's try it anyway. Here is my situation : I have an automation that contains a filter activity (step 1), a data extract activity (...
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1answer
884 views

How to set SFMC FTP password to not expire?

I would like to set my Marketing Cloud Enhanced FTP password to not expire (or at least make the password not expire for longer than 3 months). Is there documentation on this that I'm missing?
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1answer
287 views

Export file from FTP with API

Does anyone know whether there is a way to connect with SFMC enhanced FTP with API, and export a certain file? It seems like a simple solution, but I am not getting anywhere with the documentation.
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1answer
568 views

How to Prevent Automation from Skipping

I have an file drop automation set up to import files dropped in a specific folder on the FTP. These files are very large and take a while to import so I have enabled queuing on the automation. The ...
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1answer
1k views

Marketing Cloud FTP sub folder management

Can we configure the path of file drop and file import activity like /import/subfolder? If no, is there any way to create a file transfer activity to pick the file dropped in the root of import folder ...
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102 views

automation FTP file location

I'm trying to create an automation to fetch a CSV from the FTP and populate a Data Extension. After the File Drop and setting up the Path from the FTP import folder to the correct file name I use the ...
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1answer
267 views

Marketing Cloud sFTP to vendor issue

We are trying to use Marketing Cloud to drop a file onto a vendors sFTP site. We have username and password etc and can make the connection from home, Starbucks or any network except where we work. ...
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132 views

Can I export attachments using Command Line Dataloader and use ANT to get it to FTP site/Google drive

Background: I want to run an after update opportunity trigger that would fetch all the opportunity records as well as attachments and then transfer it to a third party-website. In order to do that, I ...
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1answer
71 views

Create an automation to fetch data from FTP and create a DE that updates every day

I want to create an automation that pulls the data from the FTP to salesforce and creates a data extension that gets updated every day. The problem is that the folder where the data is located is ...
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2answers
81 views

How to send Salesforce data to some Cloud storage site (Alternate to FTP) [closed]

I know I cannot send data to FTP via apex code. But is there a way I could send Salesforce data and attachments to dropbox or any other such site via apex code. Thanks
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1answer
470 views

Bulk re-activating users in Marketing Cloud

Is there any way to bulk re-subscribe users in Marketing Cloud? I currently have lots of users who are held, undeliverable or bounced in their _listsubscribers status but whose email addresses have ...
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452 views

Salesforce Marketing Cloud FTP bandwidth

Does Salesforce Marketing Cloud place a low bandwidth limit on their FTP server? I'm in the Sydney region and when I try to upload a file to Salesforce Marketing Cloud's FTP site: ftp://ftp.s6....
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613 views

SFMC public key missing `encrypt` flags?

The ExactTarget SFMC Public Key referred to in their FTP instruction guide points to a key that doesn't seem to be set up properly for encryption of FTP files. $ curl https://members.exacttarget.com/...
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1answer
638 views

Import a file from Reports folder in the SFTP

I want to implement a process in which, once the Report is exported to the SFTP /Reports folder, it will be imported to a Data Extension. How can I move the file to another folder in order to be able ...
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1answer
514 views

How to access Report FTP Folder in Automation Studio?

I saved a Account Send Summary report from "Analytics Builder" > "Reports" to FTP using the option "FTP Result". I can only choose the option "ExactTarget Enhanced FTP". How I am supposed now to ...
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2answers
3k views

FTP and File location

I am a bit confused on how File Location(for Enhanced FTP) works in Marketing cloud. My understanding is: 1) We have 1 space provided for our Marketing cloud instance(account) and we call it as ...
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1answer
849 views

Data extract to SFTP subfolder

I'm trying to export a file to an external SFTP but there is no parameter to select a subfolder on the SFTP. there is no options either in the file location or in the data extract activity. it seems ...
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2answers
1k views

Create extra user Marketing Cloud FTP

Is it possible to add an extra FTP user to your Marketing Cloud instance? I can't find this option within administration. We want to have multiple users due to security reasons. Best regards, ...
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1answer
686 views

Can we export data extension records daily and upload on a 3rd party SFTP?

Can we export data extension records daily and upload on a 3rd party SFTP? I understand that file can be uploaded to marketing cloud FTP BUT in this case, file needs to be provided to 3rd party and ...
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2answers
856 views

Salesforce Marketing Cloud ability to drop files to different child BU's FTP

I have 2 ftp Root BU and NL BU In root BU ,i have automation where i get main data . I work on the data , and then segment NL data . I need to drop the NL data to NL's BU FTP Question: 1. Is ...
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1answer
2k views

Automation Studio File Drop source from external FTP

Setting up an automation to occur on file drop but it appears the only options for directory choice are in the import folder or the legacy triggered automations folder. The file that I'm dropping ...
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1answer
516 views

Managing FTPs for multiple business units

I've run into an issue with the amount of licenses I have available to use in out ETL generator (Dell Boomi). Using this to push data into a 5 different business units and file dropping to the ...
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1answer
920 views

External SFTP Location

I'm trying to move file from marketing cloud enhanced SFTP to an external FTP. The process is as follow : 1- Extract data from a data extension 2- Zip the file extracted using "zip" data extract 3- ...
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0answers
47 views

Import Activity locking file before import starts

I have created an automation that has an Import Activity from my SFTP. What we have noticed is that the automation seems to have been writing over the file prior to the automation running (it's set to ...
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1answer
853 views

Import Automation for Mobile Studio [Solved]

I'm creating an automation to import people from a CSV list into a MobileConnect Contact List. I've created the Import Definition. After i dragged "Import Mobile Contacts" to "Step 1", i got empty SMS ...
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1answer
760 views

Import Automation for Mobile Studio - 'File Not Found' error

I'm running a file-drop triggered automation to import people from a CSV list into a MobileConnect Contact List. I've created the Import Definition - very simple, just 3 fields (contact key, mobile no ...
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1answer
751 views

Download Marketing Cloud's Report data

I'm new at SalesForce and probably don't know enough yet to tell if this is possible or complete nonsense. I was wondering if I can extract data from a Campaign Tracking Report without the need of ...