Questions tagged [fsl]

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9 views

Test Class Method issue with Dispatcher Console Bulk Custom Action

I have created a Assigned Custom Action on Dispatcher Console. Follwing is my code. global class AssignServiceAppointmentsGFS implements FSL.CustomGanttServiceAppointmentAction { global String ...
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13 views

How can I change the default value for the 'assigned to' a speicifc value in the ' Queue'?

The default value of the 'Assign to' should be a particular 'x' value in the Queue. In this way the user will no longer have to click the down arrow next to 'Assign to' -> Select Queues -> ...
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1answer
76 views

FSL : Not able to Search Product field in Quick action from flow

BackGround I am facing a weird issue related to quick action and flow, I have created FSL Mobile flow, and inside the flow, I am using quick action, which is creating Work Order Line Record, in Quick ...
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1answer
38 views

Errors I get when I use sfdx to install Field Service Lightning in a scratch org

I've followed the guidance from this answer — using this in my project-scratch-def.json: { "features": ["FieldService:1"], "settings": { "...
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1answer
30 views

Flows: File Upload component, associating with multiple Ids

We have a flow to be used in a Field Service Mobile App where we have a screen with file upload component. To associate the files with, we are providing {!Id} of the Service Appointment, under '...
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4 views

Get information about Service Reports from pending queue

I have a problem I've been struggling with for too long enough, hope you can help me. I have a Mobile Flow in FSM app to update Service Appointment status, however there is a validation, that it can ...
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1answer
65 views

Lightning Out/Appointment Scheduling CORB issue

I have an FSL scheduling flow that is on a public community page, and am trying to expose it on an external site via lightning out (https://help.salesforce.com/articleView?id=ls_expose_flow_on_website....
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30 views

“View Service Appointment” Button in Salesforce Community

I have a community user, who have "Customer Community Plus" License and have Community Dispatcher Permission and License. If he is scheduling work order from community through Candidates ...
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49 views

Navigation related to FSL Mobile App Screen Flow

I have a Question object which has in which there are two fields, Question and Answer(Picklist). I want to make a flow which takes all the question records and update the answer in them. But i don't ...
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300 views

Travel Times are not always calculated Field service lightning

I've configured Field service lightning settings to calculate the travel times on dispatcher console of Field service lightning. It is calculating for some Service appointments but not for others even ...
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70 views

Mobile Flow in FSL

I have created a Flow & Flow type is Field Service Mobile Flow. Which is having in action to update service appointment status and I have also created App Extention in Field Service Mobile Setting ...
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30 views

FSL Book Appointment does not update Scheduled Start and End Dates

While trying to book appointment from Chatter Feed on work order, on choosing the slot the Arrival Window Start and End Dates get updated with the slot values. How is the scheduled start and end date ...