Questions tagged [fsl]

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11 views

Cant able to add List view button on Service Appointment FSL object

I have a system admin profile, I want to add a list view button on the Service Appointment Field Service object but there is no way I can add that created button
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24 views

Custom label or translation in custom action in field service dispatcher console

is possible to translate or use custom labels in "Custom actions" of the Field Service Dispatcher Console UI? There is a workaround to avoid the unique single language? The field is ...
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1answer
20 views

Page layout displaying fields that are not available in object

I using FSL for our project. On the Shift object page layout, I can see two extra fields: Territory Start Time (GMT) and Territory End Time (GMT). See the image below: However, when I go to the Setup-...
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29 views

Salesforce FSL Cancel service api

we are implementing Self Service to book and Reschedule, Cancel appointment. we are able to book appointment using the FSL API am looking some help on Cancelling an booked appointment. Any pointer? ...
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25 views

FSL Attempt to de-reference a null object in package

I'm working with FSL and trying to get the availabilities of my services ressources using apex. I'm using the code below // GENERATE the graded time slots for the service appointment FSL....
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24 views

fsl.query.executeSoqlQuery is not returing parent record fields in Mobile Extension Toolkit FSL mobile app

I am trying to get the Asset and Account name from the WorkOrder record for which I am using the fsl.query.executeSoqlQuery(). But the Account and Asset name is not returned in the response. But, ...
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47 views

Flow picklist values always required in FSL mobile app

I have a flow which has a component that is a picklist. I have made it as not required. This is an Field Service Mobile Flow and not the regular flow - https://help.salesforce.com/articleView?id=sf....
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1answer
91 views

Can you retrieve travel time for a Service Appointment in Apex?

Apologies, this is a hard one to present any code for, since I don't know where to start and the Salesforce documentation does not appear to give any kind of answer to this. When a ServiceAppointment ...
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65 views

FSL Trigger Exceeding Apex CPU Time Limit

I am attempting to integrate Salesforce using some middleware.  What the integration does it take an Excel sheet, and from that sheet create a Work Order, Service Appointment and Assigned Resource ...
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1answer
161 views

Adding an FSL flow based quick Action on FSL Mobile App

I have quick action on Work Order Object. This quick action is a type of Field Service Mobile Flow - https://help.salesforce.com/articleView?id=sf.mfs_flow_build.htm&type=5 I have added it to the ...
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80 views

Mobile Extension Toolkit doesn't show anything in FSL mobile app

I have created the Mobile Extension Toolkit. I have below a simple index.html file which is a direct root in zip file. Hello World!! ​document....
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62 views

retrieve Field Service Mobile Setting metadata from an Org

I am trying to retrieve Field Service Mobile Setting metadata from an Org to add it in the Source control. However, I don't get any results back when I use: SFDX retrieve sfdx force:source:retrieve --...
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119 views

FSL Service Appointment Date/Time fields are displaying in Current User Timezone instead of associated Service Territory timezone

Problem: FSL Service Appointment Date/Time fields are displaying in Current User Timezone instead of associated Service Territory timezone. Due Date, Earliest Start Permitted, Scheduled Start, ...
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97 views

In Apex, check if coordinate is in polygon without using Field Service API

I use FSL.PolygonUtils from Field service package, to check if a latitude/longitude is within a service territory. I want to separate my territories with record types. The problem is that API doesn't ...
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1answer
151 views

Field Service Lightning Data Sync Issue

Please help me out. I am getting this error(mentioned in image below) on Field Service Lightning Mobile App. What could be the reason?
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121 views

FSL: Unable to retrieve slots using GetABSlots (AppointmentBookingService)

I'm trying to use the getABSlots method of the AppointmentBookingService class, after setting up the "complex work" of service appointments in our field service settings. This is how our ...
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9 views

How to reassign a existing Service Appointment to a different Parent Work Order?

How do I reassign a Service Appointment to a different Work Order in Field Service Lightning?
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44 views

How to make visible Candidate action to a permission set?

FSL Resource Permission allows the following - See the Work orders and see the CANDIDATES action and assign / Schedule the Service Appointment to Self at an appropriate and free period using the ...
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75 views

Test Class Method issue with Dispatcher Console Bulk Custom Action

I have created a Assigned Custom Action on Dispatcher Console. Follwing is my code. global class AssignServiceAppointmentsGFS implements FSL.CustomGanttServiceAppointmentAction { global String ...
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17 views

How can I change the default value for the 'assigned to' a speicifc value in the ' Queue'?

The default value of the 'Assign to' should be a particular 'x' value in the Queue. In this way the user will no longer have to click the down arrow next to 'Assign to' -> Select Queues -> ...
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1answer
302 views

FSL : Not able to Search Product field in Quick action from flow

BackGround I am facing a weird issue related to quick action and flow, I have created FSL Mobile flow, and inside the flow, I am using quick action, which is creating Work Order Line Record, in Quick ...
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1answer
106 views

Errors I get when I use sfdx to install Field Service Lightning in a scratch org

I've followed the guidance from this answer — using this in my project-scratch-def.json: { "features": ["FieldService:1"], "settings": { "...
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1answer
131 views

Flows: File Upload component, associating with multiple Ids

We have a flow to be used in a Field Service Mobile App where we have a screen with file upload component. To associate the files with, we are providing {!Id} of the Service Appointment, under '...
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6 views

Get information about Service Reports from pending queue

I have a problem I've been struggling with for too long enough, hope you can help me. I have a Mobile Flow in FSM app to update Service Appointment status, however there is a validation, that it can ...
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1answer
156 views

Lightning Out/Appointment Scheduling CORB issue

I have an FSL scheduling flow that is on a public community page, and am trying to expose it on an external site via lightning out (https://help.salesforce.com/articleView?id=ls_expose_flow_on_website....