Questions tagged [forgot-your-password]

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3
votes
2answers
2k views

Site.forgotpassword Portal sites not sending email

Could you please provide any suggestions on this? The method Site.forgotPassword(username) (of system defined class - Site) not resetting the password and not triggering email to user but verified ...
0
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0answers
91 views

possible work around for Require a minimum 1 day password lifetime?

I'm faced with a challenge to get a user to reset their password. I have a Post Copy script that updates the users email address, profile id and then sets the users password to a random string. This ...
1
vote
0answers
55 views

Forgot Password Interstitial Page [duplicate]

I am facing the following problem, which may be a result of my misunderstanding of the whole concept. Let my try to explain. We use one community. The community users have in their profile the flag ...
0
votes
1answer
2k views

Reset password for user without security question and answer

On the documentation it mentions the following: NOTE If the user hasn’t set a security question, or doesn’t answer the security question correctly, the password isn’t reset. What is the best way to ...
0
votes
1answer
185 views

Site.forgotPassword() Failing In Test Class - Code Coverage Not Reached

I am trying to successfully run Site.forgotPassword() in a test class, but the method is returning False when used in my test class. I have tried using real Users (as demonstrated in the code below), ...
6
votes
4answers
7k views

Salesforce password reset link expires immediately upon request

I'm running in this issue for two separate accounts: I would use the "Forgot your password?" link on login.salesforce.com to request a password reset link to be sent to my email. However, every ...
0
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0answers
19 views

Can we move developer forum points from one org to another?

Unfortunately i am not able to login to my old developer org and also can't reset my password. Tried sending email to trailhead@salesforce.com, but its saying this address is added to no reply email. ...
2
votes
3answers
3k views

How to reset password of salesforce dev account if I don't remember security questions

I forgot my password of salesforce dev account and don't remember my security question. Suggested solution for this is to create a support ticket for this and salesforce support ppl will reset my ...
0
votes
2answers
181 views

Can't get to Forgot Password page in Lightning Community

I am trying to get to the Forgot Password page in my Lightning Community because it currently has a typo on it. When I am in Builder & try to go to the page, it just hangs and never brings up the ...
6
votes
1answer
3k views

Community Password Reset link expiring when using forgotPassword() method but not if using Reset Password button on the User record

When a Community User forgets their Password and uses the Forgot Your Password link and inputs their username they are sent a Password Reset Link via email. If the customers email goes through a link ...
0
votes
0answers
711 views

User has to reset password each time

I have a user who is not able to login on Salesforce. His password has been reset, he was able to login but after he logs out he cannot relogin again. The user has to reset his password each time to ...
0
votes
1answer
80 views

Forgot my personal Developer Account password and security question

I forgot my personal Developer Account password and security question. But it is still tied to my email Id and I'm getting links when I click on reset password but Then I forgot the answer for my ...
0
votes
1answer
157 views

Action no longer being found within lightning component [closed]

I'm working in salesforce communities right now and making some edits to components. Specifically the forgot password component. I haven't touched the controller or helper, just adding some wording ...
2
votes
1answer
42 views

How can I check whether my community password has been reset within last 24 hours

As we cannot reset the forgot password within 24 hours of last password change in salesforce , is there a way that we can check whether the password has been changed within the last 24 hours and show ...
0
votes
0answers
650 views

Forgot password not working

I am trying to make use of the forgot password functionality in my community(aloha template). I am not sure what is going wrong. This is my component: <!-- add implements="forceCommunity:...
0
votes
0answers
829 views

Site.forgotPassword not working for community users

I have a problem involving two community portals and resetting user passwords across the communities. The main portal is a customer community portal for external organization users. The second ...
3
votes
1answer
375 views

Forgot Salesforce developer edition security answer

May I know how I can reset password without security question answer ? I forgot both password and security answer. Any help will be appreciated.
0
votes
1answer
402 views

I forgot my admin password

I forgot the way I spelled the answer to my first security question, and keep getting blocked (now for 24 hours!) since I was forced to change my password this morning. Can I authenticate some other ...
1
vote
0answers
144 views

Cannot go to other pages after open ForgotPassword link

In our community we have "Reset your password" page which simply run the following code: Site.forgotPassword(username); Then user receives an email with a link: https://XXX.XXX.force.com/XXX/secur/...
1
vote
1answer
45 views

Password glitches

I swear this is not just my imagination. This has happened to me a few times in the past few weeks. I attended a instructor-led course at Salesforce HQ and we were provided with a trial account that ...
21
votes
2answers
2k views

Reset password flow for Communities is destructive?

In most SaaS password reset flows, the actual reset of the password does not occur until the user clicks on a link received via email. This link prompts the user to enter a new password. (Salesforce, ...
1
vote
1answer
643 views

Forgot my Username feature - community users can't remember their username [closed]

Has anyone built a feature to retrieve a user's username? There is a Forgot my Password but you have to provide your username. In our partner community we've had to get creative with the usernames ...
0
votes
0answers
64 views

Trouble logging into salesforce

I have reset my password recently,and I am not able to login with the changed password and it shows "invalid user name and password".If try using "forget password" method,I am receiving a mail saying ...
2
votes
1answer
600 views

How to send custom email template while resetting the password?

I have a requirement. Once the "Reset Password" button is clicked on the user detail page, i would like to send custom email notifying that the password reset has been completed. Please let me know ...
1
vote
1answer
297 views

Password Policies : Salesforce Commnunites

I am developing a custom Salesforce Community, where in I have developed a custom Password Confirmation page. The current functionality is working fine. I just need to compare the old password while ...
3
votes
1answer
443 views

Using SOQL, how can I tell which Users are currently locked out?

The title basically asks the question - using SOQL, how can I tell which of my Users are current locked out because they forgot or fat-fingered their password too many times? Using this basic ...
1
vote
2answers
2k views

Account unlock and/or password reset on Developer Accounts

How do we get a Developer Account Unlocked first and then get a Password Reset?
8
votes
1answer
3k views

Custom Communities Login Page With Forgotten Password Reset

I have a custom login page for a community setup. The site is configured to direct to the login page and does just fine. The problem is when a user forgets their password and tries to reset it. It ...
7
votes
1answer
4k views

Communities forgot password emails?

This is more of a question for everyone but I have two clients running communities and both are having issues where the forgot password email is just not sending anything? I checked the template ...
3
votes
0answers
531 views

Mulilingual portal reset password notification email

I implemented the logic to reset a partner portal user password from a visualforce page. The form successfully resets the partner user's password and sends an email using this code in the ...