Last call to make your voice heard! Our 2022 Developer Survey closes in less than a week. Take survey.

Questions tagged [external-services]

The tag has no usage guidance.

Filter by
Sorted by
Tagged with
0 votes
0 answers
28 views

Callout failed for invocable action in flow [closed]

I am trying to send an API request to the external service using flow in salesforce but when I debug my flow it returns the below error Error Occurred: Callout failed for invocable action testing3....
user avatar
0 votes
1 answer
35 views

Import Mulesoft APIs with External Services - 301 Moved Permanently Response

I have been following the instructions provided in the official salesforce developer docs here regarding importing mulesoft apis using sfdc external services for use in a flow. I have followed the ...
user avatar
1 vote
1 answer
24 views

sprinkledata: How to connect using Salesforce connector

This might be very specific to tool sprinkledata. But I have tried everything. Only these data needs to be filled in and I tried everything. On Server Location* : I tried Instance Name, test, whole ...
user avatar
-2 votes
1 answer
26 views

Add two values that return from API

I'm going to be calling a REST endpoint to return back data for two datapoints into a lightning component in SF. This is only needed from a UI standpoint visually on the lightning component. This may ...
user avatar
0 votes
1 answer
77 views

Callout using External Services: Error 401: Unauthorized

The scenario is that want to send a simple JSON-message to a URI without any authentication. I want to achieve this without using code, so I am trying to use a combination of named credentials, ...
user avatar
4 votes
0 answers
51 views

Merging fields into Named Credentials for use with External Services and Flow

I have an external REST API with an OpenAPI definition that I'd like to call from Salesforce via External Services + Flow. The external REST service needs a lot of extra stuff in the header for ...
user avatar
0 votes
0 answers
32 views

Why is Salesforce Posting Null Values in External Service?

I am currently facing an issue with setting up an External Service connecting to a student information system called Classe365 and posting via a Flow. I have created the Named Credentials and the ...
user avatar
1 vote
0 answers
128 views

External Services : Unable to map response Error

I'm working on a flow that can search confluence using external services. I can search successfully via postman. I am able to hit confluence via external services and obtain data but the flow throws ...
user avatar
  • 4,203
0 votes
1 answer
224 views

How to Import lodash into org?

I'm new to lwc and I'm trying to import an external library - lodash. I tried some ways and none of them worked for me. I'm probably doing something wrong I didn't find any good tutorial that shows ...
user avatar
0 votes
0 answers
12 views

How do I display array data from an external service in a tabular format in a screen flow?

My business has a desire to display data internally from one of our databases to staff but does not wish to store it as records in salesforce. Furthermore, we want to display this data in a table. How ...
user avatar
0 votes
1 answer
21 views

Declarative External Services 400 Error Possibly Because of Array of Text Inputs - How To Define

I have previously created many declarative External Services which work with Flow. Getting 400 UnknownOperationException error with this. Callout is working fine in Postman which is listed here: {&...
user avatar
  • 1,436
1 vote
1 answer
91 views

What is the maximum size of files/attachment in salesforce that can be created by external systems

What is the maximum size of files/attachment can be created under an object record in salesforce by an external system? As per documentation its 2 GB for files and 25 MB for attachments. https://help....
user avatar
1 vote
1 answer
245 views

Using JWT As authentication Protocol in Named Credentials for External Service

As a part of my project work, I need to connect to Azure Logic App via External Service in Salesforce. I know the prerequisite is to create Named Credentials first. I have chosen following in setting ...
user avatar
0 votes
0 answers
22 views

External Services wont work in one org

I have multiple salesforce orgs, when I try to install an unmanaged package I created, I get an error that says S4Api: No compatible media type found in the operation produces directive: application/...
user avatar
0 votes
0 answers
95 views

Previously Working Flow Suddenly Stopped Working

I have a Lightning Component flow that used a very simple external service. It uses basic auth and calls a web service. This was working fine until today when it suddenly stopped working. The web ...
user avatar
  • 111
1 vote
1 answer
269 views

External Services - Array as parameter, unable to set the input to the Action on a Flow

I'm using external services to do a Callout and my input parameter is an array. I'm having trouble passing a collection variable as an input to the Action on a Flow. I imported the following Service ...
user avatar
0 votes
0 answers
15 views

Is it possible to get the URL of the external system from which a user has modified a record in Salesforce? [duplicate]

I'd like to know if is it possible to get the URL of an external system from which a user has modified a record. For example, if a user gets connected to WorkBench (or SalesLoft, or another one) and ...
user avatar
0 votes
0 answers
37 views

External Service is encoding @ symbol when making callout - how to get around this?

I am running into an issue with an external service that involved sending an email address in the callout URI. The API I am calling is this one: https://developer.everest.validity.com/#bc0f96ba-bf72-...
user avatar
  • 733
2 votes
1 answer
48 views

JSON Deserializing List Issue

We have been receiving JSON updates from one of our third parties for updates on deliveries, and they bulkify them in batches of up to 100 updates (example below). { "item": [ { &...
user avatar
0 votes
1 answer
449 views

How Do You Get an Empty Response Body Using Declarative External Services

Note: This is for declarative External Services. We are not writing Apex but using the UI and Salesforce generates the Apex classes. I need to include this until the name of this is changed by SFDC ...
user avatar
  • 1,436
2 votes
1 answer
88 views

External Service call in a Visual Flow from Guest User

I have created a Visual Flow in Salesforce that performs an action that calls a configured External Service. The flow correctly works in the debug mode (I am logged as system admin). On the other hand,...
user avatar
  • 21
0 votes
1 answer
317 views

External Service - Parsing XML/JSON

I am trying to implement an integration with a third-party system to Insert Products into Salesforce. I have created the External Service, consumed the schema, and was also able to make a call to the ...
user avatar
0 votes
0 answers
32 views

Techniques for managing integration that uses data from two objects which can be updated independently or together

We have an integration that pushes name, title, manager, and a few other fields from our HR system (a managed package on force.com) to a custom c# endpoint that updates active directory. Name and ...
user avatar
  • 4,203
0 votes
0 answers
59 views

How does Salesforce "external services" manage CORS?

I start by testing calling a REST API from Postman : this works. I then set up a Salesforce "External Service" and call the same service from a Flow : this works. Then I create a LWC ...
user avatar
4 votes
1 answer
194 views

UTF-8 characters garbled when using Flow External Services POST

Overview Working on a simple integration using "external services" to POST to a custom endpoint. Discovered that all UTF-8 characters, including many common currency symbols, are coming ...
user avatar
  • 4,203
0 votes
0 answers
30 views

Pulling the recipient scores from an external API using automation just before sending in SFMC?

I am considering pulling an audience in Marketing Cloud in real-time from an external (REST) API, directly before a send-out. I know that this is technically possible to pull out using a script ...
user avatar
2 votes
0 answers
378 views

Help setting up Marketing Cloud REST API as an External Service in Salesforce

I'm want to use External Services in salesforce to call the Marketing Cloud REST API in a flow. I've done some digging on this and think the steps to do this are: Setup an Auth Provider Setup and ...
user avatar
  • 733
1 vote
0 answers
68 views

Does Declarative Amazon Signatue Version 4 Named Credential Work At All With External Services and Flow

Can anyone confirm if they have EVER used declarative AWS Signature Version 4 as a Named Credential with External Services and Flow in Salesforce for ANY reason? Not Apex Classes to set these. A ...
user avatar
  • 1,436
1 vote
1 answer
647 views

Callout from a flow - dealing with platform batching

I'm trying to move my apex triggers over to flows and I've got an issue - I've got a trigger that is making one callout per multiple updates depending on various conditions. This is easy to do in a ...
user avatar
  • 888
0 votes
1 answer
96 views

Verify Domain with external Service

I am refering to this article https://help.salesforce.com/articleView?id=domain_mgmt_verify_external.htm&type=5 to verify google external services with my community. But I dont see the verify ...
user avatar
0 votes
1 answer
281 views

Making a callout To Marketing cloud from Service Cloud External Services

I have been trying to invoke Marketing Cloud Transactional API from Salesforce Service cloud. I saw there is a Marketing Cloud Open API Spec for Transactional Messaging: https://sforce.co/2GuuYMn and ...
user avatar
  • 183
1 vote
1 answer
254 views

The External Change Data Capture doesn't work with an error!

I'm using OData v4.0 and the External Object is set in Salesforce, which is connected with Heroku Connect. However, the Change Data Capture feature does not work, and the following error occurs. &...
user avatar
0 votes
1 answer
179 views

External Services - Child object in response appears to be blank in Flow but is populated in Postman

I am testing External Services against the screensteps api and am successfully authenticating and returning data to the flow. One of the nested parameters in the response appears blank to the flow, ...
user avatar
  • 4,203
0 votes
1 answer
576 views

Integration with external REST Service that requires an access token

I'm attempting to integrate with a third party external service, and I can't find the right mechanism to use for authentication. The third party requires a callout to a REST endpoint with a username ...
user avatar
0 votes
1 answer
169 views

Determining which response code was received by External Service

I have a simple external service definition that can return a 202 or a 401. I cannot figure out how to tell which response code is returned. The endpoint is an azure HTTP endpoint on microsoft ...
user avatar
  • 4,203
0 votes
0 answers
364 views

External Services Flow returning null

I've created a flow to utilize an External Service, however, the flow appears to be returning a null object response despite the 200 status code. In addition, the flow doesn't seem to allow me to view ...
user avatar
  • 1
0 votes
1 answer
131 views

External Services - OpenAPI definition

Good Morning, I am using Salesforce Enhanced External Services and have hit an issue with how Salesforce is interpreting the OpenAPI (Swagger File) One of the parameters in the swagger file is a ...
user avatar
  • 291
1 vote
1 answer
163 views

External Service error Map data type isn't supported.: Schema [closed]

I am trying to add fixer.io currency convert as an External Service. When I am pasting the Service Schema Complete JSON I get the following error Map data type isn't supported.: Schema What is ...
user avatar
  • 4,859
2 votes
1 answer
292 views

Flow HTTP Request Using External Services - Data Not Coming Back From Endpoint. Troubleshoot?

I'm trying to play with External Site Settings-based HTTP callouts from Flow as seen in last Friday's Spring '20 release webinar for admins ("External Site Settings" explanation & demo starts at ...
user avatar
  • 1,129
0 votes
1 answer
354 views

External Services, Named Credentials, and Google Identity Aware Proxy (IAP)

I have a Swagger/OpenAPI API running on Google App Engine behind Google's Identity Aware Proxy. I can hit the URLs directly, which causes a normal authentication flow and authenticates me using my ...
user avatar
8 votes
0 answers
314 views

Salesforce External Service - Capturing Request and Response

We are doing POC to use external services for integrating with external systems. It works well.With spring 20 as per preview release notes enhanced external service is going GA. Question: Is ...
user avatar
  • 7,543
1 vote
0 answers
53 views

Initials Profile Picture

I am trying create a function to display the initials of the person (not the current user) if they don't have a profile picture. I have all the initials stored in a list in my page controller. Can ...
user avatar
3 votes
1 answer
388 views

External Service in Login Flow for Community users

I'm trying to use the External Services feature to call a REST-based SMS API for the two-factor authentication of our Community users. (Basically recreating this scenario, but with an External Service ...
user avatar
1 vote
0 answers
61 views

Error while creating flow for external services

I am trying to pull information from the Editorial Manager API and sync it with Salesforce records but I'm having trouble. I wrote a custom schema and also finished a flow. I am getting an error when ...
user avatar
1 vote
1 answer
232 views

Using Named Credentials With 3rd Party Authorization Token [duplicate]

Trying to use point and click External Services but unsuccessful with Named Credential authorization. A 3rd party service just requires the Authorization Token be sent with request. Not ...
user avatar
  • 1,436
0 votes
1 answer
886 views

Querying external database from Salesforce Marketing Cloud

I have an external database containing contacts and transactions. How do I query that database from SFMC to update data extensions for e.g. contacts or transaction data extensions? I don't need to ...
user avatar
2 votes
0 answers
377 views

External Services flow parameter null

I am trying to use an External Service to make an API call with a flow, and have configured a Named Credential, an External Service with swagger schema, and a flow with the resulting apex action, as ...
user avatar
  • 43
1 vote
1 answer
43 views

How to callout second time if first request gets timed out

I have been asked this question and I am looking for possible approaches for such scenario. If I make an callout to an external service and if don't receive any response and gets timed out and then ...
user avatar
  • 421
2 votes
1 answer
102 views

Send salesforce data to external api

I want to create an app exchange app that will be integrated with other system. Whenever certain conditions are met, then we will call other system API with some salesforce data like as first name, ...
user avatar
1 vote
2 answers
5k views

Malformed JSON: Expected '[' at the beginning of List/Set

Getting Malformed JSON: Expected '[' at the beginning of List/Set while displaying External Data in Salesforce. My Apex class - Calloutcontroller1.apxc public class Calloutcontroller1 { public List&...
user avatar
  • 25